7RGR DFHUFD GHO 8VR \ FXLGDGR GH VX 'LVKZDVKHU Ë1 ' , & ( 5HJLVWUR GHO 3URGXFWR &DUDFWHUtVWLFDV ,QVWUXFFWLRQV GH 8VR 3UHSDUDFLyQ \ &DUJD GH 3ODWRV 'LVSHQVDGRU \ 'HWHUJHQWV SDUD /DYDYDMLOODV )DFWRUHV TXH $IHFWDQ HO 5HQGLPLHQWR &XLGDGR \ /LPSLH]D $QWHV
,16758&&,21(6 ,03257$17(6 '( 6(*85,'$' $'9(57(1&,$ $O XVDU VX ODYDYDMLOODV VLJD ODV SUHFDXFLRQHV EiVLFDV LQFOX\HQGR ODV VLJXLHQWHV 3DUD VX 6HJXULGDG /HD WRGDV ODV LQVWUXFFLRQHV DQWHV GH XVDU VX ODYDYDMLOODV 8VH VX ODYDYDMLOODV VRODPHQWH H DFXHUGR FRQ ODV LQVUXFFLRQHV GH *XtD GHO SURSLHWDULR /DV LQVWUXFFLRQHV LQFOXLGDV HQ HVWH 0DQXDO GHO 8VXDULR QR SXHGHQ GXULU WRGDV ODV VLWXDFLRQHV R FRQGLFLRQHV SRVLEOHV TXH SHXGHDQ SUHVHQWDUVH 3RU OR WDQWR VH GHEH XVDU VHQWLGR FRP~Q \ WHQHU FXLGD
5(*,6752 '(/ 352'8&72 *UDFLDV SRU HOHJLU )ULJLGDLUH 8VR \ FXLGDGR OD JXtD GHO FXLGDGR HV SDUWH GHQXHVWUD FRPLVLyQ D OD VDWLVIDFFLyQ GHO FOLHQWH \ GH FDOLGDG GHO SURGXFWR D WUDYpV GH OD YLGD GH VHUYLFLR GH WX QXHYD DSOLFDFLyQ 9HPRV WX FRPSUD FRPR HO SULQFLSLR GH XQD UHODFLyQ 3DUD DVHJXUDU QXHVWUD FDSDFLGDG GH FRQWLQXDU VLUYLHQGRWH XWLOL]DU SRU IDYRU HVWD SiJLQD SDUD UHJLVWUDU OD LQIRUPDFLyQ GH SURGXFWR LPSRUWDQWH BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB )HFKD GH OD &RPSUD BBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
&$5$&7(5Ë67,&$6 (O ODYDYDMLOODV OLPSLD DSOLFDQGR DJXD FDOLHQWH \ GHWHUJHQWH D WUDYpV GH ORV EUD]RV GH DVSHUVLyQ D ODV VXSHU¿ FLHV VXFLDV (Q SULPHU OXJDU HO ODYDYDMLOODV VH GHVKDFH GH ORV UHVWRV TXH FDHQ GXUDQWH OD FDUJD $ FRQWLQXDFLyQ VH OOHQD GH DJXD \ FXEUH HO iUHD GH ¿ OWUDGR (QWRQFHV HO DJXD VH ERPEHD D WUDYpV GH ORV EUD]RV GH DVSHUVLyQ /RV UHVWRV GH VXFLHGDG SDVDQ SRU HO ¿ OWUR \ SRU HO GHVJH D PHGLGD TXH VH ERPEHD HO DJXD (VWRV SDVRV VH UHSLWHQ WDQWDV YHFHV FRPR VHD QHFHVDULR /D FDQWLGDG G
,16758&&,21(6 '( 862 2SFLyQ 6HOHFFLRQDGR 3DUD LQLFLDU XQ FLFOR 7R 6WDUW D &\FOH &XDQGR HO FLFOR \ ODV RSFLRQHV KDQ VLGR VHOHFFLRQDGDV ORV /(' GXUDQWH HO FLFOR \ ODV RSFLRQHV VHOHFFLRQDGDV VH LOXPLQDUiQ /D YHQWDQD GH HVWDGR PRVWUDUi HO WLHPSR GH FLFOR \ OXHJR PXHVWUD ³3UHVV 6WDUW´ 3DUD LQLFLDU HO FLFOR SUHVLRQH 67$57 &$1&(/ \ FLHUUH OD SXHUWD LQPHGLDWDPHQWH /D YHQWDQD GH HVWDGR PXHVWUD ³&HUUDU SXHUWD´ GHVSXpV GH TXH HO 67$57 &DQFHO VH RSULPD OD WHFOD 6H HVFXFKDUi XQ VRQLGR TXH LQGLFD TXH HO
,16758&&,21(6 '( 862 5HWUDVDU HO ,QFLFLR 'HOD\ 6WDUW /D RSFLyQ '(/$< 67$57 OH SHUPLWH UHWUDVDU GH IRUPD DXWRPiWLFD D SDUWLU GHO ODYDYDMLOODV GHVGH KRUDV 6HOHFFLRQH HO FLFOR \ ODV RSFLRQHV TXH GHVHH \ SXOVH HO ERWyQ '(/$< 7,0( KDVWD HO WLHPSR GH UHWDUGR GH PXHVWUD GHVHDGRV HQ OD YHQWDQD GH HVWDGR /RV /(' GHO FLFOR \ ODV RSFLRQHV VHOHFFLRQDGDV VH LOXPLQDQ /D YHQWDQD GH HVWDGR PXHVWUD HO WLHPSR GH UHWDUGR \ OXHJR PXHVWUD ³3UHVV 6WDUW µ 3DUD LQLFLDU OD FXHQWD DWUiV GHO WLHPSR SUHVLRQH 67$57 &
,16758&&,21(6 '( 862 Código de instrucciones del usuario &yGLJR GH LQVWUXFFLRQHV PRVWUDGR &ORVH GRRU 3UREOHPD (VWR LQGLFD TXH OD SXHUWD KD TXHGDGR DELHUWD R PDO HQJDQFKDGD 6ROXFLyQ $VHJXUDU OD SXHUWD HVWi ELHQ FHUUDGD VH ERUUDUi OD SDQWDOOD (VWR QR LQGLFD XQ SUREOHPD FRQ HO ODYDYDMLOODV \ HO VHUYLFLR QR WHQGUi TXH VHU FRQWDFWDGR Indicaciones del Error &yGLJR GH HUURU 3UREOHPD PRVWUDGR 6ROXFLyQ L 6H KD GHWHFWDGR XQ OOHQDGR LQVX¿ FLHQWH &RPSUXHEH VL
,16758&&,21(6 '( 862 &LFORV GH 7DEOD &LFOR &RQ¿ JXUDFLyQ $TXD DSSUR[ 'HIHFWR OLWHUV 3DUD ROODV VDUWHQHV +LJK FDFHURODV \ YDMLOODV 2SWLRQV FRQ GHVSHUGLFLRV DGKHULGRV VHFRV R GH 6FRXU $LU 'U\ DQG 6DQLWL]H KRUQHDGR \ FXELHUWRV +HDY\ 1RUPDO 3DUD SODWRV \ FXELHUWRV FRQ VXFLHGDG QRUPDO 'HIHFWR 1RQH $YDLODEOH 2SWLRQV 6SUD\ 6FRXU $LU 'U\ +LJK DQG 6DQLWL]H 0LQ :DVK 'HIHFWR 8Q ODYDGR UiSLGR SDUD 6FRXU ORV SODWRV \ FXELHUWRV 2SWLRQV FRQ VXFLR QRUPDO $LU 'U\ &KLQD &U\V
35(3$5$&,Ï1 < &$5*$ '( 3/$726 3UHSDUDFLyQ GH ORV SODWRV 4XLWH ORV SHGD]RV JUDQGHV GH FRPLGD KXHVRV VHPLOODV SDOLOORV GH GLHQWHV HWF (O VLVWHPD GH ODYDGR GH ¿ OWUDFLyQ FRQWLQXD VHSDUDUi ODV SDUWtFXODV GH FRPLGD UHVWDQWHV /RV UHVWRV GH FRPLGD TXHPDGD GHEHQ VHU GHVSUHQGLGRV DQWHV GH FDUJDU HO ODYDSODWRV 9DFtH ORV OLTXLGRV GH YDVRV \ WD]DV 7HQJD FXLGDGR GH TXH QDGD VREUHSDVH HO IRQGR GH OD UHMLOOD H LPSLGD OD URWDFLyQ GHO EUD]R LQWHUPHGLR GH URFLDGR &RPLGRDV WDOHV FRPR PRVWD]D PD\RQHVD Y
35(3$5$&,Ï1 < &$5*$ '( 3/$726 )OH[ :DVK 'LVSRQLEOH HQ PRGHORV VHOHFFLRQDGRV (O VLVWHPD )OHVK :DVK OH SHUPLWH ODYDU HO LQWHULRU GH ERWHOODV SHTXHxDV FULVWDOHUtD \ RWURV REMHWRV 3DUD HOOR JLUH HVWRV HOHPHQWRV GH IRUPD TXH VHxDOHQ KDFLD DUULED % 3DUD DSDJDU JtUHORV KDFLD DEDMR $ 9pDVH OD VLJXLHQWH LPDJHQ 3~DV SOHJDEOHV /DV S~DV SOHJDEOHV HQ ODV EDQGHMDV LQIHULRU \ VXSHULRU IDFLOLWDQ OD FDUJD GH ODV SLH]DV JUDQGHV \ GLItFLOHV GH HQFDMDU /DV S~DV SXHGHQ SHUPDQHFHU HQ VX SRVLFLyQ QRUPDO R SO
35(3$5$&,Ï1 < &$5*$ '( 3/$726 3~DV SOHJDEOHV /DV S~DV SOHJDEOHV HQ ODV EDQGHMDV LQIHULRU \ VXSHULRU IDFLOLWDQ OD FDUJD GH ODV SLH]DV JUDQGHV \ GLItFLOHV GH HQFDMDU /DV S~DV SXHGHQ SHUPDQHFHU HQ VX SRVLFLyQ QRUPDO R SOHJDU SDUD SURSRUFLRQDU PD\RU À H[LELOLGDG 3DWUyQ GH FDUJD QRUPDO FRQ DMXVWHG GH SRVLFLRQHV 5HMLOOD LQIHULRU 5HMLOOD LQIHULRU 3DWUyQ GH FDUJD QRUPDO FRQ DMXVWHG GH SRVLFLRQHV %DQGHMD SDUD WD]DV \ FRSDV /D EDQGHMD SDUD VH SXHGH SOHJDU SDUD TXH DVt VHD SRVLEOH FDUJDU GRV QLYHO
35(3$5$&,Ï1 < &$5*$ '( 3/$726 /D EDQGHMD SDUD FRSDV VH XVD SDUD VXMHWDU GH IRUPD VHJXUD DV FRSDV GH YLQR SDUD XQ EXHQ ODYDGR 3DUD DVHJXUDU HO YDVR R FRSD VLPSOHPHQWH SUHVLRQH HO SLH GH OD FRSD KDFLD HO FHQWUR GH OD EDQGHMD /DV SLH]DV GH SOiVWLFR PDQWHQGUiQ OD FRSD HQ VX OXJDU %DQGHMD GH 6XMHFLyQ /D EDQGHMD GH VXMHFLyQ VH XVD SDUD PDQWHQHU HQ VX OXJDU ORV REMHWRV GH FULVWDO \ GH SOiVWLFR TXH SXHGHQ GHVSOD]DUVH FRQ OD DVSHUVLyQ GHO DJXD &LHUUD OD FXELHUWD SDUD PDQWHQHU ORV DUWtFXORV SHTXHxRV
',63(16$'25 < '(7(5*(17(6 3$5$ /$9$9$-,//$6 /OHQGDGR GHO 'LVWULEXLGRU GH 'HWHUJHQWH (O GRVL¿ FDGRU GH GHWHUJHQWH FXHQWD FRQ XQ YDVR GRQGH DxDGLU HO GHWHUJHQWH R ODV SDVWLOODV GH GHWHUJHQWH 8VH ~QLFDPHQWH GHWHUJHQWH SDUD ODYDYDMLOODV 2WURV GHWHUJHQWHV SRGUtDQ SURGXFLU GHPDVLDGD HVSXPD $O XVDU SDVWLOODV GH GHWHUJHQWH FRORTXH OD SDVWLOOD HQ HO YDVR SULQFLSDO \ FLHUUH &XiQWR GHWHUJHQWH XVDU 1HFHVDULD /D FDQWLGDG GH GHWHUJHQWH TXH VH GHEH XVDU GHSHQGH GH OD GXUH]D GHO
',63(16$'25 < '(7(5*(17(6 3$5$ /$9$9$-,//$6 /D GRVL¿ FDFLyQ GH GHWHUJHQWH &RORTXH XQD VROD SDVWLOOD GH GHWHUJHQWH R XQ SDTXHWH LQRW HO FRPSDUWLPLHQWR GH GHWHUJHQWH *XtD GH 8VR GHO 'HWHUJHQWH 'XUH]D GHO DJXD $JXD %ODQGD JUDQRV &DQWLGDG FXFKDUDGLWDV 'LVSHQVHU 1LYHO &RSD Í FXFKDUDGLWDV 3ULPHUD /tQHD $JXD 6HPLGXUD JUDQRV FXFKDUDGLWDV 6HJXQGD /tQHD $JXD 'XUD JUDQRV FXFKDUDGLWDV &RPSOHWR 127$ 3DUD HO DJXD PX\ GXUD HV SUREDEOH TXH QR VHD VX¿
)$&725(6 48( $)(&7$1 (/ 5(1',0,(172 $JHQWH GH (QMXDJXH (O DJHQWH GH HQMXDJXH 5LQVH $LG PHMRUD HO VHFDGR \ UHGXFH OD IRUPDFLyQ GH PDQFKDV GH DJXD \ GH SHOtFXOD (O DJXD VH HVFXUUH HQ FDSDV \ QR IRUPD JRWDV TXH VH DGKLHUHQ \ GHMDQ PDQFKDV 8Q GRVL¿ FDGRU VLWXDGR DO ODGR GHO YDVR GH GHWHUJHQWH OLEHUD DXWRPiWLFDPHQWH XQD FLHUWD FDQWLGDG GH DEULOODQWDGRU GXUDQWH HO ~OWLPR DFODUDGR 6L WLHQH SUREOHPDV GH VDOSLFDGR R GH VHFDGR DXPHQWH OD FDQWLGDG GH DEULOODQWDGRU (O LQGLFDGRU VH RVFXUHFHUi FXDQGR H
&8,'$'2 < /,03,(=$ )XHUD 2FDVLRQDOPHQWH OLPSLH FRQ XQ GHWHUJHQWH VXDYH \ DJXD (QMXDJXH \ VHTXH &XLGDGR GH OD IXJD GH OD &iPDUD GH $LUH 6L KXELHUD XQ KXHFR GH DLUH HQ VX ODYDYDMLOODV HPSRWUDGR DVHJ~UHVH GH TXH HVWi OLPSLR SDUD TXH HO ODYDYDMLOODV VHTXH FRUUHFWDPHQWH /RV KXHFRV GH DLUH VXHOHQ HVWDU HQ OD SDUWH VXSHULRU \ VH SXHGHQ H[DPLQDU UHWLUDQGR OD FXELHUWD (VWR QR IRUPD SDUWH GH VX ODYDYDMLOODV \ QR OR FXEUH OD JDUDQWtD /LPSLH HO ¿ OWUR GHO FLOLQGUR (O ¿ OWUR GHO FLOLQGUR HVWi KHFKR SD
$17(6 '( //$0$5 3UHSDUDFLyQ SDUD HO LQYLHUQR 6L XQ ODYDYDMLOODV VH GHMD HQ XQ OXJDU VLQ FDOHIDFFLyQ GHEH VHU SURWHJLGR FRQWUD FRQJHODPLHQWR /ODPH D XQ WHFQLFR FDOL¿ FDGR SDUD TXH KDJD OR VLJXLHQWH 'HVFRQH[LyQ 'HVFRQHFWH OD HOHFWULFLGDG GHVGH OD IXHQWH \D VHD TXLWDQGR ORV IXVLEOHV R EDMDQGR OD SDODQFD GHO FLUFXLWR &LHUUH HO VXPLQLVWUR GH DJXD 3RQJD XQ UHFLSLHQWH GHEDMR GH OD YiOYXOD GH LQJUHVR GH DJXD 'HVFRQHFWH OD WXEHUtD GH DJXD GHVGH OD YiOYXOD GH LQJUHVR \ UHFRMD HO
$17(6 '( //$0$5 6ROXFLRQHV D SUREOHPDV FRPXQHV 9DVRV GH YLGULR FXELHUWRV PDQFKDGRV X RSDFRV ([DPLQH OD GXUH]D GHO DJXD 3DUD DJXD H[WUHPDGDPHQWH GXUD SXHGH VHU QHFHVDULR LQVWDODU XQ VXDYL]DGRU GH DJXD 9HD OD WDEOD GH GHWHUJHQWH /D WHPSHUDWXUD GHO DJXD SXHGH VHU PX\ EDMD (YLWH WHPSHUDWXUDV H[WUHPDGDPHQWH DOWDV R EDMDV 9HD OD VHFFLyQ )DFWRUHV TXH DIHFWDQ HO UHGLPLHQWR (YLWH VREUHFDUJD R OD FDUJD GHIHFWXRVD 9HD OD VHFFLyQ 3UHSDUDFLyQ GH ORV SODWRV 8VH GHWHUJHQWH IUHVFR
$17(6 '( //$0$5 )XJD HQ HO ODYDYDMLOODV 8VH VyOR GHWHUJHQWH IUHVFR IDEULFDGR SDUD ODYDYDMLOODV DXWRPiWLFRV 0LGD FXLGDGRVDPHQWH HO GHWHUJHQWH 3UXHEH XQD PDUFD GLIHUHQWH (O GHUUDPH GH DJHQWH GH HQMXDJXH SXHGH SURGXFLU HVSXPD \ FDXVDU VREUHOOHQDGR /LPSLH FXDOXLHU GHUUDPH FRQ XQ WUDSR K~PHGR ([DPLQH VL HO ODYDYDMLOODV HVWi QLYHODGR 9HD ,QVWUXFFLRQHV GH LQVWDODFLyQ 6ROXFLRQHV D SUREOHPDV FRPXQHV (O ODYDYDMLOODV WLHQH PDO RORU 3XHGH FDXVDUVH PDO RORU VL VH GHMDQ WUDVWRV VXFLRV
*$5$17Ë$