Product Manual
does not rule out the possibility of mobile phones falling off due to sudden bumps
or other external forces. It is recommended that all vehicles should put the locking
device in the locked state when carrying mobile phones, otherwise the possibility
of mobile phones falling off will occur when passing through sudden bumps such as
speed bumps.)
● place the handle at the bottom of the support at the right position to unlock
Note: in order to ensure reliable locking, the force when pulling the locking handle
when carrying the mobile phone is large (the effect is small when the mobile phone
is not placed), which meets the design requirements, and the stress effect
On the moving parts, it will not touch the mobile phone.
(the non locked state can be used for driving with mobile phones, which is usually
used for vehicles with paved roads or vehicles with low engine vibration, but it
does not rule out the possibility of mobile phones falling off due to sudden bumps
or other external forces. It is recommended that all vehicles should put the locking
device in the locked state when carrying mobile phones, otherwise the mobile phones
will fall off when passing through sudden bumps such as speed bumps
exception handling
■ intermittent blue light
● please remove the wireless charging device from the power supply base and check whether
the connecting pins of the power supply base / or the original power supply base are intact
without dirt and wear. Please wipe the four connecting pins on the top of the power supply base
with alcohol to remove dirt or oxide, and then install the wireless charging device again to try
again; If the connecting pin is found to be worn, it is recommended to replace it with a new
power supply base
■ the blue light is always on, but the mobile phone does not charge. Confirm whether your
mobile phone supports wireless charging function; Whether there are metal substances on the
back of the mobile phone, including metal finger rings, metal magnetic absorbers (excluding
Apple built-in), gilding decorations on the edge of the lens, mobile phone cases containing metal
substances, etc; Check whether the thickness of the mobile phone case is greater than 3.5mm.
● please check whether the vehicle battery is out of power. It is recommended to charge it after
starting the vehicle.
■ the red and blue lights flash alternately, and the mobile phone is not charged
。 Please check whether the mobile phone is placed as close to the center of the wireless
charging device as possible ● please check whether there are abnormalities in the mobile
phone case, such as special / metal material, thickness greater than
In case of 3.5mm, please take off the mobile phone case and try wireless charging. After
confirming that the wireless charging is normal, install the mobile phone case again for testing. If
the problem of removing the mobile phone case still cannot be solved, please submit it to the
after-sales department for treatment.
■ when charging wirelessly, the vehicle prompts that the wireless key is lost
● when some vehicles use wireless charging, the vehicle prompts that the wireless key is lost,
which is due to the wireless interference caused by the location of the key in the wireless
charging reflection area. If the above situation occurs to your vehicle, please do not place the