Operation Manual

EXPRESS WARRANTY GRANTED HEREIN.

Warranty Service: If you think your product is defective, call Franklin’s Customer

Service Desk, 1-800-266-5626, to request a return merchandise authorization

(“RMA”) number, before returning the product (transportation charges prepaid) to:

Franklin Electronic Publishers, Inc.

Attn: Service Department

3 Terri Lane, Suite 6

Burlington, NJ 08016-4903

If you return a Franklin product, please include your name, address, telephone

number, a brief description of the defect and a copy of your sales receipt as proof

of your original date of purchase. You must also write the RMA prominently on the

package if you return the product; otherwise there may be a lengthy delay in the

processing of your return. Franklin strongly recommends using a trackable form of

deliver to Franklin for your return.

10.3 Limited Warranty (EU and

Switzerland)

Notwithstanding the disclaimer of warranties above, this

product, excluding batteries and liquid crystal display (LCD),

is guaranteed by Franklin to be free of defects in materials

or workmanship for a period of two years from the date of

purchase. It will be repaired or replaced with an equivalent

product (at Franklin’s option) free of charge for any defect in

workmanship or materials during that time.

This warranty explicitly excludes defects due to misuse,

accidental damage, or wear and tear. This warranty does not

aect the consumer’s statutory rights.

10.4 Limited Warranty (outside

U.S., EU and Switzerland)

Notwithstanding the disclaimer of warranties above, this

product, excluding batteries and liquid crystal display (LCD),

is guaranteed by Franklin to be free of defects in materials or

workmanship for a period of one year from the date of purchase.

It will be repaired or replaced with an equivalent product (at

Franklin’s option) free of charge for any defect in workmanship

or materials during that time.

Products purchased outside the United States, the European

Union and Switzerland that are returned under warranty should

10. Warranty Information