Warranty Guide

Warranty Guide
The Franke Lotion/Soap Dispenser Guarantee
Franke lotion/soap dispensers are warranted to be free from
manufacturing defect for five (5) years from the date of purchase.
Warranty does not cover damage caused by the use of aggressive
soaps and lotions.
The Franke General Warranty
This warranty applies only to the original owner, providing the product
has been installed with our installation instructions, used as
recommended and in a normal residential application. In the event of a
warranty claim, the owner will be required to provide proof of purchase, a
sales receipt. The warranty covers all components which make the
product operational. Franke, at its option, may repair or replace the
product or components necessary to restore the product to good working
condition. Franke reserves the right to inspect the installation prior to the
actual replacement of the product or component part. This warranty does
not cover any product used in combination with a Reverse Osmosis
Filtration System.
This warranty does not cover misuse or abuse, accidental damage,
scuffs or scratches, improper installation, abnormal usage, negligence or
damage caused by improper maintenance or cleaning. Normal wear of
parts is excluded from the warranty. Damaged caused by impurities or
acts beyond our control are not covered. Any product or part which has
been repaired or altered in any manner outside of Franke's factory,
unless previously authorized in writing by Franke, will void the warranty.
Any replacement excludes transportation and any labor re-installation
costs. This warranty does not allow recovery of incidental or

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