Troubleshooting Guide

· Before use, please clean the roof area and the bottom surface of the suction cup to be installed with water and dry with a microfibre cloth. The suction cup can be installed after
ensuring that the area is free of dust and water.
· When using, please install the roof rack on a flat and smooth part on the roof. The surface where the suction cups are placed must not have cracks. Do not install the roof rack in
places where there vinyl stickers or where there are joins between panels, glass or plastic.
· While driving, check whether the control box is working normally every 4 hours using the method above, and check whether all the suction cups are functioning.
· When using this product, please pay attention to the following items: the highway speed should not exceed 120km/h, and the ordinary road should not exceed the speed limit
sign. Be aware of road conditions and drive slowly on uneven or bumpy conditions.
· There is a lithium battery in the control box of this product. The temperature will affect its efficiency. It is recommended to use in an environment at a temperature between
-15°C and +40°C.
· During use, if the control box cannot work normally due to force majeure, please do not panic. Each suction cup of this product is equipped with an air check valve. Even if the
control box is not working normally, the suction cup can still be firmly adsorbed for at least 1 hour. Please get off the car in a safe place to check and troubleshoot the problem.
If the control box still does not work normally, please stop using it immediately and contact our company's customer service for repair as soon as possible.
· When the roof rack is not in use, please plug the air pipe quick interface on the control box and the main suction cup with a rubber plug to prevent foreign objects from entering
and affecting the normal operation of the roof rack..
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