User's Manual

16
Trouble Diagnosis
1. The LCD display window shows nothing after
turning on Digital Audio.
·Check to see if the battery has been inserted.
·Check to see if the battery needs replacement.
·Try reinserting the battery or replace it.
·Take out the battery and insert it correctly after
5 seconds.
2. The buttons are not workable.
·Check to see if the “Hold” button is on.
·Release the Hold button.
3. No sound could be heard while playing MP3
files.
· Check to see if the volume is too low and turn
it up.
· Check to see if the Digital Audio is being
connected with computer.
· Check to see if there is any music file in the
memory.
4. I can’t download music files after connection.
· Check to see if Manager Software is setup.
· Check to see if the software is working
properly.
· Check to see if your Mother Board supports
the USB devices and needs upgrade.
5.Some songs show the playback time not continuous
Now some MP3 or WMA songs use VBR format to compress, so the player can not show the playback time
normally. You can try to compress again by selecting normal ratting.
6.Some MP3 songs can not play in the player
Now some MP3 songs use the Mpeg I Layer1 or Layer2 format compressing, but the player only support the
Mpeg I Layer3 and WMA songs, the other songs maybe play natural but will exist some problem in it. So you
try to compress the songs by Mpeg I Layer3 format.
NOTICE:
1. Please use provided format tool to format your MP3 player, it will not work if you use Windows
® format
tool. If you have not installed the provided Digital Audio Management System, please use the “delete”