User's Manual

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 29 Total 31
10.2 Fault alarm list
Franklin Home Power is an integrated system. It will appear any alarms in running duration. You can feedback the
warning code and the screenshot as well the simple description to FrnaklinWH service for further supports if the alarms
caused the system down.
Below is the typical alarms listed here.
Table, Typical list of system fault alarm
Item Alarms Description
Alarm Code
(HEX)
Triggering Actions Service
1 Grid relay close fault 0x1001 The relay is still closed when the
relay open signal is sent
aPower off locked Apply the service
2 Grid relay open fault 0x1002 The relay is still open when the
relay close signal is sent
aPower off locked Apply the service
3 Generator relay close fault 0x1003 The relay is still closed when the
relay open signal is sent
aPower off locked Apply the service
4 Generator relay open fault 0x1004 The relay is still open when the
relay close signal is sent
aPower off locked Apply the service
5 Generator fault 0x1006 Reserved - -
6 Backup fault 0x1007 Reserved - -
7 FHP general power fault 0x1008 Reserved - -
8 DSP communication fault 0x1009
No heartbeat signal from DSP
within 5 seconds
aPower off Apply the service
9 S
olar meter communication
fault
0x100A No meter signal received within
5 seconds
aPower off Apply the service
10 G
rid meter communication
fault
0x100B No meter signal received within
5 seconds
aPower off Apply the service
11 E
xpands meter
communication
0x100C Reserved - -
12 External RS485 fault 0x100D Reserved - -
13 Can fault 0x100E
No can signal received at 5
seconds
aPower off Apply the service
14 SOC lower alarm 0x100F SOC<0.3% aPower shift to Ready
status and stop the
output
SOC resume >0.3%