Warranty Guide

Table Of Contents

Foss Lifetime Limited Manufacturing Defects Warranty

Foss Floors extends a Lifetime limited warranty to the original purchaser or user of Foss carpet in owner-occupied

indoor and outdoor applications. This carpet is warrantied from manufacturer’s defects for the life of the product for

indoor and outdoor owner-occupied residential use from the date of purchase. Manufacturing defects includes any

fraying, unraveling, zippering, or wrinkling. Foss will replace the affected carpet with a new or equivalent quality carpet

at no cost to the original purchaser or user.

WHAT IS NOT COVERED:

• Carpets used incorrectly or under improper conditions

• Carpets damaged by improper care and use, including but not limited to:

• burns, cuts, tears, indentations, and appliance damage

• Moisture, alkaline, or hydrostatic pressure damage from subfloor

• Identifiable surface stains from strong acids that destroy fiber.

• Slight shade differences between samples or photographs and the actual carpet

• Any application other than owner-occupied indoor and outdoor flooring use

Foss Lifetime Limited Fade & Wear Warranty

Foss PET fiber, made from 100-percent post-consumer plastic drinking bottles, is a denser polymer fiber that prevents

stains from setting and is resilient to traffic pattern wear. Colors are solution-dyed throughout the entire fiber for

extremely vibrant colors and enduring fade resistance during the duration of the installation by the original owner..

Foss Manufacturing Company, LLC warrants that when our Indoor/Outdoor carpets are properly installed, they will not

wear more than 10-percent due to fiber loss under normal use or exhibit ultra violet degradation of the fibers (also

referred to as fade) to the carpet as a result of sunlight exposure during the duration of the warranty period.

Foss will replace the affected carpet with a new or equivalent quality carpet at no cost to the original purchaser or user.

Foss Lifetime Limited Stain & Soil Warranty

Foss Floors warrants that our carpet will resist stains from most household food and beverages, and non-food stains

such as pet stains. Stain resistant properties may be affected by exposure to very hot substances and this limited

warranty excludes any stains that may occur under this condition. Caustic chemicals such as strong acids are excluded

from this warranty.

Any carpet may change color due to dry soil accumulation caused by foot traffic. Foss warrants our Indoor/Outdoor

carpets will not have “noticeable color change” (as defined below) due to dry soil deposits as a result of foot traffic from

normal, indoor and outdoor owner-occupied residential use and permanent noticeable color change that cannot be

removed using Foss recommended carpet F

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Foss Lifetime Limited Manufacturing Defects Warranty Foss Floors extends a Lifetime limited warranty to the original purchaser or user of Foss carpet in owner-occupied indoor and outdoor applications. This carpet is warrantied from manufacturer’s defects for the life of the product for indoor and outdoor owner-occupied residential use from the date of purchase. Manufacturing defects includes any fraying, unraveling, zippering, or wrinkling.
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Noticeable color change is defined as change greater than 3 using standardized rating scales (Grey Scales- AAT CC Evaluation Procedure 1 or equivalent in the U.S. or via Test method 121 in Canada). Following the Foss carpet care and cleaning procedures is essential to minimize staining and dry soil color change. Foss Floors will replace the affected carpet with a new or equivalent quality carpet at no cost to the original purchaser or user.