Service and Parts Manual (2019, 2020, 2021, 2022)
104 PB
TROUBLESHOOTING
Outdoor Fault Code
Fault 
code 
Fault  escription 
Possible reasons for   bnormality 
RHow to  eal  ith 
13 
Compressor overheat 
protector device 
1. The  wiring of the overload
protector is conne cted loose ly.
2. The  overload  protector  fails .
3. The  refrigerant is not  enough;
4. The  installation pipe is  much
longer than the norma l one , but
extra refrigerant is not  add ed  ;
5. The  expansi on valve fails;
6. The  outdo or control  board  fails.
14 
1.
2.
The  high pressure  
switch operat ion or 
the unit is turned off 
for high pressure  
protection 
fails;
1. Reconnect the wiring of the
overload protector;
2. Replace the overload
protector;
3. Check the welding point of the
unit to confirm whether it is
leakage, and then recharge
the refrigerant;
4. Add the refrigerant;
5. Replace expansion valve;
6. Replace the outdoor control
board.
The  wiring of the high  pressure  
protector is conne cted loose ly;
The  high pressure  protector 
1.
2.
3.The outdoor control board is
abnormal;
4. Overload in cooling;
5. Overload in heating.
Reco nnect  the wiring of the 
high pressure  protector;
Replace the high pressure
protector;
Applied to 
high 
pressure 
models with 
switch or 
pressure 
sensor 
3. Repl ace  the outdo or control
board;
4. Please  refer to NOTE  3;
5. Please  refer to NOTE  4.
15 
The  low pressure 
switch protection  or 
the unit is turned off 
for low pressure 
protection 
1. The  wiring of the low  pressure
switch is connect ed loose ly;
2. The low  pressure switch  fails;
3. The  refrigerant is not enough;
4. The  expansi on valve fails in
heating mode;
5. The  outdoor control board  is
abnormal.
Applied to 
models with 
low pressure 
switch or 
pressure 
sensor 
16 
O verload  protec tion 
in cooli ng mode  
System overload 
1. Recon nect  the wiring of the
low pressu re switch;
2. Repl ace  the low pressure
switch;
3. Check  the welding point to
confirm  whethe r the unit leaks ,
and add  some refrigerant;
4. Repl ace  the expansio n valve;
5. Repl ace  the outdo or control
board.
Pleas e refer to  NOTE  3. 
17 
Discharge 
temperature sensor 
fault 
1.The  wiring of the discharge
tempe -rature sensor is connect ed
loose ly;
2. The discharge temperature
sensor fails;
3.The sampling circuit is abnormal.
18 
1. Reco nnect  the wiring of  the
discharge temperature sensor;
2. Replace the discharge
temperature sensor;
3. Replace the outdoor control
board.
AC voltage is 
abnormal 
1.The  AC  voltage>27 5V  or <160V ;
2.The  AC  voltage  of sampling circuit
on the driver board  is abnormal .
19 
1. Normal  protection,  please
check the  supply power;
2. Repl ace  the  driver board.
Suction temperature 
sensor fault 
1.The  wiring of the suction  tempe -
rature sensor is connect ed  loose ly;
2.The  suction  temperature sensor
fails;
3.The  sampling  circuit is abnormal .
22 
The defrosting sensor 
fault 
1.Reconnect the wiring of the
suction temperature sensor;
2.Replace the suction
temperature sensor;
3.Replace the outdoor control
board.
1.The  wiring of the defrosting  sensor
is conn ected loose ly;
2.The  defrosting sensor  fails;
3.The  sampling  circuit is abnormal .
45  IPM fault 
1. Reconnect the wiring of the
defrosting sensor;
2. Replace the def rosting sensor;
3. Replace the outdoor control
board.
See attached "analysis of the 
driving board fault". 
There are  many  reasons for  this 
failure. You can check the driver  
board  fault LED to  further analyze  
the fault code of the drive board and 
to learn about what leads to the fault  
and how to operate it . Specific 
information can  be  seen in table 5,  
table 6. 










