Warranty

Contempra Patio Cover
Limited Lifetime Warranty
This warranty does not apply to: (1) leaks; (2) damage caused by misuse, neglect, accident or repair or attempted repair not authorized by Four
Seasons Outdoor Living Solutions LLC (hereafter referred to as FSOLS); (3) any product not used in accordance with the Operating Instructions
furnished by FSOLS; and (4) defects due to the failure to satisfy maintenance requirements.
This written warranty constitutes the final, complete and exclusive statement of warranty terms and no person is authorized to make any other
warranties or representation on behalf of FSOLS.
CLAIM PROCEDURE
This warranty is conditioned on the presentation of proof of the date of installation of the product and the payment of the purchase contract in
full which may be satisfied by the completion and return of the Warranty Registration (registered online at www.FourSeasonsOLS.com/warranty-
registration). To report any defects under this Warranty, contact Four Seasons Outdoor Living Solutions immediately after discovery of the
claimed defect, in writing, and within the effective warranty period or visit www.FourSeasonsOLS/warranty-claim-report to fill out a Claim Report.
FSOLS will require a copy of the original bill of sale or contract within forty-five (45) days from the date of initial written report of claim. Any
initial written report of claim submitted after this effective warranty period has expired will not be accepted. Your timely filing of your Warranty
Registration Card (registered online at www.FourSeasonsOLS.com/warranty-registration) will be acceptable proof of purchase and payment in
lieu of a copy of the original bill of sale or contract and proof of payment.
TRANSFER OF OWNERSHIP
To notify FSOLS of the transfer of ownership, contact our Warranty Department as noted above. The notification must be made within forty-
five (45) days of the transfer of ownership and provide the name, telephone number, and email address of the new owner and the date of transfer.
The new owner will be issued a 20-year limited warranty.
If upon inspection, FSOLS determines that a covered defect occurred within the specified Warranty Term, FSOLS agrees at its option to repair
or replace the defective part or component of the product. FSOLS reserves the right to determine, in its sole discretion whether or not a defect
exists for which it may be responsible under this Warranty.
ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN DURATION TO SIXTY (60) DAYS FROM THE DATE OF COMPLETION OF THE INSTALLATION.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
IN NO EVENT SHALL FSOLS BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY
CHANGES OR LOSS OF USE FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
Some states do not allow this exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you.
If any claim under the limited warranty is not settled to the claimant’s satisfaction, such dispute must first be submitted to arbitration in Suffolk
County, New York in accordance with the arbitration rules of the American Arbitration Association then in force as a condition precedent to
the institution of litigation. This warranty shall be governed by and construed in accordance with the laws of the State of New York and enforced
in New York Courts.
EXCLUSIONS & LIMITATIONS
The warranty is strictly limited to the products outlined herein and shall only apply to products manufactured by FSOLS. FSOLS does not control
the installation of its products and cannot be held responsible for consequential damages caused by misapplication or improper installation, or
for damage done to the product by you or by third parties, by unreasonable use, by the installer, or by failure to provide necessary and proper
maintenance defined herein. FSOLS does not warrant defects in installation.
FSOLS reserves the right to discontinue and make changes in any of its products. In the event that products covered by this warranty are not
available, FSOLS shall have the right to substitute products that in FSOLS’ discretion are of comparable grade, quality or price. At no time does
this warranty confer on the homeowner the right to repairs, refinishing, restoration or replacement without written notice and agreement by a