Wiring Diagram
1 P
1P
1 P
1P
1 P
UI Display (Error Codes)
Left Induction Module
Setting Displays
Right Induction Module
Setting Displays
Center Induction Module
Setting Display
ERROR CODES
UI Display Error Description Corrective Action
E0 Wrong conguration of the induction
module
Disconnect power to the appliance for 30 seconds. If error still occurs:
1) Replace the user interface.
2) If replacing the UI does not x the error, replace the faulty induction module(s). The letter E will show in the
setting display(s) for the faulty module(s).
E1 Wrong conguration of the user
interface
Disconnect power to the appliance for 30 seconds.
If the error still occurs, replace the user interface.
E3 Over or under voltage 1) Check 208-240 volt AC between L1 and L2 connectors. See the connection label on the bottom of the
appliance. Operate the appliance with cookware for 1 min.
2) If the supply is okay, replace the faulty induction module(s). The letter E will show in the setting
display(s) for the faulty module(s).
E4 Failure occurs after heating up an empty
pan with level “P”
or
A pot has a large pan bow, which is
causing an over temperature at the coil
temperature sensor.
The failure disappears after 15 min.
This is normal behavior. The reason for the over temperature is the air gap between the pot bottom and the
ceramic cooktop, which causes the slower reaction time for the sensor.
E4 Temperature sensor defect or wrong
mounting.
1) Check connector at induction module.
2) Check the coil sensor, it should be placed even in the silicon carrier.
3) For appliances with 3 zones, is the “Dummy” temperature sensor at the 2nd terminal mounted?
4) Replace coil with sensor.
5) If above is without success, replace the faulty induction module(s). The letter E will show in the setting
display(s) for the faulty module(s).
E6 Defective induction module Disconnect the appliance from the mains for 30 sec. If error still occurs after 1 min operation, replace the
faulty induction module(s). The letter E will show in the setting display(s) for the faulty module(s).
E7 Fan defect. 1) Operate 1 zone on high power level for 1 min. Fan should start running. If not, check for blocking of fan
and connector at induction module.
2) Replace fan. Attention: this is not possible on all induction modules.
3) If this is without success, replace the faulty induction module. The letter E will show in the setting
display(s) for the faulty module(s).
E8 Communication/wiring between
induction generator and user interface
interrupted.
Center wire of MACS connector defect
OR induction generator defect
OR no main power supply.
(always if only both right zones with
error)
1) If only both right zones with error: check 208-240 volt AC between L1 and L2 connectors. See
connection label on bottom of appliance.
2) If okay check wiring between induction module and the user interface (center wire) or short circuit in
MACS connector, if necessary replace.
3) Replace the faulty induction module(s). The letter E will show in the setting display(s) for the faulty
module(s).
4) If above without success, replace user interface.
E9 User interface touch system defect. Disconnect the appliance from the mains for 30 sec. If the alarm still occurs after 1 min of operation,
replace the user interface. If the error still occurs, replace the UI carrier.
Enter/Exit Menu mode:
1. Touch and hold the Main Power key. The cooktop will beep and turn on when you rst touch the key, and it will beep again and turn off after 3 seconds.
2. Touch the hidden service key (just right of the right rear cooking zone indicator on a ve-zone cooktop) for three seconds. The cooktop will beep when you rst
touch the key and again after 3 seconds.
3. The cooktop will enter Menu mode, and a code will appear in the timer display. The code may be “d”, “do”, “S”, or “E”.
4. To exit Menu mode, do not touch any control for 20 seconds. The cooktop will exit Menu mode.
Deactivate Demo mode:
1. Enter Menu mode, and a code will appear in the timer display.
2. Touch the Timer key to cycle through the options until “do” displays. If “do” is not an option, the cooktop is not in Demo mode.
3. Press the + key to deactivate Demo mode. The code in the display will change from “do” to “d”.
Enter/Exit Service mode:
1. Enter Menu mode, and a code will appear in the timer display.
2. Touch the Timer key to cycle through the options until “S” displays.
3. Touch the + key to enter Service mode.
Enter/Exit Error mode:
1. Enter Menu mode, and a code will appear in the timer display.
2. Touch the Timer key to cycle through the options until “E” displays.
3. Touch the + key to enter Error mode.
4. The last 5 error codes will display for 5 seconds each. If the display shows only “E”, there are no errors in the appliance’s memory.
ADDITIONAL ERROR (FAULT) CONDITIONS
Symptom or failure Control Display Possible cause or condition Suggested Corrective Action
Cannot activate or operate
the cooktop
Power is not connected properly. Make sure the cooktop is correctly connected to the power supply.
Circuit-breaker tripped or fuse
blown
Make sure that that the breaker is closed or the fuse is good.
Pan does not heat up. Normal operation. Pan too small for proper pan detec-
tion and only works with low power.
Use larger pan or this pan on a smaller cooking zone. Refer to
owner’s guide for proper pan selection.
Setting indicator
ashes.
Pan not detected. Check whether the pots or pans are suitable for induction. Refer to
owners guide for proper pan selection.
Induction coil not correctly
connected or induction coil open.
Check the coil wire terminal connections. Ensure that they are
properly connected and tightened. Test continuity of coil (should be
less than 1 ohm).
Distance between coil and glass
ceramic too large.
Check whether the coil is properly positioned and touching the glass
cooktop surface.
Power setting ashes for all
zones of a single induction
generator with different pots
Flashing number Defective induction generator or
missing mains supply
See E8 defective induction module
No power to any cook zone Normal operation Demo mode activated Deactivate Demo mode. See separate box.
Single keys are not operable User interface not correct pressed
to ceramic or defect.
Check build in position of the user interface and correct if neces-
sary. The LED should be central above the main switch.
If some keys or cooking levels are difcult to operate or unstable.
1) Disconnect the appliance from the mains for 30 sec. and try
again.
2) If the problem is still there, probably the user interface is either
pressed too little or not close enough to the ceramic glass. Check
if there is a cable between the user interface and the carrier.
Check if the carrier of the user interface is correctly positioned and
all spring elements are present. Also the coils have to be correctly
assembled, so the distance between the support plate and the
ceramic is correct. Otherwise: appliances with carrier, replace the
carrier; appliances with silicon element, put a metal sheet with a
thickness of 1-1.5mm underneath the silicon element in the area of
the keys that are not working.
If these solutions do not help, replace the user interface.
Individual cooking zones
cannot be used or cannot
always be used.
None. Test cables & connections. User
interface defective.
1. Follow instructions for proper use of touch controls.
2. Replace user interface.
Cooking power too low or
shuts down prematurely.
Normal operation Ventilation slots obstructed. Clear vent openings.
Unsuitable pots ( bottom bent). Follow owner’s guide for proper pan selection.
Distance between coil and glass
ceramic too large.
Check whether the glass ceramic was pushed down when being
screwed in position and the coil has been correctly positioned.
H in display when cooking
zone is cold and switched off.
"H" Temperature sensor defect. 1. Test coil sensor; it should be approximately 100K ohms at room
temperature. Replace coil if resistance is incorrect.
2. Replace power generator board.
Buzzer defect User interface defect Replace user interface
Single segments of the
display are defective
User interface defect Replace user interface
Hidden Service Key