Installation Guide

CHANGED YOUR MIND AND NEED TO RETURN YOU ITEM?
PLEASE FOLLOW THE BELOW INSTRUCTIONS:
•If you have purchased and have simply changed your mind, follow the retailer’s
instructions for returns.
DEFECTIVE ITEMS
•If your item is defective in any way, i.e. it doesn’t work but you can’t identify why, in
the first instance, please consult our FAQ section at [e-mail] as there
may be a simple solution to the issue.
DAMAGED ITEMS
•If you receive an order with obvious shipping damage from the retailer, then we suggest
the delivery is refused. If the delivery has been accepted and then shipping damage is
found, please follow the specific instructions advised by the retailer.
In all circumstances please save all packaging material and paperwork for the order.
Please be aware that if you dispose of packaging material or attempt to return the
merchandise without contacting the fulfiller, you jeopardise your chances of making a
claim, and you may not receive a credit for the return.
RETURNS