Use and Care Manual

39
BEFORE YOU CALL
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Poor baking results
Long preheat
• Many factors effect baking results. Use proper oven rack position. Center food in
the oven and space pans to allow air to circulate. Preheat oven to the set tempera
-
ture before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. See
“Adjusting Oven Temperatures” on page 30 if you
feel the oven is too hot or cold.
• Your oven is larger than most conventional ovens and may take a few minutes
longer to reach optimal cooking temperatures. Make sure you follow the sugges
-
tions at “Quick Preheat” on page 19.
Appliance is not level • Be sure floor is level, strong and stable enough to adequately support range. If floor
is sagging or sloping, contact a carpenter to correct the situation.
• Poor installation. Place oven rack in center of oven and place a level on the oven
rack. Adjust leveling legs at base of appliance until the rack is level.
• Kitchen cabinet alignment may make range appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
• Cabinets not square or are built in too tight to allow clearance for appliance.
Contact builder or installer to make appliance accessible.
• Carpet interferes with appliance. Provide sufficient space so appliance can be lifted
over carpet.
Entire appliance does not work. • For models with a power cord, make sure power cord is plugged properly into
outlet. If electricity to home is working, check fuse box or breaker. Call your local
electric company for service outage information..
Surface element is too hot or not
hot enough.
• Incorrect surface control setting. Adjust power level setting.
Surface element does not heat or
does not heat evenly.
• Be sure the correct surface control knob is turned on for element needed.
• Lightweight or warped pans used. Use only flat, evenly balanced, medium or
heavyweight cookware. Flat pans heat better than warped pans. Cookware
materials and weight of the material affect heating. Heavy and medium-weight pans
heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
Oven portion does not operate. • The time of day is not set. The oven clock must first be set in order to operate the
oven. See
“Setting the Clock” on page 17.
• Be sure oven controls are set properly. See “Oven Control Functions” on page 14
and review instructions for the desired cooking function in this manual or see
“Entire appliance does not operate” in this checklist.
Oven light does not work. • Be sure the oven light is secure in the socket. See “Replacing the Oven Lights” on
page 37.
Flames inside oven or smoking
from oven vent.
• Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using Broil, see
“” on page 25.