Use and Care Guide

38
BEFORE YOU CALL
Cooktop Problems
Surface element is too hot or not
hot enoug
h.
Incorrect surface control setting. Adjust power level setting.
Surface element does not heat or
does n
ot heat evenly.
Be sure the correct surface control knob is turned on for the element needed.
Cookware is light weight or warp
ed. Use only flat, evenly balanced, medium or heavy-
weight cookware. Flat pans heat better than warped pans. Cookware materials and
weight of
the material affect heating. Heavy and medium-weight pans heat evenly.
Because lightweight pans heat unevenly, foods may burn easily.
Drip bowls are pitting or rusting. Foods with acids, such as tomatoes, will ca
use corrosion if allowed to stand in/on
bowls. When cool, remove and wash drip bowls as soon as possible after a spill.
Normal environment - Houses located along sea coasts are exposed to salt air.
Prote
ct bowls as much as possible from direct exposure to salt air.
Drip bowls have changing or
distorting colors.
Bot
tom of cookware extends beyond surface element and touches cooktop surface.
This can cause high enough temperatures to discolor drip bowls. DO NOT use
cookware of this type. Pan sizes should match the size of the element. Replacement
drip bowls may be purchased from your appliance dealer.
Self Clean Problems
Self clean does not work. Oven control not set properly. See “Self Clean (models A and C)” on page 26.
Oven racks discolored or do not
s
lide eas
ily.
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Soil not completely removed after
self clea
n.
Self clean was interrupted. Review instructions on “Self Clean (models A and C)” on
page 26.
Excessive spills on oven bottom. Remove exce
ssive spills before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,
an
d the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Problem Cause / Solution