User Guide Sprint SmartViewSM for Windows SSV Version 2.40.4.7.2010 www.sprint.com ©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Table of Contents Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1B. Getting Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1C. Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 1 Getting Started
Section 1A Setting Up Service ⽧ System Requirements (page 2) ⽧ Installing the Drivers for Wireless Devices (page 3) ⽧ Launching Sprint SmartView (page 4) ⽧ Device Activation (page 4) Setting up service is quick and easy. This section walks you through installing device drivers, installing the Sprint SmartView software, launching the software, and getting connected. System Requirements The minimum system requirements for installation and operation of Sprint SmartView are shown in the table below.
Before you connect with a wireless device, you will need to ensure that the device’s drivers are properly installed. WiFi Devices If a WiFi device came preinstalled on your computer, its drivers have most likely already been installed by the computer manufacturer. If you purchased a WiFi device separately and have not already done so, you should install the drivers for the device before proceeding.
Launching Sprint SmartView Once your hardware is installed and ready to connect, you may go ahead and launch Sprint SmartView by doing one of the following: ● Double-click the Sprint SmartView icon ( ) on your computer’s desktop. – or – ● In the Start menu, select Programs or All Programs > Sprint > SmartView > Sprint SmartView. Device Activation Some Sprint Mobile Broadband devices may require activation (programming) prior to use.
Activation Wizard Tutorial Note: This procedure can only be used to activate devices that employ the Activation Wizard. It cannot be used to activate devices that employ one-touch or hands-free activation methods. 1. Connect your device to your computer by inserting it into the appropriate port (USB, PCMCIA, or ExpressCard). 2. Open the Sprint SmartView application. 3. Select Activate Device from the Tools menu in the Sprint SmartView main window. The Activation Wizard window as shown below will open. 4.
5. Click Next to proceed to the next page of the Activation Wizard. 6. Follow the instructions in this window for entering your Activation Code (or MSL). 7. Write down the Electronic Serial Number (ESN) shown on this page of the wizard. 8. Click Next to proceed to the next page of the wizard. This page tells you that your Activation Code has been accepted, and instructs you to enter the Phone Number (MDN) and the MSID (IMSI_S) that the Sprint Customer Service representative gave you in step 4. 9.
Setting Up Service 10. Click Next. The Activation Wizard will display the Confirmation dialog shown below. 11. Verify that the numbers you entered in the previous window are the numbers that appear in this Confirmation dialog. 䡲 If the numbers are correct, click Yes. The next page of the Activation Wizard will appear. Proceed to Step 12. 䡲 If the numbers are not correct, click No. The Activation Wizard will take you back to the previous window so you can correct your entries. 12.
Section 1B Getting Connected ⽧ Manually Establishing Connections (page 8) ⽧ Returning to Automatic Mode (page 9) By default, Sprint SmartView will automatically select an available network and establish a connection based on the priorities specified in the Network Profiles window. See “Network Profile Priority” on page 66 for a discussion of how this works. Note: This is one of two autoconnect features provided by the Sprint SmartView software. The other autoconnect feature is described on page 25.
Manually connecting to a network will disable automatic connection for that technology. However, you can re-enable automatic connection mode for all technologies if you wish: ● If the Auto button is currently dimmed (off), click this button once to turn automatic mode on. ● If the Auto button is currently illuminated (on), click this button once to switch automatic mode off for all technologies. The button will dim. Then, click the button again to re-enable automatic mode.
Section 1C Getting Help ⽧ Visiting the Sprint Website (page 10) ⽧ Contacting Sprint Customer Service (page 10) ⽧ Troubleshooting (page 10) This section describes where you can find more information on Sprint services, options, and troubleshooting problems you have encountered. Visiting the Sprint Website Stop by www.sprint.com and log on to get up-to-date information on Sprint services, options, and more. You can also: ● ● ● ● ● ● Review coverage maps. Access your account information.
Section 2 Sprint SmartView
Section 2A The Main Window ⽧ Basic Layout (page 12) ⽧ The WiFi Control Panel: In Detail (page 15) ⽧ The Mobile Control Panel: In Detail (page 16) ⽧ Connection State (page 18) This section describes the Sprint SmartView main screen, its controls, and the connection status information it displays.
Click this icon to log on to a Virtual Private Network (VPN) using the settings configured on the VPN tab of the settings window. The indicator will turn orange and spin while VPN client software is being launched. It will turn yellow upon successful connection to the desired VPN. GPS Indicator This icon indicates whether GPS functions are enabled on your device. GPS and sharing disabled. In this state, GPS data is not received by the Sprint (gray) SmartView application. GPS enabled/sharing disabled.
My Networks Click this button if you would like to manually select a network to connect to. This displays a list of all networks that are available for connection. They are listed in the following order: 1. Networks for which a profile has been created, in order of priority. 2. WiFi networks for which you do not currently have a profile.
The WiFi Control Panel: In Detail Connection Status Indicator The Main Window The WiFi Control Panel is used to establish connections to WiFi networks. WiFi Protocol Indicator Signal Strength Connection Timer Connection Status Text Click here to connect or disconnect Note: This panel will not appear if Sprint SmartView’s WiFi support has been disabled. To re-enable WiFi functions, select the Use this as my default WiFi management utility check box on the Client tab of the Settings window (see page 89).
Connection Timer This timer indicates how long you have been connected to the currently selected network. The timer only appears when you are currently connected via the selected technology type. Note: The timer can be hidden by clearing the Display Connection Timer check box on the Client settings tab. Connect / Disconnect Click this button to connect to (or disconnect from) the network whose name is currently displayed in the connection status area.
If you are roaming off of the Sprint network for a 3G connection, additional information about your roaming state may be displayed here. It is not displayed for a 4G connection. Mobile Protocol Indicator This indicator displays the mobile broadband data protocol (“bearer type”) used by a 3G network you are currently connected to. (See “3G Bearer Types” on page 28 for more information.) This is not displayed for 4G connections (WiMAX is the only 4G bearer type supported).
Connection State Each button indicates its corresponding technology’s connection status by changes in brightness or color. Connected. Sprint SmartView is connected using this technology. Ready. Sprint SmartView is ready to establish a connection using this technology. Not Ready. Sprint SmartView is NOT ready to establish a connection using this technology. This state will be displayed briefly while the device is being initialized.
Menus in the Main Window Section 2B Menus in the Main Window ⽧ The File Menu (page 19) ⽧ The Tools Menu (page 19) ⽧ The Help Menu (page 20) ⽧ Username and Password Logon Window (page 21) This section describes the menus that are accessable from the main window. The File Menu Clicking File in the menu bar of Sprint SmartView’s main window opens a short menu with the following options: ● Enable Airplane Mode – Selecting this item disables all adapters.
● WiMAX Info – Open the WiMAX Info window. This window displays technical information about the WiMAX network you are connected to and your current WiMAX device. See “The WiMAX Info Window” on page 112. ● Update Data Profile – Instruct your Sprint Mobile Broadband device to update its provisioning information so that it may properly use Sprint data services. ● Change Device Mode – This submenu appears when certain dual mode (3G/4G) mobile devices are attached. Select “CDMA” to use the device in 3G mode.
Selecting Sprint WiFi Login from the Tools menu opens the Username and Password Logon window. 1. Enter your user name in the Username field. 2. Enter your password in the Password field. 3. Re-enter your password in the Confirm Password field. 4. Choose the Save option that best suits your needs: 䡲 Save Nothing 䡲 Save Username only 䡲 Save Username and Password 5. Click OK to save your entries and close the window. (Click Cancel to discard your entries and close the window.
22 Menus in the Main Window
Section 3 Making Connections
Section 3A Mobile Broadband ⽧ Manually Connecting to the Sprint Mobile Broadband Network (page 24) ⽧ Automatic Connection Upon Device Attachment (page 25) ⽧ Multiple Broadband Devices (page 26) ⽧ Locking and Unlocking Your Sprint Mobile Broadband Device (page 28) ⽧ 3G Bearer Types (page 28) This section describes connecting to the Sprint Mobile Broadband Network.
When a device is in NDIS mode, it can be configured to establish a connection automatically whenever you attach it to your computer. 1. Open the Hardware tab of the Settings window. (Click Tools > Settings > Hardware.) 2. Click Modify next to the Mobile Devices heading. The CDMA version of the Device Properties window appears (see page 93). 3. Select the Auto Connect when device is available check box.
Multiple Broadband Devices If you already have a broadband device connected and a new, previously unknown broadband device is connected, Sprint SmartView prompts you to pick which device you want to use. Depending on what is selected for Mobile Devices in the Selection column of the Device List on the Hardware tab of the Settings window, one of two pop-up windows is displayed. For more information, see “The Hardware Tab” on page 90 and “The Device List” on page 92.
Mobile Broadband If Automatic is selected in the Selection column for Mobile Devices, when you insert a previously unknown device, the following pop-up window appears: Select one of the options: ● Use the and assign it the highest priority. ● Use the and assign it the lowest priority. ● Don’t use the at this time. Click OK after you have selected an option. You can change the device priority on the Hardware tab of the Settings window.
Locking and Unlocking Your Sprint Mobile Broadband Device You can lock your Sprint Mobile Broadband device to prevent it from being used by unauthorized individuals. A locked device cannot be used to establish a connection until it has been unlocked. Locking the Device 1. Select Lock Device from the Tools menu. The Enter Lock Code window appears. 2. Enter the current Lock Code in the space provided.
1xRTT 1xRTT (1 times Radio Transmission Technology) is the most basic bearer type for 3G CMDA networks. It is usually limited to download speeds of 144 kilobits per second. Because of its limited (slower) nature, it is sometimes referred to as a 2.5G technology. QNC QNC (Quick Net Connect) is a 2G bearer type. As one of the earliest protocols for transmitting digital data over CDMA networks, it is capable only of relatively slow download speeds of 14.4 kilobits per second.
Section 3B International Roaming (GSM) ⽧ Selecting CDMA or GSM on a Dual-Mode Device (page 30) ⽧ Switching Between a CDMA Device and a GSM Device (page 31) ⽧ Establishing an International Roaming Connection (page 31) ⽧ Manually Selecting a GSM Roaming Network (page 31) ⽧ Creating a GSM Network Profile (page 34) ⽧ International Technical Support (page 35) This describes how you can you can connect to Sprint’s roaming partner networks around the world using the same simple, one-click access employed for dome
If you have both a GSM device and a CDMA device attached to your computer, you can select which device you would like to use by doing the following: 1. Open the Hardware tab of the Settings window. (Click Tools > Settings > Hardware.) 2. Scan down the list until you locate the Mobile Devices heading. To the right of this heading (in the Selection column) is a pull-down menu. Select Manual from this menu. (This enables manual selection of your mobile broadband device.) 3.
7. Select the Hardware tab.
Modify directly to the right of this heading. The GSM Device Property window appears. 9. Select Manual in the Network selection box. 10. Click Scan. A list of all GSM networks detected appears in the table. 11. Click to highlight the Operator name or the Operator ID of the desired operator to select the network you wish to connect to. (Use one of the operators you chose in step 21.
Creating a GSM Network Profile Creating a GSM profile should rarely, if ever, be necessary. Whenever you connect a GSM device, Sprint SmartView creates a GSM network profile for you automatically. The automatically generated profile can be used to connect to any of Sprint’s roaming partner networks. There are two types of manually created GSM profiles: ● Sprint Profiles are actually slightly customized profiles based on Sprint’s default GSM profile.
Sprint Worldwide Customer Service is available to answer your questions 24 hours a day, 7 days a week. Visit www.sprint.com/international and click Chat with us to talk online with an International Services representative; or click Email us to send an email to an International Services representative; or you can call the numbers below if you need assistance. While in the United States: 䡵 Call 1-888-226-7212, option 2. While traveling outside the United States: 䡵 Call +1-817-698-4199, option 3.
Section 3C WiFi Networks ⽧ Manually Connecting to a WiFi Network (page 36) ⽧ Options for Connecting to a New Network (page 37) ⽧ Accessing a Closed Network (page 38) ⽧ Introduction to WiFi Encryption (page 38) ⽧ Accessing an Encrypted Network (page 40) ⽧ WiFi Location Finder (page 40) This section walks you through connecting to WiFi networks, including finding WiFi locations and accessing encrypted, and closed networks.
Options for Connecting to a New Network If Prompt me before saving network settings is selected in the Automatic Profile Creation Settings window (see “Automatic Profile Creation Settings” on page 69), you will see the dialog pictured below whenever you connect to a new WiFi network for the first time. The option selected specifies the type of profile that Sprint SmartView will create for this network.
Do not save settings If you select this option, you can connect to the network this time, but no settings will be saved and no profile created. Accessing a Closed Network To access a closed network with Sprint SmartView, you must set up a network profile for that network. Follow these steps: 1. Select Profiles from the Tools menu. The Network Profiles window will be displayed. 2. Select Add New Profile from the Settings menu. A list of network profile types appears. 3. Select WiFi. 4. Click Add.
802.1x is a protocol that specifies the method Sprint SmartView will use to obtain an encryption key during the WiFi login process. It is really just a standard framework that specifies a second protocol, called an “EAP Type” (Extended Access Protocol), to accomplish most of its work. Therefore, when attempting to access a network that requires 802.1x Authentication, you will need to correctly specify the EAP used and configure the options for that EAP.
What are TKIP and AES? Temporal Key Integrity Protocol (TKIP) and Advanced Encryption Standard (AES) are different encryption protocols that can be used with WPA. TKIP is the method that was called for in the original WPA Specification. AES, which is even more secure, was added as an alternate method to later versions of the specification. So, if the network uses WPA, but doesn't specify which of these it uses, TKIP is the most likely of these to be supported by the network.
Section 4 Applications
Section 4A The Application Launcher ⽧ Launching External Applications (page 42) ⽧ The App Launcher Tab (page 43) ⽧ Adding an Application (page 44) ⽧ Editing the Settings for a Launched Application (page 44) ⽧ Launching an Application Automatically (page 45) ⽧ Changing the Order in Which Applications Are Launched (page 46) ⽧ Stopping an Application From Being Launched (page 46) ⽧ Monitoring Launched Applications (page 47) ⽧ The Application Configuration Window (page 48) ⽧ The Monitor Details Window (page 49
My Account. Gives you access to your Sprint account and allows you to check usage data. Guardian Control. Directs you to a website where you can download an Internet parental control solution that helps parents protect their children and monitor their Internet usage. You can add additional icons to the tApplication Launch menu using the App Launcher tab in the Settings window. (See “Adding an Application” on page 44 for more information.
Adding an Application Follow these steps to add an application to the list in the App Launcher settings tab: 1. On the App Launcher tab, click Add. The Application Configuration window appears (see page 48). 2. Enter the name of the application that you are adding in the Profile Name field. The name entered here will be displayed in the App Launcher tab. 3. Click Browse next to the box marked File. 4. Select the file you wish to add to the list and then click OK. 5.
Note: You cannot edit the settings for the applications added to this list by Sprint. Launching an Application Automatically Applications can be automatically launched when you connect to particular network profiles. Follow these steps to configure automatic application launching: 1. Ensure that the application you wish to launch appears in the list on the App Launcher settings tab. (See “Adding an Application” on page 44.) 2.
Changing the Order in Which Applications Are Launched The order in which applications are launched is controlled by the amount of launch delay specified in the Monitor Details window. Applications with a greater delay will be launched later than applications with a smaller delay. Follow these steps to change the launch delay: 1. In the App Launcher tab, click the Modify button next to the application whose launch order you wish to change. The Monitor Details window appears.
Sprint SmartView can be configured to respond when one of the applications listed in the App Launcher settings tab is shut down, for example, by shutting down your connection or by restarting the application. Follow these steps to enable the monitoring of a specific application: 1. Ensure that the application you wish to monitor appears in the list in the App Launcher settings tab. (See “Adding an Application” on page 44.) 2.
The Application Configuration Window This window allows you to select an application to be added to the list of launched applications in the App Launcher settings tab or to edit the settings Sprint SmartView uses to launch that application. Profile Name This is the name that will be displayed for this application in the App Launcher tab of the Settings window.
Since executable (.exe) files can contain multiple icons, this field can be used to specify which icon in such a file to use. Note: This field is automatically filled in when an executable file is selected above. Toolbar Position This field not currently used by the Sprint SmartView software. Icon / Browse By default, Sprint SmartView will use the primary icon from the executable file selected above.
Launch Delay (sec) If Launch options is set to Auto, Sprint SmartView will wait the number of seconds specified here before launching the application. The delay period begins immediately after a successful connection is made. Note: In most cases, a delay is not necessary. It is only needed when launching an application too quickly causes a problem.
Section 4B ⽧ ⽧ ⽧ ⽧ ⽧ ⽧ ⽧ ⽧ Using GPS Using GPS Requirements for GPS Service (page 51) Mobile-Originated vs.
Mobile-Originated vs. Network-Originated GPS GPS queries can be originated either by your device or by the Sprint network. ● Mobile-originated queries are generated when you use software on your computer or on your device to retrieve location data. Applications in this class include any mapping and navigation software that can be installed on your computer. ● Network-originated queries are generated when the Sprint network needs to locate your device.
Mobile-Originated Service Modes ● Basic – the default mode of all GPS-capable mobile broadband devices. In this mode, the Sprint network helps the device to obtain its initial fix on GPS satellites. This has the effect of allowing the device to obtain its initial position reading somewhat faster than in stand-alone mode. However, this mode requires access to the Sprint network. When the Sprint network is not available, Sprint SmartView will offer to switch to standalone mode (if your device supports it).
Click this icon to enable NMEA. The icon will turn white. Click again to disable NMEA. (white) GPS and NMEA enabled. In this state, GPS data is received by the Sprint SmartView application and data is shared with third-party GPS applications. Additionally, NMEA will be enabled automatically when you launch an application using the GPS Applications Menu. Shutting Off GPS Entirely If you wish to disable GPS entirely, check the Disable GPS on Device field on the Location/GPS settings tab.
Clicking the arrow to the right of the icon opens the GPS Applications menu. This menu can be used to quickly launch applications that require GPS input (such as mapping utilities and other location-based applications). By default, there are no applications listed here, but you can add GPS applications to the menu in the GPS Applications window. (See “Adding a GPS Application to the GPS Applications Window” on page 58 for more information.
GPS Applications Window This window is reached by clicking Configure GPS Applications on the Location/GPS tab of the Settings window. It is nearly identical to the App Launcher settings tab described on page 43, and configuring applications differs very little from one to the other. However the following differences should be noted: ● The applications configured here are assumed to be GPS-aware (for example, mapping applications).
The Sprint SmartView software allows you to share the GPS data generated by your mobile broadband device with third-party GPS applications. Typically, such applications assume that the GPS receiver is attached to a communications (COM) port on your computer and that the data it outputs is formatted according to the NMEA standard for GPS data. The GPS receiver on your device, however, is attached to your computer through an entirely different kind of port.
Windows Vista / Windows 7 1. Display the Windows System Properties folder. The procedure for doing this depends on whether “Computer” is on your desktop or in the first level of the Start menu. 䡲 If “Computer” is on your desktop, right-click the Computer icon and then select Properties from the menu that appears. 䡲 If “Computer” is on the first level of the Start menu, select Computer from the Start menu and then click System Properties at the top of the window that appears. 2.
SmartView software. (See page 57 for instructions specific to each version of Windows.) 2. Open Microsoft Streets & Trips 2008. 3. From the Streets and Trips menu bar, select Tools > GPS > Configure GPS Receiver. The GPS Receiver Settings window appears as shown below. 4. In the list of ports at the bottom of the page, select one of the three ports identified in step 1. If possible, choose a port that you have not yet assigned to another GPS application.
9. Click Add. The Application Configuration window appears. 10. In the Profile Name field, type “Microsoft Streets & Trips 2008.” 11. Enter the location of the Streets & Trips program file (streets.exe) in the File field. If you installed Streets & Trips in the default location, it will be at C:\Program Files\Microsoft Streets & Trips\streets.exe. – or – Click Browse to browse for the file on your hard drive. When you have found the file, select it and click OK. 12.
Section 5 Network Configuration
Section 5A Virtual Private Networks ⽧ What is a Virtual Private Network? (page 62) ⽧ Supported Clients (page 62) ⽧ Configuring a VPN Connection (page 63) ⽧ Automatically Launching a VPN Connection (page 64) This section walks you through configuring a VPN network, discusses the supported VPN clients and shows you how to automatically lauch a VPN connection with Sprint SmartView.
Virtual Private Networks Configuring a VPN Connection As with any other secure network, accessing a VPN requires some security-related configuration. Perform these steps: 1. Consult the administrator of the VPN you wish to access. The administrator will provide you with VPN client software and instructions for establishing VPN connections. 2. If the VPN client software is not already installed on your system, install it now. (Microsoft's VPN client is pre-installed on most versions of Windows.) 3.
Automatically Launching a VPN Connection You can configure a network profile to automatically launch the VPN client and log into a VPN once the connection to the public network is established. Follow these steps: 1. If you have not already done so, configure the connection settings for the VPN you wish to connect to. (See “Configuring a VPN Connection” on page 63.) 2. Open the Network Profiles window. (Click Tools > Profiles.) 3.
Section 5B Network Profiles Network Profiles ⽧ What is a Network Profile? (page 65) ⽧ The Network Profiles Window (page 66) ⽧ Network Profile Priority (page 66) ⽧ Creating a Profile for a WiFi Network (page 67) ⽧ Automatic Profile Creation Settings (page 69) ⽧ Editing a Network Profile (page 70) ⽧ Deleting a Network Profile (page 70) ⽧ Profile Properties: WiFi (page 71) ⽧ Profile Properties: Mobile (page 72) ⽧ Profile Properties: Add Mobile Profile (page 73) ⽧ Profile Properties: IP Settings (page 74) ⽧ Pr
● A WiMAX network. (An appropriate profile is created for you when you install the Sprint SmartView software.) The Network Profiles Window Network profiles can be added and configured in the Network Profiles window. To access the Network Profiles window, select Profiles from the Tools menu. Network Profile Priority In the Network Profiles window, profiles are listed in order of priority.
Perform these steps to create a WiFi network profile. 1. Select Profiles from the Tools menu. The Network Profiles window will be displayed. 2. Select Add New Profile from the Settings menu. A list of network profile types appears. 3. Select WiFi and then click Add to launch the wizard used to create WiFi network profles. 4. In the SSID field, enter the broadcast name of the network to which you will be connecting.
7. Click Next. The General page appears (see page 80). 8. Configure the settings in the General page as desired and then click Finish. Configuring WiFi Data Encryption 1. Contact the administrator of the network you wish to access to obtain any necessary information such as the security method used or the encryption keys required. 2. Select the Enable data encryption check box. 3. Select the appropriate Authentication method for this network.
their names, you must enter the encryption key for this network in Network key and Confirm network key fields. If you selected one of the WPA or WPA2 methods that don't have “PSK” in their names, you must configure 802.1x Authentication. Follow these steps to enable 802.1x Authentication when connecting to this network: a. Select the Enable 802.1x authentication check box. b. Select the EAP Type from the EAP type dropdown menu. c. Click Properties to configure the settings for the selected EAP type.
Editing a Network Profile You can edit all settings for network profiles you have created yourself and all of settings for profiles that were created automatically for you when you connected to a WiFi network. A reduced set of parameters will be available for modification in profiles that were created for you by Sprint. 1. Select Profiles from the Tools menu. The Network Profiles window appears. 2. Select the profile you wish to edit in the left pane of the window. 3. Click Edit.
The WiFi page contains the security settings for WiFi network profiles. ● The version of this window pictured on the left below appears when creating a new profile. ● The tabbed version on the right appears when editing an existing profile. Although the window controls vary, the actual parameters included are identical for both versions. Follow these steps to configure WiFi network security: 1. In the SSID field, enter the name broadcast by the network for which you are creating a profile.
Profile Properties: Mobile This Mobile page contains the basic settings for GSM network profiles. It is not included in any other profile type. ● The version of this window pictured on the left below appears when creating a new profile. ● The tabbed version on the right appears when editing an existing profile Although the window controls vary, the actual parameters included are identical for both versions. Service The name of the network for which you are creating this profile. It is not editable.
This is the telephone number that your device must dial in order to connect to this network. In most cases, the dialed number for the selected network will have been pre-entered for you (and will not be editable). However, if you are creating a custom profile, you must enter the appropriate number here. If you do not know the appropriate information for this network, contact the network provider.
Service The name of the network for which you are creating this profile. It is not editable. Service Type The type of service provided by this network (EVDO, 1xRTT or QNC). For the Sprint network, this is set to Auto, which tells the Sprint SmartView software to select the fastest connection technology available at a given location. Dialed Number This is the telephone number that your CDMA device must dial in order to connect to the Sprint network.
Network Profiles Although the window controls vary, the actual parameters included are identical for both versions. Profile IP Address The settings in the top group specify the IP address that your system will use when connected to this network. The default selection, Obtain IP address automatically, instructs Sprint SmartView to ask the network to assign it an appropriate address each time it connects. This is the correct setting for most network profiles.
Advanced Clicking Advanced opens the Advanced IP Settings window. This window allows you to configure advanced settings pertaining to naming services and protocols to be used with a particular network profile. There are three tabs in this interface: ● DNS (see page 76) ● WINS (see page 78) ● Protocols (see page 79) Advanced IP Settings: DNS Tab The DNS tab in the Advanced IP Settings window allows you to configure the advanced settings pertaining to Domain Name Server usage.
Network Profiles computer's name was “mycompany.com,” the first query sent would be for “pc21.mycompany.com.” ● The second query sent is based on the DNS suffix entered in DNS suffix for this connection (see below). So, if you entered “sales.mycompany.com” in that space, your computer would also attempt to resolve “pc21.sales.mycompany.com.” This query is only sent if a DNS suffix is entered in the space provided. The local setting is used only if the associated group policy is disabled or unspecified.
addition to the DNS registration of the full computer name. The local setting is used only if the associated group policy is disabled or ignored. Advanced IP Settings: WINS Tab The list of WINS Servers on the WINS tab of the Advanced IP Settings window is used to resolve NetBIOS Names (typically used by Windows Workgroups). To add a server to the list, click Add and then enter the IP address of the desired server.
The Protocols tab of the Advanced IP Settings window lists additional protocols that may be used with this connection. Select the check box for the protocols you wish to use.
Profile Properties: General The General page contains settings that apply to all types of network profiles. ● The version of this window pictured on the left below appears when creating a new profile. ● The tab version on the right appears when editing an existing profile. Although the window controls vary, the actual parameters included are identical for both versions. Note: Some of the options pictured on this page may not be available if you are editing a profile created for you by Sprint.
Auto Launch Select this check box if you would like to automatically launch the VPN client software when you establish a connection to this network. Enable Application Launcher If this check box is selected, Sprint SmartView will launch selected applications whenever it establishes a connection to this network. For an application to be launched in this manner, the following must also be true: ● The application must be listed on the App Launcher tab of the Settings window.
82 Network Profiles
Section 6 Settings
Section 6A Sprint SmartView Settings ⽧ The Acceleration Tab (page 84) ⽧ The App Launcher Tab (page 87) ⽧ The Client Tab (page 88) ⽧ The Hardware Tab (page 90) ⽧ The Device List (page 92) ⽧ Device Properties Window: CDMA Version (page 93) ⽧ Device Property Window: GSM Version (page 96) ⽧ The Location/GPS Tab (page 98) ⽧ The Sounds Tab (page 100) ⽧ The Updates Tab (page 101) ⽧ The VPN Tab (page 102) This section describes the tabs located on the Settings window.
Sprint SmartView Settings Enabling and Disabling Acceleration The group of settings marked Acceleration is responsible for enabling and disabling the acceleration feature. The following items are in this group: Startup type This determines whether the data acceleration client automatically starts itself whenever a mobile broadband connection is established, or whether your must manually click Start to enable the acceleration client.
Install/Uninstall If the data acceleration client is currently installed, click Uninstall to remove it from your system. (This will disable acceleration entirely.) On Windows Vista and Windows 7 systems, the uninstall option will be unavailable (grayed out) because of restrictions in the windows security configuration. Running the application as an administrator will allow access to this option. Follow these steps: 1. Close the Sprint SmartView software. 2.
Applications listed on this tab will appear in the Application Launch menu. (See “Launching External Applications” on page 42.) In addition to adding and removing applications from the list, you can specify whether each application will be automatically launched when you connect and whether you want to automatically disconnect when a particular application is shut down. To access the App Launcher tab, click Tools > Settings > App Launcher.
The Client Tab The Client tab contains general settings for the Sprint SmartView software. (Click Tools > Settings > Client.) User interface is always on top When this check box is selected, Sprint SmartView will always appear on top of other application windows. Enable Splash screen If this check box is selected, Sprint SmartView displays a splash screen while it starts up.
When this check box is selected (default), a timer will be displayed in the main window, showing how long the current connection has been established. Use this as my default Wi-Fi management utility When this check box is cleared, WiFi is disabled and does not appear in Sprint SmartView's user interface. This is useful if you have another WiFi management utility that you would rather use instead of Sprint SmartView.
The Hardware Tab The Hardware tab is used to configure hardware-related settings for establishing a connection. (Click Tools > Settings > Hardware.) The following items can be found on this tab: The Device List This four-column table takes up most of the tab’s area. It is a list of all the devices connected to your computer that may be used to establish network connections. From the Device List, you can: ● ● ● ● Enable and disable individual devices. Choose from multiple devices of the same type.
If there are two or more devices within a technology type and Automatic is selected in the Selection column, the devices within that technology type can be reordered to specify priority. The first device within a technology type has the highest priority for that technology type. Use the Up and Down buttons, located below the Device List, to change the order in which the devices are listed within their technology type.
The Device List The device list is a four-column table that appears at the top of the Hardware tab of the Settings window. It is primarily used to select and configure connected devices. Devices Column This column lists all the network access devices installed on your computer, grouped by the connection technologies they use. Each technology type heading is followed by the device names of the specific devices of that type that are installed on your computer.
The CDMA version of the Device Properties window contains four sections that are used to configure the behavior of CDMA devices connected to your computer. Roaming Selection The options in this group dictate whether Sprint SmartView will attempt to connect to a roaming network. Consult your service agreement for more information about roaming service and any charges that such service might incur.
Make a selection in the Roam Guard drop-down list box to specify whether you would like Sprint SmartView to display a warning message when you are about to connect to a roaming network for which there may be additional roaming charges. ● When Always Ask is selected, Sprint SmartView will always display the warning message when connecting to a roaming network. ● When Never Ask is selected, Sprint SmartView will never display the warning message.
This group of settings allows you to update the configuration files that reside on your device. Choose from the following options: ● Select the Disable Service Updates check box to disable all updates to your device’s configuration. This item disables all the other items in the Device Configuration group and disables network-initiated updates of the same information. ● Click Activate Device if the selected device has not yet been activated. This will initiate the device activation process.
Device Property Window: GSM Version The GSM version of the Device Property window is used to configure the behavior of GSM mobile broadband devices connected to your computer. Network Selection This group’s settings control how Sprint SmartView selects which wireless network to connect to when you are travelling internationally. ● Auto instructs Sprint SmartView to automatically select the best network to connect to based on information provided by your wireless data service provider.
This menu allows you to specify which technology will be used to connect. ● 3G Only — Connect via 3G technologies. ● GPRS Only — Connect via 2G technologies. ● Automatic — Use the default behavior of your wireless device. (Note that this option only appears if your device has a default behavior.) Select Device Mode This option appears if you have a CDMA/GSM dual-mode mobile broadband device. Use it to select the mode to be used by the device.
The Location/GPS Tab The Location/GPS tab lets you configure how Sprint SmartView locates nearby restaurants, banks, hotels, etc., using the Global Positioning System (GPS) in conjunction with Internetbased mapping and search services. (Click Tools > Settings > Location/GPS.) Note: The settings on this tab will only be available if your device has a GPS function.
Lets you select which mapping and search service you want to use when searching for nearby restaurants, banks, etc. GPS Mode If your device supports multiple GPS modes, you can select which mode your device should use. Configure GPS Applications Click this button to open the GPS Applications window. This window can be used to add more application icons to the GPS Applications menu. (See “The GPS Applications Menu” on page 55 for more information.
The Sounds Tab The Sounds tab lets you configure Sprint SmartView to play a sound when various events occur. (Click Tools > Settings > Sounds.) You can also specify the sounds that Sprint SmartView plays. Select the Enable Sounds check box to enable this feature. Once the feature is enabled, select the check box for an event you wish to associate with a sound, and then click Browse to select the sound file (Windows .WAV format) for that event.
The Updates tab allows you to specify when updates to the Sprint SmartView software and its databases are made. (Click Tools > Settings > Updates.) Automatically download and install Select this option to have Sprint SmartView automatically download and install product updates at regular intervals. Note: These updates are silent. You will not see the update wizard when updates are downloaded silently.
Update Now Click Update Now to have Sprint SmartView immediately check for available updates. If new updates are available, an update wizard will appear. This wizard allows you to choose which updates you want to download and install. Apply Firmware Update As part of its update process, Sprint SmartView can download updates to your device's firmware. Normally, such an update will be installed as soon as it is downloaded. In some cases, however, you can choose to defer the update’s installation until later.
Use existing VPN profile Select this option if the VPN client software you will be using is supported by Sprint SmartView. Then, specify the supported VPN client software and the Login Profile that you want to use. (See “Supported Clients” on page 62 for more information on supported VPN client software.) Use third party VPN client Select this option if the VPN client software you will be using is not supported by Sprint SmartView, and then follow these steps: 1. Click Browse. 2.
104 Sprint SmartView Settings
Section 7 Troubleshooting and FAQ
Section 7A Troubleshooting Tools ⽧ Event History Manager (page 106) ⽧ WiFi Network Info (page 107) ⽧ The Mobile Info Window (page 109) ⽧ The WiMAX Info Window (page 112) ⽧ About Sprint SmartView (page 115) This section provides additional information on using Sprint SmartView’s troubleshooting tools and procedures to resolve connection problems. Included are some frequently asked questions about troubleshooting Sprint SmartView.
Note: Byte totals displayed are approximate and are not used to calculate data charges. ● Click Reset Event History Manager to delete all the currently logged events and reset the usage data to 0. Note: For WiFi connections, the usage estimates assume 1,500 bytes per packet received and 150 bytes per packet sent. WiFi Network Info To view information about a WiFi network you are connected to or about your current WiFi device, select WiFi Info from the Tools menu.
● Gateway – The address of the device that is responsible for routing all of the network traffic you send over the WiFi connection. ● DNS server – The address of the server your computer is using to translate Internet addresses from text to numeric format and back. For example, your browser might use the DNS server to convert sprint.com to 206.159.101.241. ● DHCP server – The address of the server that assigned your computer’s network configuration for the current wireless connection.
The Mobile Info Window To view information about your mobile broadband device or your current mobile broadband connection (if any), select Mobile Info from the Tools menu. Note: The information displayed in this window is provided by your device and its drivers. If the device does not provide this information or the information provided is incorrect, this will be reflected in the displayed data.
Device Tab The Device tab displays information about your current mobile device (if any). Hardware information ● Device name – The name used internally by software applications to uniquely identify your mobile broadband device. ● Device description – The user-friendly name of your device. ● Manufacturer – The name of the manufacturer of your device. ● Modem model – The model name of your device. ● Revision – The revision field contains manufacturer-specific information about the version of your device.
Network Tab Troubleshooting Tools The Network tab contains information about the mobile network you are currently connected to (if any). Carrier information ● Network name – The name of the mobile carrier you are currently connected to. ● System ID – The ID of the network to which your device is currently connected. Session information ● Connected – Indicates whether you are currently connected to a mobile broadband network.
● IP address – The IP Address you are using for the current mobile broadband connection. Ordinarily, the address displayed here is assigned only for the duration of the current connection. It is most likely NOT permanently assigned to your computer. ● Gateway address – The address of the default gateway that has been assigned to your device. ● Workmode – The current workmode assignment for your device (if available).
Device Tab Troubleshooting Tools The Device tab contains information about your current WiMAX Device (if any). ● MAC Address – The Hardware Address of the device. MAC (Media Access Control) addresses are pre-configured by the device's manufacturer and usually cannot be altered. These addresses are used for transferring data by hardware-level protocols such as Ethernet or WiMAX.
Advanced WiMAX Information Clicking Advanced on the Device page of the WiMAX Info window opens the Advanced WiMAX Information window (shown below). This window provides advanced information for troubleshooting the WiMAX airlink. ● Rx Power – The strength of the signal being received by your WiMAX device. ● CINR – Carrier to Interference + Noise Ratio. This is an indication of how strong the desired signal is compared to any interfering signals and noise. A value of 27 as shown ● BSID – Base Station ID.
Select About Sprint SmartView from the Help menu to open a window displaying version information for the Sprint SmartView software and the phone number for Sprint Customer Service. Click System Info to open a window containing extensive information about your computer's configuration. This information may be useful to a Customer Service Representative should you need help in resolving a problem.
Section 7B Troubleshooting Procedures ⽧ Application Launch Issues (page 116) ⽧ Connection Issues (page 117) ⽧ Device Issues (page 118) ⽧ Numbered Errors (page 119) This section provides troubleshooting information on application launch issues, device issues, and interpreting numbered errors in Sprint SmartView. Application Launch Issues Application is not visible after launch Sprint SmartView is designed to open in the display state from which it was last exited.
Multiple Connections Not Allowed This error message appears if both of the following conditions are met: ● The Allow simultaneous connections check box on the Hardware tab of the Settings window (see page 91) is not selected. ● You attempted to establish a second connection while you were still connected using another technology. Note: VPN connections established by certain VPN client software (such as Check Point VPN) may appear to Sprint SmartView as a second connection.
Device Issues In some circumstances, Sprint SmartView will not be able to use your WiFi, WiMAX, or mobile broadband device. Device Disabled You can enable an attached wireless device by selecting Enable 3G, 4G, or Enable WiFi from the File menu. Note: On Windows Vista and Windows 7 systems, these options may be unavailable (grayed out) at all times. This may be because of security restrictions in your security configuration. Running the application as an administrator may allow access to these options.
Error 67 Your Sprint user name, password, or both may be incorrect. Possible causes include the following: ● Sprint Mobile Broadband device account credentials have changed. ● Sprint Mobile Broadband device is no longer provisioned for service. Resolution ● Select Update Data Profile IOTA from the Tools menu. This instructs your device to update its provisioning information so that it may properly use Sprint data services. ● Rerun the Activation Wizard. See page 5 for a tutorial on the Activation Wizard.
Error 628 The connection was terminated by the remote computer before it could be completed. Possible causes for this error include the following: ● Call was dropped due to poor signal. ● Call was dropped due to network congestion. Resolution ● If indoors, move closer to a window, exterior wall or move to a higher level. Re-orienting the computer or wireless device may help as well. ● Wait 30 seconds, and then try to connect again. Error 633 The device is already in use or is not configured properly.
Troubleshooting Procedures Error 678 The remote computer is not responding. Possible causes for this error include: ● Poor signal. ● Network resources are unavailable. Resolution ● If indoors, move closer to a window or exterior wall or move to a higher level. Reorienting the computer or wireless device may help as well. ● Wait 30 seconds, and then try to connect again. Error 691 Access was denied because the supplied user name, password, or both is invalid on the domain.
Error 719 PPP termination by remote machine. Possible causes for this error include the following: ● Poor signal. ● Network resources are unavailable. Resolution ● If indoors, move closer to a window or exterior wall, or move to a higher level. Reorienting the computer or wireless device may help as well. ● Wait 30 seconds, and then try to connect again. ● Reboot the computer. Error 777 The connection attempt failed because the connecting device on the remote computer is out of order.
Frequently Asked Questions ⽧ General Questions (page 123) ⽧ WiFi Questions (page 124) ⽧ Device Issues (page 125) ⽧ GPS Questions (page 126) This section presents some Frequently Asked Questions to assist in your general understanding of Sprint SmartView and assist when troubleshooting general issues with the software and wireless devices. General Questions Why Does Sprint SmartView Shut Down Windows “Zero Config”? “Zero Config” is the WiFi management utility built into Windows XP.
How do I return WiFi Control to Zero Config? Sprint SmartView returns control to Zero Config automatically whenever you exit the Sprint SmartView application. If you would rather use Zero Config to manage WiFi connections even when Sprint SmartView is running, you must disable Sprint SmartView’s WiFi management. 1. Select Settings from the Tools menu. The Settings window appears. 2. Select the Client tab. 3. Clear the Use this as my default WiFi management utility check box. 4. Click OK.
In some circumstances, Sprint SmartView will not be able to use your WiFi device, your WiMAX device, your mobile broadband device, or all three. Disabled WiFi, WiMAX, and mobile broadband devices, like any other network adapters, can be disabled by Microsoft Windows. The status text in Sprint SmartView's main window will indicate when a device has been disabled. Resolution Re-enable the device. (See “Device Disabled” on page 118 for more information.
GPS Questions Terminology GPS = Global Positioning Systems HEPE = Horizontal Estimated Position Error (equates to GPS accuracy) NMEA = National Marine Electronics Association LBS = Location-Based Services BMF = Business Mobility Framework IMQ = Idle Mode Query (Service Option 35) AFLT = Advanced Forward Link Trilateration Questions About GPS Technology What is GPS? GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit.
What is the difference between GPS Basic and GPS Premium? GPS Basic is for outdoor use similar to the capabilities of a typical GPS device. GPS Premium is an enhanced GPS capability allowing GPS to be used indoors and outdoors. What is NMEA? NMEA 0183 is a standard protocol, used by GPS Receivers to transmit data. NMEA Output is composed of various strings. Sprint Mobile Broadband devices support the following strings: $GPGGA, $GPRMC, $GPGSA, $GPGSV.
GPS and Sprint SmartView How do I enable GPS? Uncheck Disable GPS in the Location/GPS tab. How do I display the GPS Receiver? The GPS Search menu appears at the bottom of the main window. Hovering over the satellite icon near the upper-right corner of the main window, displays the GPS data received. Clicking this icon displays the GPS Application Launch menu. Does GPS work when Privacy is On? No. Turning privacy on means you do not want your device to be discoverable via GPS.
Section 8 Terms and Conditions
Service Agreement General Terms and Conditions of Service Please note these terms may not be the most current version. A current version of the terms is available at our website or upon request. Para solicitar esta literatura en español, por favor contactar a 1-800-777-4681. Basic Definitions In this document: (1) “we,” “us,” “our,” “Nextel,” and “Sprint” mean Sprint Solutions, Inc.
Services are subject to our business policies, practices and procedures (“Policies”). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without notice. When You Accept The Agreement You must have the legal capacity to accept the Agreement.
Our Right To Suspend Or Terminate Services We can, without notice, suspend or terminate any Service at any time for any reason, including, but not limited to: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/ threatening/abusing/offending our employees or agents; (d) providing false information; (e) interfering with our operations; (f) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement; (g) breaching the Agreement or failing to follow our
An ASL is a temporary or permanent limit (typically based on credit history, payment history, or to prevent fraud) we place on the amount of unpaid charges you can accumulate on your account, regardless of when payment on those charges is due. We reserve the right to determine which charges count towards an ASL. If you have an ASL, we may suspend your Services without prior notice if your account balance reaches the ASL, even if your account is not past due.
Porting/Transferring Phone Numbers We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, that is considered a request by you to us to terminate all of the Services associated with that number. You’re responsible for all charges billed or incurred prior to deactivation and for any applicable Early Termination Fees.
Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.
you or us. Subscription charges for recurring Services occur at the beginning of each bill cycle. Information regarding your bill cycle for subscription Services will be provided when you order the Services. How We Calculate Your Charges For Billing Purposes Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press “Talk” or your Device connects to the network and stops when you press “End” or the network connection otherwise breaks.
Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill cycle in advance) and usage/transaction specific charges (usually billed in the bill cycle in which they’re incurred). Some usage charges, such as those that depend on usage information from a third party, may be billed in subsequent bill cycles and result in higher than expected charges for that month. Bill cycles and dates may change from time to time.
possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website. Disputing Charges - You Must Still Pay Undisputed Charges Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially contained the charge. Disputes can only be made by calling or writing us as directed on your invoice or elsewhere.
Information on Devices: Your Device may contain sensitive or personal information. Sprint is not responsible for any information on your Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control, including, but not limited to, relinquishing, exchanging, returning, or recycling your Device.
If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your Term Commitment. You will remain liable for any monthly recurring charges associated with the Service on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.).
We Agree To First Contact Each Other With Any Disputes We each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information and the proposed resolution. We agree to contact each other as described in the Providing Notice to Each Other Under The Agreement section of the Ts&Cs.
No Class Actions TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING. No Trial By Jury TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
Numerics 3G/4G Technology Button . . . . . . . . . . . . . . .17 802.1x Authentication . . . . . . . . . . . . . . . . 39, 69 A Acceleration . . . . . . . . . . . . . . . . . . . . . . . .84-86 Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Activation . . . . . . . . . . . . . . . . . . . . . . 4-7, 20, 95 Activation Wizard . . . . . . . . . . . . . . . . . . . . . . 4-7 AES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40, 68 App Launcher . . . . . . . . . . . . . .
Enter Lock Code Window . . . . . . . . . . . . . . . .28 Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 119-122 067 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 1012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 619 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 628 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 633 . . . . . . . . . . . . . . . . . . . . . . .
M MAC Address . . . . . . . . . . . . . . . . . . . . . . . . 108 Manual Connections . . . . . . . . . . . . . . . . . . . .13 MDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6, 110 MIP Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Mobile Broadband Automtic Connections Using NDIS . . . . .25 Connection Speed . . . . . . . . . . . . . . . . . .43 Coverage Maps . . . . . . . . . . . . . . . . . . . . .42 Criteria for connection . . . . . . . . . . . . . . .
Client Tab . . . . . . . . . . . . . 15, 17, 19, 88-89 Hardware Tab . . . . . . . . . . . . . . . . . . . . . . .90 Location/GPS Tab . . . . . . . . . 13, 53, 98-99 Mobile Settings . . . . . . . . . . . . . . . . . . . . .31 Sounds Tab . . . . . . . . . . . . . . . . . . . . . . 100 Update Settings Tab . . . . . . . . . . . 101-102 VPN Tab . . . . . . . . . . . . . . .63, 64, 102, 103 Signal Strength . . . . . . . . . . . . . . . . . . . . . . . 111 Signal Strength Indicator Mobile . . . . . . . . . . . . .