Owner's Manual
Table Of Contents
- Table of Contents
- Introduction
- Child Safety
- Safety Belts
- PRINCIPLES OF OPERATION
- FASTENING THE SAFETY BELTS
- SAFETY BELT HEIGHT ADJUSTMENT
- SAFETY BELT WARNING LIGHT AND INDICATOR CHIME
- Conditions of Operation
- REAR INFLATABLE SAFETY BELT (IF EQUIPPED)
- How Does the Rear Inflatable Safety Belt System Work?
- CHILD RESTRAINT AND SAFETY BELT MAINTENANCE
- Personal Safety System
- Supplementary Restraints System
- Keys and Remote Control
- PRINCIPLE OF OPERATION
- GENERAL INFORMATION ON RADIO FREQUENCIES
- REMOTE CONTROL
- REPLACING A LOST KEY OR REMOTE CONTROL
- MyKey
- Locks
- Security
- Steering Wheel
- Pedals
- Wipers and Washers
- Lighting
- Windows and Mirrors
- Instrument Cluster
- GAUGES
- WARNING LAMPS AND INDICATORS
- Adaptive cruise control (if equipped) (RTT)
- Airbag readiness
- Anti-lock brake system
- Brake system warning light
- Charging system (RTT)
- Door ajar (RTT)
- Engine oil pressure (RTT)
- Engine coolant temperature (RTT)
- Fog lamps
- Grade assist (if equipped) (RTT)
- Heads up display (if equipped)
- Hill descent (if equipped) (RTT)
- High beams
- Lane keeping system (if equipped) (RTT)
- Low fuel (RTT)
- Liftgate ajar (RTT)
- Low tire pressure warning
- Low washer fluid (RTT)
- Powertrain malfunction/reduced power
- Safety belt
- Service engine soon
- Speed control (if equipped) (RTT)
- Stability Control System
- Stability Control System Off
- Transmission Tow/Haul Feature (if equipped) (RTT)
- Turn signal
- AUDIBLE WARNINGS AND INDICATORS
- Key In Ignition Warning Chime
- Keyless Warning Alert (If Equipped)
- Headlamps On Warning Chime
- Parking Brake On Warning Chime
- Information Displays
- Audio System
- GENERAL INFORMATION
- Radio Frequencies and Reception Factors
- CD and CD Player Information
- MP3 Track and Folder Structure
- MyFord® SYSTEM
- AM/FM/CD PREMIUM AUDIO SYSTEM
- AM/FM/CD SONY® AUDIO SYSTEM
- AUXILIARY INPUT JACK
- USB PORT
- MEDIA HUB (IF EQUIPPED)
- SATELLITE RADIO INFORMATION (IF EQUIPPED)
- Satellite Radio Channels
- Satellite Radio Reception Factors
- SIRIUS Satellite Radio Service
- Satellite Radio Electronic Serial Number (ESN)
- Troubleshooting
- Climate Control
- MANUAL HEATING AND AIR CONDITIONING SYSTEM
- DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH SONY® AUDIO SYSTEM)
- DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH MyTemp)
- REAR PASSENGER CLIMATE CONTROL
- GENERAL OPERATING TIPS
- Manual Heating and Air Conditioning System
- Dual Zone Automatic Temperature Control
- HEATED WINDOWS AND MIRRORS (IF EQUIPPED)
- CABIN AIR FILTER
- REMOTE START CLIMATE OPERATION (IF EQUIPPED)
- Seats
- SITTING IN THE CORRECT POSITION
- HEAD RESTRAINTS
- MANUAL SEATS
- POWER SEATS (IF EQUIPPED)
- Power Lumbar
- MEMORY FUNCTION (IF EQUIPPED)
- Programming a memory position
- Recalling a memory position
- Recalling memory positions with the remote control
- HEATED SEATS (IF EQUIPPED)
- HEATED AND COOLED SEATS (IF EQUIPPED)
- Heated seats
- Cooled seats
- REAR SEATS
- Universal Garage Door Opener (If Equipped)
- UNIVERSAL GARAGE DOOR OPENER
- CAR2U® HOME AUTOMATION SYSTEM (IF EQUIPPED)
- HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)
- Programming
- Erasing the Function Button Codes
- Reprogramming a single button
- Programming HomeLink® to a Genie Intellicode® 2 garage door opener
- Programing the transmitters
- Programming HomeLink® to the Genie Intellicode® garage door opener motor
- Clearing a HomeLink® device
- FCC and RSS-210 Industry Canada Compliance
- UNIVERSAL GARAGE DOOR OPENER
- Auxiliary Power Points
- Storage Compartments
- Starting and Stopping the Engine
- Fuel and Refueling
- Transmission
- Four-Wheel Drive (If Equipped)
- Brakes
- Traction Control
- Stability Control
- Terrain Response
- Parking Aids
- Cruise Control
- PRINCIPLES OF OPERATION
- USING CRUISE CONTROL
- Switching Cruise Control On
- Setting a Speed
- Changing the Set Speed
- Canceling the Set Speed
- Resuming the Set Speed
- Switching Cruise Control Off
- USING ADAPTIVE CRUISE CONTROL (IF EQUIPPED)
- Setting Adaptive Cruise Control
- Following a Vehicle
- Setting the Gap Distance
- Disengaging Adaptive Cruise Control
- Overriding Adaptive Cruise Control
- Changing the Set Speed
- Resuming the Set Speed
- Low Speed Automatic Cancellation
- Hilly Condition Usage
- Switching Off Adaptive Cruise Control
- Detection Issues
- Adaptive Cruise Control Not Available
- Blocked Sensor
- Switching to Normal Cruise Control
- Driving Aids
- Load Carrying
- Towing
- Driving Hints
- Roadside Emergencies
- Customer Assistance
- GETTING THE SERVICES YOU NEED
- IN CALIFORNIA (U.S. ONLY)
- THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)
- UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY)
- GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
- ORDERING ADDITIONAL OWNER’S LITERATURE
- REPORTING SAFETY DEFECTS (U.S. ONLY)
- REPORTING SAFETY DEFECTS (CANADA ONLY)
- Fuses
- Maintenance
- GENERAL INFORMATION
- Precautions
- OPENING AND CLOSING THE HOOD
- UNDER HOOD OVERVIEW
- ENGINE OIL DIPSTICK
- ENGINE OIL CHECK
- Adding Engine Oil
- ENGINE COOLANT CHECK
- TRANSMISSION FLUID CHECK
- BRAKE FLUID CHECK
- POWER STEERING FLUID CHECK
- FUEL FILTER
- WASHER FLUID CHECK
- CHANGING THE VEHICLE BATTERY
- Battery relearn
- CHECKING THE WIPER BLADES
- CHANGING THE WIPER BLADES
- AIR FILTER CHECK
- ADJUSTING THE HEADLAMPS
- CHANGING A BULB
- BULB SPECIFICATION CHART
- Vehicle Care
- GENERAL INFORMATION
- CLEANING PRODUCTS
- CLEANING THE EXTERIOR
- Exterior Chrome
- Underbody
- WAXING
- REPAIRING MINOR PAINT DAMAGE
- CLEANING THE ENGINE
- CLEANING THE WINDOWS AND WIPER BLADES
- CLEANING THE INTERIOR
- CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS
- CLEANING LEATHER SEATS (IF EQUIPPED)
- CLEANING THE ALLOY WHEELS
- VEHICLE STORAGE
- Wheels and Tires
- GENERAL INFORMATION
- TIRE CARE
- Important Tire Information for P265/45ZR20 Sport Tires and Wheels
- Information About Uniform Tire Quality Grading
- Treadwear
- Traction AA A B C
- Temperature A B C
- Glossary of Tire Terminology
- INFORMATION CONTAINED ON THE TIRE SIDEWALL
- Location of the Tire Label
- INFLATING YOUR TIRES
- Inspecting Your Tires and Wheel Valve Stems
- Tire Wear
- Damage
- U.S. DOT Tire Identification Number
- Tire Replacement Requirements
- Safety Practices
- Tire and Wheel Alignment
- Tire Rotation
- SUMMER TIRES (IF EQUIPPED)
- USING SNOW CHAINS
- TIRE PRESSURE MONITORING SYSTEM
- CHANGING A ROAD WHEEL
- TECHNICAL SPECIFICATIONS
- Capacities and Specifications
- Accessories
- Ford Extended Service Plan
- Scheduled Maintenance
- SYNC®
- GENERAL INFORMATION
- USING VOICE RECOGNITION
- USING SYNC WITH YOUR PHONE
- SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
- USING SYNC WITH YOUR MEDIA PLAYER
- TROUBLESHOOTING
- MyFord Touch® (If Equipped)
- INTRODUCTION
- ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
- USING VOICE RECOGNITION
- ENTERTAINMENT
- PHONE
- INFORMATION
- SETTINGS
- CLIMATE
- NAVIGATION SYSTEM (IF EQUIPPED)
- Appendices
- Index

TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility,
register your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone Issues
Issue Possible
Cause(s)
Possible Solution(s)
Excessive
background noise
during a phone
call.
The audio control
settings on your
phone may be
affecting SYNC
performance.
Review your phone’s user guide
regarding audio adjustments.
During a call,
I can hear the
other person but
they cannot hear
me.
Possible phone
malfunction.
Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
SYNC is not able
to download my
phonebook.
• Thisisa
phone-dependent
feature, OR
• Possible phone
malfunction.
• Go to the website to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone
feature available on the website.
472 SYNC®
2013 Explorer (exp)
Owners Guide gf, 4th Printing, November 2012
USA (fus)