Service & Parts Manual (2019, 2020, 2021, 2022)

30 PB
OPERATION
Wi-Fi SET UP INSTRUCTIONS (Continued)
14. Click next.
NOTE: You will receive a pop up box message stating “Credentials successfully saved. Please connect back to your Wi-Fi
network and click “Next”.
NOTE: You will receive a message (Waiting for network connection).
15. Go back to the Wi-Fi settings on your mobile device and connect back to your Wi-Fi network.
16. Go back to the Friedrich instructions on your mobile device and click next.
NOTE You will receive a message stating “Looking for recently added device. It will appear in the list ready.
Please wait, this may take up to 3 minutes”.
NOTE: Please wait and do not close out the box that appears.
If the box is closed before you get a successful message and you do not see your device,
(Friedrich a/c under my devices)
then you will have to restart the setup process again due to the unit not being linked to your FriedrichConnect
account.
NOTE: It will connect to the Friedrich unit before the 3 minute mark in most cases however it may take up 3
minutes to be connected. Once it is connected you will receive a successfully connected box.
NOTE: Your Home Screen Wi-Fi symbol will stop ashing and will show steady.
NOTE: A GREEN symbol will appear under the “Status” details and the name of your Friedrich unit which will appear with a
number.
for example: (62601032R01184660025)
Wi-Fi TROUBLESHOOTING TIPS
1) If you received this error message
“Error in association process: Request has been terminated Possible causes: the network is ofine, Origin is
not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.”
a.This means your Wi-Fi (internet connect) has gone off online.
b. Check your Wi-Fi signal strength, reconnect service to your router or restart your router depending on your
internet services.
c. Reset your Air Conditioning unit by turning off the power and then unplugging the unit for a minimum of 5
seconds.
d. Log back into your account and restart the set up process.
2) If you are on the last step where it states
“Looking for recently added device. It will appear in the list when ready. Please wait , this may take up to 3
minutes. Then a message pops up below that states “Unable to nd device. Please double check the WI-FI
SSID and password and try again”.
This means the consumer has entered the wrong WI-FI network name (SSID) or password.
a. Reset your Air Conditioning unit by turning off the power and then unplugging the unit for a minimum of 5
seconds.
b. Log back into your account and restart the set up process.
For More information visit Friedrich.com