User's Guide

21
Limited Warranty and Liability
Manufacturer’s Limited One-Year Warranty:
Franklin Wireless (the “Company”) warrants to the original retail purchaser of this device, that should the product or
any part thereof, during normal consumer usage conditions, be defective in material or workmanship that results in
product failure within the first twelve (12) month period from the date of purchase, such defects will be repaired or
replaced, with a new or refurbished product at the Company’s discretion, without charge for parts and labor directly
related to the defect(s). This warranty extends to consumers who purchase the product in the United States, and it is
not transferable or assignable. This warranty does not apply to:
(a) Products subject to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse,
improper installation or repair or improper storage;
(b) Products whose mechanical serial number or electronic serial number has been removed, altered, or defaced;
(c) Damage from exposure to moisture, humidity, excessive temperature or extreme environmental conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the
Company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
(f) Damage from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage, a blown fuse,
theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate
signal reception by the antenna or for communications range or operation of the cellular system as a whole.
Franklin Wireless is not responsible for and does not guarantee restoration of any third-party software, personal
information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty
or not, returned to an authorized service center for repair or service. To obtain repairs or replacement within the
terms of this warranty, please contact C spire Customer Service at (855) 277-4735 or visit https://www.cspire.com
The extent of the Company’s liability under this warranty is limited to the repair or replacement provided above and,
in no event, shall the Company’s liability exceed the purchase price paid by purchaser for the product.
Any implied warranties, including any implied warranty of merchant ability or fitness for a particular purpose, shall be
limited to the duration of this written warranty. In no case shall the Company be liable for any special consequential or
incidental damages for breach of this or any other warranty, express or implied, whatsoever. The Company shall not be
liable for the delay in service under this warranty or loss of use during the time the product is being repaired or
replaced.
No person or representative is authorized to assume for the Company any liability other than expressed herein in
connection with the sale, repair or replacement of this product.
Some states do not allow limitations on how long an implied warranty lasts on the exclusion or limitation of incidental
or consequential damage so the above limitation or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state.
Franklin Wireless Corp.
9707 Waples Street, Suite 150
San Diego, CA 92121