freeView IP 100 Single Port KVM over IP SWITCH USER’S MANUAL Rev 1.
Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc. © Copyright 2005, freeView IP and the freedom9 company logo are trademarks or registered trademarks of freedom9 inc. All rights reserved. Sun and Java are trademarks or registered trademarks of Sun Microsystems, Inc.
freeView IP 100 User’s Manual TABLE OF CONTENTS 1 2 3 4 5 QUICK INSTALLATION GUIDE........................................................................................................... 3 1.1 INTRODUCTION............................................................................................................................... 3 1.2 HARDWARE INSTALLATION............................................................................................................... 3 1.3 VIDEO MODES ........
6 7 MENU OPTIONS................................................................................................................................ 35 6.1 REMOTE CONTROL ....................................................................................................................... 35 6.2 VIRTUAL MEDIA ............................................................................................................................ 37 6.3 USER MANAGEMENT .................................................
freeView IP 100 User’s Manual LIST OF FIGURES Figure 1-1: The Host and Console Connectors ............................................................................................ 5 Figure 1-2: KVM Setup Program................................................................................................................... 6 Figure 1-3: Java Warning..............................................................................................................................
Figure 6-10: Nero Selection Dialog............................................................................................................. 45 Figure 6-11: Drive Redirection Menu .......................................................................................................... 45 Figure 6-13: Create a New Device.............................................................................................................. 48 Figure 6-14: Device Configuration Dialog ................................
freeView IP 100 User’s Manual 1 QUICK INSTALLATION GUIDE 1.1 Introduction The freeView IP 100 redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via internet protocol (IP). The unit can also be used in a multi administrator and multi server environment. In addition, the unit is a KVM switch, which can also be used with a local console (a local set of monitor, keyboard, and mouse). 1.
1.4 Initial IP Configuration By default, the freeView IP 100 uses the network parameters shown in Table 1-1. Parameter Value IP auto configuration Static IP-Address 192.168.1.22 Net-mask 255.255.255.0 Default-Gateway None Table 1-1: Default network configuration If these network parameters do not match the network configuration, the device's network settings can be configured using the program KVMSetup.
freeView IP 100 User’s Manual 6. Enter the user name and password under “Authentication”. “super” and the default password is “pass”. 7. Click “Setup Device”. 1.5 The default user name is Web Interface Once the device has been configured to match the network setup, log in to the web interface using a Java enabled web browser. Once the web browser is running, enter “http://” in the browser window (e.g. if the device’s IP address is 192.168.1.22, type “http://192.168.1.
Figure 1-3: Java Warning Figure 1-4 shows the top of the Remote Console window. Figure 1-4: Remote Console Once connected, the following can be performed to improve the user experience: Auto Adjust button If the video displayed is distorted, click this button and the device will automatically adjust its display to improve the quality. Sync Mouse button Choose this option in order to synchronize the local with the remote mouse cursor. This is only required if using Double Mouse mode.
freeView IP 100 User’s Manual 2 Introduction Thank you for purchasing the freeView IP 100. The freeView IP 100 saves money, time, space, equipment and power. The freeView IP 100 defines a new class of remote KVM access devices, it combines digital remote KVM access via IP networks with comprehensive and integrated system management. The device provides convenient, remote KVM access and control via LAN or Internet.
B. C. D. E. Power cable detached, power supply failure 28% CPU, Controller, main board failure 10% CPU fan failure 8% RAM failure 4% Using the freeView IP 100, administrators can determine which kind of serious hardware failure has occurred (See table 2-1). Type of Failure Detected By Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure Server remains in power off state after power on command has been given. CPU Controller, main board failure.
freeView IP 100 User’s Manual Null modem cable 1 PC USB A to B 6 feet cable 1 PC 3-in-1 3 feet KVM cable 1 PC 2.5 Technical Specifications Model No.
2.7 Cable Diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.
freeView IP 100 User’s Manual 3 Hardware Installation 3.1 Operation Overview Figure 3-1 shows some examples of how to connect the freeView IP 100 to the local area network. freeView IP PC IP Network Administrator Figure 3-1a: Single Server Usage Scenario freeView IP 8/16 PS/2 IP Network KVM Switch Multiple Servers Administrator Figure 3-1b: Multiple Server Usage Scenario The freeView IP 100 can be used in a multi-administrator, multi-server environment.
Step 2 Connect the green PS/2 plug on one end of a KVM cable to the mouse port on the host system and the green PS/2 plug on the other end of the cable to the mouse port on the host side of the unit. Step 3 Connect the purple PS/2 plug on one end of a KVM cable to the keyboard port on the host system and the purple PS/2 plug on the other end of the cable to the keyboard port on the host side of the unit.
freeView IP 100 User’s Manual Step 5 Connect an Ethernet cable to the Ethernet port on the unit and/or connect a modem to the DB-9 port on the unit, depending on how the KVM is accessed remotely. INTERNET Modem Step 6 (Only required if using a local console) Connect the monitor to the monitor port on the console side.
Step 7 (Only required if using a local console) Connect the keyboard to the PS/2 port marked as keyboard on the console side. Step 8 (Only required if using a local console) Connect the mouse to the PS/2 port marked as mouse on the console side. Step 9 Connect the power supply on to the freeView IP 100. 3.3 Ethernet Connection The rear side of the freeView IP 100 provides a RJ-45 connector for a 10/100 Mbps Ethernet connection.
freeView IP 100 User’s Manual • Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter. • Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector. 3.4 Connecting The freeView IP 100 To A Multi-Port KVM Switch 3.5 Connecting The External Reset/Power Option Refer to the manual of the IP Power or Serial over IP device for instructions on connecting them to the serial interface on the rear of the freeView IP 100.
4 Configuration 4.1 Initial Configuration The freeView IP 100 is shipped with the network configuration listed in Table 4-1. Parameter Value IP auto configuration DHCP IP-Address None Net-mask 255.255.255.0 Default-Gateway None Table 4-1: Initial Network Configuration Note: If the freeView IP 100 cannot find a DHCP server on startup, it will not have an IP address. The following describes the initial IP configuration that is necessary to access the unit for the first time.
freeView IP 100 User’s Manual Figure 4-1: Setup Utility On the upper left corner, the MAC address(es) of all freeView IP 100 switches are displayed. To rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list. 2. Click “Query Device” to populate the current configuration of the device. 3. Enter the network configuration settings in the Network Configuration screen. 4.
Parity No Stop bits 1 Flow Control None Table 4-2: Serial line parameters 1. 2. 3. 4. 5. Power off the unit. Power on the unit and immediately press the key. After the boot up sequence is completed, a “=>” prompt will appear. Type “config” and press the key and wait for the configuration questions to appear. For each question, type in the desired settings, or press to accept the default value shown in square parenthesis [ ]. 6.
freeView IP 100 User’s Manual 4.5.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeView IP 100 addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the freeView IP 100: Auto mouse speed The automatic mouse mode tries to detect the speed and acceleration settings of the host system automatically. See the section below for a more detailed explanation.
4.5.4 Host System Mouse Settings The host's operating system knows various settings from the mouse driver. Note that the following limitations do not apply if the Mouse Type is set to USB and “MS Windows 2000 and newer”.
freeView IP 100 User’s Manual MS Windows 2000/2003 (Professional and Server), XP It is recommended to use the USB mouse option. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse Speed. For XP disable the “enhance pointer precision” option in the Control Panel. SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1:1, no acceleration. As an alternative, use Single Mouse Mode. MAC OS X It is recommended that the Single Mouse Mode be used.
5 Usage 5.1 Prerequisites The freeView IP 100 features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and how to use them in detail. The interfaces are accessed using the TCP/IP protocol, thus they can be accessed though the Ethernet interface. 5.2 HTTP/HTTPS Full access is provided by the embedded web server. The freeView IP 100 can be managed using a standard web browser.
freeView IP 100 User’s Manual browser to a state of the art encryption scheme. Figure 5-1 shows the dialog box presented by the Internet Explorer 6.0. Figure 5-1: Encryption Key Length in Internet Explorer Newer web browsers support strong encryption by default. 5.3 5.3.1 Logging In And Logging Out Logging In Launch the web browser and enter the address of the freeView IP 100 in the Address Bar.
The device has a built-in super user that has full access to the device. and password for the super user are show in Table 5-1. Login name super (factory default) Password pass (factory default) The default username Table 5-1: Default User Settings Note: The super user cannot access the device via the serial interface. Note: Change the super user password as soon as possible. Failure to do so will pose a severe security risk and will allow unauthorized users to access the device.
freeView IP 100 User’s Manual Return to the main page of the freeView IP 100. Show the remote console. Log out of the web interface. Table 5-2 Web Interface Icons 5.3.2 Logging Out To log out of the web interface, click the Logout button on the main window. The user will also be logged out automatically after 30 minutes of inactivity. 5.4 The Remote Console General description The Remote Console is the redirected screen, keyboard and mouse of the remote host system connected to the freeView IP 100.
Note: If the freeView IP 100 is connected to the Internet through a proxy server without NAT, the Remote Console will not be available from the WAN interface because web proxies are not able to relay the RFB packets. In case of problems, consult the network administrator for proper network configuration. 5.5 Main Window Starting the Remote Console will open another additional window which displays the screen content of the host system.
freeView IP 100 User’s Manual Auto Adjust button If the video display becomes distorted, click this button and wait a few seconds while the device tries to automatically readjust the video settings. Sync mouse button This button activates the mouse synchronization process. Choose this option to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general, there is no need to change mouse settings on the host.
A short description of the options follows. Monitor Only Toggles Monitor Only mode on and off. If Monitor Only is enabled, remote console interaction is disabled and only monitoring is possible. Exclusive Access Toggles Exclusive Access mode if the user has the appropriate access level. When Exclusive Access is enabled, other users cannot open the Remote Console until the current user disables Exclusive Access or logs off the system. A change in access mode is also visible in the status line (Figure 5-7).
freeView IP 100 User’s Manual Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer. Fast Sync: The fast synchronization is used to correct a temporary, but fixed skew. Intelligent Sync: Use this option if fast sync does not work or if the mouse settings have been changed on the host system. Note: Intelligent Sync takes more time than Fast Sync.
Video Settings Through The Web Interface This option enables the local video port. This option determines whether or not the video output from the host is transmitted to the local monitor. The Noise Filter option defines how the freeView IP 100 reacts to small changes in the video input signal. A large filter setting uses less network traffic and leads to a faster video display, but small changes in the display may not be recognized and updated on the remote immediately.
freeView IP 100 User’s Manual Reset all Modes: Reset all modes to the factory-made defaults. Save Changes: Save changes permanently. Undo Changes: Restore last saved settings. Soft Keyboard Figure 5-11: Soft Keyboard • Show Opens the Soft-Keyboard screen (Figure 5-11). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine.
Figure 5-12: Soft Keyboard Mapping • Local Keyboard Used to change the language mapping of the Remote Console Applet. Under normal circumstances, the applet automatically determines the appropriate value. However, the applet may not determine the correct value depending on the particular JVM and the browser settings. A typical example is a German localized system that uses an US-English keyboard mapping. In this case the Local Keyboard will need to be changed to the correct setting manually.
freeView IP 100 User’s Manual Figure 5-13: Remote Console Confirmation Dialog Encoding Figure 5-14: Encoding Allows the user to adjust both the compression rate and the colour depth individually. Depending on the selected compression rate, the data stream between the freeView IP 100 and the Remote Console will be compressed in order to save bandwidth.
5.5.2 Remote Console Status Line Status line The status line shows both the console and the connection state. The size of the remote screen is displayed as well. Figure 5-15 shows a Remote Console with a resolution of 1024x768 pixels. The value in brackets describes the connection to the Remote Console. “Norm” indicates a standard connection without encryption, “SSL” indicates a secure connection.
freeView IP 100 User’s Manual 6 Menu Options 6.1 Remote Control The Remote Control menu allows the user to access the host system via web interface or Telnet. 6.1.1 KVM Console Figure 6-1: KVM Console There are several methods to open the Remote Console window: click the Console icon on the top bar, click the menu entry KVM Console on the left menu bar, or click on the console picture on the right. To refresh the static picture of the remote host screen, click on the “Refresh” button.
6.1.2 Telnet Console Figure 6-2: Telnet Console The freeView IP 100 features a Telnet server that enables the user to connect to the host via a standard Telnet client. If the Telnet program uses a VT100, VT102 or VT220 terminal emulation (or a similar emulation), it is possible to perform a console redirection as long as the host machine is using a text based operating system (e.g. Unix). Connecting to the freeView IP 100 requires a telnet client on the local machine.
freeView IP 100 User’s Manual The following list shows the commands available in mode command and their usage. Command Description help Displays the list of available commands cls Clears the screen quit Exits the current session and disconnects from the client version Displays the release information terminal Starts the terminal passthrough mode for the serial port. The key sequence “esc exit” switches back to the command mode.
• Create an image of the floppy disk. See the next section for instructions on creating a floppy disk image. • Type in the path of the image in the web interface. The path can be entered manually, or can be browsed by using the “Browse…” button on the interface. Figure 6-4: Select Image File • The maximum image size is 1.44MB. To use a larger image, mount this image via a Windows Share (SAMBA) (see the next Section titled “Use Image on Windows Share (SAMBA) for details)”.
freeView IP 100 User’s Manual Figure 6-5: Virtual CD-ROM Image Screen Figure 6-6: Select Windows Share The following information has to be entered to mount the image properly: Share host: The server name, or its IP address. Share name: The name of the share to be used. Path to image: The path of the image file on the share. User (optional): If necessary, specify the user name for the share. If unspecified, and a guest account is activated, the guest account information will be used as the login.
To register the specified file image and its location click on the button “Set”. The specified image file must be accessible on the network from the freeView IP 100. It is important to specify correct IP addresses and device names. Otherwise, the device may not be able to access the referenced image file. Additionally, ensure that the specified share is configured correctly, including granting administrator permissions to the share.
freeView IP 100 User’s Manual Adjust the settings for the selected directory. • Enable sharing on the directory by selecting “Share this folder”. • Enter a name for the share. A short description for this folder can also be added in the “Comment” field. • Adjust the permissions if required by clicking on “Permissions”. • Click “OK” to set the options for this share. Unix, Solaris, Linux To access the share via SAMBA, SAMBA has to be configured properly.
Figure 6-9: RawWrite for Windows Selection Dialog From the menu, select the tab “Read”. Enter (or select) the name of the file in which the floppy content should be saved. Click on the “Copy” button to initiate the image creation process. CD-ROM/ISO Images Unix, Solaris, Linux To create an image file, use the “dd” command in the operating system. This is a standard command included with most Unix, Solaris, and Linux distributions. To create a CDROM image file, copy the contents of the CDROM to a file.
freeView IP 100 User’s Manual Figure 6-10: Nero Selection Dialog 6.2.4 Drive Redirection Figure 6-11: Drive Redirection Menu Driver Installation Follow the KVM Vision Viewer Setup Wizard to install the driver from the included CD-ROM.
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freeView IP 100 User’s Manual Figure 6-12: KVM Vision Viewer Setup Create a New Device • Start KVM Vision Viewer • Click on “Device” and select “New Device” to create a new device 47
Figure 6-13: Create a New Device Figure 6-14: Device Configuration Dialog Device Name: Enter a name for the device. Network Address: Enter the IP address of device. Authentication Port: This is a fixed number “443”. Username: The factory default Username is “super” Password: The factory default Password is “pass”. Connection Mode: Select whether the connection mode is “LAN”, “DSL”, “UMTS”, “ISDN 128k’ or “ISDN/Modem V9.0”. • Click OK. The new device will be added as shown in Figure 6-15.
freeView IP 100 User’s Manual Figure 6-15: New Device Added Drive Redirection Settings • Move the cursor to the new device that has been created. • Click on “Device” then select “Drive Redirection” and “Redirect local drive”. Figure 6-16: Drive Redirection Setting Figure 6-17: Drive Redirection Dialog Drive to redirect: Select the local drive to be shared with the remote computer, which can be a floppy disc, CD-ROM, USB drive or hard drive.
Port: This should be set to “443”. Allow Write Support: Allows the host to write to the shared drive. Note: This feature may result in the data on the shared drive being erased, back up all data before enabling this feature. Device Authentication: The factory default Username is “super” and the default Password is “pass”. • Click OK. The new device icon will be changed as shown in Figure 6-18.
freeView IP 100 User’s Manual Set this option to disable the mass storage emulation (and hide the virtual drive) if no image file is currently loaded. If not set, and no file image is loaded, the host system may hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB). This mainly affects Windows versions 2000 and XP, but other OS might be affected as well. This behavior depends on the BIOS version used in that machine. 6.
6.3.2 Users And Groups Figure 6-21: Set User The freeView IP 100 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available. The account “user” only has permission to open and use the Remote Console. By default, both accounts have the password pass. Remember to change these passwords immediately after the device has been installed and accessed for the first time.
freeView IP 100 User’s Manual 6.4.1 User Console The settings for the User Consoler are user specific. Meaning the super user can customize these settings for every users separately. Changing the settings for one user does not affect the settings for the other users. Figure 6-22: User Console Settings (Part 1) User select box: This selection box displays the user ID which is being modified. The “super” user can change the settings of other users.
depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths, only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. Photo-quality pictures have best results with 4 Bit (16 gray scales). 1 Bit color depth (black/white) should only be used for extremely slow network connections.
freeView IP 100 User’s Manual machine. The advantage of downloading Sun's JVM is that it provides a stable and identical Java Virtual Machine across different platforms. The Remote Console software is optimized for this JVM version and offers a wider range of functionality when run in Sun's JVM. Miscellaneous Remote Console Settings: • Start in Monitor Mode: Sets the initial value for the monitor mode. By default the monitor mode is off.
6.4.2 Keyboard/Mouse Figure 6-23: Keyboard and Mouse Settings Host Interface: Sets which interface the mouse is connected to. The choices are “Auto” for automatic detection, “USB” for a USB mouse, and “PS/2” for a PS/2 mouse. Note: To use the USB and/or PS/2 interface, the correct cabling (USB and/or PS/2) needs to be connected between the freeView IP 100 and the host server.
freeView IP 100 User’s Manual USB Mouse Type: Selects the USB mouse type. Available options are “MS Windows 2000 or newer” for MS Windows 2000 or Windows XP, or “Other Operating Systems” for MS Windows NT, Linux, or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse. Mouse Speed: • Auto mouse speed: Select this option if mouse acceleration is enabled on the host system.
• Force Composite Sync (Required for Sun Computers): To support signal transmission from a Sun machine, enable this option. If not enabled, the picture of the remote console will not be visible. 6.5 Device Settings The Device Settings menu allows the user to configure the freeView IP 100 itself. 6.5.1 Network The Network Settings panel as shown in Figure 6-25 allows network related parameters to be changed. Each parameter will be explained below.
freeView IP 100 User’s Manual Figure 6-25: Network Settings IP auto configuration: This option determines if the device should get its network settings from a DHCP or BOOTP server, or none at all (manual IP address). For DHCP, select “dhcp”, and for BOOTP select “bootp” accordingly. If “none” is selected, then IP auto configuration is disabled. IP address: The IP address in of the unit. Subnet Mask: The subnet mask of the local network.
be used if the Primary DNS Server cannot be contacted. Remote Console and HTTPS port: Port number which the device’s Remote Console server and HTTPS server are listening on. If left empty the default value will be used. HTTP port: Port number which the device’s HTTP server is listening on. If left empty the default value will be used. Telnet port: Port number which the device’s Telnet server is listening on. If left empty the default value will be used.
freeView IP 100 User’s Manual Figure 6-27: Dynamic DNS Scenario The freeView IP 100 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider. Since the administrator does not know the IP address assigned by the provider at any given time, the freeView IP 100 connects to a special dynamic DNS server at regular intervals and registers its IP address there.
Username: The username provided by the Dynamic DNS Server. Spaces are not allowed in the username. Password: The password provided by the Dynamic DNS Server. Check time: The time which the device registers itself with the Dynamic DNS server. Check interval: The time interval which the device registers itself with the Dynamic DNS based on the Check time parameter above. Note: The freeView IP 100 has its own independent real-time clock.
freeView IP 100 User’s Manual connection. If an encrypted connection cannot be made, an error will be reported. 6.5.4 Certificate Figure 6-29: Certificate Settings The freeView IP 100 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment, the device has to expose its identity to a client using a cryptographic certificate.
button which will initiate the Certificate Signing Request generation. The CSR can be downloaded to the local machine with the “Download CSR” button (see Figure 6-30). • Send the saved CSR to a CA for certification. Once the CA has completed their authentication process, a new certificate will be issued for the device.. • Upload the certificate to the freeView IP 100 using the “Upload” button as shown in Figure 6-30.
freeView IP 100 User’s Manual Country (ISO code): The country where the organization is located. This is the two-letter ISO code, e.g. DE for Germany, CA for Canada, or US for the USA. Challenge Password: Some certification authorities require a challenge password to authorize later changes to the certificate (e.g. revocation of the certificate). The minimum length of this password is 4 characters.
interface of the freeView IP 100. A user can connect to the freeView IP 100 using a telephone line the same way that it would connect to an Internet Service Provider (ISP). By dialing the telephone number of the modem using third-party modem software on the local computer, the user can connect to the device through normal telephone lines. The connection is established using the Point-to-Point Protocol (PPP). Before connecting to the device, ensure that the console computer is configured correctly.
freeView IP 100 User’s Manual 6.5.6 Date And Time Figure 6-32: Date and Time This page allows the user to set the internal real-time clock of the freeView IP 100 switch can be set up (Figure 6-27). The time can be set manually or using an NTP (Network Time Protocol) server. If an NTP server is not used, the internal clock will need to be reset if the unit loses power for several minutes.
6.5.7 Event Log Figure 6-33: Event Log Important events such as a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-33). Each of these events belongs to an event group, which can be selected separately. List logging enabled: This is the main method to log events. This method uses the internal log list of the freeView IP 100. To display the log, click on “Event Log” under the “Maintenance” menu.
freeView IP 100 User’s Manual NFS Logging enabled: If this option is selected, the freeView IP 100 will export the log information to a directory or static link on an NFS server. To write log data from more than one freeView IP 100 to the same NFS share, a unique file name must be defined for each device. Once the NFS settings are complete, click the “Apply” button. The NFS share will be mounted immediately. If the NFS share and the NFS server are not available, an error message will appear.
6.6 6.6.1 Maintenance Device Information Figure 6-34: Device Information This section contains summary information about the device and its current firmware.
freeView IP 100 User’s Manual The Connected Users section shown in Figure 6-35 shows which users are connected to the device. The user’s name, IP address, and current status are displayed. The letters “RC” beside a user’s name means that the Remote Console is open. If the Remote Console is opened in exclusive mode, the term (exclusive) will be displayed. 6.6.2 Event log Figure 6-36: Event Log List Figure 6-36 shows the log list including events that are logged by the freeView IP 100. 6.6.
new functionality or special features. A new firmware update is a binary file which can be found on the freedom9 website at http://www.freedom9.com. If the firmware file is compressed (file suffix .zip) then it must be unzipped before it can be installed. Windows users can use WinZip from http://www.winzip.com/ to unzip the file. Other operating systems will have their own unzip programs. Before updating the firmware of the device, the new uncompressed firmware file has to be saved on the local machine.
freeView IP 100 User’s Manual 6.6.4 Unit Reset Figure 6-38: Unit Reset This section allows the user to reset specific parts of the device. The parts include: the keyboard and mouse, the video engine, and the entire device itself. Resetting the device itself is mainly needed to activate a newly updated firmware. It will close all current connections to the administration console and to the Remote Console. The whole process will take about half a minute. Resetting sub devices (e.g.
7 Troubleshooting Q 001: The remote mouse doesn’t work or is not synchronized. A 001: Make sure the mouse settings on the device match the mouse model. There are some circumstances where the mouse synchronization process could behave incorrectly, refer to Section 5.5.1 for more details. Q 002: The video quality is bad or the picture is grainy. A 002: Try to correct the brightness and contrast settings (see Section 6.4.3) until the picture improves.
freeView IP 100 User’s Manual Q 009: Can’t upload the signed certificate in MacOS X. A 009: If an ’internal error’ occurs while uploading the signed certificate, either change the extension of the file to .txt or add a file helper using the Internet Explorer preferences for this type of file. Make sure that the encoding is plain text and the checkbox ’use for outgoing’ is checked. If this does not work, try using a Mozilla based browser.
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.
freeView IP 100 User’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Note that these key codes do not represent necessarily key characters that are used on international keyboards. The names are based on a standard 104 key PC keyboard with an US English language mapping. The layout for this keyboard is shown in Figure B-1.
Figure B-1: English (US) Keyboard Layout Key (and aliases) Key (and aliases) Key (and aliases) 0–9 SPACE PAGE DOWN A-Z ALTGR UP , TILDE ESCAPE, ESC LEFT -, MINUS F1 DOWN =, EQUALS F2 RIGHT ; F3 NUM LOCK ’ F4 NUMPAD0 <, LESS F5 NUMPAD1 , F6 NUMPAD2 .
freeView IP 100 User’s Manual C. Video Modes Table C-1 lists the video modes supported by the freeView IP 100. Do not use custom video settings besides that are not listed in the following table. Otherwise the freeView IP 100 may not be able to detect them.
