Service and Parts Manual (2019, 2020, 2021, 2022)

Table Of Contents
69 PB
TROUBLESHOOTING
Blank Display/ Error Code 36
See Figure 716
Does n wiring
meet specicaons?
14 gauge stranded wiring rated
for 600v
Replace wiring
as required.
Yes
Are there any junc boxes or
splices in the wiring except for
code required disconnects?
No
Replace wiring
as required.
Yes
Is Wiring connected to the
proper terminals?
L, N, S1 are not always
cgured from  to right.
No
Correct wiring
connecs.
Yes
Check Line Voltage at indoor
and Outdoor Units for 115 or
230 VAC as required.
Is voltage correct?
Trace back
source of
problem and
correct.
No
Yes
Is condensate pump being
powered from terminal block?
It must have it’s own power
source.
Connect
condensate
pump to its
own power
source.
Yes
Yes
Measure voltage between S1
and N. Is the voltage ng
between 0 and 24 vdc?
No
Replace indoor
or outdoor
control boards
as required.
No
Blank Display / E36 Error
Check the indoor and outdoor
fan motors. See Component
Tes secon. Do motors
check good?
Replace motor
as required
End
See Figure 717