User's Manual

Understanding Printer Messages 417
031-542 TCP/IP not initialized. Tap Close , or wait for 60 seconds for the printer to recover. Wait for a while and try
the same operation again. Contact customer support if this failure is repeated.
031-543 SMB server login error. Tap
Close , or wait for 60 seconds for the printer to recover. Check login permitted
time with your system administrator.
031-544 SMB server login error. (Expired password.) Tap
Close , or wait for 60 seconds for the printer to recover.
Check the password valid period with your system administrator.
031-545 SMB server login error. (Password change required.) Tap
Close , or wait for 60 seconds for the printer to
recover. Check necessity of password change with your system administrator.
031-546 SMB server login error. (Invalid user is specified.) Tap
Close , or wait for 60 seconds for the printer to
recover. Contact your system administrator for the destination server settings.
031-547 SMB server login error. (The specified user is restricted from accessing the SMB server.) Tap Close , or wait
for 60 seconds for the printer to recover. Contact your system administrator for the destination server
settings.
031-548 SMB server login error. (Logon time of SMB destination expired.) Tap
Close , or wait for 60 seconds for
the printer to recover. Contact your system administrator for the destination server settings.
031-549 SMB server login error. Specified user is restricted, and a null password is prohibited. Tap Close , or wait
for 60 seconds for the printer to recover. On server security settings, check access permission of null
password user.
031-550 Append command not supported by SMB server. Tap
Close , or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to append data to the SMB server. Check if server supports
SMB append command.
031-551 Rename command not supported by SMB server. Tap
Close , or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to rename data on the SMB server. Check if server supports
SMB append command.
031-552 Job canceled. Tap
Close , or wait for 60 seconds for the printer to recover. Change the file name that
already exists on FTP server.
031-574 Unable to resolve the FTP server hostname. Tap
Close , or wait for 60 seconds for the printer to recover.
Check DNS connection, or check if name of forwarding destination server is registered with DNS.
031-575 Unable to resolve the FTP server hostname. Tap
Close , or wait for 60 seconds for the printer to recover.
Set DNS address, or set forwarding destination server address as IP address.
031-576 Unable to connect to the FTP server. Tap Close , or wait for 60 seconds for the printer to recover. Check if
the printer communicates with forwarding destination FTP server. For example, check connection of
Ethernet cable and if the IP address of the server is correct.
031-578 FTP server login error. Tap
Close , or wait for 60 seconds for the printer to recover. Check if login name
(user name) and password are correct.
031-579 Invalid FTP subdirectory path. Tap Close , or wait for 60 seconds for the printer to recover. Check if
storage location is correct.
031-580 Failed to obtain a file or folder name of the FTP server. Tap
Close , or wait for 60 seconds for the printer to
recover. Check server access right.
031-581 FTP scan file or folder name limit exceeded. Tap
Close , or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-582 Unable to write a scan file to the FTP server location. Tap Close , or wait for 60 seconds for the printer to
recover. Check if the file name you specified can be created in storage location. Check if storage location has
free space.
031-584 Unable to create a scan folder on the FTP server. Tap
Close , or wait for 60 seconds for the printer to
recover. Check if the folder name you specified can be created in storage location. Check if the folder that
has the same name as the one you specified already exists.
Status-Code What you can do