Installation Guide

Troubleshooting.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Warranty.
1-YEAR WARRANTY: Will replace or repair any fan which
has faulty performance due to a defect in material or
workmanship. Return fan, shipping prepaid. We will repair
or ship you a replacement fan, and we will pay the return
shipping cost.
5-YEAR WARRANTY: Will repair or replace at no charge to
the original purchaser any fan motor that fails to operate
satisfactorily when failure results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, We will
repair or ship purchaser a replacement motor and will pay
the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: Will repair the
fan, at no charge for labor only to the original purchaser, if
the fan motor fails to operate satisfactorily when failure
results from normal use. Parts used in the repair will be
billed to the purchaser at prevailing prices at time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither the manufacturer will assume any liability
resulting from improper installation or use of this product.
In no case shall the company be liable for any
consequential damages for breach of this, or any other
warranty expressed or implied whatsoever. This limitation
as to consequential damages shall not apply in states
where prohibited.
Parts Replacement.
page 11
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan/wall control.
2. Check to be sure wall control (optional use) is wired
pr
operly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld remot
e
control and, if applicable, wall control may not have
been successful and code was not activated. Tu
rn off
po
wer and repeat instructions in Section 11 (page 10).
5. Check that red light on handheld remote contr
ol
turns on when a butt
on is pr
essed indicating that the
batt
ery is good.
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Check that wires in canopy are wired properly.
3. Verify that molex connections are connect
ed
pr
operly in LED light kit.
4. Learning process between fan, handheld remot
e
c
ontrol and, if applicable, wall control may not have
been successful and code was not activated. Tu
rn off
po
wer and repeat instructions in Section 11 (page 10).
Problem: Fan operates but light fails.
Solutions:
1. Check to be sure wires in canopy are wired properly.
2. Verify that molex connections are connect
ed
pr
operly in LED light kit.
Problem: Fan and light fail to operate with wall control
(optional) and/or handheld remote control.
Solutions:
1. Check battery power in handheld remote contr
ol
and/or wall c
ontrol.
2. Learning process between fan, handheld remot
e
c
ontrol and, if applicable, wall control may not have
been successful and code was not activated. Tu
rn off
po
wer and repeat instructions in Section 11 (page 10).
LIMITED WARRANTY:
We warrant this fan to the original household purchaser
for indoor use under the following provisions:
For parts and information, please refer to
"Parts Inventory" on page 2.
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware packs. If
no blade balancing kit is provided, please call Customer
Support to request one.
2. Check to be sure set screw(s) on motor housing yoke
is (are) tightened securely.
3.
Check to be sure set scr
ew on hanging ball is
tight
ened securely.