Warranty Guide

INFINITY COMPOSITE DECKING WARRANTY
Fortress Deck
1720 N 1st St
Garland, TX 75040
1-844-909-4999
[e-mail]
www.FortressDeck.com
2/5 060116
1. Within one (1) week of exposure of the food or beverage to the surface of the Product or, in the case of
mold and mildew, within one (1) week of the first appearance of the mold and mildew, Purchaser attempts
to clean the affected area using the cleaning procedures outlined in the Fortress Deck Cleaning and Care
Guide (available at www.fortressdeck.com/resources);
2. If the stain is still unreasonably visible after completing the cleaning procedures outlined in the Fortress
Deck Cleaning and Care Guide, the Purchaser must have the affected area cleaned by a professional deck
cleaner at the Purchaser’s expense within one (1) week of exposure of the food or beverage to the surface
of the Product or, in the case of mold and mildew, within one (1) week of first appearance of the mold and
mildew; and
3. If, after completing the immediately preceding two (2) steps, the stain still remains unreasonably visible, the
Purchaser must notify Fortress Deck within thirty (30) days after the professional cleaning was completed.
Fortress Deck does not warrant that the Product is stain-proof, and does not provide warranty coverage from spilled or
otherwise applied food or beverage substances, or from mold and mildew, which is not promptly and properly cleaned
as outlined above and in accordance with the Fortress Deck Cleaning and Care Guide (available at www.fortressdeck.
com/cleaningandcare). Additionally, because mold and mildew can settle and grow on any outdoor surface, including
this Product, You should periodically clean and remove dirt and pollen from the Product that can feed mold and mildew.
All warranties and coverage provided under this Limited Warranty are subject to all exclusions, limitations, and restrictions
set forth herein.
3. Transferability:
This Limited Warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original
purchase by the Purchaser, to a subsequent buyer of the property upon which the Product was originally installed.
4. EXCLUSIONS FROM WARRANTY COVERAGE:
Fortress Deck does not warrant against and is not responsible for, and no express or implied warranty, shall be deemed to
cover, any Product failure, Product malfunction, damage or condition attributable to:
(1) improper installation of the Product and/or failure to abide by the installation guidelines for the Product;
(2) use of the Product beyond normal use and service conditions, or in an application not recommended by the
Product guidelines or installation instructions and/or local building codes;
(3) movement, distortion, collapse or settling of the ground or the supporting structure on which the Product is installed;
(4) any an event of force majeure, including any act of God (such as flooding, hurricane, earthquake, wind, hail,
tornado, lightening, etc.);
(5) any environmental condition, including, but not limited to, air pollution, and mold and mildew (except as expressly
provided otherwise in this Limited Warranty for stain resistance);
(6) any staining or discoloration from foreign substances, including, but not limited to, food, beverages, dirt, grease,
oil, paint, coating materials, chemical substances, and cleaners not approved for use in the Fortress Deck Cleaning
and Care Guide (except as expressly provided otherwise in this Limited Warranty for stain resistance);
(7) any staining or damage to the Product caused by abrasive compounds of acidic or basic pH, paints or stains,