2013 FLEX Owner’s Manual DA8J 19A321 AA | 2013 FLEX Owner’s Manual fordowner.com ford.ca April 2013 | Fourth Printing | Owner’s Manual | Flex | Litho in U.S.A.
Table of Contents 1 Introduction Child Safety Child seats . . . . . . . . . Child seat positioning . Booster seats . . . . . . . Installing child seats . . Child safety locks . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 .19 .19 .21 .23 .34 Safety Belts Fastening the safety belts . . . . . . . . . . . . . . . Safety belt height adjustment . . . . . . .
2 Table of Contents MyKey Settings, MyKey . . . . . . Creating. . . . . . . . . . . . Clearing . . . . . . . . . . . . System status. . . . . . . . Remote start, MyKey . . Troubleshooting, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 3 Front fog lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Turn signal control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Interior lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Windows and Mirrors Power windows . . . . Exterior mirrors . . . . Interior mirrors . . . . Sun visors . . . . . . . . Moonroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Table of Contents Seats Sitting in the correct position Head restraints. . . . . . . . . . . Manual seats . . . . . . . . . . . . Power seats . . . . . . . . . . . . . Memory function . . . . . . . . . Heated seats . . . . . . . . . . . . Heated and ventilated seats. . Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Brakes Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hints on driving with anti-lock brakes . . . . . . . . . . . . . . . . . . . . . Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 217 .217 .218 .218 Traction Control 219 Traction Control™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Stability Control 220 AdvanceTrac® . . . . . . . . . . . . . . . . . . . . . . . .
6 Table of Contents Driving Hints 271 Economical driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271 Driving through water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 Roadside Emergencies Getting roadside assistance . Hazard warning flashers . . . Fuel cut-off switch . . . . . . . Jump-starting the vehicle . . . . . . . . . . . . . . . . . . . . .
Table of Contents 7 Air filter(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317 Adjusting the headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319 Changing a bulb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321 Vehicle Care Cleaning products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . Waxing. . . . . . . . . . . . . . . . .
8 Table of Contents Accessories 374 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374 Ford Extended Service Plan 376 Scheduled Maintenance 379 Normal scheduled maintenance and log . . . . . . . . . . . . . . . . . . . . .384 SYNC® 396 Pairing your phone for the first time . . . . . . . . . . . . . . . . . . . . . . .401 911 Assist™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .417 Vehicle Health Report . . . . . . . . . .
Introduction 9 ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING: Always drive with due care and attention when using and operating the controls and features on your vehicle. Note: This manual describes a range of product features and options, sometimes before they are generally available.
10 Introduction SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle.
Introduction Symbol Description Heated rear window Lighting control Panic alarm Power steering fluid Service engine soon Windshield defrost and demist 11 Symbol Description Symbol Description Interior Jack luggage compartment release Low tire Maintain pressure correct fluid warning level Parking aid Parking system brake system Power windows front and rear Side airbag Power window lockout Stability control Windshield washer and wiper DATA RECORDING Service Data Recording Service data recorders in your
12 Introduction Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
Introduction 13 Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC® or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off.
14 Introduction FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as well as help manage your account. Phone: 1-800-727-7000 For more information regarding Ford Credit, as well as access to Account Manager, please go to www.fordcredit.com.
Introduction 15 SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the warranty information that is provided to you along with your owner’s manual. Special Instructions For your added safety, your vehicle is fitted with sophisticated electronic controls. WARNING: Please read the Supplementary Restraints System chapter.
16 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this owner’s manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle.
Child Safety 17 GENERAL INFORMATION See the following sections for directions on how to properly use safety restraints for children. WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child. WARNING: All children are shaped differently.
18 Child Safety Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Infants or Children weighing 40 lb (18 kg) or Use a child safety toddlers less (generally age four or younger). seat (sometimes called an infant carrier, convertible seat, or toddler seat). Small Children who have outgrown or no Use a belt-positioning children longer properly fit in a child safety booster seat. seat (generally children who are less than 4 ft. 9 in. (1.
Child Safety 19 CHILD SEATS Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.
20 Child Safety WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a crash. WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury.
Child Safety 21 Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See the Seats chapter for information on head restraints. BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
22 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat.
Child Safety 23 If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions. INSTALLING CHILD SEATS Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.
24 Child Safety WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. When installing a child safety seat with combination lap/shoulder belts: • Use the correct safety belt buckle for that seating position.
Child Safety 25 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. After positioning the child safety seat in the proper seating position, do the following: • Standard safety belt: pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue. • Inflatable safety belt: grasp the shoulder belt and lap belt together behind the belt tongue.
26 Child Safety 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
Child Safety 27 5. To put the retractor in the automatic locking mode, do the following; • Standard safety belt: grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. • Inflatable safety belt: grasp the lap portion of the inflatable safety belt and pull upward until all of the belt is pulled out. Note: Unlike the standard safety belt, the inflatable safety belt’s unique lap portion locks the child seat for installation.
28 Child Safety • Standard safety belt • Inflatable safety belt 9. Attach the tether strap (if the child seat is equipped). See Using Tether Straps later in this chapter. 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 cm) of movement for proper installation.
Child Safety 29 Using Lower Anchors and Tethers for CHildren (LATCH) WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies or LATCH lower anchors, rendering those features potentially unusable.
30 Child Safety • Second-row bench seats and third-row passenger side The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps. See Using Tether Straps later in this chapter. Attach LATCH lower attachments of the child seat only to the anchors shown.
Child Safety 31 The tether strap anchors in your vehicle are in the following positions (shown from top view): • Second row bucket seats and third-row passenger side • Second row bench seats and third-row passenger side Perform the following steps to install a child safety seat with tether anchors: Note: If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it.
32 Child Safety • Second-row center seat positions: Route the child safety seat tether strap over the top of the head restraint. If needed, remove the head restraint to improve the fit of the child safety seat or tether strap. See Rear Seats in this chapter for head restraint information. • Third-row seat position: Route the child safety seat tether strap over the seat back, under the head restraint and between the head restraint posts.
Child Safety 33 • Third-row seat Note: The cargo tie-downs at the rear edge of the floor are not tether anchors. 3. Clip the tether hook to the anchor as shown. The tether hook may be twisted 1/2 turn to improve installation. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash. 4. Tighten the child safety seat tether strap according to the manufacturer’s instructions.
34 Child Safety CHILD SAFETY LOCKS The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Setting the lock for one door will not automatically set the lock for both doors. • Insert the key and turn to the lock position (key horizontal) to engage the childproof locks. • Insert the key and turn to the unlock position (key vertical) to disengage the childproof locks. When these locks are set, the rear doors cannot be opened from the inside.
Safety Belts 35 PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision.
36 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them.
Safety Belts 37 FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2. To unfasten, press the release button and remove the tongue from the buckle.
38 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
Safety Belts 39 Automatic Locking Mode In this mode, the shoulder belt or lap belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder or lap belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
40 Safety Belts Safety Belt Extension Assembly WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. WARNING: Do not use extensions with an inflatable safety belt. Safety belt extensions are vehicle-specific. See an authorized dealer to make sure you obtain the proper safety belt extension for your vehicle. Use only extensions manufactured by the same supplier as the safety belt. A safety belt extension is not available for the inflatable safety belt.
Safety Belts 41 SAFETY BELT WARNING LIGHT AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the driver’s safety belt has not been fastened when the vehicle’s ignition is turned on. Conditions of Operation If... The driver’s safety belt is not buckled before the ignition switch is turned to the on position... The driver’s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding...
42 Safety Belts If... The driver’s and front passenger’s safety belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver’s or front passenger’s safety belt is not buckled when the vehicle has reached at least 6 mph (9.7 km/h) and 1-2 minutes have elapsed since the ignition switch has been turned to on...
Safety Belts 43 Note: The driver and front passenger Belt-Minder are deactivated and activated independently. When deactivating or activating one seating position, do not buckle the other position as this will terminate the process. Read Steps 1 - 5 thoroughly before proceeding with the programming procedure. Note: If you are using MyKey®, the Belt-Minder cannot be disabled. Also, if the Belt-Minder has been previously disabled, it will be re-enabled during the use of MyKey®. See the MyKey® chapter.
44 Safety Belts REAR INFLATABLE SAFETY BELT (IF EQUIPPED) WARNING: Do not attempt to service, repair, or modify the rear inflatable safety belt. Note: The rear inflatable safety belts are compatible with most infant and child safety car seats and belt positioning booster seats when properly installed. This is because they are designed to fill with a cooled gas at a lower pressure and at a slower rate than traditional airbags.
Safety Belts 45 • During a crash of sufficient force, the inflatable belt will inflate from inside the webbing. • The fully inflated belt’s increased diameter more effectively holds the occupant in the appropriate seating position, and spreads crash forces over more area of the body than regular safety belts. This helps reduce pressure on the chest and helps control head and neck motion for passengers.
46 Safety Belts CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary.
Personal Safety System 47 PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
48 Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
Supplementary Restraints System 49 The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. The airbags inflate and deflate rapidly upon activation.
50 Supplementary Restraints System WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. The driver and front passenger airbags will deploy during significant frontal and near-frontal crashes.
Supplementary Restraints System 51 After all occupants have adjusted their seats and put on safety belts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat back, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event.
52 Supplementary Restraints System WARNING: To reduce the risk of possible serious injury: Do not stow objects in seat back map pocket or hang objects off seat back if a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console. Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status. Failure to follow these instructions may interfere with the passenger seat sensing system.
Supplementary Restraints System 53 • When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the passenger airbag status indicator will illuminate the OFF lamp and stay lit to remind you that the front passenger frontal airbag is disabled.
54 Supplementary Restraints System After all occupants have adjusted their seats and put on safety belts, it’s very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seat back, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event.
Supplementary Restraints System 55 • Wait at least two minutes and verify that the airbag readiness light in the instrument cluster is no longer illuminated. • If the airbag readiness light in the instrument cluster remains illuminated, this may or may not be a problem due to the front passenger sensing system. Do not attempt to repair or service the system. Take your vehicle immediately to an authorized dealer.
56 Supplementary Restraints System The side airbags are located on the outboard side of the seat backs of the front seats. In certain sideways crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.
Supplementary Restraints System 57 WARNING: Do not attempt to service, repair, or modify the curtain airbags, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing curtain airbags, as you could be seriously injured or killed. Contact your authorized dealer as soon as possible. WARNING: All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided.
58 Supplementary Restraints System The system consists of: • safety canopy curtain airbags fitted above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim. • a flexible headliner which opens above the side doors to allow air curtain deployment. • crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator in this chapter.
Supplementary Restraints System 59 The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. See the Instrument Cluster chapter. Routine maintenance of the airbag is not required.
60 Supplementary Restraints System • The design of the side airbags is to inflate in certain side impact crashes. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation. • The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
Keys and Remote Control 61 PRINCIPLE OF OPERATION The remote control allows you to: • remotely lock or unlock the vehicle doors • remotely open the power liftgate (if equipped) • remotely start or stop the engine (if equipped) • arm and disarm the anti-theft system (if equipped) • activate the panic alarm Intelligent Access (If Equipped) Your vehicle will allow you to unlock and enter your vehicle without actively using a key or remote control.
62 Keys and Remote Control Note: Make sure your vehicle is locked before leaving it unattended. Note: If you are in range, the remote control will operate if you press any button unintentionally. Intelligent Access (If Equipped) The system uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to unlock when one of the following conditions is met: • You touch the inside of the front exterior door handle. • You press the luggage compartment button.
Keys and Remote Control 63 Intelligent Access Key (If Equipped) Your vehicle may be equipped with two intelligent access keys which operate the power locks and the remote start system. The key must be in the vehicle to activate the push button start system. The key also contains a removable mechanical key blade that you can use to unlock the driver door. Slide the release on the back of the transmitter to release the key blade, and then pull the blade out.
64 Keys and Remote Control Integrated Keyhead Transmitter 1. Twist a thin coin in the slot near the key 1 ring to remove the battery cover (1). 2. Carefully peel up the rubber gasket (2) 2 from the transmitter if it does not come off with the battery cover. 3 3. Remove the old battery (3). 4. Insert the new battery. Refer to the instructions inside the integrated keyhead transmitter for the correct orientation of the battery.
Keys and Remote Control 65 5. Snap the battery cover back onto the transmitter and install the backup key. Memory feature (if equipped) This feature allows you to recall the driver seat, power mirrors and adjustable pedals (if equipped) memory positions. Press the unlock button on the remote control or activate intelligent access (if equipped) to recall memory. The seat and power mirrors automatically move to the memory position.
66 Keys and Remote Control Car Finder Press the button twice within three seconds. The horn will sound and the turn signals will flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm. Sounding a Panic Alarm Press the button to activate the alarm. Press the button again or switch the ignition on to deactivate. Note: The panic alarm will only operate when the ignition is off.
Keys and Remote Control 67 Remote Starting the Vehicle Note: You must press each button within three seconds of each other. Your vehicle will not remote start and the horn will not sound if you do not follow this sequence. The label on your transmitter details the starting procedure. To remote start your vehicle: 1. Press the lock button to lock all the doors. 2. Press the remote start button twice. The exterior lamps will flash twice.
68 Keys and Remote Control Turning the Vehicle Off After Remote Starting Press the button once. The parking lamps will turn off. You may have to be closer to your vehicle than when starting due to ground reflection and the added noise of the running vehicle. You can disable or enable the remote start system through the information display. See the Information Display chapter.
MyKey 69 PRINCIPLES OF OPERATION MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. Any keys that have not been programmed are referred to as administrator keys or admin keys. These can be used to: • create a MyKey • program configurable MyKey settings • clear all MyKey features.
70 MyKey • Vehicle speed minders of 45, 55 or 65 mph (75, 90 or 105 km/h). Once you select a speed, it will be shown in the display, followed by an audible tone when the preselected vehicle speed is exceeded. • Audio system maximum volume of 45%. A message will be shown in the display when you attempt to exceed the limited volume. Also, the speed-sensitive or compensated automatic volume control will be disabled. • Always on setting.
MyKey 71 3. Use the arrow buttons to get to a configurable feature. 4. Press OK or > to make a selection. Note: You can clear or change your MyKey settings at any time during the same key cycle as you created the MyKey. Once you have switched the engine off, however, you will need an admin key to change or clear your MyKey settings. CLEARING ALL MYKEYS You can clear all MyKeys within the same key cycle as you created the MyKey.
72 MyKey USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. MYKEY TROUBLESHOOTING Condition I cannot create a MyKey. I cannot program the configurable settings. I cannot clear the MyKeys. I lost the only admin key. I lost a key. No MyKey functions with intelligent access key (push- button start).
Locks 73 LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks The power door lock control is located on the driver and front passenger door panels. A. Unlock B. Lock A B Remote Control You can use the remote control anytime the vehicle is not running. Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the driver door. Press the button again within three seconds to unlock all doors.
74 Locks Note: If any door or the luggage compartment is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn sounds twice and the lamps will not flash. Activating Intelligent Access (If Equipped) The intelligent access key must be within 3 feet (1 meter) of your vehicle. At the Front Doors Pull a front exterior door handle. The door will unlock and can be opened. Press and hold the door handle lock sensor to lock your vehicle.
Locks 75 after you close the door your vehicle will search for an intelligent access key in the passenger compartment. All the doors will immediately unlock and the horn will sound if the vehicle detects an intelligent access key inside. In order to override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle, do one of the following: • Lock your vehicle with the keyless entry keypad after all doors are closed.
76 Locks Deactivating or Activating Note: You can activate or deactivate the autolock and autounlock features independently of each other. You can activate or deactivate these features: • through an authorized dealer • using the information display (if equipped with this feature). Illuminated Entry The interior lamps, parking lamps and puddle lamps illuminate when you use the integrated keyhead transmitter, intelligent access key or the keyless entry keypad to unlock the vehicle.
Locks 77 LIFTGATE WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Manual Liftgate WARNING: Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle.
78 Locks WARNING: Keep keys out of the reach of children. Do not allow children to operate the power liftgate, or to play near to an open or moving power liftgate. Note: Cycling the ignition while the liftgate is power closing and is near the latch may cause the liftgate to reverse to full open position. Make sure that the liftgate is closed before operating or moving the vehicle, especially in an enclosure, like a garage or a parking structure. The liftgate or its components could be damaged.
Locks 79 To open with the outside liftgate control button: 1. Unlock the liftgate with the remote control or power door unlock control. If the intelligent access transmitter (if equipped) is within 3 feet (1 meter) of the liftgate, the liftgate will unlock when you press the liftgate release button. 2. Press the control button located in the top of the liftgate pull-cup handle. Note: Allow the power system to open the liftgate after pressing the control.
80 Locks Resetting the Power Liftgate The liftgate may not operate properly and may need to be reset if any of these conditions occur: • a low voltage or dead battery • disconnected battery • the liftgate is manually closed and left ajar (unlatched) To reset the power liftgate: 1. Disconnect the battery for 20 seconds then, reconnect the battery. 2. Manually close and fully latch the liftgate. 3. Power open the liftgate by using the transmitter, or the instrument panel control button.
Locks 81 Programming a Personal Entry Code To create your own personal entry code: 1. Enter the factory-set code. 2. Press the 1•2 on the keypad within five seconds. 3. Enter your personal 5-digit code. You must enter each number within five seconds of each other. 4. For memory recall feature, enter the sixth digit 1•2 to store driver 1 settings or 3•4 to store driver 2 settings. Note: Pressing 5•6, 7•8, or 9•0 keypad numbers as a sixth digit will not recall a driver memory setting.
82 Locks Anti-Scan Feature The keypad will go into an anti-scan mode if you enter the wrong code seven times (35 consecutive button presses). This mode disables the keypad for one minute and the keypad lamp will flash. The anti-scan feature will turn off after: • one minute of keypad inactivity • pressing the unlock button on the remote control • switching the ignition on • unlocking the vehicle using intelligent access.
Security 83 SECURILOCK® PASSIVE ANTI-THEFT SYSTEM Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine. Prevent these objects from touching the coded key while starting the engine.
84 Security Programming a Spare Integrated Keyhead Transmitter Note: A maximum of eight coded keys can be programmed to your vehicle. Only four of these eight can be integrated keyhead transmitters. You can program your own integrated keyhead transmitters or standard SecuriLock® coded keys to your vehicle. This procedure will program both the engine immobilizer key code and the remote entry portion of the remote control to your vehicle.
Security 85 Programming a Spare Intelligent Access Key (If Equipped) Note: A maximum of four intelligent access keys can be programmed to your vehicle. You must take your vehicle and all access keys to your authorized dealer to be erased and reprogrammed if you would like to replace a previously programmed access key with a new access key, or if you already have four access keys programmed to your vehicle.
86 Security ANTI-THEFT ALARM (IF EQUIPPED) The system will warn you of unauthorized entry to your vehicle. The turn signal lamps will flash and sound the horn up to a total of 10 times when: • any door, the hood or the luggage compartment is opened without using the keypad, the remote control or the intelligent access transmitter (if equipped) • the ignition is turned on with an invalid key.
Steering Wheel 87 ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter. 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position. 3. Lock the steering column. Power Tilt and Telescope Steering Column (If Equipped) WARNING: Do not adjust the steering wheel when your vehicle is moving.
88 Steering Wheel Use the control on the side of the steering column to adjust the position. To adjust: • tilt: press the top or bottom of the control • telescope: press the front or rear of the control. Easy Entry and Exit Feature When you switch the ignition off, the steering column will move to the full up and forward position to allow extra room to exit your vehicle. The column will return to the previous setting when you switch the ignition on.
Steering Wheel 89 AUDIO CONTROL MEDIA VOL SEEK MUTE SEEK: Press to select the next or previous stored preset or track. Press and hold to select the next or previous frequency or seek through a track. MEDIA: Press repeatedly to scroll through available audio modes. MUTE: Press to silence the radio. VOL (Volume): Press to increase or decrease the volume. VOICE CONTROL (IF EQUIPPED) A. Phone mode B. Voice recognition A VOL SEEK B See the SYNC or MyFord Touch chapter.
90 Steering Wheel CRUISE CONTROL Type 1 Type 2 RES CNCL SET GAP ON OFF See the Cruise Control chapter for information on this feature.
Steering Wheel 91 INFORMATION DISPLAY CONTROL Refer to the Information Displays chapter for more information. Cluster Display Control Features If equipped with: MyFord system: This control functions the same as the center control on the faceplate. Refer to MyFord system in the Audio Systems chapter. MyFord Touch: Use this control to adjust the right side of the cluster display. Navigate through the screen and press OK to select. Refer to the MyFord Touch chapter.
92 Pedals ADJUSTABLE PEDALS (IF EQUIPPED) WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. The control is located on the left side of the steering column. Press and hold the appropriate control to move the pedals. A. Farther B. Closer A B The pedal positions are saved and recalled with the memory feature (if equipped). Refer to the Seats chapter. The pedals should only be adjusted when the vehicle is parked.
Wipers and Washers 93 WINDSHIELD WIPERS Note: Fully defrost the windshield in icy conditions before turning on the windshield wipers. Rotate the end of the control away from you to increase the speed of the wipers. Rotate toward you to decrease the speed of the wipers. Speed-dependent Wipers (If Equipped) When your vehicle speed increases, the interval between wipes will decrease when intermittent wipe is selected.
94 Wipers and Washers WINDSHIELD WASHERS Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washer before wiping a dry windshield. Note: Do not operate the washer when the washer reservoir is empty. This may cause the washer pump to overheat. Press the end of the stalk to activate the washer. • A brief press causes a single wipe without washer fluid.
Lighting 95 LIGHTING CONTROL A B C A. Off B. Parking lamps, instrument panel lamps, license plate lamps and tail lamps C. Headlamps A High Beams • Push the lever toward the instrument panel to activate. • Push the lever toward the instrument panel again or pull the lever towards you to deactivate. Headlamp Flasher •Pull toward you slightly to activate and release to deactivate.
96 Lighting AUTOLAMPS (If equipped) WARNING: In severe weather conditions, it may be necessary to switch your headlamps on manually. Note: If the vehicle is equipped with autolamps, it will have the windshield wiper rainlamp feature. When the windshield wipers are turned to low- or high-speed wiping during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off.
Lighting 97 3. Turn the lighting control to the off position. 4. Turn the ignition on. 5. Turn the ignition off. 6. Turn the lighting control to the autolamp position. The headlamps and parking lamps will turn on. 7. Turn the lighting control to the off position when the desired delay time has been reached. The headlamps and parking lamps will turn off.
98 Lighting FRONT FOG LAMPS A The fog lamps can be turned on when the lighting control is pulled toward you and in the headlamps, parking lamps or autolamps positions. The fog lamps will not operate when the high beams are active. DIRECTION INDICATORS • Push down to activate the left turn signal. • Push up to activate the right turn signal. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change.
Lighting 99 INTERIOR LAMPS Front map lamps The map lamps are located on the overhead console. Press the lens of each map lamp to turn on the lamps. The map lamps also turn on when: • any door is opened. • the instrument panel dimmer switch is rotated up, past the detent, until the courtesy lamps come on. • the remote entry controls are pressed and the ignition is off. Rear dome/reading lamps Your vehicle may have reading lamps within the rear dome lamp(s).
100 Windows and Mirrors POWER WINDOWS WARNING: Do not leave children unattended in your vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. AUTO Press or lift the switches to operate the windows. • Press the switch to the first detent and hold to open the window.
Windows and Mirrors 101 Overriding the Bounce-Back Feature WARNING: When you override the bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle. Pull up the window switch and hold within two seconds of the window reaching the bounce-back position. The window will travel up with no bounce-back protection. The window will stop if you release the switch before the window is fully closed. Window Lock A.
102 Windows and Mirrors B A C A. Left mirror B. Off C. Right mirror To adjust your mirrors: 1. Select the mirror you want to adjust. 2. Move the control in the direction you want to tilt the mirror. 3. Return the control to the center position to lock mirrors in place. Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.
Windows and Mirrors 103 Memory Mirrors (If Equipped) You can save and recall the mirror positions through the memory function. See Memory function in the Seats chapter. Integrated Blind Spot Mirrors (If Equipped) WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to assist you by increasing visibility along the side of your vehicle.
104 Windows and Mirrors INTERIOR MIRROR WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. Auto-Dimming Mirror Note: Do not block the sensors on the front and back of the mirror.
Windows and Mirrors 105 Illuminated Visor Vanity Mirror Lift the cover to switch on the lamp. MULTI–PANEL VISTA ROOF® (IF EQUIPPED) WARNING: Do not let children play with the moonroof or leave children unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the moonroof opening.
106 Windows and Mirrors Bounce-Back The moonroof automatically stops closing and reverses if it detects an obstacle while closing. Pull and hold the SLIDE control within two seconds of a bounce-back event to override the function. The closing force begins to increase each of the next three times the moonroof is closed, with bounce-back active. Venting the Moonroof Press and release the TILT control to vent the moonroof. Pull and hold the TILT control to close the moonroof.
Instrument Cluster 107 GAUGES Type 1 Cluster shown in standard measure – metric clusters similar. A B C D A. Tachometer B. Information display. See Information displays for more information. C. Speedometer D. Fuel gauge Fuel gauge Indicates approximately how much fuel is left in the fuel tank (when the ignition is on). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located.
108 Instrument Cluster Type 2 Cluster shown in standard measure – metric clusters similar. A B C A. Information display. See Information displays for more information. B. Speedometer C. Infotainment display. See MyFord Touch™ for more information. WARNING LAMPS AND INDICATORS There indicators can alert you to a vehicle condition that may become serious enough to cause expensive repairs. Many lights will illuminate when you start your vehicle to make sure they work.
Instrument Cluster 109 • Engaged (green light): Illuminates when the adaptive cruise control system is engaged. Turns off when the speed control system is disengaged. Stability Control System Displays when the AdvanceTrac®/Traction control is active. If the light remains on, have the system serviced immediately. Stability Control System Off Illuminates when AdvanceTrac®/Traction control has been disabled by the driver.
110 Instrument Cluster WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury. Charging system (RTT) Illuminates when the battery is not charging properly.
Instrument Cluster 111 Heads up display (if equipped) A red beam of lights will illuminate on the windshield in certain instances when using adaptive cruise control and/or the collision warning system. It will also illuminate momentarily when you start your vehicle to make sure the display works. High beams Illuminates when the high-beam headlamps are on. Low fuel (RTT) Illuminates when the fuel level in the fuel tank is at or near empty.
112 Instrument Cluster Powertrain malfunction/reduced power (RTT) Illuminates when a powertrain or an AWD fault has been detected. Contact your authorized dealer as soon as possible. Safety belt Reminds you to fasten your safety belt. A Belt-Minder® chime will also sound to remind you to fasten your safety belt.
Instrument Cluster 113 Speed control (if equipped) (RTT) The speed control system indicator light changes color to indicate what mode the system is in: • On (gray light-type 1, white light-type 2): Illuminates when the speed control system is turned on. Turns off when the speed control system is turned off. • Engaged (white light-type 1, green light-type 2): Illuminates when the speed control system is engaged. Turns off when the speed control system is disengaged.
114 Information Displays GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.
Information Displays 115 Fuel Economy Distance to E Inst Fuel Econ Average Fuel †See Trip and fuel economy computer later in this section for more information. Information MyKey® Distance (if key is programmed) — Distance traveled when a programmed key is in use. MyKey® Information — Number of MyKeys and admin keys programmed) Coolant Temp. — The engine coolant indicator will change colors indicating: blue for cool, gray for normal and red for hot.
116 Information Displays Convenience Autolamp Delay Compass MyKey Settings Off or number of seconds Display Calibrate (if Hold OK to Calibrate equipped) Zone (1–15) Normal or Towing DTE Calculation Easy Entry/Exit Locks Autolock Autounlock Remote All Doors or Driver First Unlock Oil life Reset Set XXX% Power Switch Enabled or Disabled Liftgate Remote Start Climate Seats and Auto or Last Control Wheel or Setting Seats only Duration (5, 10 or 15 minutes) System Windows Remote Open Wipers Courtesy Wipe Ra
Information Displays 117 TRIP AND FUEL ECONOMY COMPUTER Resetting the Trip Computer Press and hold OK on the current screen to reset the respective trip, distance, time and fuel information. Odometer Registers the total accumulated distance for the lifetime of the vehicle. This value cannot be reset. Trip Odometer Registers the distance of individual journeys. Total Time Registers the total time of a trip. Fuel Used Shows the amount of fuel used for a given trip.
118 3 2 Information Displays 1 15 4 Determine which magnetic zone you are in for your geographic location by referring to the zone map. 14 13 5 12 6 7 8 9 1011 Information Messages See Information Messages later in this chapter for more information. Information Display Controls (Type 2) • Press the up and down arrow buttons to scroll through and highlight the options within a menu. • Press the right arrow button to enter a sub-menu. • Press the left arrow button to exit a menu.
Information Displays 119 Settings Information Scroll up/down to highlight one of the categories, then press the right arrow key or OK to enter into that category. Press the left arrow key as needed to exit back to the main menu. Display Mode Use the up/down arrow buttons to choose between the following display options.
120 Information Displays Note: When a MyKey® is in use, low fuel warnings will display earlier. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. • Bar/Round tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine. During SelectShift Automatic™ transmission (SST) use, the currently selected gear will appear in the display.
Information Displays 121 Fuel Economy Use the left/right arrow buttons to choose the desired fuel economy display. Fuel Economy Inst Fuel Economy X XX. Min Fuel History Instantaneous fuel usage †Fuel usage over a 5, 10, or X 30 minute time span Total odometer (lower left corner) Press and hold OK to reset the currently displayed fuel usage information. †To configure the fuel usage time span, press the right arrow button when in this screen. • Inst.
122 Autolamp Delay Easy Entry/Exit DTE Calculation Locks Oil Life Reset Power Liftgate Remote Start Wipers Create MyKey 911 Assist AdvanceTrac Max Speed Speed Minder Volume Limiter Do Not Disturb Clear MyKeys Information Displays Vehicle Off or number of seconds On / Off Normal / Towing Autolock On / Off Autounlock On / Off Remote Unlocking All doors / Driver’s door Set to XXX % Enable / Disable Climate Control Heater – A/C Auto / Last (using this feature Settings allows you to select Front Defrost Aut
Information Displays Gauge Display 123 Display Fuel Gauge / Fuel + Tach Language Select your applicable language Distance Temperature Units Miles & Gal / l/100km / km/l Fahrenheit (°F) / Celsius (°C) Information In this mode, you can view different vehicle system information and perform a system check. XX Warnings Warnings Displays the number of warnings that need immediate attention in red. You can only view the warnings from the System Check menu.
124 Information Displays INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the messages will display or be available. Certain messages may be abbreviated or shortened depending upon which cluster type you have. Press the OK button to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time. When a warning message appears, you must wait two seconds before being able to clear it.
Information Displays Alarm/Security Messages To Stop Alarm, Start Vehicle AWD Messages AWD Off Check AWD 125 Action / Description Displayed when the perimeter alarm system is armed and the vehicle is entered using the key on the driver’s side door. In order to prevent the perimeter alarm system from triggering, the ignition must be turned to start or on before the 12 second chime expires. Action / Description Displayed when the AWD system has been automatically disabled to protect itself.
126 Information Displays Battery and Charging System Messages Check Charging System Turn Power Off to Save Battery Transport Mode Contact Dealer Factory Mode Contact Dealer BLIS® Messages Blind Spot Not Available Sensor Blocked Blind Spot System Fault Cross Traffic Not Available Sensor Blocked Action / Description Displayed when the charging system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
Information Displays BLIS® Messages Cross Traffic System Fault Vehicle Coming From X 127 Action / Description Displayed when a fault with the cross traffic alert system has occurred. Contact your authorized dealer as soon as possible. Displayed when the blind spot information system with cross traffic alert (CTA) system is operating and senses a vehicle.
128 Information Displays Collision Warning System Messages Collision Warning Malfunction Collision Warning Display Fault Door Messages X Door Ajar Liftgate Ajar Fuel Messages Check Fuel Fill Inlet Fuel Level Low Action / Description Displayed when there is a system malfunction with the collision warning system. The system will be disabled. Contact your authorized dealer as soon as possible. Displayed when there is a system malfunction with the collision warning system display.
Information Displays 129 Keys and Intelligent Action / Description Access Messages No Key Detected Displayed if the intelligent access key is not detected by the system in the following three scenarios: •When the start/stop button is pressed in an attempt to either start the engine or cycle through the ignition states. •When the engine is running and a door is opened then closed. •When the vehicle’s speed exceeds 10 mph (16 km/h) for the first time after starting.
130 Information Displays Maintenance Messages LOW Engine Oil Pressure Action / Description Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible. Change Engine Oil Displayed when the engine oil life remaining is Soon 10% or less. Oil Change Required Displayed when the oil life left reaches 0%.
Information Displays MyKey® Messages Vehicle Near MyKey Top Speed Check Speed Drive Safely Buckle Up to Unmute Audio Could Not Program Key Park Aid Messages Check Park Aid Check Rear Park Aid Rear Park Aid On Off Passenger Sensing System Message Remove Objects Near Passenger Seat 131 Action / Description Displayed when a MyKey® is in use and the MyKey speed limit is on and the vehicle speed is near the selected top speed.
132 Information Displays Tire Messages Low Tire Pressure Tire Pressure Monitor Fault Tire Pressure Sensor Fault Action / Description Displays when one or more tires on your vehicle have low tire pressure. Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer. Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use.
Audio System 133 GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Distance and strength Terrain Station overload Radio reception factors The further you travel from an FM station, the weaker the signal and the weaker the reception.
134 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255.
Audio System 135 MyFord® SYSTEM A B C O N L J M K D I E G F H WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
136 Audio System C. Memory presets: • In radio mode, store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. • In CD mode, press one of these buttons to select a track. D. Function buttons: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). E. TUNE: • In radio mode, turn the control to manually search the frequency band.
Audio System 137 M. PHONE: Press this button to access the phone features of the SYNC system. See the SYNC chapter for more information. N. AUX: Press this button to access your auxiliary input jack or switch between devices you plug into the input jack or USB port. See Auxiliary input jack later in this chapter. O. SIRIUS: Press this button to listen to Sirius satellite radio. Menu Structure Note: Depending on your system, some options may appear slightly different. Press MENU.
138 Audio System SIRIUS Select for a brief sampling of all available channels. Show ESN Select to view your satellite radio electronic serial number (ESN). You need this number when communicating with Sirius to activate, modify or track your account. Channel Guide Select to view available satellite radio channels. Press OK to open a list of the following options for this channel: Tune Channel, Skip Channel or Lock Channel.
Audio System Spd. Comp. Vol. Sound Scan All Scan Folder CD Compression Set Time Set Date 24h Mode Language Temp. Setting 139 Audio Settings Automatically adjusts the volume to compensate for speed and wind noise. You can set the system between 0 and +7. Select to adjust settings for Treble, Middle, Bass, Fade and Balance. CD Settings Select to scan all disc selections. Select to scan all music in the current MP3 folder.
140 Audio System AM/FM/CD SONY® AUDIO SYSTEM A B C E D WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Audio System 141 C. SOUND: Press this button to access settings for Treble, Middle, Bass, Balance and Fade. D. TUNE + and TUNE - : • In radio mode, press these buttons to manually search through the radio frequency band. • In Sirius mode, press these buttons to find the next or previous available satellite radio station. E. Power and Volume: • Press this button to switch the system off and on. • Turn it to adjust the volume.
142 Audio System A. Eject: Press this button to eject a CD. B. CD Slot: Insert a CD. C. TUNE + and TUNE - : • In radio mode, press these buttons to manually search through the radio frequency band. • In Sirius mode, press these buttons to find the next or previous available satellite radio station. D. Volume and Power: • Press this button to switch the system off and on. • Turn it to adjust the volume. E.
Audio System 143 WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is moving. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.
144 Audio System USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Audio System 145 SATELLITE RADIO INFORMATION (IF EQUIPPED) Satellite Radio Channels Sirius broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of Sirius satellite radio channels, visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.
146 Audio System Sirius satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed Sirius satellite radio system includes hardware and a limited subscription term which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
Audio System 147 Radio display Condition Possible action Unsubscribed Channel Your subscription does Contact Sirius at not include this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. No Signal The signal is lost from The signal is blocked. the Sirius satellite or When you move into an open area, the Sirius tower to your vehicle antenna. signal should return. Updating Update of channel No action required. programming in The process may take up to three minutes. progress.
148 Climate Control MANUAL HEATING AND AIR CONDITIONING SYSTEM A. Power: Press to turn the system off and on. When the system is off, outside air cannot enter the vehicle. B. Air distribution control: Press to set the air distribution to a position listed below: Distributes air through the windshield defroster vents, demister vents and floor vents. Distributes air through the instrument panel vents. Distributes air through the instrument panel vents, floor vents, and demister vents.
Climate Control 149 C. A/C: Press to turn air conditioning off and on. Air conditioning cools the vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. D. Recirculated air: Press to switch between outside air and recirculated air. When the LED on the button is lit, the air currently in the passenger compartment is being recirculated.
150 Climate Control DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH SONY® AUDIO SYSTEM) D C B A E F G J I H Note: You can switch temperature units between Fahrenheit and Celsius. See Menu features in the MyFord Touch or MyLincoln Touch chapter. A. Defrost: Distributes air through the windshield defroster vents and demister vents. This setting can also be used to defog and clear the windshield of a thin covering of ice. B. Rear defrost: Turns the heated windows and mirrors off and on.
Climate Control 151 E. A/C: Press to turn air conditioning off and on. Air conditioning cools the vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. Use A/C with recirculated air to improve cooling performance and efficiency. Note: A/C turns on automatically in MAX A/C, Defrost and Floor/Defrost. F. MAX A/C: Distributes recirculated air through the instrument panel vents to cool the vehicle.
152 Climate Control DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH MyTemp) B A C R I H G F E D Note: You can switch temperature units between Fahrenheit and Celsius. See Settings in the MyFord Touch or MyLincoln Touch chapter. A. MyTemp: Allows you to quickly adjust to a frequently used setting with a single touch. Press + and - to increase and decrease the temperature. Touch and hold MyTemp to save the current temperature. To access the setting again, touch the MyTemp indicator again. B.
Climate Control 153 F. A/C: Press to turn air conditioning off and on. Air conditioning cools the vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. Use A/C with recirculated air to improve cooling performance and efficiency. Note: A/C turns on automatically in MAX A/C, Defrost and Floor/Defrost. G. AUTO: Press to turn on fully automatic operation. Select the desired temperature using the temperature control.
154 Climate Control F. Heated seat controls (passenger side): Press to switch the heated seats off and on. See Heated seats in the Seats chapter for more information. G. REAR LOCK: Illuminates when the rear climate system is being controlled by the front controls. The rear climate controls do not work when this is illuminated. H. Heated seat controls (driver side): Press to switch the heated seats off and on. See Heated seats in the Seats chapter for more information.
Climate Control To 1. 2. 3. 4. 5. 6. 155 aid in side window defogging and demisting in cold or humid weather: Select Floor/Panel. Select A/C. Adjust the temperature control to maintain comfort. Set the fan speed to the highest setting. Direct the outer instrument panel vents toward the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.
156 Climate Control HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: The ignition must be switched on to use this feature. Press the button to clear the rear window of thin ice and fog. Press the button again within 10 minutes to switch it off. It switches off automatically after 10 minutes, or when you switch the ignition off. Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window.
Climate Control 157 REMOTE START CLIMATE OPERATION (IF EQUIPPED) The climate control system adjusts the cabin temperature during remote start. You cannot adjust the system during remote start operation. Turn the ignition on to return the system to its previous settings. You can now make adjustments. You will need to turn certain vehicle-dependent features back on, such as: • heated seats • cooled seats • heated steering wheel • heated mirrors • heated rear window.
158 Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.
Seats 159 • Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in or operate the vehicle, until the head restraint is placed in its proper position.
160 Seats B D A B C Second row center seat head restraint (if equipped) The head restraints consist of: A. Energy absorbing head restraint B. Steel stems C. Guide sleeve adjust and release button D. Guide sleeve unlock and remove button • Raise: Pull up on the head restraint (A). • Lower: Press and hold the guide sleeve adjust and release button (C) and push down on the head restraint (A).
Seats 161 Third row head restraints (if equipped) The head restraints consist of: A. Energy absorbing head restraint B. Steel stems C. Fold strap Fold: Pull the fold strap (C). Pull it back up to reset. Note: Press the stow or fold button on the power folding seats to automatically fold the head restraint. Tilting Head Restraints The front head restraints may have a tilting feature for extra comfort. To tilt the head restraint, do the following: 1.
162 Seats WARNING: Do not adjust the driver’s seat or seat back while the vehicle is moving. WARNING: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged. Recline Adjustment WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched.
Seats 163 POWER SEATS (IF EQUIPPED) WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving. WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back.
164 Seats Power Lumbar (If Equipped) MEMORY FUNCTION (IF EQUIPPED) This memory control, located on the driver’s door, allows automatic positioning of the driver seat and 2 1 power mirrors to two programmable positions. You may also have this feature for the steering column and power adjustable foot pedals. Programming a memory position Note: You can program a memory position may be programmed at any time.
Seats 165 Recalling memory positions with the remote control You can recall the memory positions when you press unlock on your remote control (if the transmitter is programmed to a memory position) or, when you enter a valid personal entry code that is programmed to a memory position. If you enable the easy entry feature, the seat will first move to the easy entry position.
166 Seats The heated seats will only function when the ignition is in the on position. Note: Do not do the following: • Place heavy objects on the seat • Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. To operate the heated seats: Press the heated seat symbol to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights.
Seats 167 To operate the heated seats: • Press the button located on the rear of the floor console once to activate high heat. • Press twice to activate low heat. • Press a third time to deactivate. The indicator light on the control will illuminate when activated. For low heat, one light will be lit; for high heat, both lights will be lit.
168 Seats Ventilated Seats The ventilated seats will only function when the engine is running. To operate the ventilated seats: Press the ventilated seat symbol to cycle through the various cooling settings and off. Cooler settings are indicated by more indicator lights. A/C If the engine falls below 350 RPM while the ventilated seats are on, the feature will turn itself off. You will need to be reactivate it.
Seats 169 To install a filter: 1. First, position the filter in its housing making sure that the far forward end is all the way up in the housing. 2. Push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position. REAR SEATS Second Row Seats Recline adjustment WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips.
170 Seats Moving the seats backward and forward (six–passenger vehicles only) Lift the control to adjust the seat forward or backward. Power fold and tumble seat WARNING: Make sure that the seat is unoccupied when folding it down. Folding the seat while occupied could result in occupant injury or damage to the seat. This feature is available for the right-hand seat on seven-passenger vehicles and on both sides for six-passenger vehicles.
Seats 171 Third Row Seats Accessing the Seat WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash. WARNING: Do not adjust or release the seat floor latch while vehicle is in motion.
172 Seats The seat back will fold flat. 2. Lift the handle all the way up until the seat releases from the floor. Rotate the seat forward, grabbing the bottom of the seat back as indicated, to allow access to the third row seat. Note: The seat back must be folded flat in order to release the floor latches. Make sure that there are no objects on the seat cushion that may restrict the seat back from folding flat. 3.
Seats 173 4. To return the seat back to the upright position • Lift the seat back toward the rear of the vehicle, and • Rotate the seat back until you hear a click, locking it in the upright position. Note: The seat back will not raise if the rear latch hooks are not properly engaged to the floor striker. If the seat back does not raise, then repeat steps 3 and 4. Third Row Seat Exit 1. Pull the strap located on the back of the second row seat. This will fold the seat back forward.
174 Seats 3. To return the seat back to the upright position • Lift the seat back toward the rear of the vehicle, and • Rotate the seat back until you hear a click, locking it in the upright position. Note: The seat back will not raise if the rear latch hooks are not properly engaged to the floor striker. If the seat back does not raise, repeat steps 3 and 4. 4. Make sure that the rear latch hooks are properly engaged with the floor striker.
Seats 175 Stowing the Third Row Seat 1. Remove all objects from the seat and stowage tub. Objects in the seat or stowage tub may cause serious damage to the seat upholstery and cause improper seat function. 2. From the rear of the vehicle, stow the head restraints by pulling the strap located on the middle of the seat back just below the head restraint. Then fold the seat back by pulling and holding the number 1 strap while pushing the seat back forward.
176 Seats Unstowing the Third Row Seat WARNING: Make sure the seat is latched to vehicle floor by pushing and pulling on the seat. If not latched, the seat may cause injury during a sudden stop. Note: Make sure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat. Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat.
Seats 177 PowerFold® Third-row Seat (If Equipped) The third row seat features a power one-touch operation that allows you to adjust the left, right, or both seats into a NORMAL, STOW, FOLD, or TAILGATE position with just one touch of a button. The third row seat also includes obstacle detection that allows the seat to stop and reverse direction if it hits an obstacle so that the obstacle can be removed.
178 Seats Note: Make sure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat. Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat. Note: In order to allow the seat to complete the stowed position, do not place objects under the seat before stowing. Remove all objects from the seat and stowage tub. Sharp objects may result in damage to the seat upholstery and improper seat function.
Universal Garage Door Opener (If Equipped) 179 HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED) WARNING: Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. WARNING: Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982).
180 Universal Garage Door Opener (If Equipped) 2. Hold your hand-held, garage door transmitter 1–3 inches (2–8 centimeters) away from the HomeLink button you want to program. 3. Using both hands, simultaneously press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released. The rapid flashing indicates successful training. 4.
Universal Garage Door Opener (If Equipped) 181 6. Return to your car. 7. Press and hold the function button you want to program for two seconds, then release. Repeat this step. Depending on your brand of garage door opener, you may need to repeat this sequence a third time. To program additional buttons, repeat Steps 1 – 4 . For questions or comments, please contact HomeLink® at www.homelink.com or 1-800-355-3515. Erasing the Function Button Codes Note: You cannot erase individual buttons. 1.
182 Universal Garage Door Opener (If Equipped) Programing the transmitters To program HomeLink to the transmitter you must first put the transmitter into programming mode. To do this: A. Red LED B. Green LED A B 1. Press and hold one of the buttons on the hand-held transmitter for 10 seconds. The LED light will change from green to green and red. 2. Press the same button twice to confirm the change to Programming mode. If done properly the LED light will appear red. 3.
Universal Garage Door Opener (If Equipped) 183 Programming HomeLink to the Genie Intellicode garage door opener motor Note: You may need a ladder to access the garage door opener motor. To program HomeLink to the garage door opener motor: 1. Press and hold the PROGRAM button on the garage door opener motor until both blue LED’s turn on. 2. Release the PROGRAM button. Only the smaller round LED should be on. 3. Press and release the program button.
184 Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge. There may be insufficient power to restart your engine. Note: Do not insert objects other than an accessory plug into the power point.
Auxiliary Power Points 185 110 Volt AC Power Point (If Equipped) WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so may cause the power point to overload due to powering multiple devices that can reach beyond the 150–watt load limit and could result in fire or serious injury.
186 Auxiliary Power Points The power point can switch to a fault mode when it is overloaded, overheated or shorted. Unplug your device and turn the ignition off then on for overloading and shorting conditions. Let the system cool off, then turn the ignition off then on for an overheating condition. The power point can provide power whenever the ignition is on and the indicator light is on. The indicator light is located in the top left corner of the power point.
Storage Compartments 187 CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: A B D C A. Cupholders B. Utility compartment with audio input jack, USB port, powerpoint and SD card reader C. Storage drawer with cupholders D.
188 Storage Compartments Flip the console lid forward, then lift off the cover to open the cooling compartment. Make sure to replace the cover after you using it. This helps maintain a more consistent cooling temperature. FREEZE COOL Refrigerator: Briefly press and hold COOL. The indicator light on the cool side of the switch will illuminate and the indicator light on the freeze side will glow when the refrigerator is active. The temperature will cool to approximately 41°F (5°C).
Storage Compartments 189 OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it.
190 Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Do not start your vehicle in a closed garage or in other enclosed areas.
Starting and Stopping the Engine 191 IGNITION SWITCH (IF EQUIPPED) Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. Note: In order to switch off the engine while the vehicle is in motion, shift to position N and use the brakes to bring the vehicle to a safe stop. After the vehicle has stopped, turn the engine off and shift into position P, then turn the key to the accessory or off position.
192 Starting and Stopping the Engine Ignition Modes ENGINE START STOP Off: Turns the ignition off. • Without applying the brake pedal, press and release the button once when the ignition is in the on mode, or when the engine is running but the vehicle is not in motion. Accessory: Allows some electrical accessories to operate while the engine is not running. • Without applying the brake pedal, press and release the button once. On: All electrical circuits are operational.
Starting and Stopping the Engine 193 If you are unable to start your vehicle, do the following: 1. Locate the key backup slot in center console utility compartment. 2. With the buttons facing the rear of the vehicle and the key ring up, place the key into backup slot. 3. With the key in this position, press the brake pedal, then the button to switch the ignition on and start your vehicle. Stopping the Engine When Your Vehicle is Stationary 1. Move the transmission selector lever to position P. 2.
194 Starting and Stopping the Engine Once the engine has started, it remains running until you press the button, even if the system does not detect a valid key. If you open and close a door while the engine is running, the system searches for a valid key. You cannot start the engine if the system does not detect a valid key within 20 seconds. STARTING A GASOLINE ENGINE When you start the engine, the idle speed increases, this helps to warm up the engine.
Starting and Stopping the Engine 195 Guarding Against Exhaust Fumes WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. Important Ventilating Information If you stop your vehicle and leave the engine idling for long periods of time, we recommend that you do one of the following: • Open the windows at least 1 inch (2.
196 Starting and Stopping the Engine We recommend that you do the following for safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory or Canadian Standards Association. This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Never use an indoor extension cord outdoors; it could result in an electric shock or become a fire hazard.
Fuel and Refueling 197 SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. WARNING: Automotive fuels can cause serious injury or death if misused or mishandled.
198 Fuel and Refueling • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. • Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water.
Fuel and Refueling 199 3.5L V6 EcoBoost® engine “Regular” unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as “Regular” with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended. Premium fuel will provide improved performance and is recommended for severe duty usage such as trailer tow. Do not be concerned if your engine sometimes knocks lightly.
200 Fuel and Refueling When filling the vehicle’s fuel tank from a portable fuel container, use the funnel included with the vehicle. 1. Locate the white plastic funnel in the spare tire compartment. 2. Slowly insert the funnel into the capless fuel system. 3. Fill the vehicle with fuel from the portable fuel container. 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel.
Fuel and Refueling 201 Easy Fuel® “No Cap” Fuel System WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. When fueling your vehicle: 1. Turn the engine off. 2. Open the fuel filler door by pressing the center of the door about one inch from the door’s rear edge. 3.
202 Fuel and Refueling FUEL CONSUMPTION Filling the Tank The advertised capacity is the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the amount of fuel in the tank after the fuel gauge indicates empty. Note: The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range.
Fuel and Refueling 203 EMISSION CONTROL SYSTEM WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes.
204 Fuel and Refueling sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement. Please consult your warranty information for complete emission warranty information.
Fuel and Refueling 205 Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced. See On-board Diagnostics (OBD-II) in this chapter.
206 Transmission AUTOMATIC TRANSMISSION WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. S D N R P Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating.
Transmission 207 S (Sport) Moving the gearshift lever to S (Sport): • Provides additional grade (engine) braking and extends lower gear operation to enhance performance for uphill climbs, hilly terrain or mountainous areas. This will increase engine RPM during engine braking. • Provides additional lower gear operation through the automatic transmission shift strategy which reacts to vehicle inputs (vehicle acceleration, accelerator pedal, brake pedal and vehicle speed).
208 Transmission If your vehicle is equipped with paddles on the steering wheel: • Pull the left paddle (–) to downshift the transmission. • Pull the right paddle (+) to upshift the transmission.
Transmission 209 Brake-shift interlock WARNING: Do not drive your vehicle until you verify that the brakelamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate.
210 Transmission 4. Locate the brake shift interlock lever on the passenger side of the shifter assembly. 5. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the brake shift interlock lever while pulling the gearshift lever out of the P (Park) and into the N (Neutral). 6. Install the trim panel (B) and chrome ring (A) in reverse order. 7. Apply brake pedal, start the vehicle, and release the parking brake.
All-Wheel Drive (If Equipped) 211 USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicles cannot. The AWD system is active all the time and requires no input from the operator. Note: Your AWD vehicle is not intended for off-road use.
212 All-Wheel Drive (If Equipped) When driving at slow speeds in deep sand under high outside temperatures, use a low gear when possible. Lower gear operation will maximize the engine and transmission cooling capability. Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. Basic operating principles in special conditions • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle.
All-Wheel Drive (If Equipped) 213 Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat. If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear.
214 All-Wheel Drive (If Equipped) Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. Mud and Water If you must drive through high water, drive slowly. Traction or brake capability may be limited.
All-Wheel Drive (If Equipped) 215 Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down.
216 All-Wheel Drive (If Equipped) Note: Excessive tire slippage can cause transmission damage. AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop.
Brakes 217 GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out and should be inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, you should take it to an authorized dealer for inspection. Note: Brake dust may accumulate on the wheels, even under normal driving conditions.
218 Brakes If the anti-lock brake system is disabled, normal braking is still effective. If the brake warning lamp illuminates with the parking brake released, have your brake system serviced immediately. HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal.
Traction Control 219 PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
220 Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel or tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac® system.
Stability Control 221 A Vehicle without AdvanceTrac® skidding off its intended route. B Vehicle with AdvanceTrac® maintaining control on a slippery surface. USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.
222 Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.
Parking Aids 223 If a fault is present in the system, a warning message appears in the information display and does not allow the driver to switch the faulted system on. Note: If your vehicle is equipped with MyKey®, it is possible to prevent turning the sensing system off. Refer to the MyKey® chapter. Using the Rear Sensing System The rear sensors are only active when the transmission is in R. As the vehicle moves closer to the obstacle, the rate of the audible warning increases.
224 Parking Aids Note: The driver is always responsible for controlling the vehicle, supervising the system and intervening if required. The system detects an available parallel parking space and automatically steers the vehicle into the space (hands-free) while you control the accelerator, gearshift and brakes. The system visually and/or audibly instructs the driver to park the vehicle. The system may not function correctly if something passes between the front bumper and the parking space (i.e.
Parking Aids 225 When a suitable space is found, the touch screen displays a message and a chime sounds. Slow down and stop at approximately position (A), then follow the instructions on the touch screen. Note: You must observe that the selected space remains clear of obstructions at all times in the maneuver. Note: Vehicles with overhanging loads (e.g. a bus or a truck), street furniture and other items may not be detected by active park assist. You must ensure the selected space is suitable for parking.
226 Parking Aids With hands off the wheel (and nothing obstructing its movement) and the transmission in R (Reverse), the vehicle steers itself as instructions to safely move the vehicle back and forward in the space are displayed in the touch screen. While reversing, the touch screen displays a message instructing the driver to check their surroundings (for safety reasons) and to back-up slowly, accompanied by a corresponding graphic.
Parking Aids 227 Deactivating the Park Assist Feature The system can be deactivated manually by: • pressing the active park assist button • grabbing the steering wheel • driving above approximately 20 mph (35 km/h) for 30 seconds during an active park search • driving above 7 mph (12 km/h) during automatic steering • turning off the traction control system. Certain vehicle conditions can also deactivate the system: • Traction control has activated on a slippery or loose surface.
228 Parking Aids The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission (i.e.
Parking Aids 229 WARNING: Use caution when using the rear video camera and the trunk is ajar. If the trunk is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the trunk is ajar. WARNING: Use caution when turning camera features on or off while in R (Reverse). Make sure the vehicle is not moving. The rear view camera system provides a video image of the area behind the vehicle.
230 Parking Aids Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. Note: The camera may not operate correctly under the following conditions: • Nighttime or dark areas if one or both reverse lamps are not operating.
Parking Aids 231 If your vehicle is equipped with active guidelines they are only shown with fixed guidelines. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path. The fixed and active guidelines fade in and out depending on the steering wheel position. When the steering wheel position is straight, the active guidelines are not shown.
232 Parking Aids Manual Zoom WARNING: When manual zoom is on, the full area behind the vehicle is not shown. Be aware of your surroundings when using the manual zoom feature. Note: Manual zoom is only available when the transmission is in R (Reverse). Note: When manual zoom is enabled, only the centerline is shown. Allows the driver to get a closer view of an object behind the vehicle. The zoomed image keeps the bumper in the image to provide a reference.
Cruise Control 233 PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up or down a steep hill. Apply the brakes if your vehicle speed increases above the set speed while driving downhill.
234 Cruise Control • Press SET up or down and hold to increase or decrease the set speed. Release the control when you reach the desired speed. • Press SET up or down and release. The set speed will change in approximately 1 mph (2 km/h) increments. • Press the accelerator pedal or brake pedal until you reach the desired speed. Press SET up and release. Canceling the Set Speed Press CNCL or tap the brake pedal. The set speed will not be erased. Resuming the Set Speed Press and release RES.
Cruise Control 235 Note: It is your responsibility to stay alert, drive safely and be in control of the vehicle at all times. The system adjusts your speed to maintain a proper distance between you and the vehicle in front of you in the same lane. You can select from one of four GAP settings. The controls are located on the steering wheel. At startup, the system sets the gap to the last selected setting.
236 Cruise Control 5. A lead vehicle graphic will illuminate if there is a vehicle detected in front of you. Note: When adaptive cruise control is active, the set speed displayed in the information display may vary slightly from the speedometer. Following a Vehicle WARNING: When following a vehicle in front of you, the vehicle will not decelerate automatically to a stop, nor will the vehicle always decelerate quickly enough to avoid a collision without driver intervention.
Cruise Control 237 Setting the Gap Distance Note: It is your responsibility to select a gap appropriate to the driving conditions. You can decrease or increase the distance between your vehicle and the vehicle in front of you by pressing the GAP control up or down. The selected gap will display in the information display as shown by the bars in the graphic. Four gap distance settings are available. Graphic Following display (bars distance between vehicles) 1 bar 1 second 2 bars 1.4 seconds 3 bars 1.
238 Cruise Control Changing the Set Speed There are three ways to change the set speed: • Accelerate or brake to the desired speed and press SET upward and release. • Increase or decrease the speed by holding SET upward or downward until the desired set speed is shown on the information display. The vehicle speed will gradually change to the selected speed. • Increase or decrease the speed in increments of 1 mph (2 km/h) by briefly pressing SET upward or downward.
Cruise Control 239 Detection Issues The radar sensor has a limited field of vision. It may not detect vehicles at all or detect a vehicle later than expected in some situations. The lead vehicle graphic will not illuminate if the system does not detect a vehicle in front of you. Detection issues can occur: A. When driving on a different line than the vehicle in front. B. With vehicles that edge into your lane. The system can only detect these vehicles once they move fully into your lane. C.
240 Cruise Control Blocked Sensor WARNING: Do not use ACC when towing a trailer with brake controls. Aftermarket trailer brakes will not function properly when ACC is activated because the brakes are electronically controlled. Failing to do so may result in loss of vehicle control, which could result in serious injury. WARNING: Do not use tires sizes other than those recommended because this can affect the normal operation of ACC.
Cruise Control 241 Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked. This can happen, for example, when driving in sparse rural or desert environments. A false blocked condition will either self-clear or clear after a key cycle. Switching to Normal Cruise Control WARNING: Normal cruise control will not brake due to slower vehicles. Always be aware of which mode is selected and apply the brakes when necessary.
242 Driving Aids BLIND SPOT INFORMATION SYSTEM (BLIS®) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) WARNING: To help avoid injuries, NEVER use the BLIS® as a replacement for using the interior and exterior mirrors and looking over your shoulder before changing lanes. BLIS® is not a replacement for careful driving and only an assist. BLIS® aids the driver in detecting vehicles that may have entered the blind spot zone (A).
Driving Aids 243 Using the Systems BLIS® turns on when the engine is started and the vehicle is driven forward above 3 mph (5 km/h); it remains on while the transmission is in D (Drive) and N (Neutral). If shifted out of D (Drive) or N (Neutral), the system enters CTA mode. Once shifted back into D (Drive), BLIS® turns back on when the vehicle is driven above 3 mph (5 km/h). Note: BLIS® does not function in R (Reverse) or P (Park) or provide any additional warning when a turn signal is on.
244 Driving Aids Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. System Lights and Messages The BLIS® and CTA systems illuminate a yellow alert indicator in the outside mirror on the side of the vehicle the approaching vehicle is coming from. Note: The alert indicator dims when the headlamp switch is not in the off position and nighttime darkness is detected.
Driving Aids 245 System Sensors WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS® as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes. BLIS® is not a replacement for careful driving and only an assist.
246 Driving Aids Reasons for messages being displayed The radar surface is Clean the fascia area in front of the radar or dirty or obstructed remove the obstruction. The radar surface is Drive normally in traffic for a few minutes to not dirty or obstructed allow the radar to detect passing vehicles so it can clear the blocked state. Heavy rainfall/snowfall No action required.
Driving Aids 247 System Errors If either system senses a problem with the left or right sensor, the BLIS® indicator in the information display will illuminate and remain on. Also, BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM FAULT message will appear. When problems that may cause the left or right indicator not to illuminate, only the information display message faults appear.
248 Driving Aids This system is designed to alert the driver of certain collision risks. A radar detects if your vehicle is rapidly approaching another vehicle traveling in the same direction as yours. If it is, a red warning light illuminates and an audible warning chime sounds. The brake support system assists the driver in reducing the collision speed by charging the brakes.
Driving Aids 249 Blocked Sensors If a message regarding a blocked sensor appears in the information display, the radar signals from the sensor have been obstructed. The sensors are located behind a fascia cover near the driver side of the lower grille. When the sensors are obstructed, a vehicle ahead cannot be detected and the collision warning system does not function. The following table lists possible causes and actions for this message being displayed.
250 Driving Aids System Limitations WARNING: The collision warning system’s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle’s brakes. The brake pedal must be pressed just like any typical braking situation. Due to the nature of radar technology, there may be certain instances where vehicles do not provide a collision warning. These include: • Stationary vehicles or vehicles moving below 6 mph (10 km/h). • Pedestrians or objects in the roadway.
Driving Aids 251 WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation of the electronic system. When an electronic error is detected, a message will be displayed in the information display. If this happens, stop the vehicle in a safe place, and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the information display for a steering message.
252 Load Carrying CARGO NET (IF EQUIPPED) WARNING: The cargo net is not designed to restrain objects during a collision or heavy braking. The cargo net secures lightweight objects in the cargo area. Attach the net to the anchors provided. Do not put more than 50 pounds (22 kilograms) in the net. ROOF RACKS AND LOAD CARRIERS (IF EQUIPPED) WARNING: When loading the roof rail crossbars, it is recommended to evenly distribute the load, as well as maintain a low center of gravity.
Load Carrying 253 For proper function of the roof rack system, loads must be placed directly on crossbars affixed to the roof rack side rails. Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system. Make sure that the load is securely fastened. Check the tightness of the load before driving and at each fuel stop.
254 Load Carrying Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb.” for maximum payload.
Load Carrying Example only: 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus) 255
256 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear).
Load Carrying 257 GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The GVW must never exceed the GVWR.
258 Load Carrying WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
Load Carrying 259 WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
260 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb.
Towing 261 TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury. Note: For information on electrical items such as fuses or relays, see the Fuses chapter.
262 Towing TRAILER SWAY CONTROL (IF EQUIPPED) WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation. Note: This feature does not prevent trailer sway, but reduces it once it begins.
Towing 263 Powertrain and Maximum GCWR Maximum trailer towing class lb. (kg) weight - lb. (kg) 3.5L TiVCT front-wheel 6900 (3131) 2000 (907) drive, Class I 3.5L TiVCT all-wheel 7050 (3199) 2000 (907) drive, Class I 3.5L GTDI all-wheel 7072 (3209) 2000 (907) drive, Class I 3.5L TiVCT front-wheel 9357 (4245) 4500 (2042)* drive, Class III 3.5L TiVCT all-wheel 9521 (4320) 4500 (2042)** drive, Class III 3.
264 Towing Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that clamps onto your vehicle’s bumper. Use a load-carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue. Do not to exceed the maximum tongue load of 500 pounds (227 kilograms) on a Class III receiver.
Towing 265 Trailer Brakes WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase. Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer’s specifications. The trailer brakes must meet local and federal regulations.
266 Towing Trailer Lamps WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in a fire. Contact an authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required. Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working.
Towing 267 • Avoid parking on a grade. However, if you must park on a grade: 1. Turn the steering wheel to point your vehicle tires away from traffic flow. 2. Set your vehicle parking brake. 3. Place the automatic transmission in position P. 4. Place wheel chocks in front and back of the trailer wheels. (Chocks not included with vehicle.) Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water.
268 Towing TRANSPORTING THE VEHICLE If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Towing 269 Towing an all-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, all-wheel drive system and vehicle.
270 Towing You can tow your all-wheel drive vehicle with all four wheels on the ground or with all four wheels off the ground using a vehicle transport trailer. Do not tow your all-wheel drive vehicle with the front wheels off the ground (by using a tow dolly) and the rear wheels on the ground. This causes damage to your all-wheel drive system. If you are using a vehicle transport trailer, follow the instruction specified by the equipment provider.
Driving Hints 271 BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers).
272 Driving Hints • Rest your foot on the brake pedal while driving. • Drive a heavily loaded vehicle or tow a trailer. • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). • Add particular accessories to your vehicle (e.g.; bug deflectors, rollbars or light bars, running boards, ski racks). • Drive with the wheels out of alignment.
Driving Hints 273 FLOOR MATS WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.
274 Driving Hints WARNING (Continued) • Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing loss of control of vehicle. • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. • To remove the floor mat, reverse the installation procedure.
Roadside Emergencies 275 ROADSIDE ASSISTANCE Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24 hours a day, seven days a week • for the coverage period listed on the Roadside Assistance Card included in your owner’s manual portfolio.
276 Roadside Emergencies Vehicles Sold in the U.S.: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner’s manual portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673.
Roadside Emergencies 277 FUEL CUT-OFF SWITCH WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off.
278 Roadside Emergencies Preparing Your Vehicle Note: Use only a 12–volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 1. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2. Check all battery terminals.
Roadside Emergencies 1 3 4 2 279 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor or fuel injection system.
280 Roadside Emergencies Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. 4 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4.
Customer Assistance 281 GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs.
282 Customer Assistance In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6K 0C8 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer. 2.
Customer Assistance 283 IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.
284 Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services You Need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration.
Customer Assistance 285 UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
286 Customer Assistance If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
Customer Assistance 287 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager.
288 Customer Assistance REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
Fuses 289 CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.
290 Fuses FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads.
Fuses Fuse or relay number 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Fuse amp rating 30A** 50A** — 30A** 20A** 20A** — — — — — — — 30A** 40A** 30A** 20A** 20A** 22 23 30A** 30A** 24 25 26 30A** — 40A** 27 28 29 30 31 20A** 30A** 20A** 20A** 25A** 291 Protected components Wipers, Washer pump Anti-lock brake system pump Not used Power liftgate Moonroof 2nd row console power point 3rd row power seats relay Heated rear window relay Trailer tow battery charge relay Starter relay Cooling fan #2 rel
292 Fuses Fuse or relay number 32 33 34 35 36 37 Fuse amp rating — — — — — — 38 39 40 41 42 43 44 45 46 — 30A** — — 30A** 20A** — 5A* 5A* 47 48 49 50 51 15A* 10A* — 10A* 5A* 52 53 — — 54 55 56 57 — — 30A* 20A* Protected components Auxiliary blower relay Cooling fan #1 relay Front blower relay Cooling fan (series) relay Not used Trailer tow right-hand stop/turn lamps relay Trailer tow reverse lamps relay Auxiliary blower motor Not used Not used Passenger power seat Anti-lock brake system valves W
Fuses Fuse or relay number 58 59 60 61 62 63 64 65 66 Fuse amp rating 10A* 10A* 10A* — 10A* 15A* 15A* — — 67 20A* 68 69 70 20A* 20A* 15A* 71 72 73 74 75 — — — — — 293 Protected components Alternator sensor Brake on/off switch Trailer tow back-up lamps Not used A/C clutch Trailer tow stop/turn lamps Rear wipers Not used Powertrain control module – vehicle power relay Vehicle power #2 – Oxygen sensor heater, Mass airflow sensor, Variable camshaft timing solenoid, Canister vent solenoid, Canister purg
294 Fuses Fuse or relay number 76 77 78 Fuse amp rating — — 20A* 79 80 81 82 83 84 85 86 10A* — — 15A* — 20A* — 5A* 87 88 89 90 5A* — 10A* 10A* 91 92 10A* 5A* 93 5A* 94 30A** 95 5A* 96 — 97 — 98 — *Mini Fuses **Cartridge Fuses Protected components Not used Trailer tow park lamps relay Right high-intensity discharge headlamps Adaptive cruise control Not used Not used Rear washer Not used Trailer tow park lamps Not used Powertrain control module — keep-alive power, Powertrain control module relay
Fuses 295 Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering wheel. You may need to remove a trim panel to access it. 1 2 3 4 5 6 7 19 30 20 31 21 32 48 8 9 40 49 10 22 33 41 23 34 42 24 35 43 25 36 44 26 37 45 11 12 13 14 15 16 27 17 28 38 46 18 29 39 47 The fuses are coded as follows: Fuse or relay number 1 2 3 4 Fuse amp rating 30A 15A 30A 10A 5 6 7 20A 5A 7.
296 Fuses Fuse or relay number 8 9 Fuse amp rating 10A 10A 10 10A 11 10A 12 15A 13 14 15 15A 15A 15A 16 17 18 10A 10A 10A 19 20 21 22 23 20A 20A 10A 20A 15A 24 15A 25 26 15A 5A 27 28 20A 15A Protected components Power liftgate SYNC, Electronic finish panel, Radio transceiver module Run/accessory relay, Front wiper motor relay Intelligent access module, Heads-up display Interior lighting, Puddle lamps, Backlighting Right turn signals Left turn signals Center high mounted stop lamp, Back
Fuses Fuse or relay number 29 Fuse amp rating 20A 30 15A 31 32 5A 15A 33 34 10A 10A 35 5A 36 37 38 39 40 10A 10A 10A 15A 10A 41 7.
298 Maintenance GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle.
Maintenance 299 OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. PUSH ON OFF 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood.
300 Maintenance UNDER HOOD OVERVIEW 3.5L V6 engine A B C I H G A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I.
Maintenance 301 3.5L V6 EcoBoost® Engine A B I H G F A. Engine coolant reservoir B. Brake fluid reservoir C. Battery D. Power distribution box E. Air filter assembly F. Automatic transmission fluid dipstick (out of view) G. Engine oil dipstick H. Engine oil filler cap I.
302 Maintenance Engine shield Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. It is secured with four quick release fasteners. ENGINE OIL DIPSTICK A. MIN B. MAX A B ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1. Make sure that your vehicle is on level ground. 2.
Maintenance 303 Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage. Only use oils certified for gasoline engines by the American Petroleum Institute (API).
304 Maintenance Adding Engine Coolant WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield.
Maintenance 305 • Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications for more information. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle.
306 Maintenance Engine fluid temperature management (EcoBoost engine only) WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the fluid temperatures reduce.
Maintenance 307 WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information.
308 Maintenance When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs.
Maintenance 309 Note: Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking.
310 Maintenance Moving the Air Filter Assembly (EcoBoost engine) WARNING: Do not run engine with the air filter disconnected. 1. Shut the engine off. 2. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1). 3. Remove the bolt cover (if equipped). 4. Remove two bolts that attach the air filter assembly to the front of the vehicle (2). 5. Loosen the clamp holding the air filter assembly to the rubber hose (1). 6. Remove the harness retaining clip by pulling up (3).
Maintenance 311 7. Without disconnecting the sensor (4), pull the air filter assembly up to disconnect the air filter assembly from the seated grommets located underneath the air filter assembly. 8. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. 9. Tighten the clamp (1). 10. The transmission fluid level indicator can now be accessed. Low fluid level MIN MAX If the fluid level is below the MIN range of the dipstick, add fluid to reach the hash mark level.
312 Maintenance High fluid level If the fluid level is above the MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition.
Maintenance 313 4. Seat the air filter assembly back into the grommets by pushing down on the air filter assembly. 5. Tighten the clamp. 6. Install and tighten two bolts that attach air filter assembly to the front of the vehicle. 7. Install the bolt cover (if equipped). 8. Reinstall the harness retaining clip into the front of the air filter assembly. BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid.
314 Maintenance Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. CHANGING THE VEHICLE BATTERY WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes.
Maintenance 315 If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time.
316 Maintenance CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2.
Maintenance 317 3. The wiper arm has a snap retention feature to receive a cross pin from the wiper blade structure. Grip tightly and press on the arm/blade joint from beneath and separate the blade from the arm. Avoid rotating the wiper blade structure and trapping your left hand between the arm and blade. 4. Attach the new wiper to the wiper arm and press it into place until a click is heard. If you find this procedure too difficult, please see your dealer.
318 Maintenance Changing the air filter element 3.5L V6 engine 3.5L V6 EcoBoost engine 1. On the passenger’s side of the air filter housing, release the two clamps from the air filter housing cover.
Maintenance 319 2. Lift the passenger’s side of the cover and push the cover toward the passenger’s side. Release the three tabs on the cover from the three slots in the driver’s side of the housing. 3. Carefully separate the cover from the housing. 4. Remove the air filter element from the housing. 5. Wipe the cover and the housing clean to remove any dirt or debris and to make sure the cover seals to the housing. 6. Install a new air filter element.
320 Maintenance • (1) 8 feet (2.4 meters) • (2) Center height of lamp to ground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height (a piece of masking tape works well). The center of the lamp is marked by a 3 millimeter circle on the headlamp lens 3. Turn on the headlamps to illuminate the wall or screen and open the hood.
Maintenance 321 CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation.
322 Maintenance 4. Remove the bulb socket by turning it counterclockwise and pulling it straight out. Install the new bulb(s) in reverse order. Replacing HID headlamp bulbs (if equipped) The headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. Replacing front parking lamp/turn signal bulbs 1.
Maintenance 323 Replacing fog lamp bulbs 1. Make sure the fog lamp switch is in the off position. 2. From underneath the vehicle, partially remove the tire splash shield by removing four drive screws from the lower flap. The splash shield flap can now be repositioned to allow access to the front fog lamp bulb and electrical wire harness. 3. Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips. 4. Rotate the bulb counterclockwise to remove from the fog lamp.
324 Maintenance A. Backup lamp B. Stop/tail/turn signal lamp C. Side marker lamp D. Supplemental taillamp 1. Make sure the headlamp switch is in the off position and open the liftgate. 2. Remove the hex screws in the liftgate opening, then pull the lamp assembly away from the vehicle. This will disengage two snap attachments along the side of the vehicle. 3. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 4. Pull the bulb straight from the socket.
Maintenance 325 BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
326 Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft® Custom Bright Metal Cleaner (ZC-15) Motorcraft® Detail Wash (ZC-3-A) Motorcraft® Dusting Cloth (ZC-24) Motorcraft® Engine Shampoo and Degreaser (U.S.
Vehicle Care 327 • Dry the vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting. • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft® Bug and Tar Remover. • Note: Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash it off as soon as possible.
328 Vehicle Care WAXING Regular waxing is necessary to protect your car’s paint from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax. • Use a quality wax that does not contain abrasives. • Follow the manufacturer’s instructions to apply and remove the wax. • Apply a small amount of wax in a back-and-forth motion, not in circles.
Vehicle Care 329 • Spray Motorcraft® Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft® Engine Shampoo. • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage. • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations.
330 Vehicle Care CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
Vehicle Care 331 • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens. • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2.
332 Vehicle Care CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their condition: • Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge to remove heavy deposits of dirt and brake dust accumulation. Rinse thoroughly with a strong stream of water when you have completed the cleaning process.
Vehicle Care 333 Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders. • Periodically wash vehicles stored in exposed locations. • Touch up raw or primed metal to prevent rust. • Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when the vehicle is washed. • Lubricate hood latch, all door latches and trunk lid hinges with a light grade oil.
334 Vehicle Care Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting. Note: If battery cables are disconnected, it will be necessary to reset memory features. Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure.
Wheels and Tires 335 GENERAL INFORMATION Notice to Crossover Vehicle Owners Crossover vehicles handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Crossover vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
336 Wheels and Tires Note: Your all-wheel drive vehicle is not intended for off-road use. This feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty.
Wheels and Tires 337 TIRE CARE Information About Uniform Tire Quality Grading Tire Quality Grades apply to new pneumatic passenger car tires. The Tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set. Tire Quality Grades apply to new pneumatic passenger car tires.
338 Wheels and Tires The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Temperature A B C WARNING: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded.
Wheels and Tires 339 • kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. • Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 kilometers).
340 Wheels and Tires Information on P Type Tires C D B E F G H A I P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) J M L K A. P: Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks.
Wheels and Tires 341 G. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h).
342 Wheels and Tires J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. K. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire.
Wheels and Tires 343 Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional B information beyond those of P type C tires. These differences are A described below. Note: Tire Quality Grades do not apply to this type of tire. A. LT: Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks. B. Load Range/Load Inflation Limits: Indicates the tire’s load-carrying capabilities and its D inflation limits. B C.
344 Wheels and Tires Information on T Type Tires B A C D E T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire. A.
Wheels and Tires 345 INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated. Remember that a tire can lose up to half of its air pressure without appearing flat. Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required. At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped).
346 Wheels and Tires on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located on the B-Pillar or the edge of the driver’s door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label.
Wheels and Tires 347 6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves.
348 Wheels and Tires Damage Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed or suspected, have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended.
Wheels and Tires 349 Tire Replacement Requirements WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford.
350 Wheels and Tires Your vehicle is equipped with tires designed to provide a safe ride and handling capability. Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle. The two front tires or two rear tires should generally be replaced as a pair. The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels.
Wheels and Tires 351 If you feel a sudden vibration or ride disturbance while driving, or you suspect your tire or vehicle has been damaged, immediately reduce your speed. Drive with caution until you can safely pull off the road. Stop and inspect the tires for damage. If a tire is under-inflated or damaged, deflate it, remove the wheel and replace it with your spare tire and wheel.
352 Wheels and Tires • Front-wheel drive /All-wheel drive vehicles (front tires at left of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Wheels and Tires 353 • Do not use tire chains, cables, or optional traction devices with 255/45R20 tires. • Install cable chains securely, verifying that the cables do not touch any wiring, brake lines or fuel lines. • Do not exceed 30 mph (48 km/h) with tire cables on your vehicle. • Drive cautiously. If you hear the cables rub or bang against your vehicle, stop and retighten the cables. If this does not work, remove the cables to prevent damage to your vehicle.
354 Wheels and Tires Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
Wheels and Tires 355 Understanding Your Tire Pressure Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure.
356 Low tire pressure warning light Solid warning light Flashing warning light Wheels and Tires Possible cause Customer action required Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating Your Tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off.
Wheels and Tires 357 When Inflating Your Tires When putting air into your tires (such as at a gas station or in your garage), the tire pressure monitoring system may not respond immediately to the air added to your tires. It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn off after you have filled your tires to the recommended inflation pressure. How Temperature Affects Your Tire Pressure The tire pressure monitoring system monitors tire pressure in each pneumatic tire.
358 Wheels and Tires If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Have a flat serviced by an authorized dealer in order to prevent damage to the system sensors. See Tire Pressure Monitoring System earlier in this chapter. Replace the spare tire with a road tire as soon as possible.
Wheels and Tires 359 Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire and wheel assembly, do not: • exceed 70 mph (113 km/h).
360 Wheels and Tires Tire Change Procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the transmission selector lever is in position P.
Wheels and Tires 361 If the third row seat is stowed in the floor, you will need to unstow it to access the spare tire and jack. 3. Remove the carpeted floor panel located in the rear of the vehicle, then remove the wing nut that secures the spare tire by turning it counterclockwise. 4. Lift and remove the spare tire from the trunk. 5. Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise, then remove the jack kit from the vehicle. 6.
362 Wheels and Tires 10. Put the jack in the jack notch next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. 11. Remove the lug nuts with the lug wrench. 12. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 13. Lower the wheel by turning the jack handle counterclockwise. 14.
Wheels and Tires 363 Stowing the tire and jack 1. Fully collapse the jack, fold the lug wrench socket into the handle and place the jack and wrench into the felt bag as shown. Place the extension bolt or L-shaped bolt into the external pocket of the felt bag. Take care to position the jack as shown to make sure that the locating holes in the jack base can be placed on the locating tabs of the jack mounting bracket in the spare tire tub. 2.
364 Wheels and Tires If you are stowing the flat tire, remove the L-shaped bolt from the external pocket of the felt bag. With the third row seat in the raised position, stand the flat tire in the rear of the vehicle with the tire’s valve stem facing the rear of the vehicle. Fasten the flat tire to the vehicle by inserting the L-shaped bolt through one of the lug bolt holes in the wheel. Turn it clockwise into the threaded hole in the vehicle until the tire is secured.
Wheels and Tires 365 Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as rotation, flat tire, wheel removal). Lug nut socket Wheel lug nut torque* size/Bolt size ft-lb N•m 1⁄2 x 20 100 135 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.
366 Capacities and Specifications ENGINE SPECIFICATIONS Engine Cubic inches Fuel Firing order Spark plug gap Ignition system Compression ratio 3.5L V6 engine 3.5L V6 EcoBoost engine 214 214 See Octane See Octane recommendations in recommendations in the the Fuel and Refueling Fuel and Refueling chapter. chapter. 1–4–2–5–3–6 1–4–2–5–3–6 0.049-0.053 inch 0.033–0.037 inch (1.25-1.35 mm) (.84– .94 mm) Coil on plug Coil on plug 10.
2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus) Power Transfer Unit (PTU) fluid (AWD)4 Rear differential fluid (AWD) Automatic transmission fluid 2,3 — Lock cylinders 18 ounces (0.53L) 10.9 quarts (10.3L) (6F50) 11.6 quarts (11.0L) (6F55) 2.4 pints (1.15L) (Dana Type) 1.3 pints (0.
Engine oil5,6 Items Ford Part Name or equivalent •Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor Oil (US) •Motorcraft® SAE Full Synthetic 6.0 quarts (5.7L) 5W-20 Motor Oil (US) (3.5L V6 engine) •Motorcraft® SAE 5W-20 Super Premium Motor Oil (Canada) •Motorcraft® SAE 5W-20 Synthetic Motor Oil (Canada)4 •Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil (US) •Motorcraft® SAE 6.0 quarts (5.7L) 5W-30 Full Synthetic (3.
3.5L engine 13.2 quarts (12.5L) 3.5L V6 EcoBoost engine 13.7 quarts (13.0L) 18.6 gallons (70.
Capacity Ford Part Name or Ford Part Number / equivalent Ford Specification 6 Your engine has been designed to be used with Ford engine oil, which gives a fuel economy benefit while maintaining the durability of your engine. Using oils other than the one specified can result in longer engine cranking periods, reduced engine performance, reduced fuel economy and increased emission levels. 7 Add the coolant type originally equipped in your vehicle.
Capacities and Specifications 371 MOTORCRAFT™ PART NUMBERS Component 3.5L V6 Engine Engine air filter element Battery Oil filter Spark Plugs1 Cabin air filter Seat air filter Windshield wiper blade FA-1884 3.5L V6 EcoBoost Engine FA-1884 BXT-65-650 BXT-65-750 FL-500-S FL-500-S SP-520 SP-528 FP68 FP68 FS-104 FS-104 WW-2401-PF (driver side) WW-2201-PF (passenger side) WW-1201-PF (rear) 1 Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs.
372 Capacities and Specifications The Vehicle Identification Number (VIN) contains the following information: A. World manufacturer identifier B. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E. Check digit F. Model year G. Assembly plant H. Production sequence number.
Capacities and Specifications 373 TRANSMISSION CODE DESIGNATION You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents.
374 Accessories ACCESSORIES For a complete listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at: Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer.
Accessories 375 Peace of mind •Remote start •Wheel locks •Locking fuel plug for capless fuel •Vehicle security systems •Full vehicle covers* •Bumper and hitch mounted parking sensors* *Ford Licensed Accessories (FLA) are warranted by the accessory manufacturer’s warranty. Ford Licensed Accessories are fully designed and developed by the accessory manufacturer and have not been designed or tested to Ford Motor Company engineering requirements.
376 Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. only) More than 32 Million Ford and Lincoln owners have discovered the powerful protection Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the expiration of the New Vehicle Warranty coverage.
Ford Extended Service Plan 377 Roadside Assistance Exclusive 24/7 roadside assistance, including: • Towing, flat-tire change and battery jump starts • Out of fuel and lock-out assistance • Travel Expense reimbursement for lodging, meals and rental car • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner.
378 Ford Extended Service Plan Interest Free Financing Options Available Take advantage of our interest free installment payment plan. Just a 10% down payment will provide you with an affordable, no interest, no fee payment program. Complete the information below and mail to: Ford ESP PO Box 8072 Royal Oak Michigan 48068-0039 To learn more, call our Ford ESP specialists at 800-367-3377.
Scheduled Maintenance 379 GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing.
380 Scheduled Maintenance Protecting Your Investment Maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals.
Scheduled Maintenance 381 Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of overheating and foreign material contamination should be inspected immediately by a qualified expert, such as the factory-trained technicians at your dealership.
382 Scheduled Maintenance Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Scheduled Maintenance 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus) 383
384 Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Intelligent Oil-Life Monitor® Your vehicle is equipped with an Intelligent Oil-Life Monitor® that determines when the engine oil needs to be changed based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduce environmental waste at the same time.
Scheduled Maintenance 385 Normal scheduled maintenance* At every oil change Change engine oil and filter.** interval as indicated by Rotate tires, inspect tire wear and measure the information display tread depth. Perform multi-point inspection (recommended). Inspect automatic transmission fluid level (if equipped with dipstick). Consult dealer for requirements. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect cabin air filter (if equipped).
386 Scheduled Maintenance Every 20000 miles (32000 km) Every 30000 miles (48000 km) At 100000 miles (160000 km) Every 100000 miles (160000 km) Every 150000 miles (240000 km) Other maintenance items1 Replace cabin air filter (if equipped). Replace climate-controlled (heated and cooled) seat filter (if equipped). Replace engine air filter. Change engine coolant.2 Replace spark plugs. Inspect accessory drive belt(s).3 Change automatic transmission fluid and filter. Change manual transmission fluid.
Scheduled Maintenance Maintenance Schedule Log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A COD
388 Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: D
Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER
390 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
Scheduled Maintenance 391 Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart. Inspect frequently, Replace cabin air filter (if equipped). service as required Replace engine air filter. Every 30000 miles Change automatic transmission fluid (except (48000 km) Focus).
392 Scheduled Maintenance Special Operating Condition Log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: D
Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER
394 Scheduled Maintenance EXCEPTIONS There are several exceptions to the Normal Schedule. They are listed below: Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
Scheduled Maintenance 395 Edge/MKX AWD only: Vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drive Power Transfer Unit) lube every 20000 miles (32000 kilometers). Engine air filter & cabin air filter replacement: Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
396 SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions & Information) (if equipped). • Use applications, such as Pandora and Stitcher, via SYNC AppLink™ (if applicable). • Access phonebook contacts and music via voice commands.
SYNC® 397 GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-8:00pm EST. In the United States, call: 1–888–270–1055. In Canada, call: 1–800–565–3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health Report and to view the reports online.
398 SYNC® When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device’s manual for further information. • Do not attempt to service or repair the system. See your authorized dealer.
SYNC® 399 USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display. Say any of the following: Say: If you want to: Make calls. Access the device connected to your USB port. “Bluetooth Audio” Stream audio from your phone. “Line in” Access the device connected to the auxiliary input jack.
400 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: “Interaction mode standard” “Interaction mode advanced” The system: Provides more detailed interaction and guidance. Provides less audible interaction and more tone prompts. The system defaults to the standard interaction mode.
SYNC® 401 • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
402 SYNC® Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note: To scroll through the menus, press the up and down arrows on your audio system. Note: Make sure the vehicle ignition and radio are turned on and that the transmission is in position P. 1.
SYNC® 403 “PHONE” “Call at home”1,2 “Call at work” OR “Call in office”1,2 “Dial”1,4 “Phone book ”2 “Phone book at work” OR “Phone book at office”2 “Call history incoming”2 “Connections”2 “Go to privacy” “Hold” 1 These commands do not require you to say “Phone” first. These commands are not available until phone information is completely downloaded using Bluetooth. 3 See “MENU” table below. 4 See “DIAL” table below.
404 SYNC® Phone book commands: When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. Press the phone button and say “Call” to call the contact.
SYNC® 405 Phone Options during an Active Call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc. Use the arrow buttons to scroll through the menu options. To 1. 2. 3. access: Press MENU during an active call. When Active Call Menu is selected, press OK. Scroll to cycle through the following options: When you select: Mute Call? Privacy Call Hold Join Calls Enter Tones You can: Mute the call.
406 When you select: Phonebook Call History Return SYNC® You can: Access your phonebook contacts. 1. Press OK to select, then scroll through your phonebook contacts. 2. Press OK again when the desired selection appears in the display. 3. Press the phone button. Access your call history log. 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3. Press the phone button to call the selection.
SYNC® 407 Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as access phone and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services. 1. Press the phone button to enter the Phone Menu. 2. Scroll to cycle through: When you select: Phone Redial Call History1 Phonebook1,2 You can: Redial the last number called (if available).
408 When you select: Text Message1 Phone Settings1 SYNC Services3 911 Assist4 Vehicle Health Report3 Mobile Apps3 System Settings Exit Phone Menu SYNC® You can: Enables you to send, download and delete text messages. Allows you to view your phone’s status, set ring tones, select your message notification, change phone book entries and automatically download your cellular phone among other features.
SYNC® 409 Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less. Note: Only one recipient is allowed per text message. When a new message arrives, an audible tone sounds and the display indicates you have a new message. You have these options: 1.
410 SYNC® Note: SYNC does not automatically download all of your unread text messages at every ignition cycle (as it does with call history and phonebook if automatic download is set to on). Return exits the current menu when you press OK. If you select Send Text Message?: 1. Press OK to select. If the system detects your phone does not support this feature, Unsupported appears in the display and SYNC returns to the main menu. 2. Scroll to cycle through the message options in the following chart. 3.
SYNC® 411 Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download. 1. Press the phone button. 2. Scroll until Phone Settings appears, then press OK. 3.
412 When you select: Modify Phonebook Auto Download Return SYNC® You can: Modify the contents of your phone book (i.e., add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone. See your phone’s user guide on how to push contacts. Delete Phonebook: Press OK to delete the current phone book and call history. When Delete Phonebook appears, press OK to confirm.
SYNC® 413 System Settings System Settings provide access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as primary as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.
414 SYNC® If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features. Delete a paired phone. Delete Device Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired phones (and all Delete All Devices information originally saved with those phones).
SYNC® 415 Advanced Menu Options This menu allows you to access settings such as prompts, languages, defaults, perform a master reset, install an application and view system information. 1. Press the phone button to enter the Phone Menu. 2. Scroll until System Settings appears and press OK. 3. Scroll until Advanced appears and select OK. 4.
416 If you select: Master Reset Install Application System Info MAP Profile Return SYNC® You can: Completely erase all information stored on SYNC (phonebook, call history, text messages and paired devices) and return to the factory default settings. Press OK to select. The display indicates when complete and SYNC takes you back to the Advanced menu. Install applications you have downloaded. Press OK and scroll to select. Press OK to confirm. Access the Auto Version number as well as the FPN number.
SYNC® 417 911 Assist® WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash.
418 SYNC® Setting 911 Assist On Perform the following: 1. Press the phone button to enter the Phone Menu. 2. Scroll until 911 Assist is selected. 3. Press OK to confirm and enter the 911 Assist menu. 4. Scroll to select between On and Off selections. 5. Press OK when the desired option appears in the radio display. Set On or Set Off appears in the display as confirmation. Off selections include: Off with reminder and Off without reminder.
SYNC® 419 If the call is not cancelled and a successful call is made, a pre-recorded message is played for the 911 operator, then the occupant(s) in the vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If • Your cellular phone or 911 Assist hardware was damaged in a crash. • The vehicle’s battery or SYNC system has no power.
420 SYNC® Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone. Before running a report, review the Vehicle Health Report privacy notice.
SYNC® To 1. 2. 3. 421 run a report using the phone button: Press the phone button to enter Phone Menu. Scroll until Vehicle Health is selected and press OK. Scroll to select from the following options: Vehicle Health Report options User Preferences: Automatic Reports: Press OK and select on Press OK to select or off. Select On to have SYNC automatically and enter the menu. prompt you to run a health report at certain Scroll to select from: mileage intervals.
422 SYNC® SYNC Services: Traffic, Directions & Information (TDI) Note: SYNC Services requires activation prior to use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Using SYNC with your phone for pairing instructions.
SYNC® 423 Connecting to SYNC Services Using Voice Commands 1. Press the voice button. 2. When prompted, say “Services”. This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 3. Once you are connected to the service, follow the voice prompts to request the desired service, such as “Traffic” or “Directions”. You can also say “What are my choices?” to receive a complete list of available services from which to choose. 4.
424 SYNC® 3. While on an active route, you can select or say “Route summary” or “Route status” to view the Route Summary turn list or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route. If you miss a turn, SYNC automatically asks if you want the route updated. Just say, “Yes” when prompted and a new route will be delivered to your vehicle. Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2.
SYNC® 425 USING SYNC WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over the vehicle’s speaker system using the system’s media menu or voice commands. You can also sort and play your music by specific categories, such as artists, albums, etc. SYNC is capable of hosting nearly any digital media player including: iPod, Zune™, Plays from device players, and most USB drives. SYNC also supports audio formats such as MP3, WMA, WAV and ACC.
426 SYNC® What’s Playing? At any time when a track is playing, you can press the voice icon and ask the system, “What’s playing?”. The system reads the metadata tags (if populated) of the playing track to you.
SYNC® 427 “USB” “Search song ”1,3 “Search track ”1,3 “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” 1 “” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. 2 Voice commands which are only available in folder mode. 3 Voice commands which are not available until indexing is complete. Voice command guide Turn on to listen to music which has already been randomly indexed during the indexing process.
428 SYNC® Press the voice icon and when prompted say “Bluetooth Audio” and then any of the following: “BLUETOOTH AUDIO” “(Phone) (Media) (Bluetooth) Connections” “Pause” “Play” “Play next track ” “Play previous track ” Media Menu Features The media menu allows you to select your media source, how to play your music (by artist, genre, shuffle, repeat, etc.), and also to add, connect or delete devices. 1. Press AUX and then MENU to enter the Media Menu. 2.
SYNC® When you select: Select Source 429 You can: SYNC USB: Press OK to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media files randomly as they are indexed. If turned off, indexed media is not available until the indexing process is complete.
430 When you select: Media Settings Mobile Apps System Settings Exit Media Menu SYNC® You can: Choose to shuffle or repeat your music and select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
SYNC® 431 Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on. 2. Press AUX and then MENU to enter the Media Menu. 3. Scroll to select the Play Menu and press OK. If there are no media files to access, the display indicates there is no media.
432 When you select: Albums Genres Playlists Tracks SYNC® You can: Sort all indexed media by albums. If there are less than 255 indexed albums, they are listed alphabetically in flat file mode. If there are more, they are organized into alphabetical categories. 1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album. 2. Scroll until the desired album is chosen and press OK. Sort indexed music by genre (category) type.
SYNC® When you select: Explore USB Similar Music Return 433 You can: Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press OK to select. Then scroll to explore indexed media on your flash drive. Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you. Press OK to select.
434 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3. Scroll until Bluetooth Devices appears. 4. Press OK and then scroll to select from: When you select: Add Bluetooth Device* You can: Allows you to pair additional devices to the system. 1. Press OK to select and press OK again when Find SYNC appears in the display.
SYNC® 435 Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3. Scroll until Advanced appears. 4.
436 SYNC® When you select: Master Reset Application Return You can: Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Download new software applications (if available) and then load the desired applications through your USB port. See the web site for more information. Exit the current menu. TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
SYNC® 437 Phone issues Possible Possible solution(s) cause(s) SYNC is not able • This is a • Go to the website to review to download my phone-dependent your phone’s compatibility. phonebook. feature, OR • Try turning off the device, • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website.
438 SYNC® Phone issues Possible Possible solution(s) cause(s) I am having • This is a • Go to the website to review trouble phone-dependent your phone’s compatibility. connecting my feature, OR • Try turning off the device, phone to SYNC. • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. • Try deleting your device from SYNC, deleting SYNC from your device and trying again.
SYNC® Issue I am having trouble connecting my device. SYNC does not recognize my device when I turn on the car. Bluetooth audio does not stream. 439 USB and media issues Possible Possible solution(s) cause(s) Possible device • Try turning off the device, malfunction. resetting the device or removing the device’s battery, then trying again. • Make sure you are using the manufacturer’s cable. • Make sure the USB cable is properly inserted into the device and the vehicle’s USB port.
440 SYNC® Issue SYNC does not recognize music that is on my device. USB and media issues Possible Possible solution(s) cause(s) • Your music files • Make sure that all song details may not contain are populated. the proper artist, • Some devices require you to song title, album change the USB settings from or genre mass storage to MTP class. information, OR • The file may be corrupted, OR • The song may have copyright protection which does not allow it to play.
SYNC® 441 Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) I received a text • Your account • This is a free feature, but you that the Vehicle may not be must first register online to use Health Report is activated on the it. not activated. website, OR • Make sure that your VIN is correctly listed in your account. • You may have the wrong VIN (vehicle identification number) listed.
442 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) I heard a • The phone in • This is a free feature, but you commercial when use is not must first register online to use I tried to use activated, OR it. Traffic, Directions • Your phone has • Turn off ID blocker on your and Information. ID blocker active. phone as the system recognizes you by your phone number.
SYNC® 443 Voice command issues Possible Possible solution(s) cause(s) SYNC does not • You may be • Review the Phone voice understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections. OR • You may be • Be aware that SYNC’s speaking too soon microphone is either in your or at the wrong rear view mirror or in the time. headliner just above the windshield.
444 SYNC® Issue SYNC does not understand or is calling the wrong contact when I want to make a call. Voice command issues Possible Possible solution(s) cause(s) • You may be • Review the phone voice commands at the beginning of using the wrong voice commands, the phone section. • Make sure you are saying the OR • You may not be contacts exactly as listed. For saying the name example, if a contact is saved as Joe Wilson, say “Call Joe exactly as it is Wilson”.
MyFord Touch® (If Equipped) 445 INTRODUCTION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
446 MyFord Touch® (If Equipped) This system uses a four-corner strategy to provide quick access several vehicle features and settings. The touchscreen provides easy interaction with your cellular phone, multimedia, climate control and navigation system. The corners display any active modes within those menus, such as phone status or the climate temperature. Note: Some features are not available while your vehicle is moving.
MyFord Touch® (If Equipped) 447 SETTINGS Press to select any of the following: • Clock • Display • Sound • Vehicle • Settings • Help HOME Press to access your home screen. Depending on your vehicle’s option package and software, your screens may vary in appearance from the descriptions in this section. Your features may also be limited depending on your market. Check with your authorized dealer for availability.
448 MyFord Touch® (If Equipped) Using the Touch-sensitive Controls on Your System To turn a feature on and off, just touch the graphic with your finger. To get the best performance from the touch-sensitive controls: • Do not press hard on the controls. They are sensitive to light touch. • Use your bare finger to touch the center of a touch-control graphic. Touching off-center of the graphic may affect operation of a nearby control. • Make sure your hands are clean and dry.
MyFord Touch® (If Equipped) 449 Times are subject to change due to holidays. Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
450 MyFord Touch® (If Equipped) See the following chart for more specific examples: Cellular Phone System Functionality Wi-Fi and Wireless Videos, Photos and Graphics Text Messages Navigation Restricted Features Pairing a Bluetooth phone Adding phonebook contacts or uploading phonebook contacts (from a USB) List entries are limited for phone contacts and recent phone call entries Editing the keypad code Enabling Valet Mode Editing settings while the rear view camera or Active Park Assist are active Ed
MyFord Touch® (If Equipped) 451 The cellular profile, media device index, and development log will remain in the vehicle unless you delete it and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use SYNC® or the vehicle, we recommend you perform a Master Reset to erase all information stored in SYNC®. SYNC® data cannot be accessed without special equipment and access to the vehicle’s SYNC® module.
452 MyFord Touch® (If Equipped) • If your vehicle is equipped with Navigation, you can view the current route or activate a route. • In Climate mode, the driver side temperature can be set as well as fan speed. Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes: Entertainment Phone Navigation Climate You can make selections from the menu by using the OK button. The selection menu expands and different options appear.
MyFord Touch® (If Equipped) 453 USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings).
454 MyFord Touch® (If Equipped) Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken prior to this does not register with the system. • Speak naturally, without long pauses between words.
MyFord Touch® (If Equipped) 455 Voice Settings Voice settings allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback. Interaction Mode: Novice mode provides detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts.
456 MyFord Touch® (If Equipped) Using Voice Commands with the Touchscreen Options Your voice system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is most often available when using navigation. Buttons outlined in blue indicate selections that are part of the dual mode feature.
MyFord Touch® (If Equipped) 457 Some of the voice commands that are available while viewing this screen are: “STREET ADDRESS” “Enter house number” “Change house number” “Enter street name” “Change street name” “Enter city” “Change city” “Enter state” “Change state” If you choose Points of Interest from the navigation screen, you can choose from the following: • Search Area • Search By Name • Fuel Station • ATM • All Restaurants • Accommodations • Parking.
458 MyFord Touch® (If Equipped) If you choose Intersection from the navigation screen, you can choose from the following: • 1st Street • 2nd Street • City • State/Prov.
MyFord Touch® (If Equipped) 459 ENTERTAINMENT A B C G D E F H A. AM 1 and AM AST B. FM 1, FM 2 and FM AST C. SIRIUS D. CD E. USB F. • • • Touch this button to scroll down for more options, such as: SD Card BT Stereo A/V In G. These buttons change with the media mode you are in. H. Radio memory presets and CD controls. Note: Some features may not be available in your area. Contact an authorized dealer for more information. You can access these options using the touchscreen or voice commands.
460 MyFord Touch® (If Equipped) Press the voice icon on the steering wheel. When prompted, you can say: “BROWSE” within Devices “Browse”* “Browse games” “Browse channels” “Browse CD track list” “Browse Sirius channel guide” “Browse SD card” “Browse USB” “Help” * If you have said “Browse”, you can then say any commands in the following chart. ** This command is only usable if you have an active subscription to Sirius satellite radio.
MyFord Touch® (If Equipped) 461 Sirius station (such as, “the Highway”). The following voice commands are available at the top level of the voice session no matter which current audio source you are listening to (such as a USB device or Sirius satellite radio). Note: This is only available when your MyFord Touch system language is set to North American English.
462 MyFord Touch® (If Equipped) Options Sound Settings allows you to adjust settings for: • Bass • Midrange • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings. Set PTY for Seek/Scan allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category.
MyFord Touch® (If Equipped) 463 When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen: HD) logo blinks when acquiring a digital station and stays solid when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. Multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts.
464 MyFord Touch® (If Equipped) HD Radio Reception and Station Troubleshooting Reception area Station blending Potential Reception Issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
MyFord Touch® (If Equipped) Issue Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out. There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. 465 Potential station issues Cause Action This is poor time No action required. alignment by the radio This is a broadcast broadcaster. issue. The radio is shifting between analog and digital audio. No action required.
466 MyFord Touch® (If Equipped) Radio Voice Commands If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart. “RADIO” “<87.9–107.9>” “FM autoset preset <#>” “FM preset <#>” “<87.9–107.
MyFord Touch® (If Equipped) 467 Sirius Satellite Radio (If Activated) Press the lower left corner of the touchscreen, then select the SIRIUS tab. Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. ALERT Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Replay Replay audio on the current channel.
468 MyFord Touch® (If Equipped) Set Category for Seek/Scan allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. Parental Lockout allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234.
MyFord Touch® (If Equipped) 469 If you are not listening to Sirius satellite radio, press the voice button and, after the tone, say “Sirius”, then any of the commands in the following chart. “SIRIUS” “Sirius <0–223>” “” “Preset <#>” “SAT” “SAT 1” “SAT 1 preset <#>” “SAT 2” “SAT 2 preset <#>” “SAT 3” “SAT 3 preset <#>” “SAT preset <#>” “Sirius off” “Sirius on” “Sports game”* “Tune”** “Help” * If you have said, “Sports game”, see the following “Sports game” chart.
470 MyFord Touch® (If Equipped) Sirius Satellite Radio Information Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.
MyFord Touch® (If Equipped) 471 Satellite radio electronic serial number (ESN): You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN: XXXXXXXXXXXX). To access your ESN, press the bottom left corner of the touchscreen, then SIRIUS > Options.
472 MyFord Touch® (If Equipped) Sirius troubleshooting tips Radio display Condition Possible action Unsubscribed Channel. Your subscription does Contact Sirius at not include this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. No Signal. The signal is lost from The signal is blocked. the Sirius satellite or When you move into Sirius tower to your an open area, the vehicle antenna. signal should return. Updating. Update of channel No action required.
MyFord Touch® (If Equipped) 473 Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. Options Sound Settings allows you to adjust settings for: • Bass • Midrange • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings. Compression allows you to turn the compression feature on and off.
474 MyFord Touch® (If Equipped) SD Card Slot and USB Port SD Card Slot Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation system later in this chapter for more information. The slot is located either in the center console or behind a small access door in the instrument panel.
MyFord Touch® (If Equipped) 475 Playing Music from Your Device Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options: Repeat replays the currently playing song or album. Shuffle plays music on the selected album or folder in random order. Similar Music allows you to choose music similar to what is currently playing. More Info displays information such as current track, artist name, album and genre.
476 MyFord Touch® (If Equipped) SD Card and USB Voice Commands If you are listening to a USB device or an SD card, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to a USB device or an SD card, press the voice button and, after the tone, say “USB” or “SD card”, then any of the commands in the following chart.
MyFord Touch® (If Equipped) 477 “BROWSE” “Album ” “All albums” “All artists” “All audiobooks” “All authors” “All composers” “All folders” “All genres” “All movies” * “All music videos”* “All playlists” “All podcasts” “All songs” “All TV shows”* “All video playlists”* “All video podcasts”* “All videos”* “Artist ” “Audiobook ” “Author ” “Composer ” “Folder ” “Genre ” “Playlist ” “Podcast ” “TV show ”* “Video ”* “Video playlist ”* “Vide
478 MyFord Touch® (If Equipped) Bluetooth Audio Your system allows you to stream audio over your vehicle’s speakers from your connected, Bluetooth-enabled cellular phone. To access, press the lower left corner on the touchscreen, then select the BT Stereo tab. Bluetooth Audio Voice Commands If you are listening to a Bluetooth audio device, press the voice button on the steering wheel control. When prompted, say “Next song”, “Pause”, “Play” or “Previous song”.
MyFord Touch® (If Equipped) 479 Your A/V inputs allow you to connect an auxiliary audio/video source (such as a gaming systems or a personal camcorder) by connecting RCA cords (not included) to these input jacks. The jacks are yellow, red and white and are located either behind a small access door on the instrument panel or in your center console. You can also use the A/V inputs as an auxiliary input jack to play music from your portable music player over your vehicle’s speakers. Plug in your 1/8 inch (3.
480 MyFord Touch® (If Equipped) Troubleshooting • Do not connect the audio input jack to a line level output. The jack only works correctly with devices that have a headphone output with a volume control. • Do not set the portable music player’s volume level higher than is necessary to match the volume of the CD or FM radio as this causes distortion and reduces sound quality. • If the music sounds distorted at lower listening levels, turn the portable music player volume down.
MyFord Touch® (If Equipped) 481 Hands-free calling is one of the main features of SYNC. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
482 MyFord Touch® (If Equipped) 3. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. 4. When prompted on your phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone. 5. The display indicates when the pairing is successful. SYNC may prompt you with more phone options.
MyFord Touch® (If Equipped) 483 Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available. Accept the call by pressing Accept on the touchscreen or by pressing this phone button on your steering wheel controls. Reject the call by pressing Reject on the touchscreen or by pressing this phone button on your steering wheel controls. Ignore the call by doing nothing. SYNC logs it as a missed call.
484 MyFord Touch® (If Equipped) Note: This is a phone-dependent feature. If your phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. Messaging Send text messages using your touchscreen. See Text messaging later in this section. Settings Touch this button to access various phone settings, such turning Bluetooth on and off, managing your phonebook and more. See Phone settings later in this section.
MyFord Touch® (If Equipped) 485 You can then preview the message, verify the recipient as well as update the message list, and send it to a connected device (such as a USB drive). Pre-defined text message options I’ll call you back in a few minutes. I just left, I’ll be there soon. Can you give me a call? I’m on my way. I’m running a few minutes late. I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. OK Yes No Thanks Stuck in traffic. Call me later.
486 MyFord Touch® (If Equipped) Bluetooth Devices Touch this tab to connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Touch this tab to turn Bluetooth off or on. Do Not Disturb Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. 911 Assist Turn on or turn off the 911 Assist feature.
MyFord Touch® (If Equipped) 487 Phone Voice Commands Press the voice button on the steering wheel control.
488 MyFord Touch® (If Equipped) INFORMATION If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. A B C D E Under the Information menu, you can access features, such as: A. SYNC Services B. Sirius Travel Link C. Alerts D. Calendar E. SYNC Applications. SYNC Services (If Equipped, United States Only) Note: SYNC Services requires activation before use.
MyFord Touch® (If Equipped) 489 Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations.
490 MyFord Touch® (If Equipped) Connecting to SYNC Services Using the Touchscreen If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Services. 1. Select Connect to Services to initiate an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 2.
MyFord Touch® (If Equipped) 491 If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See the Navigation system section for more information. Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2. Say “Good-bye” from the SYNC Services main menu.
492 MyFord Touch® (If Equipped) SYNC Services Voice Commands When a route has been downloaded (non-navigation systems), press the voice button on the steering wheel control.
MyFord Touch® (If Equipped) 493 If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed.
494 MyFord Touch® (If Equipped) Sirius Travel Link Voice Commands Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot.
MyFord Touch® (If Equipped) “5–day weather forecast” “Baseball headlines” “Baseball schedule” “Baseball scores” “College basketball headlines” “College basketball schedule” “College basketball scores” “College football headlines” “College football schedule” “College football scores” “Fuel prices” “Golf headlines” “Golf leaderboard” 495 “TRAVEL LINK” “Golf schedule” “NBA scores” “MLS headlines” “MLS schedule” “MLS scores” “Motor sports” “NFL headlines” “NFL schedule” “NFL scores” “NHL headlines” “Motor
496 MyFord Touch® (If Equipped) Calendar If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month.
MyFord Touch® (If Equipped) 497 If a crash deploys an airbag (excludes knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
498 MyFord Touch® (If Equipped) Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: “SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.
MyFord Touch® (If Equipped) 499 Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone. Before running a report, review the Vehicle Health Report Privacy Notice.
500 MyFord Touch® (If Equipped) Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose.
MyFord Touch® (If Equipped) 501 Clock Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time. 1. Press theSettings icon > Clock. 2. Press + and − to adjust the time.
502 MyFord Touch® (If Equipped) Your system allows you to upload and view up to 32 photos. To access, press theSettings icon > Display > Edit Wallpaper, and then follow the system prompts to upload your photographs. Only the photograph(s), which meets the following conditions, display: • Compatible file formats are as follows: .jpg, .gif, .png, .bmp. • Each file must be 1.5 MB or less. • Recommended dimensions: 800 x 384.
MyFord Touch® (If Equipped) 503 Ambient Lighting (If Equipped) When activated, ambient lighting illuminates footwells and cupholders with a choice of colors. To access and make adjustments: 1. Press the Settings icon > Vehicle > Ambient Lighting. 2. Touch the desired color. 3. Use the scroll bar to increase or decrease the intensity. To turn the feature on or off, press the power button.
504 MyFord Touch® (If Equipped) System Press the Settings icon > Settings > System, then select from the following: System Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Adjust the volume of voice prompts from the Volume system. Touch Screen Button Select to have the system beep to confirm Beep choices made through the touchscreen.
MyFord Touch® (If Equipped) 505 Voice Control Press the Settings icon > Settings > Voice Control, then select from the following: Voice control Standard interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts. Confirmation Have the system ask you short questions if it Prompts has not clearly heard or understood your request. Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings.
506 MyFord Touch® (If Equipped) Media Player Press the Settings icon > Settings > Media Player, then select from the following: Autoplay Bluetooth Devices Gracenote Database Info Gracenote Mgmt Cover Art Priority Media player When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source.
MyFord Touch® (If Equipped) 507 Navigation Press the Settings icon > Settings > Navigation, then select from the following: Map Preferences Route Preferences Navigation Preferences Traffic Preferences Avoid Areas Navigation Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Have the system display the shortest route, fastest route or ecological route. Have the system avoid freeways.
508 MyFord Touch® (If Equipped) Phone Settings Press the Settings icon > Settings > Phone, then select from the following: Bluetooth Devices Bluetooth Do Not Disturb 911 Assist Phone Ringer Text Message Notification Internet Data Connection Manage Phonebook Roaming Warning Phone Connect, disconnect, add or delete a device, as well as save it as a favorite. Turn Bluetooth on and off. Have all calls go directly to your voice mail and not ring inside your vehicle.
MyFord Touch® (If Equipped) 509 Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games.
510 MyFord Touch® (If Equipped) Wireless & Internet Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.
MyFord Touch® (If Equipped) 511 Help Press the Settings icon > Help, then select from the following: Where Am I? System Information Software Licenses Driving Restrictions 911 Assist Voice Command List Help View your vehicle’s current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays. Touchscreen system serial number. Your vehicle identification number (VIN). Touchscreen system software version. Navigation system version.
512 MyFord Touch® (If Equipped) CLIMATE Press the lower right corner on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from the screen shown here. A L B K C J I H G F E D A. Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system. B. Passenger settings: • Touch DUAL to switch on the passenger temperature control.
MyFord Touch® (If Equipped) E. • • • • • 513 Recirculated air: Touch to turn the recirculated air on or off which: May reduce the amount of time needed to cool down the interior. May help reduce odors from reaching the interior. Engages automatically when MAX A/C is selected. May be engaged manually in any airflow mode except defrost. May turn off in all airflow modes except MAX A/C to reduce fog potential. F. MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for normal A/C operation.
514 MyFord Touch® (If Equipped) L. Driver settings: Depending on your vehicle and option package, you may have the following features: • Touch + or – to adjust the temperature. • If your vehicle is equipped with heated seats, touch the heated seat icon to control the heated seat. See the Seats chapter. • If your vehicle is equipped with cooled seats, touch the cooled seat icon to control the cooled seat. See the Seats chapter.
MyFord Touch® (If Equipped) 515 Additional climate control voice commands “Floor on” “Temperature <60–85> degrees” “Max A/C off” “Temperature decrease” “Max A/C on” “Temperature high” “My temp” “Temperature increase” “Off” “Temperature low” “On” “Windshield floor on” “Panel floor on” “Help” * If you have said “Temperature”, you can say any of the commands in the following “Temperature” chart. “TEMPERATURE” “High” “Low” “<15.5–29.
516 MyFord Touch® (If Equipped) Setting a Destination Press the green corner of your touchscreen, then Dest when it appears. Choose any of the following: Destination Selections My Home Street Address Favorites Intersection Previous Destinations City Center Point of Interest Map Emergency Edit Route Cancel Route Previous Starting Point Freeway Entrance/Exit Latitude/Longitude 1. Enter the necessary information into the highlighted text fields (in any order).
MyFord Touch® (If Equipped) 517 During route guidance, you can press the talking bubble icon that appears in the upper right navigation corner (green bar) if you want the system to repeat route guidance information. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects when the vehicle is moving. Point of Interest (POI) Categories Your system offers a variety of points of interest categories.
518 MyFord Touch® (If Equipped) cityseekr (If Available) Note: cityseekr point of interest information is limited to approximately 154 cities (132 in the United States, 13 in Canada and 9 in Mexico). cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions. When you have selected a point of interest, the location and information appear, such as address and phone number.
MyFord Touch® (If Equipped) 519 Attraction This icon appears when your selection exists in multiple categories within the system. When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons.
520 MyFord Touch® (If Equipped) Setting Your Navigation Preferences Select settings for the system to take into account when planning your route. Press the Settings icon > Settings > Navigation. When you select: Map Preferences Route Preferences Navigation Preferences You can: Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Set the automatic parking points of interest notification.
MyFord Touch® (If Equipped) When you select: Traffic Preferences Avoid Areas 521 You can: Choose how you want the system to handle traffic problems along your route. Automatic: Have the system reroute you to avoid traffic incidents that develop and impact the current route (no notification is provided). Manual: Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation.
522 MyFord Touch® (If Equipped) Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up, and 3D. Heading up (2D map) always shows the direction of forward travel to be upward on the screen. This view is available for map scales up to 2.5 miles (4 kilometers). The system remembers this setting for larger map scales, but shows the map in North up only.
MyFord Touch® (If Equipped) 523 Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursor is in a window on the top center part of the screen. Address book entry default icon(s) indicates the location on the map of an address book entry.
524 MyFord Touch® (If Equipped) Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: When you select: Set as Dest Set as Waypoint Save to Favorites POI Icons On/Off Cancel Route View/Edit Route You can: Select a scrolled location on the map as your destination. (You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then touch Set as Dest.) Set the current location as a waypoint.
MyFord Touch® (If Equipped) 525 Navigation Voice Commands When in navigation mode, press the voice button on the steering wheel control.
526 MyFord Touch® (If Equipped) “DESTINATION” “” “” “Favorites” “Home” “Intersection” “Nearest ” “Nearest POI” “Play nametags” “POI category” “Previous destination” “Street address” “Help” “NAVIGATION” “Destination”* “Zoom city” “Zoom country” “Zoom in minimum” “Zoom out maximum” “Zoom province” “Zoom state” “Zoom street” “Zoom to ” “Help” * If you have said, “Destination”, you may say any of the commands in the Destination chart.
Appendices 527 GENERAL INFORMATION SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international intellectual property laws and treaties.
528 Appendices DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS: • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
Appendices 529 • Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE’s ability to use WMDRM to play or copy protected content. This action does not affect unprotected content.
530 Appendices If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
Appendices 531 INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers. The SOFTWARE is licensed, not sold.
532 Appendices SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00). • THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.
Appendices 533 WARNING: Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations.
534 Appendices Distraction Hazard Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences. Stop the vehicle in a safe and legal manner before attempting these operations. Let Your Judgment Prevail Any navigation features are provided only as an aid.
Appendices 535 1. Safe and Lawful Use You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving.
536 Appendices 3.
Appendices 537 5.
538 Appendices 7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement.
Appendices 539 Agreement. As used in this Agreement, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” 9. Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users.
540 Appendices TERMS AND CONDITIONS License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes.
Appendices 541 Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.
542 Appendices Governing Law: The above terms and conditions shall be governed by the laws of the State of Illinois, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the personal jurisdiction of the State of Illinois for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder.
Appendices 543 Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the ⬙Powered by Gracenote™⬙ logo are trademarks of Gracenote. Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”).
544 Appendices Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.
Appendices 545 WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
546 Index 911 Assist™ ......................417, 496 A ABS (see Brakes) .....................217 Accessing and using your USB port ............................................474 Accessing call history/phone book during active call .............405 Accessing your calendar ..........496 Accessing your media menu features ......................................428 Accessing your phone menu features ......................................407 Accessory delay ........................
Index Booster seats ...............................22 Brakes ........................................217 anti-lock ...................................217 anti-lock brake system (ABS) warning light ...........................217 brake warning light ................217 fluid, checking and adding ....313 fluid, refill capacities ..............367 fluid, specifications .................367 lubricant specifications ..........367 parking ....................................218 shift interlock ....................
548 Index Display settings .........................501 Drivebelt ....................................366 Driving under special conditions ..................210, 212, 214 sand .........................................213 snow and ice ...........................215 through water .................214, 272 Dual automatic temperature control (DATC) .................150, 152 E Electronic message center .......114 Electronic stability control ......221 Emergencies, roadside jump-starting .......................
Index 549 HD Radio™ ...............................462 K Headlamps aiming ......................................319 bulb specifications ..................325 flash to pass ..............................95 high beam .................................95 replacing bulbs .......................321 Head restraints .........................159 Heated steering wheel ..............512 Heating ......................148, 150, 152 Help ............................................
550 Index Map updates ..............................524 Media Bluetooth menu options (adding, connecting, deleting, turning on/off) ..........................434 Message center .........................114 warning messages ...........118, 124 Mirrors ...............................101, 104 fold away .................................102 programmable memory ............65 side view mirrors (power) .....101 Moon roof ..................................105 Motorcraft® parts .............
Index Radio reception .........................133 Radio voice commands .............466 Rear heated seats .....................166 Rear view camera display ................................228, 503 Rear window defroster ....................148, 150, 152 Receiving a text message .............................409, 485 Recommendations for attaching safety restraints for children ........................................23 Refrigerator ...............................187 Relays ................................
552 Index Setting the clock ...............135, 501 Side air curtain ...........................56 Side-curtain airbags system .......56 SIRIUS® satellite radio ....135, 467 SIRIUS satellite radio voice commands .................................468 SIRIUS Travel Link ...................492 SIRIUS Travel Link voice commands .................................494 SOS Post Crash Alert .................49 Spare tire (see Changing the Tire) ...........................................
Index Trailer Brake Controller-Integrated ................265 Trailer sway control ..................262 Transaxle fluid, refill capacities ..............367 lubricant specifications ..........367 Transmission brake-shift interlock (BSI) ....209 fluid, checking and adding (automatic) .............................308 Turn signal ..................................98 U 553 Ventilating your vehicle ...........195 Voice commands in media mode ..........................................
2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)