Manual

60
BEFORE YOU CALL
Microwave Oven
Before you call a repair person for your microwave, check the list below for possible easy solutions to some common
problems.
Problem Cause / Solution
Neither the microwave’s display
or microwave oven operates
Check the household circuit breaker.
Shut off power to the circuit, wait 10 seconds, then restore power to the microwave
again.
The microwave’s display works,
but the microwave oven will not
operate
Make sure the microwave door is closed securely and completely.
Check to see if packing material or other materials are stuck to the door seal.
Check for damage to the microwave door. Contact service if damaged.
Press the STOP pad twice and attempt to re-enter cooking instructions.
The microwave oven stops
before the cook time has elapsed
Check the household circuit breaker.
If there has been a power interruption, shut off power to the circuit; wait 10 seconds,
then restore power to the microwave. If there was a power outage, the time indicator
in the display will show 00:00.
Reset the clock and any cooking instructions.
Press the STOP pad twice and attempt to re-enter cooking instructions.
You see sparks or arcing Remove any metallic utensils, cookware or metal ties from the microwave cavity.
The turntable makes noises or
sticks
Clean the turntable, roller ring, and oven cavity bottom.
Make sure the turntable and roller ring are positioned correctly.
Using your microwave causes TV
or radio interference
This is similar to the interference caused by other small appliances, such as hair
dryers. Move your microwave further away from other appliances.