User Manual Indoor FHD IP Camera Model: C2M V1.
Table of Contents Security Warning ........................................................................................................................................ 1 1 Overview .................................................................................................................................................. 1 1.1 Key Features ................................................................................................................................. 1 1.2 Read Before Use..........
Security Warning 1. Please change the password of your camera regularly, using a combination of numbers, letters and special characters. 2. We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. 1 Overview FOSCAM Indoor FHD IP Camera is an integrated wireless IP Camera with a color CMOS sensor which enable to view in Full High Definition resolution.
Support image snapshot Support dual-stream Support Mirco SD Card storage up to 128GB Support IR-Cut auto switch Support two-way audio Support ONVIF protocols Multi-level users management with password protection Motion detection alert via email or upload image to FTP Provide free Android and iPhone APP for viewing live video provide free Central Management Software to manage and monitor multiple cameras Support record schedule Supports voice prompt Supports dual-band WI-FI Build-i
1.4 Physical Description Front panel Rear panel Front panel: LENS: Fixed focus lens. . Microphone: Built-in microphone. Micro SD Card slot: Supports up to 128GB SD card for storing the video. Magnetic Bracket: Adsorbing on a ferromagnetic object using a magnet on the base Rear panel: Power Light: If the power supply works fine, the light will be on.
1.5 Hardware Installation Step 1: Rotate the base of the camera until points a and b are aligned, this allows for the mounting plate be removed. Step2: Install the mounting plate on a wall or ceiling with supplied fixing screws. Step3: Align points a and b to insert the camera base to the mounting plate. Rotate so that points a and b no longer aligned, this attaches the camera securely to the base. 1.6 Micro-SD Card This camera supports Micro SD Card.
2 Access the IP Camera 2.1 Wired Connection via Foscam App Download and open the Foscam App from the App Store or Google Play Store. Once open, please register for a Foscam account, or sign in if you have one already. 1. Connect the camera to your Internet router using an Ethernet cable. 2. Connect the power adapter to the camera, and wait for a few moments until the camera alerts you that the “Wired connection succeeded.” 3.
2.2 Wired Connection via PC 1. Connect the camera to the LAN network (Router or Switch) via network cable. 2. Connect the power adapter to the camera. 3. Visit Foscam official website http://www.foscam.com , select “foscam.com/tools”, then you can find the “Equipment Search Tool”, download the tool to your computer, the icon shows as below: The camera supports HTTP and HTTPS protocols, you can access the camera in two ways. (1) http:// LAN IP + HTTP Port NO. The default HTTP port NO. is 88.
NOTE： When logging in for the first time, you will need to download and install the add-on. 2.3 Wireless Connection There are some ways of wireless connection: EZLink connection and WPS connection. EZLink connection: Use the mobile phones or other mobile devices to download APP, then connect the camera and the wireless router by the APP. The procedure of the EZLink connection, please refer to the Quick Setup Guide.
WPS Button (1) Press and hold the WPS button for three seconds. The Network light of the camera begins to twinkle at high frequency. (every 0.4 seconds) (2) Press and hold the WPS button for three seconds on your wireless router within 60 seconds. Then the camera will automatically create a secure wireless connection to your router in about 60 seconds. (3) The Equipment Search Tool will search the camera’s LAN IP. Make sure the PC and the camera share the same subnet.
2.5 Using the VLC player The camera supports RTSP streaming, here you can view the camera by VLC player. RTSP URL rtsp:// [user name][:password]@IP:Port number/videostream The part in the square brackets can be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Port NO. : If there is the RTSP port number on the Port page, you must only use RTSP port number. otherwise, you must only use http port number.
Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview.
If you cannot play the video in the VLC player, please check the port mapping. NOTE: If you modify the camera’s username or password, you had better reboot the camera to apply the new username and password in authentication in the VLC. 2.6 IP camera connection to the server Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF. 2.7 Works with Alexa 2.7.
2.7.2 How to confirm if your Foscam camera supports working with Alexa or not? 1. The currently supported required firmware should be 2.x.2.10 or higher; 2. The Foscam app version should be 2.2.9 or higher. 2.7.3 How to confirm the host name of Alexa account? 1. Please login the Alexa app and go to “Settings”. 2. Please choose “About”. 3. Then you will see the host name of your Alexa account. 2.7.4 How to set up Foscam cameras working with Amazon's Alexa? 1.
Note：How to confirm the host name of Alexa account? 3. Please choose the correct region according to your Alexa account’s host name. If you are not sure what host name of your Alexa account is, please refer to here. 4. Please open the Alexa app to search for Foscam skill, enable to use it and link your Foscam account to the Alexa app.
5. Then you can choose the option “DISCOVER DEVICES” to add Foscam camera to the Alexa app or speak “Alexa, discover devices” to the Echo show directly. 6. After camera is added to the Alexa app, you can speak directly to the Echo show to get the camera’s live stream shown up by voice command. The voice commands: Once your Foscam camera is connected to your Echo show, you can use the following voice commands to get and stop the camera’s live stream.
Spanish. 2.7.5 How to add Foscam cameras to Alexa app manually? 1. Please make sure you have enabled the “Work With Alexa” and set a name for your camera on Foscam app. 2. Please login the Alexa app and choose “Devices” and tap on “+” symbol. 3. Please choose “Add Device”. 4. Please choose “Camera”. If there is no camera option, please choose “Other”.
5. Please choose “DISCOVER DEVICES” to search for Foscam cameras. Then your camera will be added to the Alexa app.
3 Surveillance Software GUI Please refer to the section 2.2 if you install the camera for the first time. You can start to learn about software operation in the computer 3.1 login Window Section1 Enter the Username and password The default administrator username is “admin” with no password, please change the password the first time you use and prevent unauthorized users login the camera. Section2 Stream The camera supports two stream modes: Main stream and sub stream.
3.2 Setup Wizard You will go to “Setup Wizard”automatically after your first-login, where you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. 3.3 Surveillance Window 1 2 5 3 4 6 Section 1 FOSCAM Logo/ Live Video / Settings/Playback : FOSCAM LOGO : Path to surveillance window.
: Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings. : Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card. Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting.
Section 4 IR LED Lights / Color Adjustment Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and you can turn on or turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings--->Video---> IR LED Schedule page.
5----- Adjusting the sound Click this icon, the icon will become to ,you can change the sound of the camera. (C2 only) 6----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. 7----- Record Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord.
4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard Please go to section 3.2 to find the way to set it. 4.2 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.2.1 Device Information Camera Name: The Device Name is a unique name that you can give to your device to help you identify it.
4.2.2 Device Status On this page you can see device status such as Alarm status/ Record Status , WIFI status and so on. 4.2.3 Session Status Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera.
Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. 4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera.
Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Note select the date and time format. use DST: Select the daylight saving time from the dropdown list.
How to change the password? Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.
Delete ：Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect.
4.3.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.
1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 2 Enter the User name and password of the 2nd camera. 3 Click Add to take effect. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.
4.3.5 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable.
4.3.6 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable. 4.4 Network This section will allow you to configure your camera’s IP, Wireless Settings and Port. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Changing settings here is the same as using the Equipment Search Tool.
Set the same Subnet Mask and gateway of the camera with your PC. There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don’t know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.
Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically.
Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the Equipment Search Tool.
Select which camera you’d like to change the port for, and right click . Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.110:2000 in Equipment Search Tool.
If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. (C2 only) RTSP port: The default port is 554.
and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP 4---- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured.
6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.4.5 FTP Settings If you want to upload record files and images to your FTP server，you can set FTP Settings. Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a.
4.4.6 P2P Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you must open the P2P function of the IP Camera at “Settings --> Network --> P2P.” Foscam App named Foscam on App Store and Google Play for iOS and Android devices. NOTE： If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.4.7 Onvif On this page, you can enable the Onvif port and RTSP port.
stream video settings. Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode. Resolution: The camera supports multiple types, For example: 960P, 720P, VGA.
select No, the Bit Rate is unchanged. 4.5.2 On Screen Display This page is used to add timestamp and device name on the video. Display Timestamp There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Manual snap Quality: Low, Middle and High.
camera will snap pictures to the FTP or SD card automatically. If you select the FTP, you can set the file name which the picture save to (Only C1). Enable timing to capture To enable capture interval, follow the steps below: 1 Select Enable Motion detection 2 Capture interval:The interval time between two captures. 3 Select the capture time Capture anytime Click the black button up the MON, you will see all time range turn red.
Step 1: Enable motion detection function. Step 2: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 3: Trigger interval--- The interval time between two motion detection.
D Recording If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record—> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Record page and change the alarm time settings.
③ Press the left mouse and drag it on the time boxes, you can select the serial area. Step 7: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6.2 Sound alarm The C1 does not support this feature.
If the Sensitivity is set to “High”, the camera will detect the sound whose more than 55db. If the Sensitivity is set to “Medium”, the camera will detect the sound whose more than 65db. If the Sensitivity is set to “Low”, the camera will detect the sound whose more than 75db. If the Sensitivity is set to “Lower”, the camera will detect the sound whose more than 85db. If the Sensitivity is set to “Lowest”, the camera will detect the sound whose more than 95db. 4.
4.7.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.
When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.
Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording. Audio Record: You can choose "yes" or "no". NOTES: Scheduled recording only supports video saved to the SD card or FTP server. The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule. 4.7.
The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. SD Card Management: After click the button, you should enter the username and password of the camera. Then you can manage the recording files of the camera in the SD card. The SD card management is only effective when access the camera in LAN. 4.
clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.9 System In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 4.9.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use.
Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Upgrade Firmware by Equipment Search Tool Double click the Equipment Search Tool shot icon , select the Camera IP that you want to upgrade the firmware.
Figure 4.1 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTES: Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same.
4.9.4 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.
5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually. : The type of records files, Here supports two typs: Normal record, Alarm record and All records. : Click this button to search all record files satisfy the conditions you selected.
Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.
6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address. Shows a blank window like below.
6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser. Step 2: Click Install to continue the installation of the .exe plugin.
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Step 4: Click Finish and reboot IE browser to log in the camera. Note, for Safari on MAC OSX it’ll show a link “Plugins are not found, click me to download” just above login windows of the camera. Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.
6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address. That indicates your camera’s connected wirelessly. If not, please follow below steps to help camera connect wirelessly.
6.1.5 How to setup alarm recording to SD card For the cameras that support Mirco SD card, we can save alarm recording on Mirco SD card and below are the steps to set it up: Step 1: Setup the Motion Detection Settings Please go to Settings > Alarm > Motion Detection menu. (1) Click Enable. (2) Choose Recording for the alarm action. (3) Set the Detection Area (4) Set a Schedule. (5) Click Save to save the settings. Note: 1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red.
Note: SD card needs FAT32 format to be identified by camera, and has enough space for saving the recordings. It’s suggested use 4G~128G SD card. 6.1.6 How to setup alarm Emails Setup alarm Emails, when camera detects a motion it’ll send Email with snapshot to inform about the motion alarm. Steps as below. Step 1: Setup Mail Settings Before you set, please make sure that your email for sender enabled SMTP. And get your Email SMTP server, SMTP port, TLS information ready.
Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings > Alarm > Motion Detection menu: 1. Click enable, 2. Choose Send E-mail for the alarm action, 3. set your detection area, 4. Set your schedule. Do not forget to click on Save after you finish settings.
(1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. (2) Please make sure your camera time is correct. (3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total. 6.1.7 Camera is not displaying image Camera unable to show live image on web browser cloud be caused by multiple factors. (1) Plugin is not installed or running properly.
6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically Username and password Default admin username: admin with a blank password 6.3 Specifications ITEMS Image Sensor Lens C2M Sensor Type 1/2.9"CMOS Display Resolution 1920 x 1080 (2.0 Megapixels) Frame Rate 25fps Min. Illumination 0 Lux (With IR Illuminator) Lens Type f:2.8mm,F:2.
Wireless Security WPA, WPA2 Wireless Setup Supports EZLink wireless setup IP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、RTSP、 Network Protocol WPS、ONVIF Remote Access P2P Operating System Microsoft Windows XP, 7, 8; Mac OS; iOS、Android Browser System Requirements Other Features Physical IE8 and above version;Firefox;Chrome;Safari.
tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Return Procedures Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase. Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc. Product beyond limited warranty. Shipping Fee If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase.
6.6 Statement You are advised to be cautious in daily life, keep personal account information carefully, do not share personal account easily. Change passwords of your account and equipment periodically, and upgrade equipment firmware to strengthen security consciousness. Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras.
7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com CE Certificate Website: https://www.foscam.com/company/ce-certificate.
