User's Manual

Important Information 5
6 Return Policies; Exchanges . Dell's return policy can be found at www.dell.com/returnpolicy
and you agree to those terms. Note that under the terms of the Return Policy, not all Product
may be returned. You must contact us directly before you attempt to return qualifying
Product to obtain a Return Material Authorization Number for you to include with your
return. You must return qualifying Product to us in its original or equivalent packaging.
You are responsible for risk of loss, shipping and handling fees for returning or exchanging
Product. Additional fees, including up to a 15% restocking fee, may apply. If you fail to follow
the return or exchange instructions and policies provided by Dell, Dell is not responsible for
Product that is lost, damaged, modified or otherwise processed for disposal or resale. At Dell's
discretion, credit for partial returns may be less than invoice or individual component prices
due to bundled or promotional pricing.
7 Changed or Discontinued Product . Dell's policy is one of ongoing update and revision.
Dell may revise and discontinue Product at any time without notice to you and this may
affect information saved in your online "cart." Dell will ship Product that has the functionality
and performance of the Product ordered, but changes between what is shipped and what is
described in a specification sheet or catalog are possible.
8 Service and Support . Service offerings may vary. In addition to these Terms of Sale,
Dell and/or your third-party service provider may provide such service and support to you in
accordance with term and conditions of Dell Service Descriptions located at
www.dell.com/servicecontracts or as otherwise delivered to you. Dell and/or your third-party
service provider may in their discretion revise their general and optional service and support
programs and the terms and conditions that govern them without prior notice to you.
Your purchase of services is pursuant to this Agreement and the terms and conditions of
Dell Service Descriptions, if applicable, published online at the time of your purchase.
Dell has no obligation to provide service or support until Dell has received full payment for
the Product or service/support contract you purchased. Dell is not obligated to provide
third-party branded service or support, or service or support for any products or services that
you purchased through a third-party and not Dell.
It is your responsibility to backup all
existing data, software, and programs before receiving services or support (including
telephone support). Dell and/or your third-party service provider will have no liability for
loss or recovery of data, programs or loss of use of system(s) arising out of the services or
support or any act or omission, including negligence, by Dell or your-third-party service
provider
. Dell and/or your third-party service provider is not permitted by law to copy pirated
or copyrighted materials or to copy or handle illegal data. Prior to Dell and/or your third-party
service provider providing service or support, you represent that your system(s) does not
contain illegal files or data. You also represent that you own the copyright or have a license to
make copies to all files on your system and do not have any data that would cause Dell or your
third-party service provider to be liable for copyright infringement if such data was copied by
Dell and/or your third-party service provider. Parts used in repairing or servicing Product(s)
may be new, equivalent-to-new or reconditioned.
9 Recording Calls . In carrying out its obligations, Dell, or its third party sub-contractors, may
at its discretion and solely for the purposes of monitoring the quality of Dell’s response,
record part or all of the calls between you and Dell. You consent to have your calls with Dell or
its third-party subcontractors monitored or recorded.
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