Complete Owner's Guide

40
Before Calling
Before calling for service, review this list. It may save both time and expense. The list
includes common occurrences that are not the result of defective workmanship or
materials in this laundry center.
PROBLEM POSSIBLE CAUSES SOLUTIONS
NOISE
Rattling and
clanking
noise
• Foreign objects such as coins
or safety pins may be in drum
or pump.
• Belt buckles and metal
fasteners are hitting wash
drum.
• Stop washer and check drum. If noise
continues after washer is restarted,
objects may be in pump. Call your
authorized service provider.
• To prevent unnecessary noise and
damage to tub, fasten fasteners and
turn items inside out.
Thumping
sound
• Heavy wash loads may
produce a thumping sound.
This is usually normal. If sound
continues, washer may be out
of balance.
• Stop washer and redistribute wash
load.
Vibrating
noise
• Washer is not resting firmly on
floor.
• Wash load unevenly
distributed in tub.
• Move washer so it rests firmly on
floor. Adjust leveling legs. See
Installation Instructions for details.
• Stop washer and rearrange wash
load.
OPERATING
Washer
does not
start
• Washer lid is open.
• Electrical power cord may not
be plugged in or connection
may be loose.
• House fuse blown, circuit
breaker tripped, or a power
outage has occurred.
• Water supply is not turned on.
• Motor is overheated. Washer
motor will stop if it becomes
overheated.
• Close washer lid. Washer will not
operate when the lid is open.
• Make sure plug fits tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
DO NOT increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualified electrician.
If problem is a power outage, call
local electric company.
• Turn on water supply faucets.
• Wait for the motor to cool down
before attempting to restart.
Washer
won’t spin
• Lid is not completely closed. • Close washer lid. The washer will not
operate when the lid is open.
Residue left
in drum
• Heavily soiled items. • Wipe drum with a nonabrasive
household cleanser, then rinse.
Shake or brush excess dirt and sand
from items before washing.
Dryer does
not start
• Electrical power cord is not
securely plugged in or plug
may be loose.
• House fuse blown or circuit
breaker tripped.
• Thermal limiter tripped.
• Make sure the plug fits tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
• Make sure electrical line is not
overloaded.
• Call authorized service person for
replacement.
TROUBLESHOOTING