Operation Manual

38
GUARANTEE TERMS
GUARANTEE TERMS
Please keep a note of your serial No. ...............................
(This is located on a plate on the front frame tube, under the front
body cover).
Your Companion is guaranteed for 12 months from the date of
purchase against faults arising due to defects in manufacture or
materials. This guarantee does not detract from, but is in addition to
your legal rights. Parts replaced or repaired under the terms of this
guarantee will be covered for the balance of the 12 months period.
This guarantee applies only to parts supplied or approved by
Freerider®
Due to the individual prescription nature of this product. This
guarantee is not transferable.
Note: Extended guarantee insurance can be arranged by your
Freerider Distributor, he will be able to advise the extra cost of this
cover.
WARRANTY REGISTRATION
To enable Freerider to handle any enquiries regarding the guarantee of
your Scooter; please complete and return the pre-paid warranty
registration card supplied with your Scooter at your earliest
convenience. If you prefer use our website at www.freerider.co.uk
Exclusions: This guarantee does not extend to consumable items
which may need replacing due to normal wear and tear, namely tyres,
tubes, punctures, lubrication, carpets, oil seals, gaskets, screws, brake
shoes, mirrors, bulbs, upholstery, motor brushes, fuses, batteries,
handgrips etc. or to damage to the product caused by mis-use,
neglect or accident for which Freerider or its agent cannot be held
responsible.
This guarantee does not apply if your Freerider shows signs of
excessive wear and abuse, or has been modified without the
authority of Freerider.
This guarantee does not cover the following items:
1. Any noise or vibration, which does not effect the quality and
function of the machine.
2. Damage due to lack of maintenance or improper use or operation
or storage.
3. Fees for the regular service inspection and maintenance.
4. Any fees incurred as a result of warranty repair, losses or
compensation because of the inability to use the Scooter
(telephone use, shipping, car rental, travel fees etc.)
METAL WORK: Metal components, such as the framework and
bright metal parts require special attention and may deteriorate in
certain conditions. Moisture and salt may corrode parts left
unattended, proprietary auto cleaner polishes should be used to
prevent long term damage. Failure to clean and protect these
components may void your warranty.
PAINT WORK: This guarantee does not cover deterioration of paint
work resulting from the lapse of time i.e. natural fading. It is the users
responsibility to clean and protect the painted surfaces.
SPEED CONTROLLER: Servicing of the speed controller or battery
charger must only be carried out by your local authorised Freerider
distributor. Any attempt to open or dismantle these items render the
guarantee void on that item.
BATTERIES: Batteries carry a limited 12 month guarantee from the
original manufacturer which is subject to a stringent wear and tear
clause. Any battery faults due to a defect in the original manufacture
will normally become obvious within the first two months of use.
(See batteries and battery charging section of this manual). Any
gradual deterioration in the performance after this period is normal
and associated with fair wear and tear, mis-use or accidental damage
and as such is not covered by the manufacturers warranty. (Batteries
are guaranteed as single parts, only the failed part is replaceable).
Warning: Do not attempt to open the battery vent plugs.
SERVICE CHECKS
In line with all mobility vehicles, your Freerider will benefit from
regular service inspections to keep it in pristine condition. The
frequency of these service inspections will depend on the amount of
use your vehicle is put to. We strongly recommend you contact your
local Freerider distributor to arrange for a service visit. (See Care &
Maintenance Section of this manual).
Your Freerider product must be fully serviced at least every 12
months or more frequently if conditions and use require it.
Please contact your authorised Freerider distributor who will be able
to advise you of his current costs affecting service visits. Please note:
Non-warranty service costs are chargeable.
The warranty on your Freerider may not apply if routine maintenance
is not carried out as defined in the ‘Care and Maintenance’ section in
this manual.
WARRANTY SERVICE VISIT: If your Companion should need
attention due to failure as defined under the guarantee terms, please
contact the distributor from whom you purchased your machine.
The Companion shown and described in this manual may not be
exactly identical in every detail as your own Freerider. However, all
instructions are still entirely relevant, irrespective of detail differences.
If you are not sure of any details, please consult your Freerider
Authorised Distributor before driving your Scooter.
Note: This guarantee applies to the
United Kingdom only.
DISCLAIMER
Freerider
®
disclaims all responsibility for any personal injury or
property damage which may occur as a result of improper or
unsafe use of its products. Mechanical or electrical defects will be
dealt with on a contingency liability basis. The part or parts will be
replaced or repaired but no responsibility for damage or injury can
be implied to Freerider
®
.
Guidelines in this manual are intended to assist you in the safe
operation of your Freerider powered Scooter. If you should have
any questions about the correct operation of your Scooter, please
contact your authorised Freerider dealer. Consult your doctor and
therapist if you are in doubt about your ability to operate your
Freerider Scooter.
It is the responsibility of the user to carry out daily inspections
and regularly maintain and keep records of inspection and
maintenance covered in this manual. The user is also responsible
for the proper use of the Scooter as detailed in this manual.