User's Manual

554 Troubleshooting Guide
Copy Problems
3 Replace the fusing unit.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Go to action 4.
4 Replace the waste toner box.
Does this solve your problem?
The task is complete. Go to action 5.
5 Replace the drum cartridges.
Does this solve your problem?
The task is complete. Go to action 6.
6 Replace the toner cartridge (K). See "Replacing the Toner Cartridges." The task is complete.
(The toner cartridge
(K) you are using has
been damaged. Replace
it with a new one.)
Go to action 7.
7 Replace the toner cartridge (Y). See "Replacing the Toner Cartridges." The task is complete.
(The toner cartridge
(Y) you are using has
been damaged. Replace
it with a new one.)
Go to action 8.
8 Replace the toner cartridge (M). See "Replacing the Toner Cartridges." The task is complete.
(The toner cartridge
(M) you are using has
been damaged. Replace
it with a new one.)
Go to action 9.
9 Replace the toner cartridge (C). See "Replacing the Toner Cartridges." The task is complete.
(The toner cartridge
(C) you are using has
been damaged. Replace
it with a new one.)
Contact Dell.
Problem Action
A document loaded in the DADF cannot be
copied.
Ensure that the DADF cover is firmly closed.
Ensure that the release lever is properly positioned.