User Manual

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4. HOW DO I TURN MY FAQ
™
DEVICE OFF?
To turn your FAQ
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device off, press and hold the universal button for 3 seconds. Please note that after being on for
10 minutes, the device will turn off automatically to save battery.
5. HOW DO I START MY FIRST TREATMENT?
First, clean and dry your face and neck carefully so there is no remaining residue of any kind. Next, apply a thin layer
of FAQ
™
P1 Manuka Honey Primer to your skin, distributing it evenly across all the areas you wish to treat. Then turn
your device on by pressing the universal button for 3 seconds, and lightly press the base of the device to your face,
so that all five metal plates are in contact with your skin at all times. Slowly glide the device in tight circular motions
from the centerline of your face toward your hairline, across your cheeks, over your forehead, and around the mouth
area and eye contour; and glide in straight lines along your jawline and neck. Repeat the motion on each area of your
face for at least 4 repetitions. Watch the professional training video in the app for more detailed instructions, and to
unlock ‘Pro’ mode on your device.
THE FAQ
™
DEVICE
6. HOW OFTEN CAN I USE MY FAQ
™
DEVICE?
If you choose to keep your FAQ
™
100 Range device set on ‘Basic’ mode, we recommend using the device 2-3 times
per week for the first 8 weeks, and then 2-4 times per month as needed to maintain your facial rejuvenation results.
However, if your device is set on ‘Pro’ mode, we do not recommend using the device more than once a week for the
first 8 weeks. To maintain your clinical rejuvenation results after that, use 1-2 times per month as needed. (Learn
more about ‘Basic’ vs. ‘Pro’ mode in the section below titled ‘THE APP’).
7. HOW LONG SHOULD EACH TREATMENT LAST?
Ultimately it depends on which areas / how many areas you are treating. We do not recommend treating any
individual area of your face / neck for longer than 1 minute. In total, it should not take more than 10 minutes to treat
your entire face and neck.
8. WHAT IS EMS-PRO & IS IT SAFE?
Yes, FAQ
™
’s EMS-Pro (professional electrical muscle stimulation) is a painless, non-invasive toning technology that
mirrors your body’s own electrical currents on a cellular level, and is safe solely when used with the required primer
(FAQ
™
P1) for optimal conductivity. FAQ
™
100 Range devices must NEVER be activated near water or wet surfaces
of any kind, and must be completely dry before starting your treatment. These devices must never be used on the
thyroid area, the eyeball, or the areas directly above or below the eye within the orbital bone.
9. WHAT IS POWER-RF & IS IT SAFE?
Yes, FAQ
™
’s Power-RF (powerful radiofrequency) is a painless, non-invasive tightening technology that heats your
skin to accelerate collagen and elastin production, and is safe solely when used with the required primer (FAQ
™
P1)
for optimal protection. FAQ
™
100 Range devices must NEVER be activated near water or wet surfaces of any kind,
and must be completely dry before starting your treatment. These devices must never be used on the thyroid area,
the eyeball, or the areas directly above or below the eye within the orbital bone. When using Power-RF on your FAQ
™
device, you must never stop moving the device on your skin.
11. CAN I ADJUST THE INTENSITY LEVEL OF EMS-PRO / POWER-RF?
Yes, you can manually adjust the EMS-Pro / Power-RF intensity level via your device by pressing the plus / minus
buttons according to your preference. Please note that when you receive your device it will be set in ‘Basic’ mode -
meaning you will only be able to access the lowest 5 intensity levels of EMS-Pro and Power-RF. In order to unlock
‘Pro’ mode and access the higher clinical-level intensities of your device, you will first need to go through the
professional training via the app.
12. CAN I SET ADJUST THE T-SONIC
™
PULSATIONS FEATURE?
Yes, you can set your preferences for T-Sonic
™
pulsations via the app, under ‘Settings’.
13. WHY ARE FAQ
™
DEVICES SO EXPENSIVE?
FAQ
™
devices are a one time investment for a lifetime of beauty. You may spend a little more on our devices, but you
get a much higher-quality in return. Our products are designed to form the foundation of your skin health - which
will keep you looking young and feeling confident. We don’t require any replacement parts, ever. You invest one
time for all the same professional treatments that you would otherwise have to spend a lot of money on at a spa /
clinic. And most importantly, FAQ
™
devices are made to last a lifetime.