User manual

PROBLEM POSSIBLE SOLUTION
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• This problem may be caused by the filter of the inlet hose or
the valve drain filter which may be clogged. Refer to “Care
and cleaning”. If problem remains please contact the Au‐
thorised Service Centre.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is cor‐
rect.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the connection of the drain hose is correct.
• Set the drain option if you set a programme without drain
phase.
• Set the drain option if you set an option which ends with
water in the drum.
• This problem may be caused by the clogged drain filter.
Please contact the Authorised Service Centre.
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
• Set the spin option.
• Set the drain option if you set an option which ends with
water in the drum.
• This problem may be caused by the clogged drain filter.
Please contact the Authorised Service Centre.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the ap-
pliance door.
• Make sure that the washing programme is finished.
• Set the drain or the spin option if there is water in the drum.
• Do the emergency drain procedure. See "Frost precautions"
(in "Care and Cleaning" chapter).
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TROUBLESHOOTING