Service and Parts Manual (2019, 2020, 2021, 2022)
111 PB
TROUBLESHOOTING
Drive Fault Code (24K/36K)
1 
Q axis  current 
detection , failure in 
drive control 
1. C ompressor  wire is not  connect ed
properly;
2. Bad  driver board  components;
3. Compressor  start load  is too large;
4. Compressor  demagnetization;
5. The c ompressor  is short of oil, and
the crankshaft  is worn seriously ;
6. The  compressor  insulation  fails.
2 
Phase  current detection , 
failure in drive control   
1. Check  the compressor  wire;
2. Change  the driver board  ;
3. Turn on the unit after the
pressure  is balance d again;
4. Change  the compressor;
5. Change  the compressor;
6. Change  the compressor.
1.Compress or voltage defau lt phase;
2.Bad  driver board components;
3.The  compress or insulation fault.
3 
1.Check  the compre ssor wire connection;
2.Cha nge  the driver board;
3.Cha nge  the Compressor.
Initialization, phase 
current imbalance
Bad driver board components. 
Chan ge  the driver board . 
4 
Spee d estimation,  
failure in drive control  
1.Bad  driver board components;
2.Compress or shaft is clamp ed;
3.The  compress or insulation fa ils.
5  IPM FO output fault 
1.Cha nge  the driver board  ;
2.Cha nge  the Compress or ;
3.Cha nge  the Compress or .
1. System  overload  or current
overload s.
2. Driver board fails;
3. The compressor is short of oil, and
the crankshaft is worn seriously;
4. The  compress or insulation fault.
6 
1.Check the  air condition er system;
2.Cha nge  the driver board;
3.Cha nge  the Compressor;
4.Chan ge  the Compressor.
Communication 
between driver board 
and control board fault 
1.Communication wire connect ion
is not well;
2.Driver board fault;
3.Contro l board fault.
7 
1. Check  the compre ssor wire  connect.
2. Cha nge  the driver board;
3. Cha nge  the control board  ;
AC voltage,overload 
voltage 
1. Supp ly voltage  input is too  high  or
too low;
2. Driver board  fails;
8 
1.Check  the power supply;
2.Cha nge  the driver board;
DC voltage,overload 
voltage 
1. Supp ly voltage  input is too high ;
2. Driver board  fault;
9 
1. Check  the  power supply;
2. Cha nge  the driver board;
AC voltage imbalance  Driver board fails;  Change the driver board; 
10 
Bad  driver boa rd components . 
The PFC current 
detection circuit fault 
before compressor is 
ON 
Chan ge  the driver board . 
11 
AC voltage supply in 
outrange 
1.Power  supply is abnorma l, power
freque ncy  is out of range;
2.Driver board  fails;
1. Check  the system;
2. Cha nge  the driver board;
12 
Products  of 
single-p hase  PFC 
over-current,  FO 
output at low level 
1. System  overload,  current is too  large;
2. Driver board fault;
3. PFC  fault.
1. Check  the system;
2. Cha nge  the driver board;
3. Cha nge  PFC.
Inverter over current 
(3-phase power supply 
air conditioners) 
1. System  overload,  current is too  large;
2. Driver board fault;
3. The compressor is short of oil, and
the crankshaft is worn seriously;
4. The  compress or insulation fault.
13  Inverter over current 
1. Check  the system;
2. Cha nge  the driver board;
3. Cha nge  the Compressor;
4. Cha nge  the Compressor.
1. System  overload,  current is too  large;
2. Driver board fault;
3. The compressor is short of oil, and
the crankshaft is worn seriously;
4. The  compress or insulation fault.
14 
1. Check  the system;
2. Cha nge  the driver board;
3. Cha nge  the Compressor;
4. Cha nge  the Compressor.
PFC  over 
current(single phase  
air-conditioner)  
1. System  overload,  current is too  large;
2. Driver board fault;
3. PFC  fault.
1. Check  the system;
2. Cha nge  the driver board;
3. Cha nge  PFC.
1.3-Phase voltage imbalance; 
Phase imbalance or 
phase lacks or the 
instantaneous power 
failure (only for 
3-phase power supply
air conditioners)
1, Check the power  supply; 
2.The  3-phase   power  supply  phase
lost;
3.Power  supply wiring is wrong;
4.Driver board fault.
15 
2. Check the power  supply;
3. Check the power  supply wiring  connect;
4.Cha nge  the driver board.
The  instantaneous 
power  off detection  
1.The  power supply  is not stable  ;
2.The  instantaneo us power failure ;
3.Driver board  fault.
1. Check the  pow er supply;
2. Not fault;
3. Cha nge  the driver board.










