Use and Care Guide

Table Of Contents
41
BEFORE YOU CALL
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Poor baking results Many factors effect baking results. Use proper oven rack position. Center food in
the oven and space pans to allow air to circulate. Preheat oven to the set tempera
-
ture before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. See
“Adjusting Oven Temperatures” on page 33 if you
feel the oven is too hot or cold.
Poor results using quick preheat Your specialty oven is larger than most conventional ovens and may take a few
minutes longer to reach optimal cooking temperatures. When following package
instructions for convenience foods, you may have to add a few minutes of cooking
time for best results. See
“Quick Preheat” on page page 19
Appliance is not level Be sure floor is level, strong and stable enough to adequately support range. If floor
is sagging or sloping, contact a carpenter to correct the situation.
Poor installation. Place oven rack in center of oven and place a level on the oven
rack. Adjust leveling legs at base of appliance until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not square or are built in too tight to allow clearance for appliance.
Contact builder or installer to make appliance accessible.
Carpet interferes with appliance. Provide sufficient space so appliance can be lifted
over carpet.
Entire appliance does not work. For models with a power cord, make sure power cord is plugged properly into
outlet. If electricity to home is working, check fuse box or breaker. Call your local
electric company for service outage information.
Oven portion does not operate. The time of day is not set. The oven clock must first be set in order to operate the
oven. See
“Setting the Clock” on page 17.
Be sure oven controls are set properly. See “Oven Controls” on page 16 and
review instructions for the desired cooking function in this manual.
Oven light does not work. Be sure the oven light is secure in the socket. See “Replacing Oven Lights” on
page 38.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using Broil, see
“Setting Broil” on page 24.
Oven racks discolored or do not
slide easily.
Clean by using a mild abrasive cleaner following manufacturer's instructions. Rinse
with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling.
Incorrect setting. Follow broiling instructions in Setting Oven Controls section.
Meat too close to the broil flame. Reposition broil rack to provide proper clearance
between the meat and flame. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.