Use and Care Manual

30
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions
are provided with the problem listed
Problem Cause / Solution
Entire appliance does not
operate
Appliance not connected. Make sure power cord is plugged properly into
outlet. Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local elec-
tric company for service outage information.
Oven Problems
Problem Cause / Solution
Poor baking results. Many factors aect baking results. Use proper oven rack position. Center
food in the oven and space pans to allow air to circulate. Preheat the oven
to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time.
Oven light does not work. Be sure the oven light is secure in the socket. See “Replacing the Oven
Light” on page 26.
Flames inside oven or
smoking from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or
oven cavity. Wipe up excessive spills before starting the oven. If flames or
excessive smoke are present when using broil, see “Setting Broil” on page
21.
Oven racks discolored or
do not slide easily.
Clean by using a mild abrasive cleaner following manufacturer's instructions.
Rinse with clean water, dry, and replace in oven.
Oven smokes excessively
when broiling.
Incorrect setting. Follow the “Setting Broil” instructions on page 21.
Meat too close to the broil element or burner. Reposition the broil pan to
provide proper clearance between the meat and broil element or burner.
Remove excess fat from meat. Cut remaining fatty edges to prevent curling,
but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broil-
ing frequently. Grease or food splatters will cause excessive smoking.
Areas of discoloration with
metallic sheen on cooktop
surface.
Mineral deposits from water and food. Remove them using cooktop clean-
ing creme applied to the ceramic surface. Bu with a non-abrasive cloth or
sponge.
Surface element is too hot
or not hot enough.
Incorrect surface control setting. Adjust power level setting.
Surface element does
not heat or does not heat
evenly.
Be sure the correct surface control knob is turned on for the element need-
ed.
Cookware is light weight or warped. Use only flat, evenly balanced, medium
or heavyweight cookware. Flat pans heat better than warped pans. Cook-
ware materials and weight of the material aect heating. Heavy and medi-
um-weight pans heat evenly. Because lightweight pans heat unevenly, foods
may burn easily.
BEFORE YOU CALL