SYNC 3 Supplement (if equipped) ® owner.ford.com ford.ca May 2015 First Printing Supplement SYNC 3 Litho in U.S.A.
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015 All rights reserved.
Table of Contents SYNC™ 3 General Information........................................3 Home Screen.....................................................17 Using Voice Recognition...............................18 Entertainment.................................................25 Climate...............................................................35 Phone.................................................................42 Navigation.........................................................
2 enUSA, First Printing
SYNC™ 3 Getting to Know Your System GENERAL INFORMATION The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth-enabled phone, the touchscreen provides easy interaction with audio, multimedia, climate control, navigation, and your phone's SYNC 3 compatible apps. WARNING Driving while distracted can result in loss of vehicle control, crash and injury.
SYNC™ 3 Item Menu Item Action and Description A Status Bar This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages. B Home This button is available on the main screens. Pressing it takes you to the home screen view. C Clock This shows the current time. You can set the clock manually or have it controlled by the vehicle's GPS location. See Settings (page 77).
SYNC™ 3 E205802 Callout A Item Driver Temperature Description This shows the temperature the driver selects through the climate control system. (If equipped) B Heated steering wheel (If equipped) C Passenger Temperature (If equipped) D Microphone Mute When you activate the heated steering wheel option on the touch screen, this icon displays. It only displays when there is not a physical button for the heated steering wheel.
SYNC™ 3 Callout Item Description E Mute This icon displays when the audio system is muted. F Download The SYNC 3 system has been updated, press this icon for more details. G Wi-Fi in Range This icon appears if a Wi-Fi network is connected or available. H Roaming This icon displays when your cell phone is roaming. I Text Message This icon displays when you receive a text message on your phone.
SYNC™ 3 Feature Bar Item Functions Allows you to see your vehicle's location on a virtual road map, get driving directions to your destination and find points of interest along your route. Navigation (If equipped) Connect and control SYNC 3 compatible apps running on your iphone or android device. Also, access built-in additional features such as SiriusXM Traffic and Travel Link (if equipped).
SYNC™ 3 E208626 8 enUSA, First Printing
SYNC™ 3 E208634 You can make the following adjustments using the information display SYNC 3 screen: Option Audio Information Information for current audio playing. Select source. Navigation View current road and speed limit (if information is available). View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on cluster level), and ability to cancel route. If you do not have an active navigation route programed, the compass is shown.
SYNC™ 3 Option Information Quick dial All calls Incoming calls Outgoing calls Missed calls If you are on a call, the call information is displayed on the information display. If you are receiving a call, you can accept it by selecting OK on the right-hand steering wheel controls. * Depending on your vehicle options, all of these choices may not display. Voice: Press to start a voice session. Press again to stop the voice prompt and immediately begin speaking. Press and hold to end a voice session.
SYNC™ 3 • • • • • • • • Power: Switch the media or climate features on and off. VOL: Control the volume of playing audio. Seek and Tune: Use as you normally would in media modes. Eject: Eject a CD from the entertainment system. SOURCE or MEDIA: Touch the word repeatedly to see all available media modes. SOUND: Touch the word to access the Sound menu where you can adjust sound settings and other audio settings. DISP: Switch the display on or off.
SYNC™ 3 Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel." Website www.syncmaroute.
SYNC™ 3 Safety Information • WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
SYNC™ 3 Restricted features Wi-Fi and Wireless Editing wireless settings. Editing the list of wireless networks. Text Messages Viewing received text messages. Navigation Using the keyboard to enter a destination. Demo navigation route. Adding or editing Navigation Favorites entries or Avoid Areas. Website Creating a SYNC Owner Account owner.lincoln.com www.syncmyride.ca www.syncmaroute.
SYNC™ 3 To install the update in your vehicle, remove anything that is plugged in the USB ports on the media hub and plug in the USB drive containing the update. When the USB drive is plugged in, the installation should begin immediately. After a successful installation, the update is available the next time the vehicle is started. You must also give the system permission to update automatically. Upon vehicle delivery, the System asks you if you would like to use the automatic update feature.
SYNC™ 3 may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
SYNC™ 3 HOME SCREEN E209015 Item Tile A Audio B Passenger Heated and Climate Controlled Seats C Phone Home screen display Shows the active media source. If your vehicle does not have navigation, this space contains the compass. * Displays the current setting of the passenger heated or climate controlled seats. This icon does not display if your vehicle has hard button controls for heated and climate controlled seats.
SYNC™ 3 Item * Tile D Driver Heated and Climate Controlled Seats E Navigation Home screen display * * Displays the current setting of the heated or climate controlled driver seat. This icon does not display if your vehicle has hard button controls for heated and climate controlled seats. If your vehicle is not equipped with navigation, this option displays under the audio information. This map displays your current location or current route in real time.
SYNC™ 3 Voice Command Action and Description Navigation List of Commands Next Page You can use this command to view the next page of options on any screen where multiple pages of choices are given. Previous Page You can use this command to view the previous page of options on any screen where multiple pages of choices are given. Help Gives you available commands you can use on the current screen. Audio Voice Commands Included here are some of the most popular commands for each SYNC 3 feature.
SYNC™ 3 Voice command Description Play Song ___ Play Audiobook ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selection. Your system must finish indexing before this option is available. For example you can say "Browse The Beatles" or "Browse folk". Browse ___ * This option may not be available in all markets or may require a subscription.
SYNC™ 3 Making Calls phone voice commands it can be the name of the contact you wish to call or the digits you want to dial. ___ is a dynamic listing, meaning that for Press the voice button and say a command similar to the following: Voice command Description Call ___ Allows you to call a specific contact from your phonebook such as "Call Jenny". Call ___ at ___ Allows you to call a specific contact from your phonebook at a specific location such as "Call Jenny at Home".
SYNC™ 3 Navigation Voice Commands commands to set a destination or find a point of interest. Setting a Destination ___ is a dynamic listing, meaning that for navigation voice commands it can be a POI category or an address. You can use any of the following You can find an address, a point of interest (POI), or search for points of interest by category: Voice command Description Find an Address Allows you to enter the address search functionality.
SYNC™ 3 Mobile App Voice Commands (If Equipped) The following voice commands are always available: Voice command Description Mobile Apps SYNC 3 will prompt you to say the name of an app to start it on SYNC 3. List Mobile Apps SYNC 3 will list all of the currently available Mobile Apps. Find New Apps SYNC 3 will search and connect to compatible app(s) running on your mobile device.
SYNC™ 3 Voice Settings Commands You can say the following commands to access the voice settings: Voice command Description Voice Settings Allows you to enter the voice settings functionality. Interaction Mode Standard Sets standard prompting with longer prompts. Interaction Mode Advanced Sets advanced prompting with shorter prompts. Phone Confirmation On Allows the system to confirm before making a phone call. Phone Confirmation Off The system does not confirm before placing a call.
SYNC™ 3 ENTERTAINMENT E205443 Message You can access these options using the touchscreen or voice commands. Message and description A Sources Sources B Direct Tune C Presets Press this button to select the source of media you want to listen to. Menu item AM FM SIRIUS * CD USB The name of the USB that is plugged in displays here.
SYNC™ 3 Menu item Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections. * This feature may not be available in all markets and requires an active subscription. Once you have entered the station's call numbers, you can select: AM/FM Radio Tuning a Station Menu item You can use the tune or seek controls on the radio bezel to select a station.
SYNC™ 3 For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. E142593 SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming.
SYNC™ 3 Menu item Replay Action and description Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. When you are in replay mode, you are not able to select a different preset until you return to live audio. Pressing this button returns you to the live broadcast. Live ALERT Save the current song, artist, or team as a favorite.
SYNC™ 3 Troubleshooting tips Message Acquiring Signal Cause Action Radio requires more than two seconds to produce audio for the selected channel. Satellite antenna fault There is an internal module or system failure present. SIRIUS system failure Invalid Channel No action required. This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.
SYNC™ 3 HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion.
SYNC™ 3 HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again.
SYNC™ 3 Potential station issues Issues Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Cause Action The previously stored multicast No action required. The station preset or direct tune is not is not available in your current available in your current recep- location. tion area. Text information does Data service issue by the radio Fill out the station issue form. not match currently broadcaster. * playing audio.
SYNC™ 3 Bluetooth Stereo or USB access media that you store on your Bluetooth device or USB device such as music, audio books or podcasts. Bluetooth Stereo and USB allow you to The following buttons are available for Bluetooth and USB: Button Function Repeat Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number one).
SYNC™ 3 Button Function Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device. Select this option to play audio from your USB device. USB Ports Apps The system supports the use of certain audio apps such as Pandora or iHeartRadio through a USB or bluetooth-enabled device.
SYNC™ 3 If your indexed media files contain no information embedded in these metadata tags, SYNC 3 may classify the empty metadata tags as unknown. CLIMATE Touch the climate button on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from one of the screens shown below. Your screen may not contain all of the features shown. SYNC 3 is capable of indexing up to 50,000 songs per USB device, for up to 10 devices.
SYNC™ 3 C Dual: This button lights up when the passenger controls are active. To switch the dual zone operation off and link the passenger temperature to the driver temperature, touch the DUAL button to switch it off. D Passenger temperature: Touch up or down to adjust the temperature. E Fan speed: Touch up or down to increase or decrease the volume of air circulated in your vehicle. F Rear: A pop up appears on the screen to display the rear control options.
SYNC™ 3 MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, the fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost. Panel: Distributes air through the instrument panel vents.
SYNC™ 3 MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, the fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost. Defrost: Touch to clear the windshield of fog and thin ice. Touch again to return to the previous airflow selection.
SYNC™ 3 K Manual airflow distribution controls: Select these controls individually or together to direct the air flow to the desired area. Panel: Distributes air through the instrument panel vents. Floor: Distributes air through the demister vents, floor vents and rear seat floor vents. L A/C: A pop-up appears on the screen to display the air conditioning options. MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for normal A/C operation.
SYNC™ 3 E208805 A Driver temperature: Touch up or down to adjust the temperature. B Heated steering wheel: Touch the heated steering wheel icon to switch the heated steering wheel on and off (if equipped). C Defrost: A pop up appears on the screen to display the defrost options. MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, the fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position.
SYNC™ 3 D AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. E Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from entering the vehicle.
SYNC™ 3 L A/C: A pop-up appears on the screen to display the air conditioning options. MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for normal A/C operation. MAX A/C distributes air through instrument panel vents and may help reduce odors from entering your vehicle. MAX A/C is more economical and efficient than normal A/C mode. A/C: Touch to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency.
SYNC™ 3 To begin paring, make sure you activate Bluetooth on your device. To add a phone, select one of two methods: Menu Item Add Phone Action and Description Follow the on-screen instructions. You hear a prompt telling you to search for SYNC on your device. Select SYNC on your device. Confirm that the six-digit PIN appearing on your phone matches the six-digit PIN that displays on the SYNC 3 screen. Once you have confirmed the PIN, the display indicates when the pairing is successful.
SYNC™ 3 Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone’s compatibility, see your phone’s user manual or visit: Websites owner.lincoln.com www.syncmyride.ca www.syncmaroute.ca Phone Menu Websites owner.ford.com This menu becomes available after pairing a phone. E205447 Item A Menu Item Recent Call List Action and Description Displays your recent calls.
SYNC™ 3 Item Menu Item Action and Description You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose: All B Contacts Incoming Outgoing Missed All of your contacts from your phone display in alphabetical order. A-Z Jump Selecting this button allows you to choose a specific letter to view. C Phone Settings Displays the name of your phone and takes you to the phone settings options.
SYNC™ 3 To accept the call, select: To call a number in your contacts, select: Menu Item Contacts Menu Item Action and Description Accept You can then select the name of the contact you want to call. Any numbers stored for that contact display along with any stored contact photos. You can then select the number that you want to call. The system begins the call. Note: You can also accept the call by pressing the phone button on the steering wheel.
SYNC™ 3 Item Item End Call Privacy Immediately end a phone call. You can also press the button on the steering wheel. Transfer the call to the cell phone or back to SYNC 3. Text Messaging Keypad Press this to access the phone keypad. Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Mute You can switch the microphone off so the caller does not hear you.
SYNC™ 3 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourism value. E207751 3D city models are complete 3D models of entire city areas including navigable roads, parks, rivers and rendered buildings. 3D landmarks and city models appear in 3D map mode only. Coverage of these varies and improves with updated map releases. Re-center the map by pressing this icon whenever you scroll the map away from your vehicle’s current location.
SYNC™ 3 Destination Mode To set a destination, press: Menu Item Description Destination Enter a navigation destination in any of the following formats: Search Street Address (number, street, city, state) For example "12 Mainstreet Dearborn MI" Partial Address (number, street) if searching in current state (number, street and zip code (or postal code in Canada)) if searching out of state You can enter unique addresses that contain door number prefixes with or without the prefix.
SYNC™ 3 Menu Item Home Description Select to navigate to your set Home destination. The time it takes to travel from your current location to Home displays. To set your Home, press: Home A prompt appears asking if you would like to create a favorite for home. Select: Yes Enter a location into the search bar and press: Save Work Select to navigate to your set Work destination. The time it takes to travel from your current location to Work displays.
SYNC™ 3 Menu Item Description Inside of these categories you can search by: Nearby Along Route Near Destination In a City Once you have chosen your destination, press: Menu Item Action and Description Save This saves the destination to your favorites. Start This shows you a map of your entire route. You can then choose your route from three different options. Fastest Uses the fastest moving roads possible. Shortest Uses the shortest distance possible.
SYNC™ 3 Menu Item Action and Description If you have "Always Use Preferred Route" disabled, you can have the system demo your route. Press and hold the start route button to preview your route. Sync may not always announce vehicle arrival at the exact point of your destination and you may have to cancel a route manually. During active navigation, touch the bottom of the screen to view the menu and other buttons. Navigation Menu In map mode and during active navigation you can access the navigation menu.
SYNC™ 3 Button Navigation Settings Press this button to adjust your preferences. See Settings (page 77). Where Am I? Provides your current location city, longitude and latitude and the nearest road. The following are only available on the menu during an active navigation route: Cancel Route The system asks for confirmation and then returns you to the map mode screen. Mute Guidance Selecting this option switches off the audio navigation guidance. Press the button again to un-mute guidance.
SYNC™ 3 Menu Item Add Waypoint The waypoint list then appears and you are able to re-order all of your waypoints by selecting the menu icon on the right hand side of the location. You can select up to five waypoints. You can also have the system set the order Optimize Order for you by pressing: To return to your route, press: Go For restaurants, cityseekr can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address.
SYNC™ 3 SiriusXM Traffic and Travel Link Navigation Map Updates SiriusXM Traffic and Travel Link is available on vehicles equipped with navigation and only in select markets. You must activate and subscribe to receive SiriusXM Traffic and Travel Link information. It helps you locate the best gas prices, find movie listings, get current traffic alerts, view the weather map, get accurate ski conditions and see current sports scores. See Apps (page 75).
SYNC™ 3 ELECTRIC VEHICLE INFORMATION E211289 If your vehicle is a Hybrid Electric Vehicle or a Plug-In Hybrid Electric vehicle, it has unique electric vehicle information that is available through the Apps section of the touch screen.
SYNC™ 3 E210727 Callout Note: You can set up and edit these profiles using the MyFord Mobile internet application. For more information on MyFord Mobile and to set up your MyFord Mobile account, visit: Item A Power Flow B Charge Settings Website Charge Settings (Ford Energi Vehicles Only) www.myfordmobile.com This screen allows you to set up the charging convenience features.
SYNC™ 3 To improve the charging experience, your vehicle has the following convenience features: Feature Description Value Charge Your vehicle schedules its charging time for when the utility rates are lowest. Contact your utility company to see what rates are available. Charge Now Your vehicle starts charging immediately after you connect the charging plug. Cabin Conditioning Get the most miles out of every charge by conditioning your plugged in vehicle.
SYNC™ 3 E210843 A My GO Time summary displays the next GO Time and cabin temperature setting. B Charging status and actual times displays charging status with the charging start time, end time, and duration. C Charge profile and mode displays the charging profile and charging mode for the vehicle's present location.
SYNC™ 3 My GO Time Summary E210844 Item Menu Item Action and Description A My Go Time This area of the screen shows your scheduled Go Time and your cabin conditioning information. B Next GO Time This is the time and date of your next set drive time. Your vehicle automatically schedules charging and cabin conditioning to finish by this time. C Temperature This is the chosen cabin conditioning setting for this GO Time.
SYNC™ 3 Conflict Notification highlighting areas of the screen in colored text. The system alerts you to any conflicts by If your battery cannot have a full charge by the scheduled drive time, the system highlights your next GO Time and Charge Complete time and the following message appears: Menu Item Action and Description Charge at GO This is normal; the vehicle is informing you of the conflicting situation.
SYNC™ 3 Charging Status and Actual Times E210845 Item A Menu Item Charge Status Action and Description This is the status of the charging system, which includes the charging plug, high-voltage battery and charger. Next Charge This means the vehicle is unplugged. Charge Start and Complete information is for the present vehicle location. Waiting to charge This means you plugged the vehicle in and it is ready to charge.
SYNC™ 3 Item B Menu Item Complete Action and Description Charged This informs you that the high-voltage battery is fully charged and not currently scheduled for further charging. Fault This alerts you that a fault is present and is preventing the high-voltage battery from charging. Check the charge plug connection, charge cord, and charging station. This is the estimated time of charge completion.
SYNC™ 3 Item C Menu Item Start Action and Description This is the scheduled start time of charging. At Plug In When the vehicle is in Charge Now mode, and unplugged, the message At Plug In appears, indicating the vehicle immediately starts charging once you plug it in. Once you plug it in, the system shows the actual charge start time. Scheduled Charge Start Time When the vehicle is in Value Charge mode, the system displays the scheduled charge start time (for example, 8:00 PM).
SYNC™ 3 Item A Menu Item Action and Description Value Charge This is the name of the presently detected Value Charge Profile. Profile The system detects a customer defined value charge profile when the vehicle is within approximately 300 ft (91.4 m) of the GPS location registered for the profile. If the vehicle is close to more than one charge profile location, it chooses the closest.
SYNC™ 3 Estimated Charge Time Limits E210847 Item Menu Item Action and Description A Battery This shows you the battery's current charge displayed as a percentage. A reading of 100% means the battery has a full charge. A reading of 0% indicates the battery has no plug-in energy left. B To Fully Charge 240V / High Power is the estimated minimum charging time from the present high-voltage battery level to full charge (100%).
SYNC™ 3 Item Menu Item Action and Description Note: Charging may take longer when the AC line voltage is low and may indicate your electrical source is not meeting certain requirements. Note: These charging times are only estimates. It is normal for your actual charge duration to be longer. GO Time Schedule You can access the GO Time Schedule by selecting the edit option under MY GO Time on the Charge Setting screen. Menu Item Action and Description On This turns on the GO Time schedule.
SYNC™ 3 Menu Item Action and Description Time (+ and -) These change the hours and minutes of your GO Time. The minutes change in increments of five. You can also switch the settings for AM and PM by touching those buttons. Cabin Conditioning (+ and -) These switch the setting for your selected cabin conditioning temperature for this GO Time event. You can select from four settings: 65°F (18.5°C) 72°F (22°C) 85°F (29.
SYNC™ 3 Menu Item Default Customer Defined Value Charge Profiles Action and Description This displays the charging mode and off-peak times for your Default Value Charge profile. The system displays off-peak times for weekdays; the remaining hours of the day are considered peak time. The system displays similar off-peak times for weekend days. Charge Now If you want your vehicle to immediately charge when you plug it in at this profile location.
SYNC™ 3 Menu Item Action and Description 240V and 120V These buttons represent the voltage service that the default profile is using. The system uses this selection to calculate estimated charge times. Clear Touching this button erases the Default Value Charge preferences. Save Touching this button stores your Default Value Charge preferences.
SYNC™ 3 Callout Item Description A Motor-to-Wheel Flow Shows the direction of power flow between the wheels and the electric motor. B Electric Motor Represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates. C Battery-to-Motor Flow D Plug (Engeri Only) E Other 2 F Climate 2,3 Shows the direction of power flow between the high-voltage battery and the electric motor.
SYNC™ 3 Callout Item Description G High Voltage Battery Power Represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking or engine charging. The higher the power going into the high-voltage battery, the larger the circle around this node. H Fuel Represents the fuel tank in the vehicle.
SYNC™ 3 1 2 The battery-to-motor flow includes battery power the vehicle is using for acceleration. It does not include energy the vehicle is using for accessories (such as air conditioning, headlights and radio). This screen displays accessories and climate usage separately. Accessories indicates electrical power demands from your vehicle’s accessory systems. Accessories use power but do not contribute to making the vehicle move.
SYNC™ 3 Engine On due to (Energi Only) Normal Operation The engine is on to optimize vehicle operation. The vehicle returns to electric mode when possible. Engine Braking Active The engine is on to provide increased powertrain braking. This can occur when you turn on the grade assist feature, when speed control is on or when driving with your foot off the accelerator pedal. Turning off grade assist or speed control may allow the vehicle to return to electric mode.
SYNC™ 3 Note: iPhone users need to connect the phone to the USB port. Status Privacy Notice for GPS Mapping with MyFord and MyLincoln Mobile Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit: MyFord or MyLincoln Mobile allows for GPS mapping when a vehicle is registered to a MyFord or MyLincoln Mobile account. To remove the vehicle from the account, thereby removing GPS mapping ability, a Master Reset can be performed in the vehicle.
SYNC™ 3 App Permissions Menu Item Action and Description Find New Apps SYNC 3 will search and connect to compatible app(s) running on your mobile device. The system organizes the App permissions into groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. While in the settings menu, you can also see the data included in each group.
SYNC™ 3 Note: In order to use SiriusXM Traffic and Travel Link, your vehicle must have navigation. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the SiriusXM Traffic and Travel Link services or its use in vehicles. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information.
SYNC™ 3 Sound Settings Reset All Returns Treble, Midrange, and Bass sound settings to factory levels. Treble Midrange Bass Balance / Fade Speed Adaptive Volume Occupancy Mode Sound Settings Stereo Surround Your vehicle might not have all of these features. Media Player This button is available when a media device such as a Bluetooth Stereo or USB device is the active audio source. Pressing the button allows you to access the following options for active devices only.
SYNC™ 3 Menu Item Action and Description Gracenote® The Gracenote Database supplied cover art is used for your music files. This overrides any cover art from your device. Gracenote® Data- This allows you to view the version level of the Gracenote Database. base Info Device Information This allows you to view the manufacturer and model number of your media device. You can adjust the following features: Clock To adjust the time, select the up and down arrows on either side of the screen.
SYNC™ 3 Pairing a Device Add a Bluetooth Make sure that Bluetooth is set to On and that your cell phone is in Device the correct mode. See your cell phone’s manual if necessary. Website There are two ways to pair a Bluetooth enabled device. www.syncmaroute.ca Have the system find your device Have your device find the system Make sure your device is discoverable. In the Bluetooth menu of your device, select SYNC. Select your device when it appears on the system screen.
SYNC™ 3 Menu Item Action and Description View Devices You can then select: Add a Bluetooth Device You can add a Bluetooth-enabled device by following the steps in the previous table. You can select a phone by touching the name of the phone on the screen. You then have the following options: Connect Disconnect Depending on the status of the device, you can select either of these options to interact with the selected device. Device Information Allows you to see phone and device information.
SYNC™ 3 Menu Item Action and Description Set Phone Ringtone You can then select: No Ringtone No sound plays when a call comes to your phone. Use Phone Ring- The currently selected ringtone on your phone plays when you receive tone a call. This option may not be available for all phones. If this option is available, it is the default setting. You can also select one of the three available ringers.
SYNC™ 3 Menu Item Action and Description Set Emergency Contacts You can select up to two numbers from your mobile device's phonebook as emergency contacts for quick access at the end of the 911 Assist call process. Radio This button is available if a Radio source such as AM or FM is the active media source. Pressing the button allows you to access the following features: Menu Item FM HD Radio Action and Description Activation of this feature allows you to listen to HD radio broadcasts.
SYNC™ 3 Map Preferences Menu Item Action and Description Map Preferences Then select any of the following: 3D City Model When this option is active, the system shows 3D renderings of buildings. Breadcrumbs When enabled, your vehicle’s previously traveled route displays with white dots. POI Icons Enable this feature to display up to 3 POI icons on the navigation map.
SYNC™ 3 Menu Item Second Level Messages, Actions and Descriptions Eco Time Penalty Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Avoid Traffic Problems You can select the following to have the system: Avoid Freeways Avoid Toll Roads Avoid Ferries/Car Trains Navigation Preferences Menu Item Action and Description Navigation Preferences Guidance Prompts You can adjust how the system provides prompts.
SYNC™ 3 Menu Item Action and Description Off Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3. You can view the status of mobile app permissions in the settings menu. Once Mobile Apps is enabled, you have the following options: Update Mobile Apps This provides information on the current state of available app updates.
SYNC™ 3 Menu Item Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. Touch Screen Beep Select to have the system beep to confirm choices made through the touchscreen. Automatic System Updates When activated, the system automatically updates when a Wi-Fi network or mobile connection is available.
SYNC™ 3 Menu Item Wi-Fi Available Notifications Action and Description Connect A security code may be required. Wireless Network Details More information about the network displays such as the signal strength and security type. The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already connected. Vehicle Ambient Lighting (If Equipped) Note: You vehicle may not have all of these features. Tap a color once to active ambient lighting.
SYNC™ 3 Display To make adjustments using the touchscreen, select: Menu Item Action and Description Brightness Make the screen display brighter or dimmer. Mode You can select: Auto The screen automatically switches between day and night modes based on the outside light level. Day The screen displays with a light background to enhance daytime viewing. Night The screen displays with a darker background to make nighttime viewing easier. Off The screen goes black and does not display anything.
SYNC™ 3 When you select valet mode a pop up appears informing you that a four digit code must be entered to enable and disable valet mode. You can use any PIN you chose but you must use the same PIN to disable valet mode. The system asks you to input the code. To unlock the system, enter the same pin number. The system reconnects to your phone and all of your options are available again. Note: If the system is locked and you cannot remember the PIN, please contact the Customer Relationship Center.
SYNC™ 3 Cell phone issues Issue Possible cause Possible solution You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. The system says "Phonebook downloaded" but my Limitations on your cell SYNC 3 phone- phone's capability. book is empty or is missing contacts. This is a cell phonedependent feature. Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual.
SYNC™ 3 Cell phone issues Issue Possible cause Possible solution Your iPhone is now set up to forward incoming text messages to SYNC 3. Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application. Replying to text messages using SYNC 3 is not supported by iPhone. Text messages from WhatsApp and Facebook Messenger are not supported. This is a cell phonedependent feature.
SYNC™ 3 USB and Bluetooth Stereo issues Issue Possible cause Possible solution SYNC 3 does not recognize Make sure you are not leaving the device in my device when This is a device limitation. your vehicle during very hot or cold I start my temperatures. vehicle. This is a deviceBluetooth audio dependent feature. does not The device is not stream. connected. Make sure you connect the device to SYNC 3 and that you have started the media player on your device.
SYNC™ 3 Wi-Fi Issues Issue Possible cause Possible solution Failed connection. Password error. Verify password. Disconnecting after successful connection. Weak signal probably due to distance from the hotspot, obstruction or high interference. Position the vehicle close to the hotspot with the front of the vehicle facing the hotspot direction and remove obstacles if possible. Other Wi-Fi, Bluetooth, microwave and cordless phones may cause interference.
SYNC™ 3 Wi-Fi Issues Issue Possible cause SYNC 3 is not seen when SYNC 3 does not provide a searching for Wi-Fi networks hotspot. from your phone or other devices. Possible solution SYNC 3 currently does not provide a hotspot Software download takes too long. Poor signal strength, too far from the hotspot, hotspot is supporting multiple connections, slow Internet connection or other problems.
SYNC™ 3 AppLink issues Issue Possible cause(s) Possible solution(s) to SYNC 3 in order to find AppLink-capable apps on your device. iPhone users must also connect to a USB port with an Apple USB cable. Make sure you have downloaded and installed the latest version of the app from your phone's app store. Make sure the app is running AppLink-enabled apps are on your phone. Some apps My phone is connected, but not installed and running on require you to register or I still cannot find any apps.
SYNC™ 3 AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it. Tap the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC 3's Mobile App's Menu. My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps.
SYNC™ 3 AppLink issues Issue Possible cause(s) Possible solution(s) Unplug the USB cable from the phone, wait a moment, and plug the USB cable My iPhone is connected, my back in to the phone. After a app is running, I restarted You may need to reset the few seconds, the app should the app but I still cannot find USB connection to SYNC 3. appear in SYNC 3's Mobile it on SYNC 3. Apps Menu. If not, "Force Close" the application and restart it.
SYNC™ 3 Voice command issues Issue Possible cause Possible solution You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section. Say the song or artist name exactly as it is displayed on your device. For example, say "Play Artist Prince" or "Play song Purple Rain". You may not be saying SYNC 3 does the name exactly as it not understand appears on your device. the name of a song or artist.
SYNC™ 3 Voice command issues Issue The SYNC 3 voice control system is having trouble recognizing foreign tracks, artists, albums, genres and playlist names from my media player or USB flash drive. Possible cause Possible solution You may be saying the foreign names using the currently selected language for SYNC 3. SYNC 3 applies the phonetic pronunciation rules of the selected language to the names stored on your media player or USB flash drive.
SYNC™ 3 General Issue The language selected for the instrument cluster and information and entertainment display does not match the SYNC 3 language (phone, USB, Bluetooth audio, voice control and voice prompts). Possible cause Possible solution SYNC 3 only supports four languages in a single module for text display, voice control and voice prompts. The country where you bought your vehicle dictates the four languages based on the most popular SYNC 3 does not support languages spoken.
SYNC™ 3 Ford Support www.syncmaroute.ca Lincoln Support Customer Relation- United States: 1-800-521-4140 ship Center Canada: 1-800-387-9333 Mexico: 01-800-719-8466 Website owner.lincoln.com www.syncmyride.ca www.syncmaroute.
Index A P Apps.....................................................................75 Phone..................................................................42 .....................................................................................75 SiriusXM Traffic and Travel Link......................76 During a Phone Call............................................46 Making Calls...........................................................45 Pairing Your Cell Phone for the First Time...................
