BSI-6300 Gran Maestro Color Speaking Spanish-English Language MasterTM User’s Guide www.franklin.
1. Getting Started 1.1 Charging the Battery 1.2 Battery Precautions 1.3 Switching On and Off 1.4 Selecting Message Language 1.5 Key Guide 1.6 Using the Main Menu 1.7 Browsing in the Device 3 3 4 5 5 6 7 8 2. Quick Guide to Product Features 2.1 Dictionaries and Searching 2.2 Basic Features 2.3 Other Useful Features 9 9 10 10 3. BOOKS Menu 3.1 Search Feature 3.2 Collins Dictionaries 3.3 Diccionario General de la Lengua Español Vox 3.4 Merriam-Webster’s Advanced Learner’s English Dictionary 3.
5.5 Pronunciation Trainer 5.6 Reading Comprehension 5.7 Exercise Review 5.8 Flashcards 40 43 44 45 6. TOOLS Menu 6.1 Clock 6.2 Calculator 6.3 Memo 6.4 Voice Memo 46 46 47 48 49 7. SETTINGS Menu 7.1 Auto Shutoff Time 7.2 Brightness 7.3 Message Language 7.4 Stylus Calibration 7.5 Key Tone 50 50 50 50 50 50 8. General Controls 8.1 Connecting to Headphones 8.2 Using USB Port 8.3 Adjusting Sound Volume 8.4 Changing Font Size 8.5 Help is Always at Hand 8.6 Resetting Your Product 8.
1. Getting Started 1.1 Charging the Battery Your device is powered by a rechargeable lithium polymer battery of capacity 600 mAh. When you see the low battery warning, please recharge the battery. Please charge the battery before your first use of the device. Installing the Battery For the First Time Follow these instructions to install the battery for the first time. 1. Turn your device over. 2. Open the battery cover on the back of the unit. 3.
different component to the adapter. Refer to the diagram below to remove and replace the connector. 3 1 2 2 1 2. Plug the wide end of a USB cable to the AC adapter and the small end into the USB port on your device. 3. Insert the AC adapter to a power outlet. • It generally takes a few hours to completely recharge the battery. Removing the Battery In case you need to remove the battery for replacement: 1. Open the battery cover on the back of the unit. 2.
• • • • • Do not attempt to open the rechargeable battery or battery pack. There are no user serviceable parts inside. Should a battery leak, the device may become damaged. Clean the battery compartment immediately, avoiding contact with your skin. Keep batteries out of reach of small children. If swallowed, consult a physician immediately. Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery.
1.5 Key Guide 1 2 3 21 4 5 20 19 18 17 16 6 7 8 9 10 11 15 14 13 12 1. Turns on or off. 2. Headphone jack 3. Soft keys – Press F1 to F5 that correspond to the functional labels at the bottom of the screen. 4. Goes to the main menu. 5. Backs up or clears all entries, or turns off selection mode in an entry. 6. Shifts to type capital letters. 6 7. Displays a menu for inputting symbols. 8. Performs additional functions in combination with other keys. 9. Changes the font size on the screen. 10.
• This key is referred to as OK in this guide. Combination Keys More functions are available by combining keys. Key 1 + Key 2 means hold Key 1 while also pressing Key 2. • FN + / (vol+/vol–) Volume adjustment • FN + ( ) Displays help instructions. • FN + / ( / ) Goes to the previous or next entry in the dictionary or in a list of multiple search results. • + ?* At a word entry screen, types an asterisk (*) to stand for any series of unknown letters or characters in a word.
1.7 Browsing in the Device Using the Soft Keys Soft Key functions are represented by the labels displayed along the bottom of the screen. To perform a Soft Key function, press F1 to F5 at the top of the keyboard that correspond to the labels you want. These labels change to reflect the different functions available in the various books and exercises in this device. • Browsing in an Entry • • The soft keys in this user’s guide are marked by [ ]. For example, [Thes], [Inflec.], [Example].
2. Quick Guide to Product Features 2. Quick Guide to Product Features 2.1 Dictionaries and Searching The table shows the possible ways for searching with each dictionary. For details, refer to the sections in this user’s guide indicated in the table (for example, 3.1 means referring to section 3.1 Search Feature). 3.3 3.1 Diccionario M-W de Sinónimos y Antónimos en Inglés Franklin Thesaurus 3.8 Visual Collocation Idiom 3.13 3.14 3.14 – 3.4 3.6 – 3.10 3.14 – 3.
2.2 Basic Features • • • • • • To adjust the volume level > Section 8.3 To adjust the brightness of the display > Section 7.2 To use earphones > Section 8.1 To change the font size > Section 8.4 To change the time and date of the device > Section 6.1 To change the settings (e.g. auto shutoff and message language) of the device > Section 7 2.3 Other Useful Features • • • • • • • 10 To create your own dictionary > Section 4.6 To make references to the grammar guides > Section 4.
3. BOOKS Menu • 3.1 Search Feature To use the search feature: 1. In the Books menu, press / to select “Search” and then press OK / . 2. Press F4 [ ] to select English or Spanish as the search language. 3. Type a word. • See 3.17 Hints on Inputting Words. • • The source of each entry is indicated in the word list.
Spa Visual Spanish Visual Dictionary VOX Diccionarios General de la Lengua Español Vox 5. Press OK / to view the entry in the related dictionary. 6. Press to return to Search. 7. Press to start a new search. 3.2 Collins Dictionaries 1. In the Books menu, press / to select “Collins Spanish-English Dictionary” or “Collins EnglishSpanish Dictionary” and then press OK / . Using Soft Keys Press F1 to F5 that correspond to the labels displayed along the bottom of the screen. • [DICT]: Goes to word search.
previous or next entry in the dictionary or in a list of multiple search results. • Press to hear the headword pronounced. • Press list to save the current headword in My Word List for further study or review. See 3.16 Adding Words to My Word List and 4.5 My Word List. 4. Type to start a new search. Using Soft Keys Press F1 to F5 that correspond to the labels displayed along the bottom of the screen. • [Colloca]: Goes to collocation search or views collocations of the current entry. See 3.
3.3 Diccionario General de la Lengua Español Vox 1. In the Books menu, press / to select “General de la Lengua Española Vox” and then press OK / . dictionary or in a list of multiple search results. • Press to hear the headword pronounced. • Press list to save the current headword in My Word List for further study or review. See 3.16 Adding Words to My Word List and 4.5 My Word List. 4. Type to start a new search. Using Soft Keys 2. Type a word. • See 3.17 Hints on Inputting Words.
3.4 Merriam-Webster’s Advanced Learner’s English Dictionary 1. In the Books menu, press / to select “M-W ALD” and then press OK / . search results. Press to hear the headword pronounced. • Press list to save the current headword in My Word List for further study or review. See 3.16 Adding Words to My Word List and 4.5 My Word List. 4. Type to start a new search. • Using Soft Keys 2. Type a word. • See 3.17 Hints on Inputting Words.
• • [Inflec.]: Shows inflections/ conjugations. See 3.9 Looking Up Inflections. [Thes]: Looks up the current word in the Thesaurus. See 3.8 Franklin Thesaurus. 3.5 Diccionario MerriamWebster de Sinónimos y Antónimos en Inglés 1. In the Books menu, press / to select “Diccionario M-W de Sinónimos” and then press OK / . 2. Type a word. • See 3.17 Hints on Inputting Words. • With each letter you type, the resulting list of potential matching entries is refreshed.
search results. Press to hear the headword pronounced. • Press list to save the current headword in My Word List for further study or review. See 3.16 Adding Words to My Word List and 4.5 My Word List. 4. Type to start a new search. • 3.6 Visual Dictionaries Use the Visual Dictionary to search words and their translations in English or Spanish from color images. 1. In the Books menu, press / to select “English Visual Dictionary” or “Spanish Visual Dictionary” and then press OK / .
4. Press the letter key corresponding to the callouts in the diagram to view the word and translation in a pop-up window. If necessary, press AAA repeatedly to zoom in or out the diagram or change the font size. In an enlarged diagram, press the direction keys, if necessary, to move around. • Press or to hear the headword or translation pronounced. • Press list to save the current headword in My Word List for further study or review. See 3.16 Adding Words to My Word List and 4.5 My Word List. 5.
3.8 Franklin Thesaurus 1. In the Books menu, press / to select “Franklin Thesaurus” and then press OK/ . 2. Type a word. • See 3.17 Hints on Inputting Words. • With each letter you type, the resulting list of potential matching entries is refreshed. If the letters you typed match an entry in the word list, it is automatically highlighted. Or, press / to select another word entry you see in the word list. • When an entry is highlighted for about 3 seconds, its preview will show automatically on the right.
4. Some words may have multiple parts of speech or translations, press / to select the one you want and then press OK / to view the inflections. • In the example “record”, press / to select “verbo” (verb) and then press OK / . The verb “record” has three equivalent Spanish translations, press / to select a translation and then press OK / . • 20 For verbs, press F1 [ ] or FN + / to view more conjugations. 3.
3.13 Uncertain Spellings If you are uncertain about how to spell a word, type the portion of the word you do know, and type a question mark (?) in place of each unknown letter. Type an asterisk (*) to stand for any missing portion of a word, including prefixes, suffixes, spaces, symbols, or any number of letters. Note: If you type an asterisk at the beginning of a word, it may take a little while to find the matching words. 1.
the following optins from the menu: All = Look for entries with the search words, whenever they appear. Items following specified order = Look for entries with the search words, in the order as you typed. Input words in succession = Look for entries with the search words, in the word successions as you typed. 3. Press OK / . • If there are multiple entries, press / to select the one you want and then press OK / . • Press FN + / to go to the previous or next entry in a list of multiple search results. 4.
3.15 Highlighting Words Another way to look up words in the dictionaries is by highlighting them in an entry. Note: this feature may not be available on all screens. 1. At a text screen supporting word selection, press OK / . • If the first word on the screen is highlighted, this feature is supported. 2. Use the direction keys to select an available word you want to learn and press OK / .
3.17 Hints on Inputting Words The following instructions apply to all entry screens where word input is allowed. Note: Some entry screens may allow only certain types of character inputs. • Hold and press a letter key to type a capital letter. • To type accents, type a letter (e.g., e) and then press accent until the accent you want appears (e.g., é). • To type a number, press FN + a number key (the numbers are printed at the top right corner of the keys Q-P) (In Calculator, press the number keys directly.
4. LEARN Menu 4.1 Merriam-Webster’s Vocabulary Builder 2. The words are grouped into units. Press / to select a unit and then press OK / . • A preview of the words in the current unit shows on the right of the screen when a unit is highlighted for about 3 seconds. Searching • • Press F1 [ searching. Press F1 [ units. ] to type a word for ] to return to the list of Quizzes 3. Press / to select a word and Quizzes are available in each unit. 1.
2. In a quiz, press or / to select questions. 3. To answer a question, press / to select an answer and then press OK / . 4. Press [ ] to go to the next question. • Press [ ] to go back to the previous question. 5. When all questions are done, press F1 [ ] for the scores. 6. When the score is shown, press F1 [ ] to do the same quiz again. • Press F2 [ ? ] to review the correct answer in each question. When reviewing, a red point indicates a wrong answer and a green point for a correct answer 4.
4.3 About EuroTalk EuroTalk is a language-learning program which contains three modules: Talk More, Talk the Talk and Talk Business. All modules support English and Spanish and up to 10 users with their own history and records. • • • Talk More: Teaches basic conversational phrases and builds confidence to speak a foreign language. Talk the Talk: Designed for teenagers with essential words and phrases for social conversation.
• created for each module. Note: Once created, the user’s profile (source and target languages) cannot be changed. If you have made a mistake, delete the user profile and create a new one with the correct profile. To rename a user name, press F2 [Edit]. To delete a user name, press / to select the user name in the user selection screen and then press F3 [Delete]. • Selecting Chapters 1.
2. Press / to select a phrase or a dialogue and then press OK / . • While browsing the phrases or dialogues, press F1 [ ] to display the phrase or dialogue in full screen with translations. 3. In the standby screen, press OK / again to start the playback. • During playback, use the following keys for controls: 1( ) Stops the playback. 2( ) Skips to the previous phrase or dialogue. 3( ) Starts the playback. 4( ) Skips to the next phrase or dialogue. 5( ) Enables full screen mode during playback.
F1 [ ] • Shows the current phrase or dialogue on the left of the video. In this view, press F2 [ ] to show the translations. Press F1 [ ] to return to the list of phrases or dialogues. Using the Quiz Section • This section contains quizzes in three levels. The quiz contents are related to the current chapter you are studying. 1. In the Quiz section, press / / / to select one of the following options (when available) and then press OK / .
• • F2 [Stat]: Shows your score history in a table format. F3 [Details]: Shows your score history by indicating which questions have been answered wrongly or correctly. Press / to switch between levels. Press F3 [ ] to redo the whole selected exercise or only the questions with wrong answers. 4.5 My Word List As you explore new words, save them in My Word List for further study or review. You can save up to 500 entries in each word list.
Collins SpaEng Collins Spanish-English Dictionary Eng Visual English Visual Dictionary MW ALD Merriam-Webster’s Advanced Learner’s English Dictionary MWDSA Diccionario MerriamWebster de Sinónimos y Antónimos en Inglés Spa Visual Spanish Visual Dictionary VOX Diccionarios General de la Lengua Español Vox 3. Press / to select the dictionary you want and then press OK / or F4 [ ] to add the word to the list. Adding Words from a Dictionary See 3.16 Adding Words to My Word List.
4.6 Personal Dictionary Use the Personal Dictionary to create your own dictionaries on the device. You can copy them to your PC for further editing. A maximum of 50 dictionaries can be created with up to 500 entries in each dictionary. Creating Dictionaries on the Device 1. In the Learn menu, press / to select “Personal Dictionary” and then press OK / . 2. Press F1 [ ] to create a new personal dictionary. 3. Create a name for the dictionary and then press OK / . 4.
Viewing Personal Dictionaries 1. In the Learn menu, press / to select “Personal Dictionary” and then press OK / . 2. Press / in the dictionary selection screen to select the one you want and then press OK / . 3. Press / to select the entry you want to view and press OK / . • You can also type in the search field to look for a word. Editing Personal Dictionaries Use the following soft keys: • F4 [ 1 ]: Deletes the currently selected dictionary or word entry.
5. EXERCISES Menu • 5.1 Creating User Names Editing Users • • • To edit the settings of an existing user in the current exercise, press / to select the user name and then press F5 [Setting]. To delete a user name, press / to select the user name and then press F2 [Delete]. To rename a user name, press / to select the user name and then press F3 [Rename]. • If there are existing users, their current scores and skill levels are shown.
5.2 Audio Dictation In Audio Dictation, a word is read out in the language you have selected. You have to spell the word. 1. In the Exercises menu, press / to select “Audio Dictation” and then press OK / . 2. In Audio Dictation, press / to select a user name and then press OK / . • See 5.1 Creating User Names. 3. A word is read out. Type the word in the space provided. 4. Press F1 [Confirm] to submit the answer. • In test mode, answer must be submitted within the time limit. 5.
for level advancement and progress check. • Language: Selects a language as the exercise language. • Skills: Selects a skill level. • Content: Selects a dictionary as the source of words. 2. Press F1 [Confirm] when done. 5.3 Phrase Builder In Phrase Builder, you have to arrange the words of a sentence in the correct order. 1. In the Exercises menu, press / to select “Phrase Builder” and then press OK / . 2. In Phrase Builder, press / to select a user name and then press OK / . • See 5.
To skip the current question, press F2 [Skip]. • To translate the sentence into the target language, press F4 [Trans]. • To show a hint, press F5 [Hint]. In test mode, showing hints will affect the scores. 4. Press F1 [Confirm] to submit the answer. • In test mode, the answer must be submitted within the time limit. 5. When all the questions in an exercise are done, press F2 [Score] to show the score sheet. Then, press one of the following soft keys to continue: • Press F1 [Cont] to start a new exercise.
5.4 Picture Flash Card Game In Picture Card Game, you match words with pictures. 1. In the Exercises menu, press / to select “Picture Card Game” and then press OK / . 2. In Picture Card Game, press / to select a user name and then press OK / . • See 5.1 Creating User Names. 3. Press / or / (when applicable) to select a word or a picture that matches with the question. To skip the current question, press F2 [Skip]. 4. Press OK / or F1 [Confirm] to submit the answer.
In test mode, there is a time limit for each question. Scores are recorded for level advancement and progress check. • Source: Selects a language as the exercise language. • Target: Selects a language as the hint/translation language. • Skills: Selects a skill level. • Content: Selects using words or pictures for answering the questions. 2. Press F1 [Confirm] when done. 5.
OK or . 3. In the selected module, press / to select a topic and then press OK / . • Repeat this step if there are subtopics. 4. Press / or / to read the content. • If a word or phrase is highlighted, it means a pronunciation is available. Press F3 [Listen] to listen. Press F3 [Stop] to stop listening. • • You can record your own pronunciations to compare with the native voices. Press F2 [Rec On] to begin recording. The recording stops automatically when the progress bar is full.
automatically when the progress bar is full. • After the recording, press F1 [Comp.] to hear it. 5. Press F2 [Next] to continue to the next question. 6. When all the questions in an exercise are done, press F5 [Again] to play all the questions again. Using Pronunciation Practice 1. In the Exercises menu, press / to select “Pronunciation Trainer” and then press OK / . 2. In Pronunciation Trainer, press / to select “Pronunciation Practice” and then press F1 [Select], OK or . 3.
5.6 Reading Comprehension Press / to jump to the previous or next question directly. • To define a word in the text: At the text screen, press OK / to highlight the first word on the screen. Then use the direction keys to select a word you want to learn and press OK / . When done, press to return to the exercise. Press / to turn off the highlight. 4. Press the letter keys (A, B, C or D) to select the best answers for the missing words. • The selected answers are in bold typeface.
• Press F2 [Retry] to try again the same exercise. Changing the Settings In the list of user names, press / to select a user and then press F5 [Setting] to change the settings. 1. In the setting menu, press / to select an option and then press . Press / to change the settings in the pop-up menu and then press OK / to confirm. • Mode: Selects exercise or test mode. In test mode, there is time limit for each question. Scores are recorded for level advancement and progress check.
5.8 Flashcards Flashcards randomly picks words from a selected word list to test your memorization of new vocabularies. You are required to recite the definitions or translations of words which you have saved in My Word List. See 4.5 My Word List. 1. In the Exercises menu, press / to select “Flashcards” and then press OK / . 3. A word will be displayed on the screen for you to study, define, and translate. 4. If you can recite the definition or translation, press F1 [ ] to continue to the next word.
6. TOOLS Menu 6.1 Clock 1. In the Tools menu, press / to select “Clock” and then press OK / . • The clock shows the times of the local city and a chosen world city. 2. Press F5 [ ] when done. Setting Cities and DST 1. Press F1 [ ]. 2. Press / to shift between local and world cities and then press OK / . 3. Press / to select a city from the list and then press OK / . 4. Press F3 [ ] to turn Daylight Saving Time on or off. 5. Press F4 [ ] when done. Setting Clock 1. Press F2 [ ]. 2.
6.2 Calculator 1. In the Tools menu, press / to select “Calculator” and then press OK / . • 3. 4. 5. 6. You can type up to 10 digits. To type a decimal, press L(.). To change the sign of a number, press C(+/-). Press a math function key. Type another number. Press OK / for the result. Press ?*(AC) to start over again at 0. Using the Calculator Memory To demonstrate the calculator memory, try the following equation: (32 x 12) – (8 47 6. TOOLS Menu 2. Type a number. x 8) = 320. 1.
6.3 Memo 1. In the Tools menu, press / to select “Memo” and then press OK / . 2. Press F1 [New]. 3. Enter information in the available fields. Press , OK or to advance to the next field. • For the date, press / to move between fields and use the number keys to make changes (if necessary). 4. Press F1 [Cat.] to assign a category to your memo. • Press / to select a category and then press OK / to confirm. 5. When done, press F4 [Save]. • To quit without saving, press F5 [Close]. • 48 Viewing Entries 1.
6.4 Voice Memo Making Recordings 1. In the Tools menu, press / to select “Voice Memo” and then press OK / . Editing Recordings In Voice Memo, press / to select a recording to be edited. • To change the file name of the selected file, press F3 [ ]. Create a new file name and then press OK / . • To delete the selected file, press F4 [ ]. 2. Press F1 [ ] to start recording. • To pause recording, press F1 [ ]. Press F1 [ ] to resume. 3. Press F2 [ ] when done. Listening to Recordings 1.
7. SETTINGS Menu 7.3 Message Language Use the following options to change the settings of the device. 1. In the Settings menu, press / to select Message Language and then press OK / . 2. Press / to change the setting and then press OK / . • This setting determines the language (English or Spanish) for prompts, help and messages. 7.1 Auto Shutoff Time 1. In the Settings menu, press / to select Auto Shutoff Time and then press OK / . 2. Press / to change the setting and then press OK / .
8. General Controls 8.1 Connecting to Headphones 8.2 Using USB Port The USB port is located at the bottom of the device for a micro-USB 1.1 compatible connection. See 9.1 Connecting to a PC. 8.3 Adjusting Sound Volume Press FN + vol+ or vol– to show the volume control menu. Press / to adjust the volume. 8.4 Changing Font Size When viewing an entry, press AAA repeatedly to change the font size. You can view a help message at any screen by pressing FN + i .
8.7 Using the Touch Screen The screen of the device is touchsensitive. You can use your finger or a stylus (not included) to use the touch screen. Note: The instructions in this user’s guide are for operations through buttons only though many icons, buttons and headwords can be selected or operated on the touch screen. 9. PC Connections 9.1 Connecting to a PC Your device has a built-in USB port and can be connected to your desktop or laptop PC with a USB cable. 1. Turn on your device. 2.
9.3 About Your Device Folders You can transfer data to the device from your PC or save copies of your data to another location on your PC to backup important information. 1. Make sure your device is connected to your PC. • See 9.1 Connecting to a PC. 2. On your PC, find the drive labeled “Removable Disk” or “Franklin” and double-click it to open it. 3. Right-click the image file you want to copy from your PC to your device and then click “Copy” from the pop-up menu. 4.
9.5 Restoring Your Data If you accidentally erase or lose information, you can restore any important information you have previously saved to your PC. Connect your device to your PC. Next, find the location on your PC where you saved a backup copy of your information. Rightclick on those files or folders and click “Copy”. Click the window containing your device’s folders, right-click and then click “Paste” from the pop-up menu. You can then re-access your previously saved information. 10.
Imported to the European Community by: Franklin Electronic Publishers GmbH Kapellenstr. 13 85622 Feldkirchen Germany Device Disposal This device should be disposed through your local electronic product recycling system - do not throw in the trash bin. Packaging Disposal Please save this User’s Guide and all packing materials, as they contain important information. In case of disposal, please refer to your local recycling system. Battery Disposal Do not dispose of batteries with normal household waste.
10.3 Product Care Your device is designed to be light, compact, and durable. However, it is an electronic device and must be treated carefully. Putting unnecessary pressure on it or striking the device against other objects can cause damage. In order to avoid damage to your device, please: • Do not drop, crush, bend, or apply excessive force to the device. • Do not expose your device to moisture, extreme or prolonged heat, cold, humidity, or other adverse conditions.
engineer the ELECTRONIC REFERENCE. You may not export or re-export, directly or indirectly, the ELECTRONIC REFERENCE without compliance with appropriate governmental regulations. The ELECTRONIC REFERENCE contains Franklin’s confidential and proprietary information which you agree to take adequate steps to protect from unauthorized disclosure or use. This license is effective until terminated by Franklin.
and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Note: This unit was tested with shielded cables on the peripheral devices.
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Franklin Electronic Publishers, Inc. Attn: Service Department One Franklin Plaza 8 Terri Lane Burlington, NJ 08016-4907 If you return a Franklin product, please include your name, address, telephone number, a brief description of the defect and a copy of your sales receipt as proof of your original date of purchase. You must also write the RMA prominently on the package if you return the product; otherwise there may be a lengthy delay in the processing of your return.
11.4 Limited Warranty (outside U.S., EU and Switzerland) Notwithstanding the disclaimer of warranties above, this product, excluding batteries and liquid crystal display (LCD), is guaranteed by Franklin to be free of defects in materials or workmanship for a period of one year from the date of purchase. It will be repaired or replaced with an equivalent product (at Franklin’s option) free of charge for any defect in workmanship or materials during that time.
product will be repaired or replaced with an equivalent product (at Franklin’s option) free of charge for any defect in workmanship or materials during that time. The repair of your goods may result in the loss of any user-generated data. Please ensure that you have made a copy of any data saved on your goods. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
