Troubleshooting Guide

Warranty
The after sales service of this Fovno Electric Sucker Bike Rack N-Power controller is strictly based on the be “Consumer Rights Protection of the People's Republic of China” and
“The Product Low of the People's Republic of China”.
Warranty Period
1、If the product fails to perform within 7 days of purchase, it should be tested by the manufacturers after sales service centre to determine if there is a fault;
2、Within 8-15 days from the next day after you sign for the product, if the product has performance failures listed in the "FOVNO Electric Sucker Bike Rack N-Power Product
Performance Failure Table", it can be determined by the manufacturer's after-sales service centre. Enjoy free replacement or repair services;
3、Within 12 months from the day after you sign for the product, if the product has performance failures listed in the "FOVNO Electric Sucker Bike Rack N-Power Product
Performance Failure Table", it has been tested and determined by the manufacturer's after-sales service centre, and you can enjoy it for free Maintenance service;
Issues not covered by this warranty
1、Unauthorised maintenance, misuse, collision, negligence, liquid ingress, accident, altercation, incorrect use of this product and its accessories, remove or altering labels or
anti-counterfeiting marks.
2、The validity period of the warranty has expired.
3、Damage caused by force majeure.
4、Issues not met in the performance failures listing.
5、Human error.
List of product performance failures
1、Control box not functioning.
2、Control box is not charging.
3、Alarm is not functioning.
4、Suction cups are not creating a vacuum with no visible damage.
FOVNO Electric Sucker Bike Rack N-Power
19
Name Performance failure