Oven User Manual

13
Support
In case of any operation problems, contact the Franke Technical Service Centre (see attached list); refer to
the following table of error codes that can appear on the display (D).
Never make use of unauthorised technicians.
Specify:
– the type of fault;
– the appliance model (Art.);
– the serial number (S.N.);
This information is given on the appliance dataplate on the warranty certificate.
Safety instructions
Always contact qualified personnel in the following cases:
- installation (see the installation section);
- doubts regarding operation.
Contact an authorised service centre in the following cases:
- immediately after unpacking, in case of doubts about the integrity of the appliance;
- appliance malfunction or poor operation, requesting original spare parts.
General instructions
To ensure safe and efficient operation of this appliance:
- only contact authorised service centres;
- always demand the use of original spare parts;
- the appliance is designed for non-professional, domestic use; do not modify its characteristics;
- the dataplate gives the symbols indicating the countries for which the instructions apply;
- appliance electrical safety is guaranteed only when it is connected to an earthing system in compliance
with the current regulations;
- do not touch the cooking zones during or immediately after use, as they become very hot; keep
children away;
- only cook food using suitable pots and pans, and never place the food directly on the heating surface;
- before any cleaning or maintenance operations, or in case of malfunction, disconnect the appliance from
the mains power supply;
- always make sure the knobs are in the Off position when the appliance is not in use, or that the control
zone is switched off.
Error
code
Description What to do
Er36 Control panel temperature sensor short circuit Contact the Technical Service Centre
Er39 Wrong programming options (fuses, lockbits) Contact the Technical Service Centre
Er20 Faulty controller flash. Wrong check total Contact the Technical Service Centre
Er37
Shift register signal feedback error on selection
or activation of segments
Contact the Technical Service Centre
Er26
Relay voltage too high on switching off or too
low on switching on
Contact the Technical Service Centre
Er22
Button panel error: at least one button with
invalid level or invalid range of button panel
supply voltage
Temporary error, if it occurs again contact
the Technical Service Centre
Permanent operation (min. 10 sec) with
switching off of a cooking zone
Wrong programming (see instructions on
previous page)
E2 Overheating (detected by the control panel)
Check the presence of any hot objects on
the control panel
Permanent operation (min. 10 sec) without
switching off of a cooking zone
Wrong programming (see instructions on
previous page)