2004 Model Year Scheduled Maintenance Guide All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.
GENERAL OWNER’S INFORMATION Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3.
FIND YOUR WAY General Owner’s Information . . . . . . . . . . . . . . . . . . . . . . . . . .1 General Maintenance Information . . . . . . . . . . . . . . . . . . . . .5–6 Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . . . . .7 General Owner’s Information Quality Care Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .8–12 Quality Care Maintenance Normal Schedule Trucks, Fullsize Vans & SUVs . . . . . . . . .
FIND YOUR WAY Today’s vehicles are more sophisticated than ever and need to be properly maintained to help ensure they operate at the highest level.
GENERAL MAINTENANCE INFORMATION Routine maintenance is the best way to help ensure you get the performance, dependability, long life and resale value you expect from your vehicle. This is exactly why we’ve put together the Scheduled Maintenance Guide. Basically, it outlines what you need to do to your vehicle and when. The focus is on maintaining your vehicle while it’s running great, which goes a long way toward preventing major repairs and expenses later.
GENERAL MAINTENANCE INFORMATION Determine which maintenance schedule to follow. It’s important to follow the maintenance schedule that most closely mirrors your driving habits and the conditions under which you drive. For this reason, the Scheduled Maintenance Guide is divided into two basic maintenance schedules: the ‘‘Normal Schedule’’ (further segmented into ‘‘Trucks, Fullsize Vans & SUVs’’ and ‘‘Cars & Minivans’’) and ‘‘Special Operating Conditions.
OWNER CHECKS AND SERVICES Check Every Month for All Vehicles: ❑ ❑ ❑ ❑ ❑ Check Check Check Check Check function of all interior and exterior lights. tires for wear and proper air pressure. air pressure in spare tire. engine oil fluid level. windshield washer solvent fluid level. Check Every Six Months for All Vehicles: ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ Check Check Check Check Check Check Check Check Check Check Check Check Check Check lap/shoulder belts and seat latches for wear and function.
QUALITY CARE MAINTENANCE When planning your maintenance services, consider Quality Care Auto Service at your Ford, Lincoln, and Mercury dealership for all your vehicle’s needs. Get the most from your service and maintenance visits with Quality Care Auto Service. There are a lot of reasons why Quality Care Auto Service at your Ford, Lincoln or Mercury Dealership is a great way to help keep your vehicle running great.
QUALITY CARE MAINTENANCE When parts on your vehicle need replacing, you should not settle for anything that does not meet Ford Motor Company’s specifications. Motorcraft and Genuine Ford branded parts meet these specifications. You can find them at your Ford, Lincoln and Mercury Dealership. Look for the following brands as one way to ensure the parts you are putting on your vehicle meet the maintenance requirements.
QUALITY CARE MAINTENANCE Tires Tire maintenance and replacement selection when necessary are critical to your vehicle’s performance and helping keep you and your passengers safe. Make sure all tires and wheels are of the same size, type, tread design, brand and load-carrying capacity, because they can affect the safety and performance of your vehicle. When you need to replace your tires, consider visiting your Ford or Lincoln-Mercury dealership for name-brand tires and people who know your vehicle.
QUALITY CARE MAINTENANCE Brakes Technicians at your Ford or Lincoln Mercury dealer can install the right brake parts for your vehicle. Ford Original Equipment and Motorcraft replacement brake pads, shoes, rotors and drums meet the stringent standards of Ford Motor Company engineers. In addition, all Ford Original Equipment replacement brake pads, shoes, rotors and drums are vehicle tested for durability and noise suppression while being Federal Motor Vehicle Safety Standard (FMVSS) compliant.
QUALITY CARE MAINTENANCE COLLISION An accident is an upsetting experience and collision repair is often complicated and confusing. Here are a few pointers to help you better understand the collision repair process and make sure your vehicle is properly repaired with the right parts. A properly repaired vehicle can help a vehicle retain its value. Your rights as a consumer As a consumer, you are within your rights to insist on original equipment replacement parts.
MULTI-POINT INSPECTION In order to keep your vehicle running right, it is important that you have the systems on your vehicle checked regularly. This can help identify any potential issue before there are any problems. Ford Motor Company suggests the following multi-point inspection to be performed at every scheduled maintenance as the way to ensure your vehicle keeps running great.
MULTI-POINT INSPECTION If you are at your Ford, Lincoln, Mercury dealership for your vehicle maintenance, be sure to ask your expert technician about the Quality Care Report Card. It’s a comprehensive way to perform a thorough inspection of your vehicle. It is your receipt that gives you immediate feedback! You’ll know what’s been checked, what’s okay, as well as those things that may require future or immediate attention.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 5,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Multi-point inspection (recommended) DEALER VALIDATION: RO#: P&A CODE: DATE: MILEAGE: 10,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 20,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 25,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ ❑ DEALER VALIDATION: optimal tire life. Drain coalescent fuel filter bowl and replace filter (natural gas).
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 30,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ DEALER VALIDATION: RO#: P&A CODE: DATE: MILEAGE: 35,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 40,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 45,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect automatic transmission fluid level, if equipped with dipstick.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 50,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ ❑ ❑ DEALER VALIDATION: optimal tire life. Drain coalescent fuel filter bowl and replace filter (natural gas only). Clean injectors (natural gas only). Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 55,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 60,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ 20 lines & hoses, and parking brake system. Inspect wheel ends for endplay and noise. Inspect engine cooling system and hoses. Inspect exhaust system and heat shields. Inspect steering linkage, ball joints, suspension and, if equipped, half shafts, driveshaft and u-joints.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 65,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 70,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 80,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER AUTHORIZATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 85,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER AUTHORIZATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 90,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ DEALER VALIDATION: RO#: P&A CODE: DATE: MILEAGE: 95,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 100,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for optimal tire life. ❑ Inspect accessory drive belt(s). ❑ Replace spark plugs. ❑ Change Premium Gold coolant (see exceptions DEALER VALIDATION: page 45 and record page 46). ❑ Replace PCV valve on all light trucks under ❑ ❑ ❑ 6,000 Gross Vehicle Weight (except 5.4L 3V engines). Drain coalescent fuel filter bowl and replace filter (natural gas only).
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 110,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 115,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 120,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ 26 lines & hoses, and parking brake system. Inspect wheel ends for endplay and noise. Inspect engine cooling system and hoses. Inspect exhaust system and heat shields. Inspect steering linkage, ball joints, suspension and, if equipped, half shafts, driveshaft and u-joints.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 125,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ ❑ DEALER VALIDATION: optimal tire life. Drain coalescent fuel filter bowl and replace filter (natural gas only). Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 130,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 140,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 145,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE TRUCKS, FULLSIZE VANS & SUVS 150,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system. ❑ Inspect wheel ends for endplay and noise. ❑ Inspect engine cooling system and hoses. ❑ Change Premium Gold coolant (see exceptions page 45 and record page 47). ❑ Inspect exhaust system and heat shields.
NORMAL SCHEDULE CARS & MINIVANS 5,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Multi-point inspection (recommended) DEALER VALIDATION: RO#: P&A CODE: DATE: MILEAGE: 10,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 15,000 miles ❑ Change engine oil and replace oil filter.
NORMAL SCHEDULE CARS & MINIVANS 20,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 25,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ ❑ DEALER VALIDATION: optimal tire life. Drain coalescent fuel filter bowl and replace filter (natural gas only).
NORMAL SCHEDULE CARS & MINIVANS 30,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ lines & hoses, and parking brake system. Inspect wheel ends for endplay and noise. Inspect engine cooling system and hoses. Inspect exhaust system and heat shields. Inspect steering linkage, ball joints, suspension and, if equipped, half shafts, driveshaft and u-joints.
NORMAL SCHEDULE CARS & MINIVANS 40,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 45,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect automatic transmission fluid level, if ❑ ❑ ❑ ❑ ❑ ❑ equipped with dipstick.
NORMAL SCHEDULE CARS & MINIVANS 55,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 60,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ 34 lines & hoses, and parking brake system. Inspect wheel ends for endplay and noise.
NORMAL SCHEDULE CARS & MINIVANS 65,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 70,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE CARS & MINIVANS 80,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 85,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE CARS & MINIVANS 90,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ lines & hoses, and parking brake system. Inspect wheel ends for endplay and noise. Inspect engine cooling system and hoses. Inspect exhaust system and heat shields. Inspect steering linkage, ball joints, suspension and, if equipped, half shafts, driveshaft and u-joints.
NORMAL SCHEDULE CARS & MINIVANS 100,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for optimal tire life. DEALER VALIDATION: ❑ Inspect accessory drive belt(s). ❑ Replace spark plugs. ❑ Change Premium Gold coolant (see exceptions page 45 and record page 47). ❑ Replace PCV valve on all cars under 6,000 Gross Vehicle Weight. ❑ Drain coalescent fuel filter bowl and replace filter ❑ ❑ (natural gas only). Clean injectors (natural gas only).
NORMAL SCHEDULE CARS & MINIVANS 115,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 120,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate.
NORMAL SCHEDULE CARS & MINIVANS 125,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ ❑ DEALER VALIDATION: optimal tire life. Drain coalescent fuel filter bowl and replace filter (natural gas only). Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 130,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE CARS & MINIVANS 140,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life. Multi-point inspection (recommended) RO#: P&A CODE: DATE: MILEAGE: 145,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear. Rotation recommended for ❑ DEALER VALIDATION: optimal tire life.
NORMAL SCHEDULE CARS & MINIVANS 150,000 miles ❑ Change engine oil and replace oil filter. ❑ Inspect tires for wear and rotate. ❑ Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system. ❑ Inspect wheel ends for endplay and noise. ❑ Inspect engine cooling system and hoses. ❑ Change Premium Gold coolant (see exceptions page 45 and record page 47). ❑ Inspect exhaust system and heat shields.
SPECIAL OPERATING CONDITIONS Special Operating Conditions Items Needing Special Attention If you operate your Ford/Lincoln/Mercury primarily in one of the more demanding “Special Operating Conditions” listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or qualified service professional.
SPECIAL OPERATING CONDITIONS Operating in dusty conditions such as unpaved or dusty roads Every 3,000 miles or 3 months Change engine oil and replace oil filter Every 15,000 miles Replace fuel filter Every 30,000 miles Change automatic transmission fluid Check air filter minder, replace filter as required (Focus PZEV engine) Every 50,000 miles Change rear axle lubricant (E and F series 450 and 550 only) Every 60,000 miles Change transfer case fluid As required Replace engine air filter As required Replace c
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. They are listed below: Maximim Oil Change Interval ❑ Normal Schedule: 5,000 miles or 6 months, whichever occurs first. ❑ Special Operating Conditions: 3,000 miles, 3 months, or 200 hours of engine operation, whichever occurs first see appropriate schedule on pages 43-44.
EXCEPTIONS Normal Vehicle Axle Maintenance ❑ Rear axles and power take off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design axles are lubricated for life. These lubricants are not to be checked or changed unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle and PTO lubricant should be changed anytime the axle and PTO have been submerged in water.
PREMIUM GOLD COOLANT CHANGE RECORD Date: \ 3 Years Dealer’s Stamp: \ + 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: \ 3 Years Dealer’s Stamp: \ + 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: \ 3 Years Dealer’s Stamp: \ + 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: \ 3 Years Dealer’s Stamp: \ + 3 Special Operating Conditions & Exceptions Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mil
Additional Information Available on the Web To learn more about the importance of routine and dealer performed maintenance on your vehicle, please visit the Ford Customer Service website. You’ll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more. The website location is at: www.ford.com/ then go to the service pick at the site.