User's Manual

Table Of Contents
Chapter 7: Diagnostics and
Troubleshooting
General Troubleshooting
Internet Connection and Browser Display
Cannot Access the Configuration Pages from a Computer on the LAN
Verify these items:
l The Ethernet cable is connected between the computer and the WavePoint 10e.
l The computer is connected to the WavePoint 10e and the WavePoint 10e IP addresses
are on the same subnet.
l The computer's IP address.
Important: Some versions of Window and Mac operating systems
generate and assign an IP address to the computer.
These addresses start with 169.254.
If the IP address is in this range, check the connection from the computer to
the WavePoint 10e and reboot the computer.
l Java, JavaScript, or ActiveX is enabled, depending on the browser type used.
l If using Internet Explorer, click Refresh in the browser to ensure that the Java applet
loads.
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