freeView IP 800 Eight Port KVM over IP SWITCH USER’S MANUAL Rev 1.
Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc. © Copyright 2005, freeView IP and the freedom9 company logo are trademarks or registered trademarks of freedom9 inc. All rights reserved. Sun and Java are trademarks or registered trademarks of Sun Microsystems, Inc.
freeView IP 800 User’s Manual TABLE OF CONTENTS 1 2 3 4 5 QUICK INSTALLATION GUIDE........................................................................................................... 6 1.1 INTRODUCTION............................................................................................................................... 6 1.2 HARDWARE INSTALLATION............................................................................................................... 6 1.3 VIDEO MODES ........
freeView IP 800 User’s Manual 6 7 5.9 THE REMOTE CONSOLE................................................................................................................ 35 5.10 MAIN WINDOW ............................................................................................................................. 36 MENU OPTIONS................................................................................................................................ 45 6.1 REMOTE CONTROL .......................
freeView IP 800 User’s Manual LIST OF FIGURES Figure 1-1: KVM Setup Program................................................................................................................... 7 Figure 1-2: Remote Console ......................................................................................................................... 8 Figure 3-1: freeView IP 800 Usage Scenario..............................................................................................
freeView IP 800 User’s Manual Figure 6-13: Certificate Settings ................................................................................................................. 58 Figure 6-14: SSL Certificate Upload ........................................................................................................... 59 Figure 6-15: Serial Port ...............................................................................................................................
freeView IP 800 User’s Manual LIST OF TABLES Table 1-1: Default Network Settings.............................................................................................................. 6 Table 2-1: Host System Failures and Detection Methods........................................................................... 10 Table 4-1: Initial Network Configuration ...................................................................................................... 19 Table 4-2: Serial Line Settings .......
freeView IP 800 User’s Manual 1 Quick Installation Guide 1.1 Introduction The freeView IP 800 redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. The freeView IP 800 can also be used in a multi administrator and multi server environment. Also, the freeView IP 800 is a KVM switch which can be used with a local console. 1.2 Hardware Installation In order to connect to the freeView IP 800, perform the following steps: 1.
freeView IP 800 User’s Manual the unit has been connected to the network and powered on. To change the network settings of the device: 1. Open Windows Explorer and browse to the CD drive. 2. Double-click the file KVMSetup.exe. 3. A screen similar to Figure 1-1 will be displayed. Figure 1-1: KVM Setup Program 4. Select the unit’s MAC address from the drop-down list under “Device MAC address”. 5. Enter the desired IP address for the device under “Network Configuration”. 6.
freeView IP 800 User’s Manual It is recommended that the default password be changed immediately to prevent unauthorized access to the device. 1.6 Remote Console The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which the freeView IP 800 is connected. The web browser which is used to access the unit has to have Java Runtime Environment version 1.1 or higher installed. However, it is strongly recommended that the Sun JVM 1.4 is installed.
freeView IP 800 User’s Manual 2 Introduction Thank you for purchasing the freeView IP 800. The freeView IP 800 saves money, time, space, equipment and power. The freeView IP 800 defines a new class of remote KVM access devices; it combines digital remote KVM access via IP networks with comprehensive and integrated system management. The device provides convenient, remote KVM access and control via LAN or Internet.
freeView IP 800 User’s Manual B. C. D. E. Power cable detached, power supply failure 28% CPU, Controller, main board failure 10% CPU fan failure 8% RAM failure 4% Using the freeView IP 800, administrators can determine which kind of hardware failure has occurred (See table 2-1). Type of Failure Detected By Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure Server remains in power off state after power on command has been given.
freeView IP 800 User’s Manual • Daisy chain bank is automatically detected, no need for a DIP switch • Manage servers around the world • KVM (keyboard, video, mouse) access over IP and analog telephone line (external modem required) • BIOS level access • No impact on server or network performance • Automatically senses video resolution for best possible screen capture • High-performance mouse tracking and synchronization • SSL encryption 2.
freeView IP 800 User’s Manual 2.5 Technical Specifications Model No.
freeView IP 800 User’s Manual 2.6 System Requirements Model No. freeView IP 800 switch Local console side One VGA Monitor One Keyboard One Mouse Network side 10/100Mbps Ethernet or Modem Remote Console side One computer Computer side 8 PCs with 8 3-in-one cables (One HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS/2 cables) 2.
freeView IP 800 User’s Manual 2.
freeView IP 800 User’s Manual 3 Hardware Installation 3.1 Operation Overview Figure 3-1 shows an example of how to connect the freeView IP 800 KVM switch to its host, to peripheral devices, to the power source and to the local area network. Administrator IP Network freeView IP 800 Administrator 8 Servers Figure 3-1: freeView IP 800 Usage Scenario The unit redirects local keyboard, mouse, and video data to a remote administration console. All data is transmitted via IP.
freeView IP 800 User’s Manual Step 2 Find a convenient place to put the unit. Its 19” rack mount form factor makes it ideal for mounting on a 19” rack. When mounting to a rack, attach the included brackets to the sides of the unit. Take note of the length of your cables so that your computers, KVM Switch, keyboard, mouse and monitor are distanced properly. Step 3 Connect the monitor to the KVM Switch.
freeView IP 800 User’s Manual procedure for each computer. Step 7 Double-check all of the connections. You can check the color of keyboard and mouse connectors to make sure the keyboard and mouse cables go to the correct ports. Step 8 Repeat steps 6 and 7 for the remainder of the computers. Step 9 Connect the Ethernet and/or modem, depending how you want to access the unit. Internet Modem The rear side of the unit provides an RJ-45 connector for Ethernet.
freeView IP 800 User’s Manual Using a 10 Mbps Connection For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, 5 or 6 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub. • Make sure that the cable is wired appropriately for a standard 10BASE-T adapter. • Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector.
freeView IP 800 User’s Manual 4 Configuration 4.1 Initial Configuration The freeView IP 800 is shipped with the network configuration listed in Table 4-1. Parameter Value IP auto configuration DHCP IP-Address None Net-mask 255.255.255.0 Default-Gateway None Table 4-1: Initial Network Configuration Note: If the DHCP connection fails on boot up, the freeView IP 800 will not have an IP address.
freeView IP 800 User’s Manual Figure 4-1: freeView IP 800 Setup Tool On the upper left corner, the MAC address(es) of all freeView IP 800 switches are displayed. To rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list. 2. Click “Query Device” to populate the current configuration of the device. 3. Enter the network configuration settings in the Network Configuration screen. 4.
freeView IP 800 User’s Manual Parity No Stop bits 1 Flow Control None Table 4-2: Serial Line Settings 1. 2. 3. 4. 5. Power off the unit. Power on the unit and immediately press the key. After the boot up sequence is completed, a “=>” prompt will appear. Type “config” and press the key and wait for the configuration questions to appear. For each question, type in the desired settings, or press to accept the default value shown in square parenthesis [ ]. 6.
freeView IP 800 User’s Manual 4.5.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeView IP 800 addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the freeView IP 800: 1. Auto mouse speed The automatic mouse mode tries to detect the speed and acceleration settings of the host system automatically. See the section below for a more detailed explanation. 2.
freeView IP 800 User’s Manual 4.5.4 Host System Mouse Settings The host's operating system knows various settings from the mouse driver. Note: The following limitations do not apply if the Mouse Type is set to USB and “MS Windows 2000 and newer”.
freeView IP 800 User’s Manual MS Windows 2000/2003 (Professional and Server), XP It is recommended to use the USB mouse option. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse Speed. For XP disable the “enhance pointer precision” option in the Control Panel. SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1:1, no acceleration. As an alternative, use Single Mouse Mode. MAC OS X It is recommended that the Single Mouse Mode be used.
freeView IP 800 User’s Manual 5 Usage 5.1 Prerequisites The freeView IP 800 features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and how to use them in detail. The interfaces are accessed using the TCP/IP protocol, thus they can be accessed though the Ethernet interface. 5.2 HTTP/HTTPS Full access is provided by the embedded web server. The freeView IP 800 can be managed using a standard web browser.
freeView IP 800 User’s Manual browser to a state of the art encryption scheme. Figure 5-1 shows the dialog box presented by the Internet Explorer 6.0. Figure 5-1: Encryption Key Length in Internet Explorer Newer web browsers support strong encryption by default. 5.4 Using the freeView IP 800 as a KVM Switch The power on state of the freeView IP 800: When you power on KVM switch, it will ask you for the password, the default password value is eight zeros – “00000000”.
freeView IP 800 User’s Manual • 7-Segment BANK LED Indication When you would like to view the next bank KVM switch, please press the “BANK“ push button cyclically until you reach the destination bank. The bank LED will be changed from bank 1 to the maximum daisy chain level and then press cycle back to bank 1. Bank 1 • Reset Button ((“ Bank Bank 2 Bank 3 MAX.
freeView IP 800 User’s Manual Scroll Lock Scroll Lock Scroll Lock + + Scroll Lock + + Page Up Page Down = Previous Bank = Next Bank To select PC port: Scroll Lock Scroll Lock + + Scroll Lock Scroll Lock + Bank No 1~8 + B + Port No.
freeView IP 800 User’s Manual Scroll Lock + Scroll Lock + R = OSD setting back to factory default value. (Note: This does not affect the password) 5.5 Scroll Lock Scroll Lock + Scroll Lock + + Scroll Lock + F = Search the same PC name SPACE BAR = On Screen Display Menu Daisy Chain Connection Diagram 1. Connect one end of the included 3-in-one KVM cable to the Daisy Chain port on the back of the master unit. 2. Connect the other end of the KVM cable to the Console port on the slave unit.
freeView IP 800 User’s Manual Table 5-1: Daisy Chain Connection 5.6 Hot Plug The freeView IP 800 supports a “Hot Plug“ function for easy addition or removal of PCs. The user can arrange or maintain PCs as follows: 1. A PC can be disconnected and reconnected to the same or different port of the KVM unit without having to power it off as long as it is not the Daisy-chain port or pass through port. 2. You may unplug the mouse or the keyboard from the console port and plug it back in at any time.
freeView IP 800 User’s Manual 5.7 On Screen Display Operation The On Screen Display (OSD) menu can be opened by pressing the hot key combination ( + + ). The following window will be displayed on your monitor. • The first section displays the active bank number. • The second section displays the list of systems. A sun symbol ☼ indicates that a computer is connected to that port and powered on.
freeView IP 800 User’s Manual CONSOLE ON/OFF, etc. • “OSD: 10 SEC” is the amount of time the system name will be displayed on the monitor after the computer is selected. This value can be set from 05 sec to 99 sec. The factory default value is 10 sec. • “SCAN TIME” is the scan interval from one PC port to next PC during Auto Scan mode. The default scan time is 10 sec and the maximum scan time is 99 sec. • “CHANGE PASSWORD” is used to change the password for accessing the systems.
freeView IP 800 User’s Manual entered once to access the console, this value will be set to “CONSOLE ON”. Remember to set it to “CONSOLE OFF” again if you want to lock it after closing the console. Also, if the current CONSOLE is ON state and you reset KVM switch, the CONSOLE will set the ON state back to OFF state. • When you finish setting the system name and exit the OSD mode, you will find the active system name displayed at the top-left corner of monitor.
freeView IP 800 User’s Manual Figure 5-2: Login Screen The device has a built-in super user that has full access to the device. and password for the super user are show in Table 5-12 Login name super (factory default) Password pass (factory default) The default username Table 5-2: Default User Settings Note: The super user cannot access the device via the serial interface. Note: Change the super user password as soon as possible.
freeView IP 800 User’s Manual Figure 5-3: Main Page Return to the main page of the freeView IP 800. Show the remote console. Log out of the web interface. Table 5-3: Web Interface Icons 5.8.2 Logging Out To log out of the web interface, click the Logout button on the main window. The user will also be logged out automatically after 30 minutes of inactivity. 5.
freeView IP 800 User’s Manual connected to the freeView IP 800. Figure 5-4: Remote Console The Remote Console window is a Java Applet that establishes its own connection to the freeView IP 800. The protocol used by the Remote Console is RFB (Remote Frame Buffer Protocol). Currently, RFB uses port number 443 to establish a connection. For proper operation, ensure that the local network environment allows traffic on port 443.
freeView IP 800 User’s Manual However, the Remote Console window can be resized manually in the local window system the same way as other applications. Note: The Remote Console window must be selected in the local operating system in order for mouse and keyboard input to be sent to the remote host. 5.10.1 Remote Console Control Bar The top bar of the Remote Console window shown in Figure 5-5 contains the control bar.
freeView IP 800 User’s Manual Options This button opens the Options menu Figure 5-6: Remote Console Options Menu A short description of the options follows. Monitor Only Toggles Monitor Only mode on and off. If Monitor Only is enabled, remote console interaction is disabled and only monitoring is possible. Exclusive Access Toggles Exclusive Access mode if the user has the appropriate access level.
freeView IP 800 User’s Manual mouse and the keyboard; however the scaling algorithm may distort some items on the display. Figure 5-8: Remote Console Options Menu – Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer. Fast Sync: The fast synchronization is used to correct a temporary, but fixed skew. Intelligent Sync: Use this option if fast sync does not work or if the mouse settings have been changed on the host system.
freeView IP 800 User’s Manual Figure 5-9: Remote Console Options Menu – Local Cursor Video Settings This option opens a panel for changing the video settings for the freeView IP 800. The unit features two different dialogs, which influence the video settings: Video Settings Through The Web Interface This option enables the local video port. This option determines whether or not the video output from the host is transmitted to the local monitor.
freeView IP 800 User’s Manual Video Settings Through The Remote Console Figure 5-10: Video Settings Panel Brightness: Controls the brightness of the picture. Contrast: Controls the contrast of the picture. Clock: Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values. The default settings in conjunction with the auto adjustment procedure should be adequate for common configurations.
freeView IP 800 User’s Manual Soft Keyboard Figure 5-11: Soft Keyboard • Show Opens the Soft-Keyboard screen (Figure 5-11). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine. • Mapping Used for choosing the appropriate language and country mapping of the Soft-Keyboard. Figure 5-12: Soft Keyboard Mapping • Local Keyboard Used to change the language mapping of the Remote Console Applet.
freeView IP 800 User’s Manual typical example is a German localized system that uses an US-English keyboard mapping. In this case the Local Keyboard will need to be changed to the correct setting manually. • Hotkeys Opens a list of defined hotkeys. By choose an entry, the selected command will be sent to the host system. A confirmation dialog can be added that will be displayed before sending the selected command to the remote host. Select “OK” to perform the command on the remote host.
freeView IP 800 User’s Manual are accessing the remote console simultaneously. The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths, only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. Photo-quality pictures have best results with 4 Bit (16 gray scales).
freeView IP 800 User’s Manual 6 Menu Options 6.1 Remote Control The Remote Control menu allows the user to access the host system via web interface or Telnet. 6.1.1 KVM Console Figure 6-1: KVM Console There are several methods to open the Remote Console window: click the Console icon on the top bar, click the menu entry KVM Console on the left menu bar, or click on the console picture on the right. To refresh the static picture of the remote host screen, click on the “Refresh” button. 6.1.
freeView IP 800 User’s Manual (or a similar emulation), it is possible to perform a console redirection as long as the host machine is using a text based operating system (e.g. Unix). Connecting to the freeView IP 800 requires a telnet client on the local machine. To access the device, run the telnet program and specify the IP address of the unit. For example, if the unit’s IP address is 192.168.1.22, type in “telnet 192.168.1.22” in Unix or Windows.
freeView IP 800 User’s Manual 6.2.1 Change Password Figure 6-3: Set Password To change the current user’s password, enter the new password in the upper entry field. Retype the password in the filed below. Click “Apply” to submit the changes.
freeView IP 800 User’s Manual 6.2.2 Users And Groups Figure 6-4: Set User The freeView IP 800 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available. The account “user” only has permission to open and use the Remote Console. By default, both accounts have the password pass.
freeView IP 800 User’s Manual 6.3.1 User Console The settings for the User Consoler are user specific. Meaning the super user can customize these settings for each user separately. Changing the settings for one user does not affect the settings for the other users. Figure 6-5: User Console Settings (Part 1) User select box: This selection box displays the user ID which is being modified. The “super” user can change the settings of other users.
freeView IP 800 User’s Manual when multiple users are accessing the remote console simultaneously. The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths, only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces.
freeView IP 800 User’s Manual Miscellaneous Remote Console Settings: • Start in Monitor Mode: Sets the initial value for the monitor mode. By default the monitor mode is off. If this feature is turned on, the Remote Console window will start in read only mode. • Start in Exclusive Access Mode: Enables exclusive access mode immediately at Remote Console startup. This forces the Remote Consoles of all other users to close.
freeView IP 800 User’s Manual 6.3.2 Keyboard/Mouse Figure 6-7: Keyboard and Mouse Settings Host Interface: Sets which interface the mouse is connected to. The choices are “Auto” for automatic detection, “USB” for a USB mouse, and “PS/2” for a PS/2 mouse. Note: To use the USB and/or PS/2 interface, the correct cabling (USB and/or PS/2) needs to be connected between the freeView IP 800 and the host server.
freeView IP 800 User’s Manual newer” for MS Windows 2000 or Windows XP, or “Other Operating Systems” for MS Windows NT, Linux, or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse. Mouse Speed: • Auto mouse speed: Select this option if mouse acceleration is enabled on the host system. The freeView IP 800 will try to detect the acceleration and speed of the mouse during the mouse sync process.
freeView IP 800 User’s Manual 6.4 Device Settings The Device Settings menu allows the user to configure the freeView IP 800 itself. 6.4.1 Network The Network Settings panel as shown in Figure 6-9 allows network related parameters to be changed. Each parameter will be explained below. Once applied the new network settings will immediately come into effect. Note: See Section 4 for instructions on installing the freeView IP 800 initially.
freeView IP 800 User’s Manual Secondary DNS server IP Address: IP address of the secondary Domain Name Server. It will be used if the Primary DNS Server cannot be contacted. Remote Console and HTTPS port: Port number which the device’s Remote Console server and HTTPS server are listening on. If left empty the default value will be used. HTTP port: Port number which the device’s HTTP server is listening on. If left empty the default value will be used.
freeView IP 800 User’s Manual Figure 6-11: Dynamic DNS Scenario The freeView IP 800 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider. Since the administrator does not know the IP address assigned by the provider at any given time, the freeView IP 800 connects to a special dynamic DNS server at regular intervals and registers its IP address there.
freeView IP 800 User’s Manual Username: The username provided by the Dynamic DNS Server. Spaces are not allowed in the username. Password: The password provided by the Dynamic DNS Server. Check time: The time which the device registers itself with the Dynamic DNS server. Check interval: The time interval which the device registers itself with the Dynamic DNS based on the Check time parameter above. Note: The freeView IP 800 has its own independent real-time clock.
freeView IP 800 User’s Manual 6.4.4 Certificate Figure 6-13: Certificate Settings The freeView IP 800 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment, the device has to expose its identity to a client using a cryptographic certificate.
freeView IP 800 User’s Manual • Upload the certificate to the freeView IP 800 using the “Upload” button as shown in Figure 6-14. Figure 6-14: SSL Certificate Upload After completing these three steps, the freeView IP 800 will have its own certificate that is used for identifying the card to its clients. Note: If the CSR on the device is lost or destroyed, it cannot be recovered. The steps above must be completed again in order to obtain a new certificate.
freeView IP 800 User’s Manual password is 4 characters. Confirm Challenge Password: Confirmation of the Challenge Password Email: The email address of a contact person that is responsible for the unit and its security. Key length: This is the length of the generated key in bits. 1024 Bits is sufficient for most cases. Longer keys may result in slower response time of the device during connection establishment. 6.4.
freeView IP 800 User’s Manual The Modem Settings panel sets the parameters used by the client to connect to the device. An explanation of the parameters is included below. • Serial line speed: The speed the freeView IP 800 uses to communicate with the modem. Most modems available today will support the default value of 115200 bps. If an older modem is used and problems occur, try lowering this value. • Modem init string: The initialization string used by the freeView IP 800 to initialize the modem.
freeView IP 800 User’s Manual 6.4.6 Date And Time Figure 6-16: Date and Time This page allows the user to set the internal real-time clock of the freeView IP 800 switch can be set up (Figure 6-16). The time can be set manually or using an NTP (Network Time Protocol) server. If an NTP server is not used, the internal clock will need to be reset if the unit loses power for several minutes.
freeView IP 800 User’s Manual 6.4.7 Event Log Figure 6-17: Event Log Important events such as a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-17). Each of these events belongs to an event group, which can be selected separately. List logging enabled: This is the main method to log events. This method uses the internal log list of the freeView IP 800. To display the log, click on “Event Log” under the “Maintenance” menu.
freeView IP 800 User’s Manual Note: Unlike the internal log file, the size of the NFS log file is not limited by the device. Every log event will be appended to the end of the file so it will grow continuously. Remember to clean out old log entries from the file regularly. SMTP Logging enabled: If this option is selected, the freeView IP 800 will e-mail the log to an e-mail address specified in the Sender Email Address field.
freeView IP 800 User’s Manual 6.5 6.5.1 Maintenance Device Information Figure 6-18: Device Information Board Summary This section contains a summary with various information about the IP-KVM and its current firmware and allows you to reset the card. You may have a look at Figure 6-18 for an example. The Data file for support allows you to download the IP-KVM data file with specific support information. This is an XML file with certain customized support information like the serial number etc.
freeView IP 800 User’s Manual Connected Users This section shows which users are connected to the device. The user’s name, IP address, and current status are displayed. The letters “RC” beside a user’s name means that the Remote Console is open. If the Remote Console is opened in exclusive mode, the term (exclusive) will be displayed. Reset Functions This section allows you to reset specific parts of the device. Currently this involves the video engine and the PS/2 IP-KVM switch itself.
freeView IP 800 User’s Manual 6.5.2 Event log Figure 6-20: Event Log List Figure 6-20 shows the log list including events that are logged by the freeView IP 800.
freeView IP 800 User’s Manual 6.5.3 Update Firmware Figure 6-21: Update Firmware The freeView IP 800 is a complete standalone device. The software that runs on the device is called the firmware. The firmware of the freeView IP 800 can be updated remotely in order to add new functionality or special features. A new firmware update is a binary file which can be found on the freedom9 website at http://www.freedom9.com. If the firmware file is compressed (file suffix .
freeView IP 800 User’s Manual • Once the firmware file has been uploaded, it is checked to see if it is a valid firmware file and whether there were any transmission errors. In the case of an error, the Upload Firmware function will be aborted. • Verify the new version of the firmware, and click “Update”. Note: This process is non reversible and might take a few minutes. Make sure the freeView IP 800 is not powered off during the update process; otherwise the device may be permanently damaged.
freeView IP 800 User’s Manual administration console and to the Remote Console. The whole process will take about half a minute. Resetting sub devices (e.g. video engine) will take only a few seconds and does not result in closing connections. Note: Only the super user is allowed to reset the device.
freeView IP 800 User’s Manual 7 Troubleshooting • Ensure that all cables are well seated. Label all of the cables with the number for each respective computer to avoid confusion. • The recommended maximum KVM cable length is 5 meters (16 ft), a longer cable may result in ghosting and degradation. Normally, the cable length is based on the driver capacity of your VGA card and your motherboard PS/2 port. If you need a longer VGA cable, please use a VGA and PS/2 extender.
freeView IP 800 User’s Manual details. Q 007: The web interface of the device looks abnormal. A 007: Ensure the web browser cache settings are correct. Particularly, check that the cache settings are not set to ”Never check for newer pages”. Otherwise, the device interface may be loaded from the browser cache and not from the device. Q 008: Windows XP doesn’t awake from standby mode. A 008: This is likely a Windows XP problem. Try not to move the mouse when XP goes into standby mode.
freeView IP 800 User’s Manual 7.1 Certificates FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules. is subject to the following two conditions: Operation (1) This device may not cause harmful interference (2) This device must accept any interference received. Including interference that may cause undesired operation.
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.
freeView IP 800 User’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Note that these key codes do not represent necessarily key characters that are used on international keyboards. The names are based on a standard 104 key PC keyboard with an US English language mapping. The layout for this keyboard is shown in Figure B-1.
Figure B-1: English (US) Keyboard Layout Keys and Aliases 0–9 SPACE PAGE DOWN A-Z ALTGR UP ~, TILDE ESCAPE, ESC LEFT -, MINUS F1 DOWN =, EQUALS F2 RIGHT ; F3 NUM LOCK ’ F4 NUMPAD0 <, LESS F5 NUMPAD1 , F6 NUMPAD2 .
freeView IP 800 User’s Manual C. Video Modes Table C-1 lists the video modes supported by the freeView IP 800. Do not use custom video settings besides that are not listed in the following table. Otherwise the freeView IP 800 may not be able to detect them.
