Use & Care Guide

38
TROUBLESHOOTING
Concern Potential Cause Common Solution
Water
not cold
enough.
• As warmer tap water
goes through the
filter and enters the
water supply system,
the chilled water is
pushed through to the
dispenser. Once the
chilled water is used up,
it will take several hours
to bring the freshly
replaced water to a
cooler temperature.
• Add ice to cup or container before
dispensing water.
Note: Only first 26 ounces are
chilled.
Water has
an odd
taste and/or
odor.
• Water has not been
dispensed for an
extended period of time.
• Unit not properly
connected to cold water
line.
• Draw and discard 10-12 glasses of
water to freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.
Opening/Closing Of Doors/Drawers
Door(s) will
not close.
• Door was closed too
hard, causing other door
to open slightly.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• Refrigerator is touching
a wall or cabinet.
• Food/packaging is
obstructing the door
from closing.
• Flipper mullion on left
fresh food door is not in
the correct position.
• Close both doors gently.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Make sure there is no food/
packaging blocking the doorway.
• Ensure the flipper mullion is in the
correct position to allow the door
to close. (See “Flipper Mullion”
in INSTALLATION.)
Drawers are
dicult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers slide
on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed
on track.
• Clean drawer, rollers, and track. See
CARE AND CLEANING.