User's Manual
454 Understanding Printer Messages
031-524 Exceeded the SMB server user account limit. Tap Close, or wait for 60 seconds for the printer to recover.
Check the number of users who use the server at the same time is not exceeding the upper limit.
031-525 SMB destination client permission error. Tap
Close, or wait for 60 seconds for the printer to recover.
Check if the specified user can read and write file at the storage location.
031-526 Unable to resolve the SMB server hostname. Tap
Close, or wait for 60 seconds for the printer to recover.
Check DNS connection, or check if forwarding destination server is registered with DNS.
031-527 Unable to resolve the SMB server hostname. Tap
Close, or wait for 60 seconds for the printer to recover.
Set DNS address, or set forwarding destination server address as IP address.
031-528 Unable to connect to the SMB server. Tap
Close, or wait for 60 seconds for the printer to recover. Check if
the printer can communicate via network with the forwarding destination SMB server. For example, check
the following:
• Connection of an Ethernet cable
• TCP/IP setting
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP).
For communication beyond the subnet, contact your system administrator.
031-529 SMB server login error. (Invalid password.) Tap
Close, or wait for 60 seconds for the printer to recover.
Check if password is correct.
031-530 The SMB share folder was not found on the specified SMB server. Tap
Close, or wait for 60 seconds for
the printer to recover. Check the following:
• Check if the storage location is correct.
• Check if the file name you specified can be used when creating a file on the SMB server.
• Have your system administrator check the DFS setting, and directly specify the SMB server, share name, and
storage location according to the checked settings.
031-531 Unable to get a file or folder name on the SMB server. Tap Close, or wait for 60 seconds for the printer to
recover. Check access right of the folder you specified.
031-532 SMB scan file or folder name limit exceeded. Tap
Close, or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-533 Unable to write a file in the SMB server. Tap
Close, or wait for 60 seconds for the printer to recover. Check
the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-534 Unable to create a folder on the SMB server. Tap Close, or wait for 60 seconds for the printer to recover.
Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-535 Unable to delete a file on the SMB server. Tap Close, or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-536 Unable to delete a folder on the SMB server. Tap
Close, or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-537 SMB server capacity exceeded. Tap
Close, or wait for 60 seconds for the printer to recover. Check if
storage location has free space.
031-539 The specified SMB server is invalid. Tap
Close, or wait for 60 seconds for the printer to recover. Check if
server name is correct.
031-540 The specified domain name is invalid. Tap
Close, or wait for 60 seconds for the printer to recover. Check
if domain name is correct.
Error-Code What you can do