Wi-Fi Operation Manual

41 PB
FRIEDRICH GO
Chill Premier/ Unit Troubleshooting
Description Analysis
Air conditioner can’t be set up and configured
successfully
1. Check that the Wi-Fi address and password is cor-
rect for the network you are trying to connect to.
2. Check the air conditioner under configuration status.
3. Check to make sure no firewalls or other restrictions
are preventing setup on the wireless network.
4. Check that the router is working properly.
5. Make sure air conditioner,router and mobile device
are all within signal range to connect.
6. Check to see if the router is blocking the FriedrichGo
App from connecting
7. Please note-The FriedrichGo App is supported on 2.4
GHZ Wi-Fi Channels only. Please be sure your connec-
tion is using a Wi-Fi channel broadcasting in 2.4GHZ.
Air conditioner can’t be controlled with mobile device.
Software display:Identification Failed
This means that the air conditioner has been reset and
the mobile phone lost its control permissions. You will
need to reconnect the Wi-Fi network to get permis-
sions again. If this does not work, please delete the
selected air conditioner in the App and try reinstalling
again.
Mobile device can’t connect to the air conditioner.
Software display: Air conditioner is offline. Please
check Wi-Fi network status.
1. The air conditioner connection setting has been
reconfigured or changed.
2. No power to the air conditioner.
3. No power to the wireless router.
Check all connection settings between the AC unit and
router as well as the mobile device and router to be
sure of connectivity.