User Manual

Refer to troubleshooting.
E5
Washer is not level
3
Washer Error Codes
Washer Error Codes, continued
FaultCode PossibleIssue CorrectiveAction
E1
Water not entering or
slow water fill
Check if the lid is open.
Turn both the faucets on fully.
Check if the water pressure is in the required range.
Straighten the water inlet hoses.
Hose filter screens may be clogged. Disconnect hoses and clean the screens.
E2 Water not draining
Check the fuse or reset the circuit breaker.
Straighten the drain hoses. Eliminate twisted hoses. If there is a drain restriction, call
for service.
Close the lid and press the Start/Pause button. For safety, the washer will not spin
unless the lid is closed.
Check the height of drain hose end.
E3 Lid is open.
Close the lid.
The lid lock or PCB is failed.
Refer to Troubleshooting.
E4
The unit is out of balance
in spin operation.
Make sure that the washer is set on a level surface. If the surface is not level, adjust
the washer’s feet to level the appliance.
Make sure that the washer is not placed on any other object.
Make sure that the laundry load is balanced. During the spin process, if clothes are
piled up at one side of the basket, it will stop due outofbalance. The unit will try to
solve the problem automatically. If the washer cannot solve the problem in three
attempts, redistribute the clothes. If E4 continues after several different loads, there
beanissue with suspension assembly or balance ring.
F2 PCB failure
Check wiring. If wiring test open, replace the wiring harness.
If the wiring is correct, replace PCB.
F8 Water level sensor failure Refer to Troubleshooting.
Fd Lid lock failure Refer to Troubleshooting.
C9 PCB failure
CL
The lid opened for more
than 20 minutes with
Control Lock function
activated.
Power offthe unit.
Deactivate the Control Lock function.
Call service center.
Make sure the unit is level and not leaned back. If the unit is not level, adjust the
leveling legs to level unit.
Check wiring. If wiring test open, replace the wiring harness.
If the wiring is correct, replace PCB.