Complete Owner's Guide

45
TROUBLESHOOTING
Concern Potential Cause Common Solution
Digital Temperature Setting Display
Digital
temperature
displays an
error.
Electronic control
system has detected a
performance problem.
For assistance with any errors or
codes flashing in the appliance
control display call 1-800-374-4432.
Water/Moisture/Frost Inside Refrigerator
Moisture
collects on
inside of
refrigerator
walls.
Weather is hot and
humid.
Flipper mullion
The rate of frost buildup and
internal sweating increases.
Adjust flipper mullion. (See Flipper
Mullion.)
Water
collects on
bottom side
of drawer
cover.
Vegetables contain and
give o moisture.
It is not unusual to have moisture on
the bottom side of the cover.
Both crispers contain an automatic
humidity control, which should
adjust automatically to the varying
levels of moisture inside the
drawer without creating additional
condensation or drying out the air
inside the crisper drawer, works with
various types of produce. If excess
moisture is noticed, check to verify
humidity membrane is not damaged
and replace as necessary.
Water
collects in
bottom of
drawer.
Washed vegetables and
fruit drain while in the
drawer.
Dry items before putting them in
the drawer. Water collecting in
bottom of drawer is normal.
Water/Moisture/Frost Outside Refrigerator
Moisture
collects on
outside of
refrigerator
or between
doors.
Weather is humid. This is normal in humid weather.
When humidity is lower, the
moisture should disappear.
Food/Drinks in Fresh Food Compartment/Custom-Flex™ Drawer
Food is
freezing.
Temperature setting is
too low.
Temperature sensor is
covered by food (right
side of fresh food area).
Food is covering the air
ports.
Move the setting to a higher degree.
Allow space for air flow to the
sensor.
Allow space between the air ports
and the food.
Cold Drink Timer
Drinks are
freezing.
Temperature setting is
too low.
Cold drink timer is set
too long.
Move temperature setting higher.
Reduce time of cold drink timer
accordingly.