Service and Parts Manual (2019, 2020, 2021, 2022)
103 PB
TROUBLESHOOTING
Outdoor Unit Fault Code
Fault 
code 
Fault  escription 
Possible reasons for   bnormality 
R  How to  eal  ith 
1 
Outdoor ambient 
temperature sensor 
fault 
1.The  outdoor ambien t temperature
sens or is connected  loose ly;
2.The  outdoor ambien t temperature
sensor  fails to work ;
3.The  sampling cir cuit fails.
2 
Outdoor coil 
temperature sensor 
fault 
1.Reconnect the outdoor
ambient temperature sensor;
2.Replace the outdoor ambient
temperature sensor
components;
3.Replace the outdoor control
board components.
1.The  outdoor coil temperature
sensor  is connected loosely ;
2.The  outdoor coil temperature
sensor  fails to work ;
3.The  sampling  circuit fails.
3 
The unit over-current 
turn off fault 
1.Reconnect the outdoor coil
temperature sensor;
2.Replace the outdoor coil
temperature sensor
components;
3.Replace the outdoor control
board components.
1. Control  board current sampling
circuit fails;
2. The current  is over high because
the supply  voltage is too  low;
3. The  compre ssor is  blocked ;
4. Overload  in cooling mode ;
5. Overload  in heati ng mode .
4  EEprom Data error 
fails;
1.EE components  fails;
2.EE  componen ts control circuit
1. Repl ace  the electrical control
board components;
2. Normal  protection ;
3. Repl ace  the compressor ;
4. Please  see NOTE  3;
5. Please  see N OTE  4.
incorrectly.
3.EE components  are inserted
1.
2.
components.
3.Reasse mble the EE
Replace the EE components;
Replace the outdoor control
board components;
5 
1.
2.
Cooling freezing 
protection (the indoor 
coil temperature is too 
low) or heating 
overload (indoor coil 
temperature is too 
high) 
The  indoor unit can not  blow air
normally;
The room  temperature is  too low in
cooling mode  or the room
temperature is too  high in heating;
3.The filter is  dirty;
4.The  duct  resistance is too  high to
result in low air flow;
5.The setting fan  spe ed is  too low;
6.The  indo or unit is not   installed in
accordance with the installation
standards , and the  air inlet is too
close to  the  air outlet .
7 
The communication 
fault between the 
indoor unit and 
outdoor unit 
connect ed loose ly;
1.Check  whether the indoor fan,
indoor fan motor  and
evaporator  work normally;
2.Normal  protection;
3.Clean  the filter;
4.Check the  volume control
valve, duct length  etc.;
5.Set  the spee d with high speed;
6.Reinst all the indoor unit
referring to the user  manua l to
chan ge  the distanc e betwe en
the indoor unit and the  wall or
ceiling.
1.The  connecti on  cable is connect ed
improperly between  the indoor unit
and  outdo or unit;
2.
The  communi cation  cable is 
3.
2.
1.Reco nnect  the connection  
cable  referring to the  wiring 
diagram;
3.The  communi cation  cable fails;
4.The  indoor control board  fails;
5.The  outdoor control board  fails;
6.Communicati on circuit  fuse  open;
7.The  specificat ion of
communication  cable is  incorrect.
Reco nne
ct  the communication  
cable;
Repl ace  the communication  
cable;
4.Repl ace the  indo or control
board;
5.Repl ace  the outdo or control
board;
6.Check the  communication
circuit, adjust  the DIP  switch
and the  short-circuit fuse.
7.Choo se  suitable
communication  cable
referring to the user  manual










