Owner Manual

I am happy to assist! We’re sorry to hear that you are experiencing issues with your remote.
I can assure you that it is a very common misconception that the remote is defective upon first installation. This is
usually because the remote has not yet been synced. Please follow the below instructions to resync the remote:
First, Please confirm when you press the buttons on the remote control that the red LED indicator light on the remote
control comes on. This tells the remote control is good and at least TRYING to send a signal.
Second, please work through the troubleshooting on the "Fan Talk Remote Issues r053118.pdf" attachment. This is our
general troubleshooting document specific to remote problems meant to help with the basic troubleshooting of remote
controls. During this if any assistance is needed please absolutely feel free to call in to 1-877-361-3883 and our
Customer Service Team will help walk through it, answer any questions and offer any necessary advice along the way.
After confirming it wasn’t one of those issues, please follow the steps below to reset your remote:
1. Shut off power going to the ceiling fan’s junction box from the wall switch.
a. It no wall switch, shut off power from breaker box.
2. Shut off power going to all other ceiling fan junction boxes in the house.
3. Remove battery from the ceiling fan remote control.
a. Check for LEARN button inside the battery compartment.
b. If there, it will be a button not a switch and it will say LEARN above or under the button.
4. Wait 30 seconds.
5. Put batteries back into the remote control.
6. Press each button on the remote to confirm each button activates the red LED indicator light on the remote.
a. If it doesn’t, change the batteries.
7. Turn on power going to the ceiling fan’s junction box ONLY FOR THE FAN YOU’RE ACTIVELY SYNCING.
8. IF YOU HAVE LEARN BUTTON: Press and hold the LEARN button for at least 5 seconds.
a. Pay attention to the red LED indicator on the remote control.
b. It should start solid (or flashing rapidly) and then it should blink 3 times.
9. Release the button after 10 seconds or after the red LED indicator blinks 3 times, whichever comes first.
10. IF YOU DON’T HAVE A LEARN BUTTON: Press and hold the HIGH and LOW speed buttons for at least 5 seconds
a. Pay attention to the red LED indicator on the remote control.
b. It should start solid (or flashing rapidly) and then it should blink 3 times.
11. If this doesn’t work you need to try the whole process again as it could take up to 10 tries.
If after going through all the troubleshooting the problem still persists, it is necessary to change the batteries inside the
remote. The reason for this is because there are instances where the LED indicator light on the remote will flash on but
the batteries are low on charge and aren't giving the remote enough power to send an adequate signal. The signal
weakens over time until it no longer works altogether.**
**Another example of this happening is recently my TV remote became more and more difficult to operate at
odd angles from the sensor on the television. Over the course of several weeks the range of distance and angles
the remote would consistently operate the television had become progressively more limited even though the
light on the remote was working. I changed the batteries and was able to operate the TV even when pointing
the remote away from the TV because the signal was now strong enough to do this. The same thing happens
with the ceiling fan remote. We include the batteries hoping they help make the process easier for our valued
consumers but can't guarantee they hold 100% charge upon arrival due to a wide variety of factors outside of
our control prior to them making to our consumers.