User Manual Model: FI9820W Indoor HD Pan/Tilt Wireless IP Camera NIGHT VISION & REMOTE PAN / TILT ROTATE/ TWO WAY AUDIO Black White
CONTENTS 1 WELCOME..................................................................................................................................................... 1 1.1 Features .................................................................................................................................................. 1 1.2 Packing List ............................................................................................................................................. 2 1.
WWW.FOSCAM.COM FI9820W User Manual 5 APPENDIX ................................................................................................................................................... 42 5.1 Frequently Asked Questions .................................................................................................................. 42 5.2 Default Parameters................................................................................................................................ 46 5.
WWW.FOSCAM.COM FI9820W User Manual Supports IE/Firefox/Google/Safari browser or any other standard browsers Pan 300 degree, tilt 120 degree Supports mobile watch Supports dual-stream Supports RTSP port number Wi-Fi compliant with wireless standards IEEE 802.
WWW.FOSCAM.COM FI9820W User Manual 1.3 Product views 1.3.1 Front View Figure 1.1 Infrared LED: 11 IR LEDs LENS: CMOS sensor with fixed focus lens. (3.6mm) WIFI Antenna: Wireless Antenna Microphone: Built-in microphone Speaker: Built-in speaker 1.3.2 Rear View Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply Power Light: If the power adapter works well, the light will turn on.
WWW.FOSCAM.COM FI9820W User Manual 1.3.3 Bottom View There are up to three labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services. Figure 1.
WWW.FOSCAM.COM FI9820W User Manual 3) Click Next to complete the software installation. Figure 1.5 4) Select the folder where setup will install then click Next. Figure 1.6 5) Click Install. A shortcut icon will appear on your desktop after the IP Camera Tool software installation is successfully completed. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual NOTE: If you use Windows7 and could not find the icon on desktop after installing the IP camera tool, please check if the path of the camera software is correct. For example, if it was pointing to C:\Windows\System32\IPCamera.exe. Then fix this by pointing the shortcut to the correct path C:\Windows\SysWOW64\IPCamera.exe. The shortcut should work without any problems.
WWW.FOSCAM.COM FI9820W User Manual Our company has two series: H.264 and MJPEG. M shows that the camera belongs to MJPEG series. H shows that the camera belongs to H.264 series. FI9820W belongs to H.264 series. There are 3 cases: (1) If no Camera found in LAN. After about 1 minute of searching, the Result Field will show “not found IP Server” and the program shuts off automatically. (2) If IP Cameras have been found within LAN.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.3a Note: H series doesn’t have Web UI Version. Figure 2.3b z Network Configuration This page will allow you to configure the Network parameters. Figure 2.4 Obtain IP from DHCP server: If checked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled).H series can’t obtain IP from DHCP server. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.5 IP Address: Fill in the IP address assigned and make sure it is in the same subnet as your computer or router. (I.e. the first three sections are the same) Subnet Mask: The default subnet mask of the equipment in our LAN is: 255.255.255.0.You can find the subnet mask in the basic information of your router or the locally-attached of your PC. Gateway: Make sure it is in the same subnet with PC’s IP address. The gateway is your router’s LAN IP.
WWW.FOSCAM.COM FI9820W User Manual if configured wrong during the upgrade. If your camera works well with the current firmware, we recommend not upgrading. NOTE: 1 If you download the firmware, please check if bytes of the two .bin file are exactly the same with the size in readme. If it fits, you can upgrade it. If not, please download the firmware again until the bytes are exactly the same with the official size. Otherwise, your camera will crash by the firmware which you selected. Figure 2.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.7 Figure 2.8 Camera supports three-level users management: admin, user and guest. The default “admin” username and password are all “admin”, the default “user” username and password are all “user”, and the default “guest” username and password are all “guest”. There are two modes to login. If you use PC to login, please choose the first login mode. If you use mobile to login, please choose the second login mode. (Figure 2.
WWW.FOSCAM.COM FI9820W User Manual For IE Please click . Install the ActiveX after download. Figure 2.10 Click Next. Figure 2.11 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Click Install. Figure 2.12 Only click Finish and the computer restarts upon installation completion. The first time you login the UI. You will receive an ActiveX prompt as the picture below. (Figure 2.13) Click right mouse and choose Run Add-on Figure 2.13 Right click on the active prompt and choose Run Add-on(Figure 2.14). Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.14 Select Run on the next prompt (Figure 2.15), you will see a live video. (Figure 2.16) Choose Run Figure 2.15 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.16 NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firewall or antivirus software on your computer does not block the Activex download and installation. If you are unable to run the ActiveX control, try shutting down the firewall or antivirus program.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.17 2.3 For Visitor For IE browser Figure 2.18 Figure 2.19 There is a status column below the view window (Figure2.19). 1) The current state of IPCAM 2) After the view has been digital magnified, click the icon, the view will be digital narrowed. 3) Click the icon, the view window will be digital magnified. 4) Click the icon, the view window will restore the original size. View: The resolution contains five types: 1270*720, 960*540, 640*360, 320*180 and Auto.
WWW.FOSCAM.COM FI9820W User Manual : Click the icon. The camera will begin recording and store the recorded file to the folder you set. And the status column will display REC when recording. Click again it will stop recording. Figure 2.20 : Click the icon, it will pop up a player. And you can see the videos you have stored. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.21 : If the camera has connected with microphone or other line-in input signal, click this icon, you can hear the sound around the camera by the earphone or speakers that connected with PC. : Click the icon and talk to the microphone that connected with PC. If the camera has connected with speakers or other output audio device, people around the camera can here your voice. Click the icon again, stop this function. You had better configure it first.
WWW.FOSCAM.COM FI9820W User Manual 2.4 For Operator If you click here, the camera will horizontally & vertically rotate and stop at the center Figure 2.22 1 Click this icon, camera will rotate up 2 Click this icon, camera will rotate down 3 Click this icon, camera will rotate left 4 Click this icon, camera will rotate right : Click this icon; camera will rotate up and down. Click : Click this icon; camera will rotate left and right. Click to stop. to stop.
WWW.FOSCAM.COM FI9820W User Manual Onscreen Mouse Control You can click on a place on the screen to indicate the camera move direction you prefer. For example, you can click on the upper-right corner of the screen, and the cameras lens will move toward the upper-right direction. When the icon has three arrows, the speed of the rotation is fastest. And when the icon has one arrow, the speed is lowest. But the speed of the rotation cannot change because this type of camera dosenot support it. Figure 2.
WWW.FOSCAM.COM FI9820W User Manual Figure 2.24 2.5 For Administrator Click For Administrator, you will see the Device Information. It contains Device ID, firmware version of the camera and other status of the camera. Figure 2.25a Device ID: It displays “IPCAM”. This ID is different form the camera name. You can set any Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual camera name as you like for the camera in “For Administrator—> Video—>Parenthesis Options” and the camera name can be showed at the video window, but the device ID will always display IPCAM. Current Client: It shows that how many people are viewing the video. For example, the Current Client shows 0, that means no people are viewing the video. If someone have logged in the camera but do not open the video, the Current Client will not change.
WWW.FOSCAM.COM FI9820W User Manual Manual settings: The administrator can enter the date and time manually. Note that the date and time format is [yyyy/mm/dd] and [hh:mm:ss]. Network Time Protocol: It is a protocol which synchronizes computer clocks by periodically querying an NTP server. Interval: The interval time between last time and next time that the camera adjusts time with Ntp Server. Time zone:Select the appropriate time zone from the list. Figure 3.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.2 The camera will adjust the daylight saving time automatically if you select “Automatically adjust clock for daylight saving time changes”. 3.2 User Settings The camera has set up 3-level user permissions, user names are admin, user, guest, and the default passwords are admin, user, guest too. Different user has different permission. Only admin can access the For Administrator page. User cannot access the For Operator page to operate PTZ.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.3 Note: You cannot change the user names and all passwords cannot be null. 3.3 Basic Network Settings IP Configuration Type contains two types: Fixed IP Address and Dynamic IP Address. Set the appropriate type for you. Keep the camera in the same subnet of your router or computer. Fixed IP Address: Select this option to manually assign a static IP address to the Network Camera.
WWW.FOSCAM.COM FI9820W User Manual your router or computer. The DNS Configuration Type has two types: Manual DNS and From DHCP Server. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection. It contains all the information. The step is Control PanelÆNetwork ConnectionsÆDouble click Local Area Connections Æ Choose GeneralÆProperties. You will see all the information in it. Click here Figure 3.5 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Set the same subnet mask and gateway of your camera with your PC There are two DNS servers, you can set the same for your camera. Same with gateway is also OK. Figure 3.6 If you don’t know the DNS server, you can use the same settings as the default Gateway. HTTP Port number:, The HTTP Port can be used to access the IPCAM on the LAN. Usually, it is 80. You can set any number between 1024 and 49151 too. After all settings, click Apply.
WWW.FOSCAM.COM FI9820W User Manual real-time preview in the VLC. Off: Select it and you do not need to enter the login username and password. Figure 3.8 Figure 3.9 You need to enter the user name and password if you select on for RTSP Permission Checksum . Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.10 Figure 3.11 Note: 1 You’d better not change the HTTP and RTSP port number at the same time, because you cannot submit successfully. 2 After changing the RTSP or HTTP port number, the camera will restart. 3 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. 3.4 Wireless Settings Please view how to set Wireless Settings in Quick Installation Guide. 3.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.12 UPnP Port Forwarding: If you select Enable, that means you allow the IPCAM to open ports on the router automatically so that the video streams can be sent out form a LAN. To utilize of this feature, make sure that your router supports UPnP and it is activated. Usually, we recommend that you do it manually. . (for more details:see Quick Installation Guide) Please click Apply after filling in all the information. 3.
WWW.FOSCAM.COM FI9820W User Manual 2 1 Enter SMTP server for sender 3 Select On and fill authentication for sender in the 4 Mailbox for sender must support SMTP 5 Mailbox for receiver need not support SMTP, you can set 3 recipients 6 Set the subject and text for the email 7 Figure 3.13 Make sure your mailbox for sender supports SMTP. Three recipients can be added to receive images. SMTP port is usually set as 25. If SMTP server supports SSI, you should choose it.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.15 Server Address: If your FTP server is set up in LAN, you can set as Figure 3.14 If you have a FTP server which you can access on the internet, you can set as Figure 3.15 FTP Port: Usually the port is 21. User Name: Enter the login name of the FTP account. Password：Enter the password of the FTP account. Passive Mode: If the FTP server mode is passive, choose on, or else, choose off. Path: The path of FTP that you plan to store images.
WWW.FOSCAM.COM FI9820W User Manual 3.9 Motion Detection If the user wants to monitor a special region, he should select motion detection. IPCAM supports four detection regions. Choose the options dialog box before window1, window2, window3, window4 to enable the corresponding areas. For example, choose window1.Then you can see a box with a number at living video (Figure 3.31). Figure 3.17 Move your mouse on the regional box, you can drag the regional box to any position in the video.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.18 Move the mouse to the bottom right corner of the regional box .When the mouse pattern changes to “ ”, you can change the size of the detection area. Drag it and change the size of the alarm area Figure 3.19 Move right or left and adjust the sensitivity.Click apply after all settings.The regional box will blink with red colour when something moving at your detection area. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.20 Note:1 If you select QVGA as the resolution, the camera cannot alarm anytime even when there is something moving. 2 If you add the date&time to the video,don’t put the detection window on the time area or else the camera will alarm when the time change. 3 If you have not set the motion detection area,the camera will not alarm at any time. 4 Firefox, Google chrome and Safari doesn’t have this function because the activex doesn’t support it. 3.
WWW.FOSCAM.COM FI9820W User Manual Figure 3.22 There are two ways to set the alarm. 1) Alarm at any time when motion is detected. Select All times and apply your settings, the camera will alarm at any time when motion is detected. 2) Specify an alarm schedule. If you want the camera to alarm during a specify time, you can select Use the week mode or Use the work mode and set time range. Click apply, the settings what you have done will take effect.
WWW.FOSCAM.COM FI9820W User Manual 3.12 Video Figure 3.23 Lighting Frequency: Set the lighting frequency consistent with local settings to eliminate image flickering associated with fluorescent lights. There are two modes:50Hz and 60Hz. Resolution: The camera supports three types: 720P, VGA,QVGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Maximum frame rate: Note that a larger frame size takes up more bandwidth. When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps.
WWW.FOSCAM.COM FI9820W User Manual 3.13 Image Settings Adjust the quality of the video by setting the image parameters. Figure 3.26 Brightness, saturation, contrast and hue are used to adjust the quality of the video. Flip & Mirror: You can choose flip or mirror if you set up the camera to show a reverse image. IR mode: There are two modes.( Auto, Manual). If you choose Manual, there are two modes: on or off. Choose the suitable mode manually. Camera will save your settings if you click apply.
WWW.FOSCAM.COM FI9820W User Manual 3.14 Audio Settings Figure 3.27 Audio capture On: Add audio signal when coding. Choose it and the audio will be better. Off: Not add audio signal when coding. You can choose whether open audio capture for first stream or second stream. Audio type It has two types: G711 and G726.You can choose any one. Note: If you use Firefox, Google Chrome, Safari, you must choose G711.Because the ActiveX doesn’t support G726.
WWW.FOSCAM.COM FI9820W User Manual 3.15 Initialize Reboot: Click reboot, the infection is the same as plug the power and re-plug it. Factory default: Click it, all parameters will return to factory settings. Backup setting data: If you don’t want to quit all parameters that you’ve set. You can click Save and all the parameters you set will be stored as a parameters bin file. Restore: Click browse, choose the correct bin file and then click ok to get all parameters which you set before.
WWW.FOSCAM.COM FI9820W User Manual or http:// ycxgwp.no-ip.info: port num/mobile.html 4.2 For MAC OS The MAC OS can’t install the exe application program. If you want to access the camera, you should know the IP or domain name, then enter the url to the IE and access the camera. 5 APPENDIX 5.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card.
WWW.FOSCAM.COM FI9820W User Manual Figure 5.1 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 80, use any port between 1024 and 49151. Figure5.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual 5.1.4 I cannot see the video on Firefox or Safari or Google chrome? For Firefox, Safari and Google chrome, you should install Quick Time Player as the ActiveX controller, please configure the activex controller as the following picture: Select Preferences—QuickTime Preferences… Figure 5.3 Choose HTTP as the transport protocol. Figure 5.4 Choose Automatic as the transport setup, then click OK to save the settings. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI9820W User Manual Figure 5.5 5.1.5 Can’t access IP camera in internet There are some reasons: 1 ActiveX controller is not installed correctly (Figure2.10-2.12) 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. (Figure5.2) 3 Port forwarding is not successful Check these settings and make sure they are correct. 5.1.6 UPnP always failed UPnP only contains port forwarding in our recent software.
WWW.FOSCAM.COM FI9820W User Manual 5.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Disabled Username and password Default admin username: admin Default user username: user Default guest username: guest Default password: admin Default password: user Default password: guest 5.
WWW.FOSCAM.COM Environment Physical PC Requirements Software Certification FI9820W User Manual Reset Buttons One Reset Ethernet One 10/100Mbps RJ-45 Wireless Interface WIFI antenna Operate Temper. 0° ~ 55°C Operating Humidity 10% ~ 80% non-condensing Storage Temper. -10°C ~ 60° (14°F ~ 140°F) Storage Humidity 0% ~ 90% non-condensing Dimension 117(L) x114(W) x129mm(H) Gross Weight 814g(Color Box Size:245 x 145 x 165mm) Net Weight 348g CPU 2.
